Deck 11: Strategic Cost Management

ملء الشاشة (f)
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سؤال
Exploiting internal linkages involves the assessment of management reliability.
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سؤال
The objective of strategic cost management is to reduce costs while strengthening strategic positions.
سؤال
Exploiting customer linkages is not important since customers do not affect profitability.
سؤال
In a job-order setting using JIT, repetitive business is separated from unique orders.
سؤال
Target costing provides a method for reducing costs by exploiting customer and supplier linkages.
سؤال
Value-chain analysis is identifying and exploiting internal and external linkages to achieve strong strategic positions.
سؤال
Exploiting supplier linkages is the exploitation of a firm's internal activities.
سؤال
Strategic cost management is the identification of strategies to develop a competitive advantage.
سؤال
The structure for a JIT environment is a vastly complicated process costing system.
سؤال
JIT manufacturing eliminates waste by producing products only when, and in the quantities needed.
سؤال
Life-cycle costs are all costs associated with a product during the production viewpoint.
سؤال
Strategic decision making is important to achieve good inventory control.
سؤال
In a JIT environment, many overhead costs are directly traceable to products.
سؤال
A major difference between traditional and JIT environments is the degree of responsibility given to workers in the organization.
سؤال
Life-cycle cost management involves two types of life-cycle viewpoints: the marketing viewpoint and the production viewpoint.
سؤال
In JIT purchasing, materials are usually at warehouse long before they are needed.
سؤال
Strategic cost management emphasizes the importance of an external focus and the need to recognize and exploit internal and external linkages.
سؤال
Acceptable quality level (AQL) allows defects to occur within predetermined parameters.
سؤال
There are two general cost management strategies: cost leadership and focusing.
سؤال
Accounting is simplified in the JIT system by the use of backflush costing.
سؤال
The assignments to suppliers and customers that provide the best cost information needed are called __________ assignments.
سؤال
Which of the following refers to the complete range of tangible and intangible benefits that a customer receives from a purchased product?

A)The value product
B)The activity product
C)The strategic product
D)The total product
سؤال
Which of the following strategies strives to increase customer value by increasing customer realization?

A)A value chain strategy
B)A cost-leadership strategy
C)A differentiation strategy
D)A target costing strategy
سؤال
The manufacturing system focused on reducing inventory levels and waste is called __________ manufacturing.
سؤال
Choosing alternative strategies that provide long-term growth involves __________ decision making.
سؤال
The strategy which involves choosing among alternative strategies with the goal of selecting a strategy or strategies that provides a company with reasonable assurance of long-term growth and survival is called:

A)Competitive advantage
B)Strategic cost management
C)Strategic decision making
D)Customer value
سؤال
__________ analysis relies on identifying and exploiting internal and external linkages.
سؤال
A strategy to provide the same or better value to customers at a lower cost than offered by competitors to achieve competitive advantage is:

A)a value chain strategy.
B)a cost leadership strategy.
C)a linkage strategy.
D)a focusing strategy.
سؤال
The difference between what a customer receives and what the customer gives up is called:

A)Customer value
B)Strategic cost management
C)Competitive advantage
D)Strategic decision making
سؤال
The creation of customer value for same or lower cost than competitors is called __________ advantage.
سؤال
The length of time a product serves the needs of customers is called the __________ life.
سؤال
The strategy to create better customer value for the same or lower cost than competitors or creating equivalent value for lower cost than offered by competitors is called:

A)Strategic decision making
B)Competitive advantage
C)Strategic cost management
D)Total product
سؤال
In traditional and JIT environments using direct tracing, the manufacturing costs assigned to products are the direct materials costs and the __________ costs.
سؤال
The stage during which a product loses market acceptance is called the __________ stage.
سؤال
When a computer company selects a mix of strategies in order to create sustainable competitive advantage, it is following a

A)focusing strategy.
B)low-cost strategy.
C)differentiation strategy.
D)strategic positioning strategy.
سؤال
Accounting for the cost accounting cycle in a JIT environment is simplified by using __________ costing.
سؤال
When a computer company targets customers in the South, it is following a

A)focusing strategy.
B)low-cost strategy.
C)differentiation strategy.
D)strategic allocation strategy.
سؤال
The relationships among activities that are performed with a firm's portion of the value chain is(are) called:

A)Internal linkages
B)External linkages
C)Industrial value chain
D)Both a and b
سؤال
the difference between what the customer receives and gives up is the __________ .
سؤال
The use of cost data to develop and identify superior strategies that will produce a sustainable competitive advantage is called:

A)Strategic decision making
B)Competitive advantage
C)Strategic cost management
D)Customer value
سؤال
Ambrosia Corp. is a manufacturer of equipment used in manufacturing. It currently produces a product with 30 parts but through redesign has reduced the number of parts to 9. Then current activity capacity and demand for the 30 unit configuration and expected activity demand for the 9 part configuration are provided below:  Activities  Activity  Activity  Current  Expected  Driver  Capacity  Activity Demand  Activity Demand  Materials  pumber of  uarts 300,000300,00090,000 Assembly  direct  labor  hours 20,00020,0006,000 Purchasing  parts  orders of 20,00016,0008,000\begin{array}{|l|l|l|l|l|}\hline{\text { Activities }} & \text { Activity } & \text { Activity } & \text { Current } & \text { Expected } \\& \text { Driver } & \text { Capacity } & \text { Activity Demand } & \text { Activity Demand } \\\hline \text { Materials } & \begin{array}{l}\text { pumber of } \\\text { uarts }\end{array} & 300,000 & 300,000 & 90,000 \\\hline \text { Assembly } & \begin{array}{l}\text { direct } \\\text { labor } \\\text { hours }\end{array} & 20,000 & 20,000 & 6,000 \\\hline \begin{array}{l}\text { Purchasing } \\\text { parts }\end{array} & \begin{array}{l}\text { orders of }\end{array} & 20,000 & 16,000 & 8,000 \\\hline\end{array}
Materials usage has a rate of $6 per part and no fixed costs. Assembly has a rate of $20 per labor hour with no fixed component. Purchasing requires clerks that can process 5,000 purchase orders. Each clerk earns $40,000 per year. There is also a $1 per order processing cost.
What is the total cost reduction of the new design?

