Deck 12: Information Sharing

Question 1

_________ are when suppliers bid for a buyer's business (rather than buyers bidding for a seller's business).

A) Auctions
B) Collaborative relationships
C) Purchasing strategies
D) Reverse auctions

Answer 1

Reverse auctions

Question 2

Davis and Spekman pointed out that "before integration of the supply chain is possible, the firm must __________ the same behaviors."

A) mirror
B) outgrow
C) modify
D) change

Answer 2

mirror

Question 3

Managers can use the insight provided by __________ systems to improve customer service levels, enhance customer loyalty and retention, increase revenues from current customers, and acquire new customers.

A) DRP
B) EOQ
C) CRM
D) MRP

Answer 3

CRM

Question 4

_________are defined as neutral Internet/Web-enabled entities through which companies may conduct buying and selling transactions for goods or services.

A) ERP systems
B) E-marketplaces
C) Oracle applications
D) Supplier consoles

Question 5

Connecting __________ at various levels of the supply chain has eliminated many steps that formerly required paperwork and human intervention.

A) suppliers
B) employees
C) computers
D) processes

Question 6

Although quality and delivery can be incorporated into the process, the reverse auction's real impact is on _________.

A) price
B) lead times
C) production
D) profits

Question 7

__________ systems, help to determine when orders should be placed for various components to avoid stock outs and excess inventory.

A) Business
B) DRP
C) MRP
D) Information

Question 8

Advances in__________ have facilitated the globalization of business and are enabling many of the changes taking place in SCM.

A) competition
B) transport equipment
C) information technology
D) manufacturing

Question 9

The ability to connect __________ and their __________ through hardware, software, and communication networks has revolutionized the way that businesses are managed.

A) people, ideas
B) suppliers, sub vendors
C) products, markets
D) managers, teams

Question 10

To understand where we are on this connectivity journey, it is important to understand how __________ has evolved.

A) business
B) technology
C) manufacturing
D) the organization

Question 11

The _________ is leveling the playing field, giving other companies access to technologies that will accommodate computer linkages.

A) Internet
B) electronic commerce
C) competition
D) Asian continent

Question 12

To successfully complete the order fulfillment process for high level of traffic, companies need to have efficient, well-designed _________.

A) supply chains
B) information systems
C) transport equipment
D) manufacturing processes

Question 13

Some have even stated that, given the current competitive climate, "little doubt remains about the importance of information and information technology to the ultimate success, and perhaps even the survival, of any __________ initiative.

A) marketing
B) restructuring
C) supply chain management
D) business

Question 14

Enterprise resource planning (ERP) systems are viewed with both great _________ and serious _________.

A) optimism, skepticism
B) admiration, envy
C) criticism, adulation
D) skepticism, envy

Question 15

The main difference between ERP and ERP II systems is _________, which appears to be a good idea.

A) sales
B) cost
C) complexity
D) collaboration

Question 16

In order to reduce the bullwhip effect, companies should share actual _________ with their suppliers along with their orders.

A) price targets
B) production plans
C) sales data
D) competencies

Question 17

_________ has been defined as "the automation of commercial transactions using computers and networked communication technologies."

A) Value engineering
B) ERP
C) Electronic commerce
D) Globalization

Question 18

By effectively harnessing and managing the _________ now available, organizations can design and operate their supply chains much more effectively and efficiently than ever before.

A) employees
B) logistical capabilities
C) profits
D) information

Question 19

__________ systems, which extended MRP thinking to the distribution network, help to determine the correct amount of products to produce as well as the correct locations to which to ship finished goods.

A) DRP
B) EOQ
C) ERP
D) ROP

Question 20

Neither cross-functional integration nor inter-organizational SC collaboration could proceed very far without _________.

A) shared information
B) MRP
C) capable suppliers
D) top management

Question 21

Only when suppliers are really capable of making high-quality product and delivering it on time should they be awarded the contract.

Question 22

Internet typically tends to give limited access.

Question 23

A valid concern voiced by managers is that expensive IT systems like ERP are hard to implement and are not the silver bullet to the company's information dilemma.

