Deck 6: Cruising

Question 1

Carnival Cruise Lines are the most financially successful netting about _________ percent of sales.
• 10
• 15
• 20
• 25

Answer 1

• 20

Question 2

The company credited with inventing cruising is:
• Peninsula and Oriental Steam Navigation Company
• British Cruise Line, Incorporated
• Princess Cruise Line
• Titanic Incorporated

Answer 2

• Peninsula and Oriental Steam Navigation Company

Question 3

Air-cruise packages made cruising an option for many passengers because the packages:
• Created savings for passengers and made it easier to reach the coast
• Did not do well do to the high prices of airline tickets
• Were a marketing tool used by travel agents in the 1950's
• Could only be found for Mediterranean cruises

Answer 3

• Created savings for passengers and made it easier to reach the coast

Question 4

Barge cruises:
• Are the most popular and specialize in one area such as the Caribbean
• Have the feel of a small hotel
• Cruise inland waterways and canals and offer close knit and personal atmospheres
• Offer passengers a chance to see river locations and a country's heartland

Question 5

Regional cruises are considered:
• The most popular, often specializing in one area such as the Caribbean
• As providing the feel of a small hotel
• To have a friendly and international atmosphere
• To be what cruising is all about, traveling under white sails and being one with nature

Question 6

On April 10, 1912 the Titanic set sail on her maiden voyage with 2,225 passengers onboard. On April 15, the Titanic collided with an iceberg with only _________ passengers surviving.
• 600
• 675
• 705
• 775

Question 7

The middle market segment of the cruise industry has an average cost per person of :
• $100 to $300 per day
• $300 to $400 per day
• $250 to $500 per day
• More than $500 per day

Question 8

The first American cruise ship to set sail from New York City in 1867, was named:
• Titanic
• Queen Mary
• Quaker City
• Olympic

Question 9

River cruises are found throughout the world and European river cruises are known for their:
• Close knit environment
• Friendly and international atmosphere
• Providing an opportunity to experience the local culture and cuisine
• Providing a chance to explore hard to reach areas

Question 10

Coastal cruises provide passengers with an opportunity to:
• Explore hard to reach areas
• Experience a unique American tradition
• Establish a close knit environment with their fellow travelers
• Visit local ports and experience the local culture and cuisine

Question 11

The luxury segment of the cruise industry caterers to travelers who earn:
• $30k - $60k per year
• $60k - $80k per year
• Over $80k per year
• Are AARP members

Question 12

The second largest cruise line in the industry is Royal Caribbean which operates two brands, Royal Caribbean International and _______________________________________.
• Star Cruises
• Celebrity Cruises
• Princess Cruises
• Disney Cruises

Question 13

Currently, the largest cruise line in the industry is:
• Carnival
• Royal Caribbean
• Norwegian
• Quaker City

Question 14

A perpetual cruiser is one who spends __________________months aboard different cruise ships each year.
• Three to five
• Two to three
• Six to eight
• Year round

Question 15

The average cruise passenger is:
• A blue collar worker
• About 46 years old and married
• Single and traveling solo
• Traveling with more than 2 children

Question 16

Steamboat cruises:
• Provide a unique American experience, providing a chance to see America's heartland
• Designed for passengers who want to explore exotic locations such as the Amazon
• Provide a friendly and international atmosphere
• Only cruise during the warm months of April-October

Question 17

For most cruise lines, the largest source of income comes from:
• Fares
• Casino
• Food service
• Beverage service

Question 18

The White Star Line built ships that were quiet, stable and luxurious. The Titanic was one of these ships, which were the other two built by White Star in the early 1900's?
• Quaker City and Orient
• Olympic and Britannic
• Queen Mary and Queen Elizabeth
• Cunard and Carnivale

Question 19

The mass market segment of the cruise industry generally consists of :
• People with income in the $30k - $60k range
• People with income in the $60k - $80k range
• People with incomes greater than $80k
• Discount travelers

Question 20

Until the 1830's, which of the following wan not a principal reason for traveling by water?
• Immigration
• Trade
• Pleasure
• War

Question 21

In cruising, the term crossing implies:
• The point where two ships meet and cross paths during a cruise
• A cruise that visits multiple destinations
• A cruise that visits the same port of call twice
• A cruise that sails across an ocean one way or round trip

Question 22

The position responsible for regulating and accounting for all cleaning supplies, equipment used, cabin services and more is the:
• Hotel Manager
• Purser
• Cruise Director
• Chief Steward

Question 23

One of the most well-known adventure cruisers is:
• Abercrombie and Fitch
• Abercrombie and Kent
• South Pacific Line
• Oceanic

Question 24

The cruise industry has experienced a steady __________ over the past 10 years.

Question 25

The position responsible for creating, coordinating and implementing all daily activities is the:
• Hotel Manager
• Purser
• Cruise Director
• Chief Steward

Question 26

Luxury ships delineate themselves from mass market ships by having a crew to passenger ratio of:
• 1 crew member to every 10 guests
• 1 crew member to every 5 guests
• 1 crew member to every 1.5 guests
• 1 crew member to every 3 .5 guests

Question 27

For sunlight and temperature purposes, Alaskan cruises are only offered:
• In the spring
• In the fall
• In the summer
• In the winter

Question 28

The highest ranking position on a cruise ship is the:
• Pursuer
• Captain
• Cruise Director
• Ship's Medic

Question 29

One of the most popular cruise destinations in the world is:
• The Baltic
• The Caribbean
• The Great Barrier Reef
• Alaska

Question 30

The largest source of income for a cruise ship other than the fare itself is __________ .

Question 31

The Peninsula and Oriental Steam Navigation Company is recognized as the __________ of cruising.

Question 32

__________ are the most popular and include sailing the Caribbean and Mediterranean.

Question 33

All of the following are things cruisers can do to help make cruise vacations more sustainable except:
• Conserve
• Support local cultures
• Explore alternatives
• Overindulge at the buffet and leave food behind

Question 34

A world cruise:
• Is inexpensive, sometimes costing less than $100 per day
• Is geared towards families with small children
• The ultimate chance to see the world in style
• Only offered once per year

Question 35

Most of the cruise market is for trips of __________ days or less.

Question 36

__________ cruises take passengers to exotic and exciting places where they become active in every aspect of the trip, exploring and studying nature.

Question 37

Middle market cruise ships are stylish and comfortable and each vessel often has its own __________ .

Question 38

Aloha is literally translated into all of the following meanings except:
• Go Away
• Hello
• I love you
• Good-bye

Question 39

The position on a cruise ship responsible for administration, cruise staff, entertainment, food and beverage and housekeeping is the:
• Hotel Manager
• Purser
• Cruise Director
• Captain

Question 40

The position on a cruise ship responsible for supervising all departments on board except for the deck and engine is the:
• Hotel Manager
• Captain
• Chief Steward
• Purser

Question 41

The highest ranking position on a cruise ship, receiving the most perks is the __________ .

Question 42

Visit the Cruise Lines International Association (http://www.cruising.org). Describe five services provided by this association.

Question 43

A cruise passengers accommodation is called the __________ .

Question 44

List three reasons why most cruise ships sail under foreign flags.

Question 45

The word restaurant comes from a French word meaning:
• rest
• refuel
• restore
• respond

Question 46

List four shore excursions a passenger might enjoy.

Question 47

List the top three cruise line companies and briefly describe the types of customers they appeal too.

Question 48

List and briefly describe five types of cruises.

Question 49

List five trends in the cruise industry.

Question 50

Describe three things cruisers can do to help create a more sustainable experience.

Question 51

World cruises must be totally __________ .