A)$2,208,000
B)$2,194,000
C)$1,628,000
D)$1,624,000
سؤال
Analyzing how costs and other financial factors vary as different bundles of activities are considered to strengthen a firm's strategic position is the process of

A)exploiting linkages.
B)design.
C)cost driver analysis.
D)distribution.
سؤال
The operational activity of inspecting is classified as a

A)unit-level activity.
B)batch-level activity.
C)product-level activity.
D)facility-level activity.
سؤال
When a computer manufacturing company addresses supplier production problems, it is focusing on

A)external linkages.
B)internal linkages.
C)a differentiation strategy.
D)a cost leadership strategy.
سؤال
The industry value chain includes

A)shareholder value chain activities as well as firm activities.
B)buyer and supplier value chain activities as well as firm activities.
C)only firm activities.
D)only firm production activities.
سؤال
Ambrosia Corp. is a manufacturer of equipment used in manufacturing. It currently produces a product with 30 parts but through redesign has reduced the number of parts to 9. Then current activity capacity and demand for the 30 unit configuration and expected activity demand for the 9 part configuration are provided below:  Activities  Activity  Activity  Current  Expected  Driver  Capacity  Activity Demand  Activity Demand  Materials  pumber of  uarts 300,000300,00090,000 Assembly  direct  labor  hours 20,00020,0006,000 Purchasing  parts  orders of 20,00016,0008,000\begin{array}{|l|l|l|l|l|}\hline{\text { Activities }} & \text { Activity } & \text { Activity } & \text { Current } & \text { Expected } \\& \text { Driver } & \text { Capacity } & \text { Activity Demand } & \text { Activity Demand } \\\hline \text { Materials } & \begin{array}{l}\text { pumber of } \\\text { uarts }\end{array} & 300,000 & 300,000 & 90,000 \\\hline \text { Assembly } & \begin{array}{l}\text { direct } \\\text { labor } \\\text { hours }\end{array} & 20,000 & 20,000 & 6,000 \\\hline \begin{array}{l}\text { Purchasing } \\\text { parts }\end{array} & \begin{array}{l}\text { orders of }\end{array} & 20,000 & 16,000 & 8,000 \\\hline\end{array}
Materials usage has a rate of $6 per part and no fixed costs. Assembly has a rate of $20 per labor hour with no fixed component. Purchasing requires clerks that can process 5,000 purchase orders. Each clerk earns $40,000 per year. There is also a $1 per order processing cost.
If 10,000 units are being produced and the sales price is $500, what is the new sales price if the cost savings are passed on to the consumer?

A)$129.80
B)$317.40
C)$237.00
D)$337.20
سؤال
Identifying profitable and unprofitable customers is an example of exploiting

A)supplier linkages.
B)the product life cycle.
C)consumable life.
D)customer linkages.
سؤال
The factor(s) that describe the relationships of a firm's value chain activities that are performed with its suppliers and customers is(are) called:

A)Internal linkages
B)External linkages
C)Industrial value chain
D)Both a and b
سؤال
The operational activity of moving inventory is classified as a

A)unit-level activity.
B)batch-level activity.
C)product-level activity.
D)facility-level activity.
سؤال
The structural and executional factors that determine the long-term cost structure of an organization are called:

A)Organizational activities
B)Operational cost drivers
C)Operational activities
D)Organizational cost drivers
سؤال
Ambrosia Corp. is a manufacturer of equipment used in manufacturing. It currently produces a product with 30 parts but through redesign has reduced the number of parts to 9. Then current activity capacity and demand for the 30 unit configuration and expected activity demand for the 9 part configuration are provided below:  Activities  Activity  Activity  Current  Expected  Driver  Capacity  Activity Demand  Activity Demand  Materials  pumber of 300,000300,00090,000 usage  parts  Assembly  direct  labor  hours 20,00020,0006,000 Purchasing  parts  number of  orders 20,00016,0008,000\begin{array}{|l|l|l|l|l|}\hline \text { Activities } & \text { Activity } & \text { Activity } & \text { Current } & \text { Expected } \\\text { Driver } & \text { Capacity } & \text { Activity Demand } & \text { Activity Demand } \\\hline \text { Materials } & \text { pumber of } & 300,000 & 300,000 & 90,000 \\\text { usage } & \text { parts } & \\\hline \text { Assembly } & \begin{array}{l}\text { direct } \\\text { labor } \\\text { hours }\end{array} & 20,000 & 20,000 & 6,000 \\\hline \begin{array}{l}\text { Purchasing } \\\text { parts }\end{array} & \begin{array}{l}\text { number of } \\\text { orders }\end{array} & 20,000 & 16,000 & 8,000 \\\hline\end{array}
Materials usage has a rate of $6 per part and no fixed costs. Assembly has a rate of $20 per labor hour with no fixed component. Purchasing requires clerks that can process 5,000 purchase orders. Each clerk earns $40,000 per year. There is also a $1 per order processing cost.
What is the cost savings from purchasing parts?

A)$80,000
B)$88,000
C)$48,000
D)$40,000
سؤال
The last link of the internal value chain is

A)design.
B)service.
C)market.
D)distribute.
سؤال
The operational activity of assembling parts is an example of a

A)unit-level activity.
B)batch-level activity.
C)product-level activity.
D)facility-level activity.
سؤال
The operational activity of redesigning products is classified as a

A)unit-level activity.
B)batch-level activity.
C)product-level activity.
D)facility-level activity.
سؤال
Burgandy Corp. is a manufacturer of equipment used in manufacturing. It currently produces a product with 20 parts. Through redesign, it has reduced the number of parts to 8. The current activity capacity and demand for the 20 unit configuration and expected activity demand for the 8 part configuration are provided below:  Activities  Activity Driver  Activity  Capacity  Current  Activity  Demand  Expected  Activity  Demand  Materials usage  Number of parts 250,000250,000100,000 Assembling parts  Direct labor hours 15,00015,0006,000 Purchasing parts  Number of orders 18,00014,0007,000\begin{array} { | l | l | r | r | c | } \hline \text { Activities } & \text { Activity Driver } & \begin{array} { c } \text { Activity } \\\text { Capacity }\end{array} & \begin{array} { c } \text { Current } \\\text { Activity } \\\text { Demand }\end{array} & \begin{array} { c } \text { Expected } \\\text { Activity } \\\text { Demand }\end{array} \\\hline \text { Materials usage } & \text { Number of parts } & 250,000 & 250,000 & 100,000 \\\hline \text { Assembling parts } & \text { Direct labor hours } & 15,000 & 15,000 & 6,000 \\\hline \text { Purchasing parts } & \text { Number of orders } & 18,000 & 14,000 & 7,000 \\\hline\end{array}
Materials usage has a rate of $5 per part and no fixed costs. Assembly has a rate of $25 per labor hour with no fixed component. Purchasing requires two clerks that can process 2,000 purchase orders. Each clerk earns $33,000 per year. There is also a $2 per order processing cost.
What are the savings in materials usage cost with the new design changes?

