Deck 2: Legal Compliance

Question 1

Some Human Resource Management Systems automate the entire recruit-to-recruit process.

Answer 1

True

Question 2

Lack of staffing policies and procedures may lead to practices that may foster negative applicant reactions and problems with legal compliance.

Answer 2

True

Question 3

Jobs in staffing are increasingly becoming more customer focused and facilitative in nature.

Answer 3

True

Question 4

The intranet is a communication venue that only is available to both employees of an organization and external recruits.

Question 5

Staffing activities are usually located in a separate unit or functional area of an HR department.

Question 6

The scope of staffing actions and practices is quite small and narrow.

Question 7

There is no fixed point or method of entry into staffing jobs.

Question 8

Staffing software can do all of the following (accept resumes,scans and codes resumes)but cannot store them in a database on a secure server.

Question 9

Application service providers (ASPs)or vendors provide the hardware and software to employers but do not offer day-to-day management of the system.

Question 10

The purpose of policies in an organization is to manage employee behaviour

Question 11

According to a recent survey of organizations,employment and recruitment were not considered to be core HR department functions.

Question 12

Two examples of emerging software tools are employee self-service and online performance management.

Question 13

Entry into staffing jobs normally occurs at the generalist rank in both private and public organizations.

Question 14

Innovative software can replace many of the mundane administrative tasks of staffing.

Question 15

Those employed within the staffing function do not work with members of other functional HR areas.

Question 16

Integrated information technology systems have been shown to be only somewhat helpful in strengthening overall organizational performance.

Question 17

The purpose of policies in an organization is to conform to legislation.

Question 18

Application service providers (ASPs)or vendors provide the hardware,the software and the day-to-day management of their systems to employers who purchase their product.

Question 19

Two examples of emerging software tools are employee self-service and online job evaluation service.

Question 20

The intranet is a communication venue that only is available to employees of an organization.

Question 21

Records may be used to audit staffing practices and conduct staffing research.

Question 22

It is highly desirable to periodically conduct audits or reviews of an organization's degree of compliance with laws and regulations pertaining to staffing.

Question 23

The first step in conducting an evaluation of staffing system standardization is to identify staffing system goals.

Question 24

Questionable cost benefit/justification is one internal barrier leading to resistance to outsourcing.

Question 25

Staffing process metrics ratio yield and time lapse.

Question 26

Records are not necessary for legal compliance.

Question 27

The staffing cost ratio shows the cost per hire in the staffing system.

Question 28

Two of the key customers of the staffing system are managers and job applicants.

Question 29

Once the staffing process has been mapped out the next step in the evaluation process is checking for deviations

Question 30

Employment law training is only required for senior managers and HR professionals

Question 31

(p.44. )Outsourcing is the contracting of work to a vendor.

Question 32

A recent survey of organizations found that ______ is (are)considered to be core HR department activities.

A)job analysis
B)employment (staffing)
C)HR planning
D)none of the above

Question 33

A potential disadvantage of implementing new staffing technologies is applicant dishonesty

Question 34

PIPEDA applies to all employers in Canada.

Question 35

Outsourcing of HR functions and services generally is on the decline.

Question 36

There is a one commonly used way of costing the staffing process: cost-benefit analysis.

Question 37

Drug testing should not be outsourced to a third-party administrator.

Question 38

Drug testing could be outsourced to a third-party administrator.

Question 39

The benefits of a good staffing management system include providing relevant information,easily accessed and user friendly.

Question 40

Forecasting workforce supply and demand is a staffing task that is easily computerized.

Question 41

A recent survey of HR departments found that the HR function which was outsourced most frequently was ________.

A)salary surveys
B)benefits
C)training
D)outplacement

Question 42

One of the key customers of the staffing system is ______.

A)the CEO
B)job applicants
C)society
D)the industry in which the company operates

Question 43

The effectiveness of recruitment activities to attract people to the organization is reflectedin the ________.

A)applicant/vacancy ratio
B)yield ratio
C)time lapse ratio
D)retention rate

Question 44

Staffing members must coordinate their activities with _______.

A)benefits staff
B)compensation staff
C)training and development staff
D)all of the above are true

Question 45

HR outsourcing can help an organization to achieve which of the following outcomes?

A)Cost reduction
B)Flexibility
C)Reduction of legal liability
D)All of the above

Question 46

Which of the following is NOT a staffing cost metric?

A)efficiency ratio
B)staffing cost ratio
C)validation cost ratio
D)cost/benefit analysis

Question 47

An extensive study by Industry Canada found that performance in Canadian firms is improved by investing in

A)strategy
B)technology
C)talent management
D)none of the above

Question 48

Which of the following data are included in an HRIS?

