Deck 1: Staffing Models and Strategy

Question 1

The person/job match model says that jobs are characterized by their requirements and embedded rewards.

Answer 1

True

Question 2

The initial stage in staffing is recruitment.

Answer 2

True

Question 3

Overstaffing may occur when there are dips in demand for the organization's products or services that the firm decides to "ride out".

Answer 3

True

Question 4

The person/job match model states that it is more important to match job rewards to individual motivations than to match job requirements to KSAOs.

Question 5

Staffing has a significant impact on the attainment of organizational goals.

Question 6

The core staffing components model is the foundation of all staffing activities.

Question 7

Internal staffing systems work in fundamentally different ways than external staffing systems.

Question 8

Quantity or quality labour shortages can mean lost business opportunities,scaled-back expansion plans,an inability to provide critical consumer goods and services,and even threats to organizational survival.

Question 9

Staffing the organization requires attention to both the quantity and quality of people brought into,moved within,and retained by the organization.

Question 10

Staffing is the process of acquiring,deploying,and retaining a workforce of sufficient quantity and quality to create positive impacts on the organization's effectiveness.

Question 11

Staffing strategy should not recognize the interplay between organization and HR strategy in most cases.

Question 12

Employee turnover does not represent a significant cost to most organizations.

Question 13

The person/job match model says that individuals are characterized by their level of qualification and motivation.

Question 14

The staffing process is composed of a series of interrelated parts including planning,recruitment,selection,decision making,job offers and retention systems.

Question 15

Sound staffing impacts on,and improves,both organizational and employee performance.

Question 16

The person/job match is the only factor which impacts HR outcomes such as retention.

Question 17

Organizations should attempt to eliminate all employee outflows if at all possible.

Question 18

Matching concerns that involve the larger organization include organizational values,new job duties,multiple jobs,and future jobs.

Question 19

Acquisition activities involve external staffing systems that govern the initial intake of applicants into the organization.

Question 20

The recruitment stage of the staffing process involves identification and attraction activities by both the organization and the individual.

Question 21

Organizations that want to build a stable,committed workforce should focus on using external recruiting methods.

Question 22

Which of the following statements is true regarding staffing?

A)The organization is the only active player in the staffing process.
B)The staffing process is composed of a series of interrelated parts including planning,recruitment,selection,decision making,job offers and retention systems.
C)The staffing process should only be viewed from the perspective of the individual (line)manager.
D)None of the above.

Question 23

The purpose of retention systems is to _______.

A)attract qualified applicants to job openings in the organization
B)establish a good person-job match
C)manage the inevitable flow of employees out of the organization
D)establish a good person-organization match

Question 24

The staffing organization model identifies recruitment,selection,and employment as the three key staffing activities.

Question 25

Organizational values are an important concern in the person/organization match.

Question 26

Hiring,promotion,and transfer decisions are included in the process of forming the employment relationship.

Question 27

The selection stage of the staffing process emphasizes the assessment and evaluation of job applicants.

Question 28

The culmination of the staffing process is actually hiring someone.

Question 29

The process that involves the placement of new hires on the actual job they will hold is called ________.

A)acquisition
B)deployment
C)retention
D)none of the above

Question 30

Staffing activities in organizations should focus first on the person/job match and then the person/organization match.

Question 31

The exceptional workforce quality strategy is usually superior to the acceptable workforce quality strategy.

Question 32

Some organizations may understaff in order to avoid costly layoffs

Question 33

Employee shortages often result in disruptive adjustments such as job reassignments or overtime for current employees.

Question 34

A pure development strategy would involve hiring just about anyone.

Question 35

The organization is the only important player in the staffing process.

Question 36

Underqualified employees may require close supervision and training of employees.

Question 37

The recruitment,selection and employment activities occur for external but not internal applicants.

Question 38

The process of acquiring,deploying,and retaining a workforce of sufficient quantity and quality to create positive impacts on the organization's effectiveness is called _____.

A)staffing
B)recruitment
C)selection
D)placement

Question 39

With staffing as a lead system,strategic objectives and plans are developed first,and then staffing systems are developed to deliver the numbers and types of employees needed.

Question 40

Sound staffing strategy should always focus on acquiring employees who can hit the ground running and be at peak performance the moment they arrive.

Question 41

In the staffing organizations model,____.

