Deck 12: Wireless Communication in Business

Question 1

A request for proposal (RFP) should include _________.

A) a flexible calendar for deployment
B) a detailed description of similar projects
C) a description of the current network and applications
D) an RFI

Answer 1

C

Question 2

Wireless technology's greatest strength-that is, allowing access without being connected to the network by wires-is also its greatest weakness.

Answer 2

True

Question 3

A determination of a project's cost in relationship to its benefits is known as an _____.

A) RFP
B) ROI
C) RFQ
D) RFI

Answer 3

B

Question 4

If customers can see data about themselves on the business's computer system, it will enable them to _______.

A) gain access to secret corporate data
B) sell this data to other people
C) reduce the amount of bandwidth needed for their home computers
D) make better and more informed decisions

Question 5

Documenting the network in detail can help the task of _________.

A) decommissioning the network
B) satisfying the IT department
C) calming management
D) assessing the current network

Question 6

A _________ cost is one that continues to be paid over an extended period of time.

A) maintenance
B) recurring
C) continuous
D) spares

Question 7

Of the items below, which one is an important advantage of wireless technology?

A) universal access to corporate data
B) lower cost
C) newer technology
D) reduced bandwidth

Question 8

"Do we really need it?" is a question that must be asked first when deciding whether to add a wireless infrastructure to a business.

Question 9

A help desk can provide service to users by performing all of the following tasks except ________.

A) having one telephone number
B) creating a method to track problems effectively
C) reporting users' questions to their supervisors
D) using surveys to determine user satisfaction

Question 10

Using VoWLAN instead of a traditional business telephone system means that the company has ________.

A) 802.11a technology
B) 802.11g technology
C) cordless IP phones
D) a VoIP router

Question 11

Using IP phones means that a business must contract to use a VoIP service provider.

Question 12

Which of the following will not be recorded in a wireless site survey?

A) signal quality
B) location of the data center
C) suggested location of the AP
D) recommended type of antenna to use

Question 13

A(n) _________ seeks to gain information about what vendors may have to offer.

A) RFP
B) TCO
C) RFI
D) ROI

Question 14

Which of the following is not an advantage to the IT department of adopting wireless technology?

A) easier setup
B) less time-consuming moves of equipment
C) higher maintenance costs
D) decreased cabling costs

Question 15

The banking industry requires networks that have a ________ degree of security.

A) moderate
B) high
C) low
D) stable

Question 16

When giving their input on whether to implement a wireless technology, users sometimes fall into the trap of viewing only their own departments or units instead of considering the entire organization.

Question 17

When a business decides to deploy 802.11 wireless technology, it may face problems because ________.

A) this new technology has not been thoroughly used and tested and is not a mature technology
B) there is a shortage of qualified staff to deploy and support it
C) managers are unfamiliar with it
D) old technology is always easier to work with

Question 18

Why is it a mistake to turn the entire planning process over to external consultants?

A) Management will not be involved.
B) The users will not be serviced properly.
C) The network may never perform correctly.
D) Users and the IT staff may not be involved, which might antagonize them.

Question 19

All wireless technologies are clearly based on approved industry standards.

Question 20

A ___________ should be performed either by the company or by a vendor submitting a proposal for implementation of a WLAN.

A) wireless site survey
B) network assessment
C) plan development
D) user evaluation