Deck 3: Intercultural Communication Competence

Question 1

The kinds of knowledge that are important to develop interpersonal and intercultural competence include

A) both academic and experiential information.
B) both scientific and artistic information.
C) both culture-general and culture-specific information.
D) both culture-general and culture-related information.

Answer 1

C

Question 2

The tapestry and garden salad metaphors offer useful ways to understand U.S. cultural diversity because they

A) do not subordinate one cultural group to another.
B) are more aesthetically pleasing than the traditional melting pot metaphor.
C) are both metaphors that reflect the flexibility and constant cultural change present in the United States.
D) illustrate a dominant U.S. culture that serves to unify individual ethnic groups. Factual

Answer 2

A

Question 3

The term North Americans may not be the best one to use when speaking about people in the United States because it

A) should only be used as a geographical term.
B) is not what people who live in the United States use to refer to themselves.
C) implies more than one nationality.
D) is cumbersome and awkward.

Answer 3

C

Question 4

The term dominant culture can be perceived negatively by people in the United States because it might suggest that

A) there is one "American" culture.
B) only one culture influences society.
C) "subordinate" cultures exist and accept the power of one culture.
D) white U.S. Americans are superior to other cultures. Factual

Question 5

What do the terms "black people" and "white people" refer to?

A) racial groups
B) cultural groups
C) ethnic groups
D) societal groups Factual

Question 6

The term "Hispanic" refers to

A) people who live in any Spanish-speaking country.
B) native speakers of the Spanish language with Spanish surnames.
C) members of the Hispanic race.
D) the people of Central and South America. Factual

Question 7

"His behavior offends me" is a statement of

A) description.
B) interpretation.
C) evaluation.
D) explanation. Applied

Question 8

The Behavioral Assessment Scale for Intercultural Competence BASIC) is based on the premise that others will determine a person's level of intercultural competence by focusing on

A) internal attitudes.
B) projections of what an individual might do.
C) intentions.
D) behaviors. Factual

Question 9

Which is an example of culture-specific information?

A) Information about the forces that maintain the culture's uniqueness.
B) Facts about the predominant cultural patterns.
C) Information about the specific customs that govern interpersonal communication in a culture.
D) all of the above Factual

Question 10

What do studies that base their findings on such personality attributes as authoritarianism, empathy, self-esteem, and world-mindedness overlook?

A) the psychological characteristics of each individual
B) the genetic background of each individual
C) the relational and situational contexts
D) the biological background of each individual Conceptual

Question 11

Which of the following has/have an effect on the intercultural communication events in which you participate?

A) feelings
B) intentions
C) skills
D) all of the above Applied

Question 12

Which metaphor of U.S. cultural diversity suggests it is NOT acceptable for cultural groups to maintain their unique identities?

A) melting pot
B) garden salad
C) tapestry
D) all of the above Conceptual

Question 13

Which term reflects a political and social consciousness of the Mexican-American?

A) Latino/Latina
B) Mexicano/Mexicana
C) Chicano/Chicana
D) Hispanic Factual

Question 14

One problem with the melting pot metaphor is that it

A) holds true for only European immigrants during the early 1900s.
B) does not consider the historical experiences of women.
C) is not an accurate depiction of what has actually occurred in the U.S.
D) is difficult for people to understand if they don't know what a melting pot actually is.

Question 15

Which of the following need to be taken into consideration to develop interpersonal and intercultural competence?

A) behaviors that are deemed proper and suitable by the culture of people
B) the constraints of the specific situation
C) the nature of the relationship between the interactants
D) all of the above Conceptual

Question 16

Which of the following is an example of a competent relational role behavior?

A) evaluating the suggestions of others
B) mediating conflicts
C) initiating new ideas
D) requesting more information Applied

Question 17

The ability to show positive regard for another person is the BASIC skill

A) display of respect.
B) empathy.
C) interaction management.
D) interaction posture

Question 18

Intercultural competence can improve

A) business ventures.
B) learning experiences.
C) foreign student exchanges.
D) all of the above

Question 19

Which three ingredients are necessary for intercultural competence?

A) sufficient academic achievement, suitable motivations, and bravery
B) sufficient knowledge, suitable motivations, and skilled actions
C) sufficient financial means, suitable intentions, and skilled labor
D) none of the above Factual

Question 20

Which one of the BASIC skills is reflected in the statement "I find New York a difficult place to visit"?

A) display of respect
B) interaction posture
C) orientation to knowledge
D) tolerance for ambiguity Applied

Question 21

How can knowledge of one's own cultural system help you to understand another culture?
Support your answer with an example.

Question 22

When you try to understand the world as others do, you are being empathetic.

Question 23

The garden salad metaphor of cultural diversity implies that U.S. American cultures are rather static and unchangeable

Question 24

There is a prescribed set of characteristics that one can learn to guarantee competence in a broad range of intercultural contexts

Question 25

Why is the display of respect important to competent intercultural communication?

Question 26

Both culture-general and culture-specific knowledge are necessary to be interculturally competentl

Question 27

The term majority culture refers to the amount of economic and political power held by the largest cultural group

Question 28

What is the D-I-E tool? Explain how it examines differences in perception in an intercultural communication context.

Question 29

To determine communication competence, one ought to focus on the association between interactantsl

Question 30

People from Brazil and Guatemala may also be considered Americans.

Question 31

What are relational role behaviors? List two and provide an example of each one

Question 32

The tapestry metaphor of cultural diversity implies that U.S. American cultures are rather static and unchangeablel

Question 33

The text examines different metaphors of U.S. Cultural Diversity. Which do you think is the most applicable? Why?

Question 34

Members of the Cherokee and Inuit cultures prefer to be called Native Americans instead of names that specifically reference their group.

Question 35

The term dominant culture refers to the amount of economic and political power held by the largest cultural group