A)staffing system management is needed to provide direction and control for the staffing system components and external influences
B)there is a clear line of demarcation between recruitment,selection and employment activities
C)external influences are present for HR outcomes,but not staffing activities
D)the three staffing activities occur for external,but not internal applicants

Question 42

Which of the following statements is (are)true regarding the concept of person-job match?

A)Jobs are characterized by their requirements and embedded rewards.
B)Individuals are characterized by their level of qualification.
C)There are implied consequences for every person-job match.
D)All of the above.

Question 43

The ___________ is composed of more peripheral workers who are used on an as-needed,just-in-time basis.

A)core workforce
B)high performance workforce
C)flexible workforce
D)none of the above

Question 44

A _____________ staffing strategy would have an organization concentrate on acquiring new employees who can "hit the ground running."

A)pure acquisition
B)pure development
C)lead system
D)lag system

Question 45

According to the overall staffing organizations model,HR and staffing strategy are driven by __________.

A)the mission,goals and objectives of the organization
B)support activities
C)legal compliance activities
D)all of the above are correct

Question 46

The staffing system components model says that the phases of the staffing process occur in which order after the initial interaction between the applicant and the organization?

A)selection,recruitment,employment
B)recruitment,selection,employment
C)recruitment,employment,selection
D)employment,recruitment,selection

Question 47

The concept that lies at the heart of staffing organizations is the ______.

A)person/organization match
B)job/organization match
C)person/job match
D)person/person match

Question 48

Regarding the person/job match model,____.

A)staffing is only concerned with the job requirements-KSAO portion of the match
B)job requirements should be expressed in terms of only tasks involved and not KSAOs
C)It applies only to tasks that have been identified and written down
D)none of the above are correct

Question 49

According to the staffing quantity model,an organization will be __________ when availabilities exceed requirements.

A)fully staffed
B)understaffed
C)overstaffed
D)none of the above

Question 50

The person/job match model says that there must be a match between ____.

A)job requirements with KSAOs and job rewards with individual motivation
B)job requirements and individual motivation
C)KSAOs and individual motivation
D)none of the above

Question 51

According to the overall staffing organizations model,one support activity is _______.

A)external staffing
B)job analysis
C)internal staffing
D)labour relations

Question 52

The culmination of the staffing process is ______.

A)recruitment
B)hiring someone for a job
C)selection
D)making a job offer

Question 53

A _____________ staffing strategy would have an organization concentrate on acquiring individuals who can come in and "make things happen."

A)lead system
B)lag system
C)internal hiring
D)external hiring

Question 54

The staffing quantity model uses _________ to determine whether a condition of being overstaffed,fully staffed,or understaffed exists.

A)projected staffing requirements
B)projected staffing availabilities
C)projected economic trends
D)A and B are correct

Question 55

The staffing practice in which an organization does selective hiring during downturns or recessions that occur prior to a clear upturn in economic strategy is called _______.

A)countercyclical hiring
B)cyclical hiring
C)strategic hiring
D)none of the above

Question 56

Which of these activities is most directly associated with the employment phase of the staffing process?

A)Screening job applications
B)Deciding on finalists for a job
C)Advertising a job opening
D)Evaluating the results of a job aptitude test

Question 57

Human capital refers to the knowledge,skills,and ability of people,and _______.

A)the provision of effective tools to employ these competencies
B)their motivation to use them successfully on the job
C)company strategies to reach corporate goals
D)the creation of value to the corporation though their use

Question 58

The formation of the employment relationship does NOT include which of the following staffing decisions?

A)Hiring
B)Layoffs
C)Promotion
D)Transfer decisions

Question 59

In terms of the person/organization match _____.

A)the "organization" includes only tasks to be performed that are written down as part of the job description
B)attempts to match people to organization values should not be made
C)there is a concern with the "fit" of people to multiple jobs or future jobs
D)all of the above are correct

Question 60

According to the overall staffing organizations model,an example of a(n)HR functional activity is ___.

A)HR strategy and planning
B)job analysis
C)internal recruitment
D)none of the above

Question 61

Would it be desirable to hire people only according to the person/organization match,ignoring the person/job match?

Question 62

What would be potential problems with having a staffing process in which vacancies were filled (a)on a lottery basis from among job applicants,or (b)on a first come-first hired basis among job applicants?

Question 63

Are some of the thirteen strategic staffing decisions more important than others? Which ones? Why?

Question 64

What are examples of how staffing activities are influenced by training activities? Compensation activities?

Question 65

Why is it important for the organization to view all components of staffing (recruitment,selection,employment)from the perspective of the job applicant?