A)$780,000
B)$820,000
C)$750,000
D)$120,000
سؤال
Activities required to design, develop, produce, market, distribute, and service a product are known as

A)whole life activities.
B)value-chain activities.
C)target activities.
D)overhead.
سؤال
The first link of the internal value chain is

A)design.
B)develop.
C)market.
D)distribute.
سؤال
The industrial value-chain analysis

A)recognizes only complex linkages within the firm.
B)is not compatible with differentiation strategies.
C)determines a linked set of value-creating activities.
D)requires a firm to operate across the entire value chain.
سؤال
The factors that drive the cost of day-to-day activities performed as a result of the structure and processes selected by the organization are called:

A)Organizational activities
B)Organizational cost drivers
C)Operational cost drivers
D)Operational activities
سؤال
The operational activity of setting up equipment is classified as a

A)unit-level activity.
B)batch-level activity.
C)product-level activity.
D)facility-level activity.
سؤال
The viewpoint that describes the general sales pattern of a product as it passes through the introduction, growth, maturity, and decline stages is called the:

A)Marketing viewpoint
B)Customer viewpoint
C)Production viewpoint
D)Accounting viewpoint
سؤال
Which of the following are true about total quality control?

A)Total quality control is an approach to differentiate and reduce overall quality costs.
B)Total quality control demands production of defect-free products.
C)Total quality control links suppliers closely with the firm.
D)All of these statements are true about total quality control.
سؤال
The period of time when sales increase at a decreasing rate is called the:

A)introduction stage
B)growth stage
C)decline stage
D)maturity stage
سؤال
Amber Products Company manufactures a product sold to retailers. It is considering suppliers for its process. The supplier quality involves four activity areas:  Activity Area  Cost Driver and Rate  Order cost $150 per purchase order  Defective units $160 per unit internal failure costs  Delivery trips $4 per delivery mile  Carrying cost $2 per order \begin{array}{ll}\text { Activity Area } & \text { Cost Driver and Rate } \\\text { Order cost } & \$ 150 \text { per purchase order } \\\text { Defective units } & \$ 160 \text { per unit internal failure costs } \\\text { Delivery trips } & \$ 4 \text { per delivery mile } \\\text { Carrying cost } & \$ 2 \text { per order }\end{array}
The following supplier information is given:
X1Y2Z3 Materials units needed 60,00060,00060,000 Actual purchase price $6.00$5.00$4.00 Number of purchase orders 252010 Number of defects 7150 Number of deliveries 253515\begin{array}{lrr}&X1&Y2&Z3\\\text { Materials units needed } & 60,000 & 60,000& 60,000 \\\text { Actual purchase price } & \$ 6.00 & \$ 5.00 &\$4.00\\\text { Number of purchase orders } & 25 & 20 &10\\\text { Number of defects } & 7 & 15 &0\\\text { Number of deliveries } & 25 & 35&15\end{array}
What is the cost of supplier Z1?

A)$756,228
B)$241,580
C)$325,650
D)$413,000
سؤال
The consumable life of a product is of most interest to the:

A)government.
B)auditor.
C)creditor.
D)customer.
سؤال
Awesome Products Company manufactures a product sold to retailers. It is considering suppliers for its process. The supplier quality involves four activity areas:  Activity Area  Cost Driver and Rate  Order cost $120 per purchase order  Defective units $200 per unit internal failure costs  Delivery trips $5 per delivery mile  Carrying cost $1 per order \begin{array}{ll}\text { Activity Area } & \text { Cost Driver and Rate } \\\text { Order cost } & \$ 120 \text { per purchase order } \\\text { Defective units } & \$ 200 \text { per unit internal failure costs } \\\text { Delivery trips } & \$ 5 \text { per delivery mile } \\\text { Carrying cost } & \$ 1 \text { per order }\end{array}

 The following supplier information is given: X3Y2Z1 Materials units needed 100,000100,000100,000 Actual purchase price $5$4.99$5.01 Number of purchase orders 203018 Number of defects 6120 Number of deliveries 203018\begin{array}{lrr}\text { The following supplier information is given: }&X3&Y2&Z1\\\text { Materials units needed } & 100,000 & 100,000 & 100,000 \\\text { Actual purchase price } & \$ 5 & \$ 4.99&\$5.01\\ \text { Number of purchase orders } & 20 & 30&18 \\\text { Number of defects } & 6 & 12&0 \\\text { Number of deliveries } & 20 & 30&18\end{array}
Which supplier is least costly?

A)X3
B)Y2
C)Z1
D)They are equally costly.
سؤال
Life-cycle cost management consists of

A)actions taken to enable a product to be designed, developed, produced, marketed, distributed, operated, maintained, serviced, and disposed of in order to maximize profits.
B)actions to extend the life of a product through design, development, production, and maintenance.
C)actions that focus on minimizing the cost of developing, designing, producing, distributing, operating, servicing, and disposal of a product.
D)actions taken to design, develop, test, market, distribute, maintain, service, and dispose of a product to maximize revenues.
سؤال
The time a product exists-from conception to abandonment is called the:

A)Revenue producing life
B)Product life cycle
C)Consumable life
D)Introduction stage
سؤال
Blue Vibrance Company sells a product used in many manufacturing processes. The sales activity involves three activity areas:  Activity Area  Cost Driver and Rate  Order taking $100 per purchase order  Sales visits $50 per visit  Delivery vehicles $1 per delivery mile \begin{array}{ll}\text { Activity Area } & \text { Cost Driver and Rate } \\\text { Order taking } & \$ 100 \text { per purchase order } \\\text { Sales visits } & \$ 50 \text { per visit } \\\text { Delivery vehicles } & \$ 1 \text { per delivery mile }\end{array}
The following customer information is given: AXBYDZ Units sold 100,00080,00060,000 List price $50$50$50 Actual sal es price $45$48$50 Number of purchase orders 302010 Number of sales visits 653 Number of delivery miles 1008060\begin{array}{lrr}&\mathrm{AX} & \mathrm{BY} & \mathrm{DZ}\\\text { Units sold } & 100,000 & 80,000&60,000 \\\text { List price } & \$ 50 & \$ 50&\$50 \\\text { Actual sal es price } & \$ 45 & \$ 48 &\$50\\\text { Number of purchase orders } & 30 & 20 &10\\\text { Number of sales visits } & 6 & 5&3 \\\text { Number of delivery miles } & 100 & 80&60\end{array}
Which customer is most profitable?