A)absenteeism data
B)health and safety reports
C)union contract details
D)all of the above

Question 49

Records should be created for which of the following purposes?

A)Legal compliance.
B)Use in staffing decisions.
C)Justification of staffing decisions.
D)All of the above are correct.

Question 50

Comparative staffing process data can be obtained from the ______.

A)Saratoga Institute
B)HR Data Sources Corporation
C)Department of Labour
D)None of the above

Question 51

Technology is vital to organizational effectiveness especially for all of the following except:

A)strategy
B)talent management
C)integrated business processes
D)administrative function

Question 52

The first step in the evaluation of a staffing system is to ____.

A)develop a list of the steps to be followed
B)map out a flow chart of the staffing process
C)check for deviations in the staffing process
D)determine the reasons for deviations in the staffing process

Question 53

Which of the following is NOT a reason for doing a standardized staffing process?

A)more likely to find diverse candidates
B)more likely to find candidates whose goals are aligned with the job and the organization
C)more likely to find candidates who will commit to the organization
D)more likely to find candidates who will perform better and enhance the organization's goals

Question 54

The contracting out of work to a vendor or third party administrator is called ___________.

A)outsourcing
B)temping
C)contracting
D)boundary spanning

Question 55

Which of the following statements regarding information systems is not true?

A)The management of a staffing system involves information management.
B)For many organizations,the information system will continue to be a primarily paper-less,automated system.
C)The number of individuals needed to operate the staffing system increases as organizations grow in size and complexity.
D)Reengineering is appropriate for making improvements in a staffing system.

Question 56

Research on legal compliance in organizations has found that organizations tend to ____.

A)manage legal compliance using a preventative approach
B)not manage legal compliance at all
C)manage legal compliance on a casual,as-needed basis
D)allow for a set number of legal violations as the cost of doing business

Question 57

Which of the following is true regarding web-based staffing management systems?

A)Vendors provide the hardware,software,and day-to-day management of the system.
B)Recruiters and hiring managers access the system through a web browser.
C)These systems are most appropriate for large organizations with large applicant pools.
D)All of the above

Question 58

Which of the following is (are)true regarding jobs in staffing?

A)Entry into staffing jobs normally occurs at the generalist rank.
B)There is usually a fixed point of entry into staffing jobs.
C)Jobs in staffing are becoming increasingly customer focused and facilitative in nature.
D)Few are housed in the HR department.

Question 59

The percentage of people who moved on to one or more steps in the staffing process is reflected in the _______.

A)efficiency ratio
B)time lapse ration
C)retention rate
D)yield ratio

Question 60

Which of the following statements regarding staffing policies and procedures is true?

A)They are very time consuming to develop.
B)They help to ensure legal compliance.
C)They often lead to negative applicant reactions.
D)All of the above are true.

Question 61

Organizations can use their Web sites for which of the following as recruitment tools?

A)post job openings
B)explain union contract details
C)take online applications
D)screen and track applicants

Question 62

What establishes and governs the flow of employees into,within and out of the organization?

A)the staffing process
B)HRIS
C)staffing technology
D)staffing policies

Question 63

Training for managers and employees in employment law and compliance requirements is done for the which of the following reasons?

A)it is a sound practice
B)it is a good defence point in employment litigation
C)it is a powerful component of a strategic HR plan
D)all of the above

Question 64

Benefits of HRISs include all of the following except

A)flexibility
B)employees and managers can track important information
C)interchangeable with other systems
D)easy access and are user-friendly

Question 65

These are periodic reviews of the organization's degree of compliance with laws and regulations.

A)staffing reviews
B)evaluations
C)audits
D)organizational examinations

Question 66

What are examples of staffing tasks and activities that cannot or should not be simply delegated to a staffing information system for their conduct?

Question 67

What would be the advantages and disadvantages of outsourcing the entire staffing system to a vendor?

Question 68

What are the advantages of having a centralized staffing function,as opposed to letting each manager be totally responsible for all staffing activities in his or her unit?

Question 69

In developing a report on the effectiveness of the staffing process being conducted for entry-level jobs,what factors would you address in such a report and why?

Question 70

How would you try to get individual managers to be more aware of the legal requirements of staffing systems and to take steps to ensure that they themselves engage in legal staffing actions?

Question 71

Employment law for managers and employees grew out of which of the following?

A)a requirement of the Canadian Human Rights Commission
B)the policy of the Human Resources Professional Association (HRPA)
C)demand by the government of Canada
D)from the realm of sexual harassment prevention