Question 24

The connectivity ideal in SCM is to link the point of delivery of the final product to the end consumer all the way back to the initial point of production of any given component.

Question 25

One advantage that RFID tags have is that unlike bar codes, they do not need to be on the outside of the package or placed in a certain position for the scanner to be able to read the information.

Question 26

Greater retail productivity and better customer service are a driving force behind RFID adoption.

Question 27

According to Gartner vice president, Bruce Bond, traditional, inwardly connective enterprise resource planning (ERP) is dead, destroyed by the demand for greater collaboration among SC partners.

Question 28

U.S. online retail sales in 2005 were estimated at about $172 billion, representing about 6 percent of all retail sales.

Question 29

Better information sharing during the decline stage of the PLC can help better manage reverse logistics and recycling issues.

Question 30

SC partners need not know what current capacity levels are, if there are any potential capacity disruptions planned, and when new capacity is going to come on-line.

Question 31

Integration and cooperation must exist internally before you can do the same outside.

Question 32

Many of the new developments in SCM have been strategic in nature in an effort to respond to the rapidly changing competitive environment

Question 33

ERP has become known for the ease and simplicity companies encounter during implementation.

Question 34

In terms of SCM, e-marketplaces can add value by helping companies identify new sources of supply or new customers.

Question 35

Information technology must be viewed as the goal or a "silver bullet" to solve all SC dilemmas or challenges.

Question 36

Once the buyers and suppliers are brought together, the role of the e-marketplaces becomes more value-adding.

Question 37

The reality, for now at least, is that information systems never limit connectivity throughout the chain.

Question 38

One of the major concepts of SCM is the channel-wide management of inventory.

Question 39

Information technologies will play a minimal role in determining the success of an organization's SC collaboration efforts.

Question 40

Setting up a Web site and generating sales may be the most part of an e-commerce supply chain.

Question 41

Fill in the Blank(s)
One unique application of the Internet has been the creation of

Question 42

What are the four key reasons that signify the importance of good quality information for SCM?

Question 43

Why should information be shared?

Question 44

Fill in the Blank(s)
Real requires investments in a culture of willingness to share decision-making information.

Question 45

Fill in the Blank(s)
Most companies share a lot of information with suppliers and customers during the

Question 46

Data, information, knowledge, and wisdom are all key components in what has been referred to as "the information irony."

Question 47

Fill in the Blank(s)
Companies should be sharing with suppliers and customers to let them know the status of their performance.

Question 48

Fill in the Blank(s)
The enables real-time, global information sharing and interaction among supply chain members at all levels, from product development to the delivery to the end user.

Question 49

What are the two key components that companies that get their information technology strategies right recognize?

Question 50

Fill in the Blank(s)
systems allow companies to maintain all customer records in one centralized location that is accessible throughout the entire organization.

Question 51

What are some of the challenges to open information sharing?
Weak or Counterproductive Relationships
People
Power
Trust
Security and Risk
Too Much Information
Lack of Standards
Inaccurate Information

Question 52

Fill in the Blank(s)
mobilizes proactive and productive behavior that builds both core competencies and world-class relationships.

Question 53

Fill in the Blank(s)
Automating bad processes simply helps you make things more efficiently.

Question 54

Fill in the Blank(s)
Changes in provide new areas in which firms can differentiate themselves from competitors and cultivate genuine competitive advantages.

Question 55

Fill in the Blank(s)
real value is that it connects all information flows within the firm.

Question 56

Fill in the Blank(s)
typically allow limited access to certain applications and data to external companies such as suppliers and customers.

Question 57

Name four of the challenges to ERP implementation.

Question 58

Fill in the Blank(s)
From the smallest computers are being interconnected or networked with each other across the globe.

Question 59

What are the four business processes that can be used to understand ERP systems?

Question 60

Fill in the Blank(s)
Great can collect, analyze, and disseminate accurate, real-time information regarding demand forecasts, inventory levels, delivery lead times, and quality levels.

Question 61

Fill in the Blank(s)
sophistication can enable these higher-level capabilities, but that a culture of willingness is required to achieve them.

Question 62

Fill in the Blank(s)
We can expect an increased need for in and between organizations along the supply chain.