A)AX
B)BY
C)DZ
D)They are equally profitable.
سؤال
Which of the following is NOT a stage of the consumable life-cycle viewpoint?

A)disposal
B)maintaining
C)logistics
D)purchasing
سؤال
Blue Vibrance Company sells a product used in many manufacturing processes. The sales activity involves three activity areas:  Activity Area  Cost Driver and Rate  Order taking $100 per purchase order  Sales visits $50 per visit  Delivery vehicles $1 per delivery mile \begin{array}{ll}\text { Activity Area } & \text { Cost Driver and Rate } \\\text { Order taking } & \$ 100 \text { per purchase order } \\\text { Sales visits } & \$ 50 \text { per visit } \\\text { Delivery vehicles } & \$ 1 \text { per delivery mile }\end{array}
 The following customer information is given: \text { The following customer information is given: }
AXBYDZ Units sold 100,00080,00060,000 List price $50$50$50 Actual sal es price $45$48$50 Number of purchase orders 302010 Number of sales visits 653 Number of delivery miles 1008060\begin{array}{lrr}&\mathrm{AX} & \mathrm{BY} & \mathrm{DZ}\\\text { Units sold } & 100,000 & 80,000&60,000 \\\text { List price } & \$ 50 & \$ 50&\$50 \\\text { Actual sal es price } & \$ 45 & \$ 48 &\$50\\\text { Number of purchase orders } & 30 & 20 &10\\\text { Number of sales visits } & 6 & 5&3 \\\text { Number of delivery miles } & 100 & 80&60\end{array}
What is the profitability of customer BY?

A)$4,000,000
B)$3,840,000
C)$3,837,670
D)$2,330,000
سؤال
The period of time when sales increase at an increasing rate is called the:

A)introduction stage
B)maturity stage
C)growth stage
D)decline stage
سؤال
Awesome Products Company manufactures a product sold to retailers. It is considering suppliers for its process. The supplier quality involves four activity areas:  Activity Area  Cost Driver and Rate  Order cost $120 per purchase order  Defective units $200 per unit internal failure costs  Delivery trips $5 per delivery mile  Carrying cost $1 per order \begin{array}{ll}\text { Activity Area } & \text { Cost Driver and Rate } \\\text { Order cost } & \$ 120 \text { per purchase order } \\\text { Defective units } & \$ 200 \text { per unit internal failure costs } \\\text { Delivery trips } & \$ 5 \text { per delivery mile } \\\text { Carrying cost } & \$ 1 \text { per order }\end{array}  The following supplier information is given: \text { The following supplier information is given: }
X3Y2Z1 Materials units needed 100,000100,000100,000 Actual purchase price $5$4.99$5.01 Number of purchase orders 203018 Number of defects 6120 Number of deliveries 203018\begin{array}{lrr}&X3&Y2&Z1\\\text { Materials units needed } & 100,000 & 100,000 & 100,000 \\\text { Actual purchase price } & \$ 5 & \$ 4.99&\$5.01 \\\text { Number of purchase orders } & 20 & 30&18 \\\text { Number of defects } & 6 & 12 &0\\\text { Number of deliveries } & 20 & 30&18\end{array}
Which supplier has the most defective units?

A)X3
B)Y2
C)Z1
D)They are equal.
سؤال
Which of the following is NOT a stage of the marketing viewpoint of the product life cycle?

A)decline
B)growth
C)maturity
D)production
سؤال
Blue Vibrance Company sells a product used in many manufacturing processes. The sales activity involves three activity areas:  Activity Area  Cost Driver and Rate  Order taking $100 per purchase order  Sales visits $50 per visit  Delivery vehicles $1 per delivery mile \begin{array}{ll}\text { Activity Area } & \text { Cost Driver and Rate } \\\text { Order taking } & \$ 100 \text { per purchase order } \\\text { Sales visits } & \$ 50 \text { per visit } \\\text { Delivery vehicles } & \$ 1 \text { per delivery mile }\end{array} The following customer information is given: AXBYDZ Units sold 100,00080,00060,000 List price $50$50$50 Actual sal es price $45$48$50 Number of purchase orders 302010 Number of sales visits 653 Number of delivery miles 1008060\begin{array}{lrr}&\mathrm{AX} & \mathrm{BY} & \mathrm{DZ}\\\text { Units sold } & 100,000 & 80,000&60,000 \\\text { List price } & \$ 50 & \$ 50&\$50 \\\text { Actual sal es price } & \$ 45 & \$ 48 &\$50\\\text { Number of purchase orders } & 30 & 20 &10\\\text { Number of sales visits } & 6 & 5&3 \\\text { Number of delivery miles } & 100 & 80&60\end{array} Which customer has the least activity costs?

A)AX
B)BY
C)DZ
D)They are the same.
سؤال
The stage during which the product loses market acceptance is called the:

A)decline stage
B)growth stage
C)maturity stage
D)introduction stage
سؤال
Which of the following viewpoints of a product life cycle describes the life cycle stages by changes in the activities performed and emphasizes life-cycle costs?

A)The revenue viewpoint
B)The production viewpoint
C)The supplier viewpoint
D)The maturity viewpoint
سؤال
Which of the following stages in the product life cycle focuses on obtaining a foothold in the market from a marketing viewpoint?

A)The maturity stage
B)The value stage
C)The introduction stage
D)The consumable stage
سؤال
Which stage in the marketing viewpoint is characterized by preproduction and startup activities?

