Deck 1: Introduction to Intercultural Competence

Question 1

The term global village refers to

A) a world that is made smaller by the mass media's ability to bring international events into people's homes.
B) individuals who experience other cultures and return to their own communities to share their new-found cultural knowledge.
C) the idea that, since all people are humans, cultural differences are incidental compared to the similarities all humans share.
D) the intermingling of culturally different people within a single community. Factual

Answer 1

A

Question 2

Throughout the world, there is an increasing pattern of cross-border movements that is creating the most extensive wave of cultural mixing in recorded history

Answer 2

True

Question 3

The context refers to widely shared expectations about particular kinds of communication interactions.

A) social
B) physical
C) interpersonal
D) personal Factual

Answer 3

A

Question 4

Which term stands for or represents a unit of meaning?

A) sender
B) transaction
C) symbols
D) receiver Factual

Question 5

Which statement is NOT true?

A) One outcome of communication is that the participants understand what the others are
B) Understanding is a necessary ingredient to say that communication has occurred.
C) Agreement is not a requirement of communication.
D) Completely accurate interpretations of the communication transaction are necessary for communication to occurl

Question 6

Which of the following can be a symbol?

A) words
B) actions
C) objects
D) all of the above Conceptual

Question 7

Which view of communication recognizes that all participants are simultaneously interpreting multiple messages at all moments?

A) communication as transaction
B) communication as action
C) communication as interaction
D) communication as contextual Conceptual

Question 8

The need to develop intercultural skills in today's world is clearly apparent due to

A) economic trends.
B) technological changes.
C) demographic imperatives.
D) all of the above

Question 9

Interpersonal communication typically involves

A) messages sent to large, undifferentiated audiences.
B) a small number of sensory channels through which information is conveyed.
C) clearly identified participants.
D) all of the above.

Question 10

Which of the following statements on the view of communication as transactional is FALSE?

A) Communication is not meant merely to influence and persuade.
B) Communication is intended to improve one's knowledge, to seek understanding, to develop agreements and to negotiate shared meanings.
C) Communication is intended to influence and control the receiver for the purpose of reaching agreement.
D) There are no such entities as pure senders and pure receivers.

Question 11

Compared to less-competent interactions, which of the following is likely to occur in very competent intercultural relationships?

A) Doubt will increase and certainty about meanings will decrease.
B) People will feel less comfortable about the meanings of words and their referents.
C) Individuals' sense of "rights" and "wrongs" will increasingly be threatened by the actions of those with an alternative cultural framework.
D) All of the Above Applied

Question 12

Changing cultural demographics in the United States have been due largely to changes in the patterns of

A) cultural identity.
B) birth and death rates.
C) immigration.
D) intermarriage rates

Question 13

Failure to create a harmonious intercultural society in the U.S. will likely result in

A) increased flexibility in one's sense of right and wrong.
B) culturally diverse communities with ample economic resources.
C) conflicts and hatred.
D) lost opportunities to tear down cultural barriers. Applied

Question 14

The context includes the actual location of the interactants.

A) social
B) physical
C) interpersonal
D) personal Factual

Question 15

Changing cultural demographics in the United States have been due largely to

A) a decrease in the European American population.
B) the government's efforts to increase immigration from Central American countries.
C) reorganization of neighborhood boundary lines.
D) an increase in the Latino and Asian American populations. Factual

Question 16

As the United States becomes more culturally diverse,

A) one's professional success and personal satisfaction will increase dramatically.
B) intercultural competence will become a necessity.
C) it can be assumed that people will embody similar cultural views.
D) all of the above.

Question 17

Communication is defined as

A) symbolic.
B) a process.
C) involving the creation of shared meanings.
D) all of the above

Question 18

Which view of communication focuses on feedback from receivers to senders?

A) communication as transaction
B) communication as action
C) communication as interaction
D) communication as contextual Conceptual

Question 19

Communication is symbolic because it requires that people

A) reach agreement.
B) belong to culturally diverse communities.
C) create shared meanings.
D) are actional.

Question 20

Which view of communication perceives communication as a linear, one-way process of message sending?

A) communication as transaction
B) communication as action
C) communication as interaction
D) communication as contextual Factual

Question 21

Your friend Maria is frustrated with you after she spent $10 to see a bad movie that you recommended. You still maintain that it was a good movie. Remembering that communication is symbolic, how would you explain to Maria the different understandings of what good meant?

Question 22

Symbols never vary in their degree of arbitrariness.

Question 23

The transactional view of communication emphasizes the construction or shared creation of messages and meanings

Question 24

Communication has occurred even if there is no degree of understanding between the participants

Question 25

The typical foreign-born resident in the U.S. is a recent immigrant with a tenth-grade educationl

Question 26

Edward T. Hall analogized that cultures are like icebergs because they have both visible and hidden parts. Using a cultural group you belong to, discuss an aspect of each part and explain how the hidden culture could complicate communication with someone who is not familiar with you culture.

Question 27

Cultures are like icebergs because the most significant portion of each is hidden from view.

Question 28

If there was actually a community called "Global Village" inhabited by 100 people, more than half of the population would be Asians

Question 29

Can changing the context of communication change how messages are interpreted? Why or why not? Give an example to justify your answer

Question 30

Marshall McLuhan coined the term global village to describe the consequences of the mass media's ability to bring events from the far reaches of the globe into people's homes, thus shrinking the world. How do contemporary technologies permit people to learn about, and interact with, people from foreign countries and cultures?
Factua

Question 31

In communication, understanding typically equals agreement.

Question 32

In today's world, it is safe to assume that one's neighbors and co-workers will have similar

Question 33

There are a few simple ideas that, if learned from Lustig and Koester's text, will guarantee that you will communicate competently with people from other cultures.