A)decline
B)introduction
C)growth
D)maturity
سؤال
In activity-based costing, supplier costs

A)must be narrower, including only the purchase price.
B)are allocated to products arbitrarily.
C)include costs of quality, reliability and timeliness and are assigned to products on a causal basis.
D)all of these statements are true.
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Deck 11: Strategic Cost Management
1
Exploiting internal linkages involves the assessment of management reliability.
False
2
The objective of strategic cost management is to reduce costs while strengthening strategic positions.
True
3
Exploiting customer linkages is not important since customers do not affect profitability.
False
4
In a job-order setting using JIT, repetitive business is separated from unique orders.
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5
Target costing provides a method for reducing costs by exploiting customer and supplier linkages.
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6
Value-chain analysis is identifying and exploiting internal and external linkages to achieve strong strategic positions.
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7
Exploiting supplier linkages is the exploitation of a firm's internal activities.
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8
Strategic cost management is the identification of strategies to develop a competitive advantage.
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9
The structure for a JIT environment is a vastly complicated process costing system.
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10
JIT manufacturing eliminates waste by producing products only when, and in the quantities needed.
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11
Life-cycle costs are all costs associated with a product during the production viewpoint.
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12
Strategic decision making is important to achieve good inventory control.
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13
In a JIT environment, many overhead costs are directly traceable to products.
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14
A major difference between traditional and JIT environments is the degree of responsibility given to workers in the organization.
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15
Life-cycle cost management involves two types of life-cycle viewpoints: the marketing viewpoint and the production viewpoint.
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16
In JIT purchasing, materials are usually at warehouse long before they are needed.
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17
Strategic cost management emphasizes the importance of an external focus and the need to recognize and exploit internal and external linkages.
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18
Acceptable quality level (AQL) allows defects to occur within predetermined parameters.
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19
There are two general cost management strategies: cost leadership and focusing.
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20
Accounting is simplified in the JIT system by the use of backflush costing.
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21
The assignments to suppliers and customers that provide the best cost information needed are called __________ assignments.
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22
Which of the following refers to the complete range of tangible and intangible benefits that a customer receives from a purchased product?

A)The value product
B)The activity product
C)The strategic product
D)The total product
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23
Which of the following strategies strives to increase customer value by increasing customer realization?

A)A value chain strategy
B)A cost-leadership strategy
C)A differentiation strategy
D)A target costing strategy
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24
The manufacturing system focused on reducing inventory levels and waste is called __________ manufacturing.
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25
Choosing alternative strategies that provide long-term growth involves __________ decision making.
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26
The strategy which involves choosing among alternative strategies with the goal of selecting a strategy or strategies that provides a company with reasonable assurance of long-term growth and survival is called:

A)Competitive advantage
B)Strategic cost management
C)Strategic decision making
D)Customer value
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27
__________ analysis relies on identifying and exploiting internal and external linkages.
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28
A strategy to provide the same or better value to customers at a lower cost than offered by competitors to achieve competitive advantage is:

A)a value chain strategy.
B)a cost leadership strategy.
C)a linkage strategy.
D)a focusing strategy.
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29
The difference between what a customer receives and what the customer gives up is called:

A)Customer value
B)Strategic cost management
C)Competitive advantage
D)Strategic decision making
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30
The creation of customer value for same or lower cost than competitors is called __________ advantage.
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31
The length of time a product serves the needs of customers is called the __________ life.
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32
The strategy to create better customer value for the same or lower cost than competitors or creating equivalent value for lower cost than offered by competitors is called:

A)Strategic decision making
B)Competitive advantage
C)Strategic cost management
D)Total product
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33
In traditional and JIT environments using direct tracing, the manufacturing costs assigned to products are the direct materials costs and the __________ costs.
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34
The stage during which a product loses market acceptance is called the __________ stage.
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35
When a computer company selects a mix of strategies in order to create sustainable competitive advantage, it is following a

A)focusing strategy.
B)low-cost strategy.
C)differentiation strategy.
D)strategic positioning strategy.
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36
Accounting for the cost accounting cycle in a JIT environment is simplified by using __________ costing.
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37
When a computer company targets customers in the South, it is following a

A)focusing strategy.
B)low-cost strategy.
C)differentiation strategy.
D)strategic allocation strategy.
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38
The relationships among activities that are performed with a firm's portion of the value chain is(are) called:

A)Internal linkages
B)External linkages
C)Industrial value chain
D)Both a and b
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39
the difference between what the customer receives and gives up is the __________ .
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40
The use of cost data to develop and identify superior strategies that will produce a sustainable competitive advantage is called:

A)Strategic decision making
B)Competitive advantage
C)Strategic cost management
D)Customer value
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41
Ambrosia Corp. is a manufacturer of equipment used in manufacturing. It currently produces a product with 30 parts but through redesign has reduced the number of parts to 9. Then current activity capacity and demand for the 30 unit configuration and expected activity demand for the 9 part configuration are provided below:  Activities  Activity  Activity  Current  Expected  Driver  Capacity  Activity Demand  Activity Demand  Materials  pumber of  uarts 300,000300,00090,000 Assembly  direct  labor  hours 20,00020,0006,000 Purchasing  parts  orders of 20,00016,0008,000\begin{array}{|l|l|l|l|l|}\hline{\text { Activities }} & \text { Activity } & \text { Activity } & \text { Current } & \text { Expected } \\& \text { Driver } & \text { Capacity } & \text { Activity Demand } & \text { Activity Demand } \\\hline \text { Materials } & \begin{array}{l}\text { pumber of } \\\text { uarts }\end{array} & 300,000 & 300,000 & 90,000 \\\hline \text { Assembly } & \begin{array}{l}\text { direct } \\\text { labor } \\\text { hours }\end{array} & 20,000 & 20,000 & 6,000 \\\hline \begin{array}{l}\text { Purchasing } \\\text { parts }\end{array} & \begin{array}{l}\text { orders of }\end{array} & 20,000 & 16,000 & 8,000 \\\hline\end{array}
Materials usage has a rate of $6 per part and no fixed costs. Assembly has a rate of $20 per labor hour with no fixed component. Purchasing requires clerks that can process 5,000 purchase orders. Each clerk earns $40,000 per year. There is also a $1 per order processing cost.
What is the total cost reduction of the new design?

A)$2,208,000
B)$2,194,000
C)$1,628,000
D)$1,624,000
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42
Analyzing how costs and other financial factors vary as different bundles of activities are considered to strengthen a firm's strategic position is the process of

A)exploiting linkages.
B)design.
C)cost driver analysis.
D)distribution.
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43
The operational activity of inspecting is classified as a

A)unit-level activity.
B)batch-level activity.
C)product-level activity.
D)facility-level activity.
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44
When a computer manufacturing company addresses supplier production problems, it is focusing on

A)external linkages.
B)internal linkages.
C)a differentiation strategy.
D)a cost leadership strategy.
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45
The industry value chain includes

A)shareholder value chain activities as well as firm activities.
B)buyer and supplier value chain activities as well as firm activities.
C)only firm activities.
D)only firm production activities.
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46
Ambrosia Corp. is a manufacturer of equipment used in manufacturing. It currently produces a product with 30 parts but through redesign has reduced the number of parts to 9. Then current activity capacity and demand for the 30 unit configuration and expected activity demand for the 9 part configuration are provided below:  Activities  Activity  Activity  Current  Expected  Driver  Capacity  Activity Demand  Activity Demand  Materials  pumber of  uarts 300,000300,00090,000 Assembly  direct  labor  hours 20,00020,0006,000 Purchasing  parts  orders of 20,00016,0008,000\begin{array}{|l|l|l|l|l|}\hline{\text { Activities }} & \text { Activity } & \text { Activity } & \text { Current } & \text { Expected } \\& \text { Driver } & \text { Capacity } & \text { Activity Demand } & \text { Activity Demand } \\\hline \text { Materials } & \begin{array}{l}\text { pumber of } \\\text { uarts }\end{array} & 300,000 & 300,000 & 90,000 \\\hline \text { Assembly } & \begin{array}{l}\text { direct } \\\text { labor } \\\text { hours }\end{array} & 20,000 & 20,000 & 6,000 \\\hline \begin{array}{l}\text { Purchasing } \\\text { parts }\end{array} & \begin{array}{l}\text { orders of }\end{array} & 20,000 & 16,000 & 8,000 \\\hline\end{array}
Materials usage has a rate of $6 per part and no fixed costs. Assembly has a rate of $20 per labor hour with no fixed component. Purchasing requires clerks that can process 5,000 purchase orders. Each clerk earns $40,000 per year. There is also a $1 per order processing cost.
If 10,000 units are being produced and the sales price is $500, what is the new sales price if the cost savings are passed on to the consumer?

A)$129.80
B)$317.40
C)$237.00
D)$337.20
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47
Identifying profitable and unprofitable customers is an example of exploiting

A)supplier linkages.
B)the product life cycle.
C)consumable life.
D)customer linkages.
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48
The factor(s) that describe the relationships of a firm's value chain activities that are performed with its suppliers and customers is(are) called:

A)Internal linkages
B)External linkages
C)Industrial value chain
D)Both a and b
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49
The operational activity of moving inventory is classified as a

A)unit-level activity.
B)batch-level activity.
C)product-level activity.
D)facility-level activity.
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50
The structural and executional factors that determine the long-term cost structure of an organization are called:

A)Organizational activities
B)Operational cost drivers
C)Operational activities
D)Organizational cost drivers
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51
Ambrosia Corp. is a manufacturer of equipment used in manufacturing. It currently produces a product with 30 parts but through redesign has reduced the number of parts to 9. Then current activity capacity and demand for the 30 unit configuration and expected activity demand for the 9 part configuration are provided below:  Activities  Activity  Activity  Current  Expected  Driver  Capacity  Activity Demand  Activity Demand  Materials  pumber of 300,000300,00090,000 usage  parts  Assembly  direct  labor  hours 20,00020,0006,000 Purchasing  parts  number of  orders 20,00016,0008,000\begin{array}{|l|l|l|l|l|}\hline \text { Activities } & \text { Activity } & \text { Activity } & \text { Current } & \text { Expected } \\\text { Driver } & \text { Capacity } & \text { Activity Demand } & \text { Activity Demand } \\\hline \text { Materials } & \text { pumber of } & 300,000 & 300,000 & 90,000 \\\text { usage } & \text { parts } & \\\hline \text { Assembly } & \begin{array}{l}\text { direct } \\\text { labor } \\\text { hours }\end{array} & 20,000 & 20,000 & 6,000 \\\hline \begin{array}{l}\text { Purchasing } \\\text { parts }\end{array} & \begin{array}{l}\text { number of } \\\text { orders }\end{array} & 20,000 & 16,000 & 8,000 \\\hline\end{array}
Materials usage has a rate of $6 per part and no fixed costs. Assembly has a rate of $20 per labor hour with no fixed component. Purchasing requires clerks that can process 5,000 purchase orders. Each clerk earns $40,000 per year. There is also a $1 per order processing cost.
What is the cost savings from purchasing parts?

A)$80,000
B)$88,000
C)$48,000
D)$40,000
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52
The last link of the internal value chain is

A)design.
B)service.
C)market.
D)distribute.
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53
The operational activity of assembling parts is an example of a

A)unit-level activity.
B)batch-level activity.
C)product-level activity.
D)facility-level activity.
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54
The operational activity of redesigning products is classified as a

A)unit-level activity.
B)batch-level activity.
C)product-level activity.
D)facility-level activity.
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55
Burgandy Corp. is a manufacturer of equipment used in manufacturing. It currently produces a product with 20 parts. Through redesign, it has reduced the number of parts to 8. The current activity capacity and demand for the 20 unit configuration and expected activity demand for the 8 part configuration are provided below:  Activities  Activity Driver  Activity  Capacity  Current  Activity  Demand  Expected  Activity  Demand  Materials usage  Number of parts 250,000250,000100,000 Assembling parts  Direct labor hours 15,00015,0006,000 Purchasing parts  Number of orders 18,00014,0007,000\begin{array} { | l | l | r | r | c | } \hline \text { Activities } & \text { Activity Driver } & \begin{array} { c } \text { Activity } \\\text { Capacity }\end{array} & \begin{array} { c } \text { Current } \\\text { Activity } \\\text { Demand }\end{array} & \begin{array} { c } \text { Expected } \\\text { Activity } \\\text { Demand }\end{array} \\\hline \text { Materials usage } & \text { Number of parts } & 250,000 & 250,000 & 100,000 \\\hline \text { Assembling parts } & \text { Direct labor hours } & 15,000 & 15,000 & 6,000 \\\hline \text { Purchasing parts } & \text { Number of orders } & 18,000 & 14,000 & 7,000 \\\hline\end{array}
Materials usage has a rate of $5 per part and no fixed costs. Assembly has a rate of $25 per labor hour with no fixed component. Purchasing requires two clerks that can process 2,000 purchase orders. Each clerk earns $33,000 per year. There is also a $2 per order processing cost.
What are the savings in materials usage cost with the new design changes?

A)$780,000
B)$820,000
C)$750,000
D)$120,000
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56
Activities required to design, develop, produce, market, distribute, and service a product are known as

A)whole life activities.
B)value-chain activities.
C)target activities.
D)overhead.
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57
The first link of the internal value chain is

A)design.
B)develop.
C)market.
D)distribute.
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58
The industrial value-chain analysis

A)recognizes only complex linkages within the firm.
B)is not compatible with differentiation strategies.
C)determines a linked set of value-creating activities.
D)requires a firm to operate across the entire value chain.
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59
The factors that drive the cost of day-to-day activities performed as a result of the structure and processes selected by the organization are called:

A)Organizational activities
B)Organizational cost drivers
C)Operational cost drivers
D)Operational activities
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60
The operational activity of setting up equipment is classified as a

A)unit-level activity.
B)batch-level activity.
C)product-level activity.
D)facility-level activity.
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61
The viewpoint that describes the general sales pattern of a product as it passes through the introduction, growth, maturity, and decline stages is called the:

A)Marketing viewpoint
B)Customer viewpoint
C)Production viewpoint
D)Accounting viewpoint
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62
Which of the following are true about total quality control?

A)Total quality control is an approach to differentiate and reduce overall quality costs.
B)Total quality control demands production of defect-free products.
C)Total quality control links suppliers closely with the firm.
D)All of these statements are true about total quality control.
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63
The period of time when sales increase at a decreasing rate is called the:

A)introduction stage
B)growth stage
C)decline stage
D)maturity stage
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64
Amber Products Company manufactures a product sold to retailers. It is considering suppliers for its process. The supplier quality involves four activity areas:  Activity Area  Cost Driver and Rate  Order cost $150 per purchase order  Defective units $160 per unit internal failure costs  Delivery trips $4 per delivery mile  Carrying cost $2 per order \begin{array}{ll}\text { Activity Area } & \text { Cost Driver and Rate } \\\text { Order cost } & \$ 150 \text { per purchase order } \\\text { Defective units } & \$ 160 \text { per unit internal failure costs } \\\text { Delivery trips } & \$ 4 \text { per delivery mile } \\\text { Carrying cost } & \$ 2 \text { per order }\end{array}
The following supplier information is given:
X1Y2Z3 Materials units needed 60,00060,00060,000 Actual purchase price $6.00$5.00$4.00 Number of purchase orders 252010 Number of defects 7150 Number of deliveries 253515\begin{array}{lrr}&X1&Y2&Z3\\\text { Materials units needed } & 60,000 & 60,000& 60,000 \\\text { Actual purchase price } & \$ 6.00 & \$ 5.00 &\$4.00\\\text { Number of purchase orders } & 25 & 20 &10\\\text { Number of defects } & 7 & 15 &0\\\text { Number of deliveries } & 25 & 35&15\end{array}
What is the cost of supplier Z1?

A)$756,228
B)$241,580
C)$325,650
D)$413,000
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65
The consumable life of a product is of most interest to the:

A)government.
B)auditor.
C)creditor.
D)customer.
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66
Awesome Products Company manufactures a product sold to retailers. It is considering suppliers for its process. The supplier quality involves four activity areas:  Activity Area  Cost Driver and Rate  Order cost $120 per purchase order  Defective units $200 per unit internal failure costs  Delivery trips $5 per delivery mile  Carrying cost $1 per order \begin{array}{ll}\text { Activity Area } & \text { Cost Driver and Rate } \\\text { Order cost } & \$ 120 \text { per purchase order } \\\text { Defective units } & \$ 200 \text { per unit internal failure costs } \\\text { Delivery trips } & \$ 5 \text { per delivery mile } \\\text { Carrying cost } & \$ 1 \text { per order }\end{array}

 The following supplier information is given: X3Y2Z1 Materials units needed 100,000100,000100,000 Actual purchase price $5$4.99$5.01 Number of purchase orders 203018 Number of defects 6120 Number of deliveries 203018\begin{array}{lrr}\text { The following supplier information is given: }&X3&Y2&Z1\\\text { Materials units needed } & 100,000 & 100,000 & 100,000 \\\text { Actual purchase price } & \$ 5 & \$ 4.99&\$5.01\\ \text { Number of purchase orders } & 20 & 30&18 \\\text { Number of defects } & 6 & 12&0 \\\text { Number of deliveries } & 20 & 30&18\end{array}
Which supplier is least costly?

A)X3
B)Y2
C)Z1
D)They are equally costly.
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67
Life-cycle cost management consists of

A)actions taken to enable a product to be designed, developed, produced, marketed, distributed, operated, maintained, serviced, and disposed of in order to maximize profits.
B)actions to extend the life of a product through design, development, production, and maintenance.
C)actions that focus on minimizing the cost of developing, designing, producing, distributing, operating, servicing, and disposal of a product.
D)actions taken to design, develop, test, market, distribute, maintain, service, and dispose of a product to maximize revenues.
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68
The time a product exists-from conception to abandonment is called the:

A)Revenue producing life
B)Product life cycle
C)Consumable life
D)Introduction stage
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69
Blue Vibrance Company sells a product used in many manufacturing processes. The sales activity involves three activity areas:  Activity Area  Cost Driver and Rate  Order taking $100 per purchase order  Sales visits $50 per visit  Delivery vehicles $1 per delivery mile \begin{array}{ll}\text { Activity Area } & \text { Cost Driver and Rate } \\\text { Order taking } & \$ 100 \text { per purchase order } \\\text { Sales visits } & \$ 50 \text { per visit } \\\text { Delivery vehicles } & \$ 1 \text { per delivery mile }\end{array}
The following customer information is given: AXBYDZ Units sold 100,00080,00060,000 List price $50$50$50 Actual sal es price $45$48$50 Number of purchase orders 302010 Number of sales visits 653 Number of delivery miles 1008060\begin{array}{lrr}&\mathrm{AX} & \mathrm{BY} & \mathrm{DZ}\\\text { Units sold } & 100,000 & 80,000&60,000 \\\text { List price } & \$ 50 & \$ 50&\$50 \\\text { Actual sal es price } & \$ 45 & \$ 48 &\$50\\\text { Number of purchase orders } & 30 & 20 &10\\\text { Number of sales visits } & 6 & 5&3 \\\text { Number of delivery miles } & 100 & 80&60\end{array}
Which customer is most profitable?

A)AX
B)BY
C)DZ
D)They are equally profitable.
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70
Which of the following is NOT a stage of the consumable life-cycle viewpoint?

A)disposal
B)maintaining
C)logistics
D)purchasing
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71
Blue Vibrance Company sells a product used in many manufacturing processes. The sales activity involves three activity areas:  Activity Area  Cost Driver and Rate  Order taking $100 per purchase order  Sales visits $50 per visit  Delivery vehicles $1 per delivery mile \begin{array}{ll}\text { Activity Area } & \text { Cost Driver and Rate } \\\text { Order taking } & \$ 100 \text { per purchase order } \\\text { Sales visits } & \$ 50 \text { per visit } \\\text { Delivery vehicles } & \$ 1 \text { per delivery mile }\end{array}
 The following customer information is given: \text { The following customer information is given: }
AXBYDZ Units sold 100,00080,00060,000 List price $50$50$50 Actual sal es price $45$48$50 Number of purchase orders 302010 Number of sales visits 653 Number of delivery miles 1008060\begin{array}{lrr}&\mathrm{AX} & \mathrm{BY} & \mathrm{DZ}\\\text { Units sold } & 100,000 & 80,000&60,000 \\\text { List price } & \$ 50 & \$ 50&\$50 \\\text { Actual sal es price } & \$ 45 & \$ 48 &\$50\\\text { Number of purchase orders } & 30 & 20 &10\\\text { Number of sales visits } & 6 & 5&3 \\\text { Number of delivery miles } & 100 & 80&60\end{array}
What is the profitability of customer BY?

A)$4,000,000
B)$3,840,000
C)$3,837,670
D)$2,330,000
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72
The period of time when sales increase at an increasing rate is called the:

A)introduction stage
B)maturity stage
C)growth stage
D)decline stage
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73
Awesome Products Company manufactures a product sold to retailers. It is considering suppliers for its process. The supplier quality involves four activity areas:  Activity Area  Cost Driver and Rate  Order cost $120 per purchase order  Defective units $200 per unit internal failure costs  Delivery trips $5 per delivery mile  Carrying cost $1 per order \begin{array}{ll}\text { Activity Area } & \text { Cost Driver and Rate } \\\text { Order cost } & \$ 120 \text { per purchase order } \\\text { Defective units } & \$ 200 \text { per unit internal failure costs } \\\text { Delivery trips } & \$ 5 \text { per delivery mile } \\\text { Carrying cost } & \$ 1 \text { per order }\end{array}  The following supplier information is given: \text { The following supplier information is given: }
X3Y2Z1 Materials units needed 100,000100,000100,000 Actual purchase price $5$4.99$5.01 Number of purchase orders 203018 Number of defects 6120 Number of deliveries 203018\begin{array}{lrr}&X3&Y2&Z1\\\text { Materials units needed } & 100,000 & 100,000 & 100,000 \\\text { Actual purchase price } & \$ 5 & \$ 4.99&\$5.01 \\\text { Number of purchase orders } & 20 & 30&18 \\\text { Number of defects } & 6 & 12 &0\\\text { Number of deliveries } & 20 & 30&18\end{array}
Which supplier has the most defective units?

A)X3
B)Y2
C)Z1
D)They are equal.
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74
Which of the following is NOT a stage of the marketing viewpoint of the product life cycle?

A)decline
B)growth
C)maturity
D)production
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75
Blue Vibrance Company sells a product used in many manufacturing processes. The sales activity involves three activity areas:  Activity Area  Cost Driver and Rate  Order taking $100 per purchase order  Sales visits $50 per visit  Delivery vehicles $1 per delivery mile \begin{array}{ll}\text { Activity Area } & \text { Cost Driver and Rate } \\\text { Order taking } & \$ 100 \text { per purchase order } \\\text { Sales visits } & \$ 50 \text { per visit } \\\text { Delivery vehicles } & \$ 1 \text { per delivery mile }\end{array} The following customer information is given: AXBYDZ Units sold 100,00080,00060,000 List price $50$50$50 Actual sal es price $45$48$50 Number of purchase orders 302010 Number of sales visits 653 Number of delivery miles 1008060\begin{array}{lrr}&\mathrm{AX} & \mathrm{BY} & \mathrm{DZ}\\\text { Units sold } & 100,000 & 80,000&60,000 \\\text { List price } & \$ 50 & \$ 50&\$50 \\\text { Actual sal es price } & \$ 45 & \$ 48 &\$50\\\text { Number of purchase orders } & 30 & 20 &10\\\text { Number of sales visits } & 6 & 5&3 \\\text { Number of delivery miles } & 100 & 80&60\end{array} Which customer has the least activity costs?

A)AX
B)BY
C)DZ
D)They are the same.
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76
The stage during which the product loses market acceptance is called the:

A)decline stage
B)growth stage
C)maturity stage
D)introduction stage
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77
Which of the following viewpoints of a product life cycle describes the life cycle stages by changes in the activities performed and emphasizes life-cycle costs?

A)The revenue viewpoint
B)The production viewpoint
C)The supplier viewpoint
D)The maturity viewpoint
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78
Which of the following stages in the product life cycle focuses on obtaining a foothold in the market from a marketing viewpoint?

A)The maturity stage
B)The value stage
C)The introduction stage
D)The consumable stage
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79
Which stage in the marketing viewpoint is characterized by preproduction and startup activities?

A)decline
B)introduction
C)growth
D)maturity
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80
In activity-based costing, supplier costs

A)must be narrower, including only the purchase price.
B)are allocated to products arbitrarily.
C)include costs of quality, reliability and timeliness and are assigned to products on a causal basis.
D)all of these statements are true.
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