Deck 12: Interpersonal Power and Influence

Question 1

Kalvin told his son not to play with matches, and in response his son intentionally lit one. This is an example of power.

A) negative
B) legitimate
C) reward
D) information

Answer 1

A

Question 2

Jon admires and respects Bodhi and would do anything to be like Bodhi. What type of power does Bodhi have over Jon?

A) legitimate
B) referent
C) persuasive
D) coercive

Answer 2

B

Question 3

refers to a person's attempt to resist a request by trying to manipulate the image of the other person making the request.

A) Identity management
B) Negotiation
C) Justification
D) Impression management

Answer 3

A

Question 4

Marie imagined scenarios in which she was especially powerful and confident before her job interview. The interviewer was impressed by her persuasiveness and confidence. Marie performed .

A) manipulation
B) prosocial communication
C) expert power
D) power priming

Question 5

If you utilize the compliance-gaining strategy of , you are trying to convince others that many people have done what you're requesting, therefore it is a good idea to follow.

A) authority
B) social validation
C) liking
D) reciprocation

Question 6

Joshua's roommate Vanessa is taking the same geology class that Joshua took the previous semester. Vanessa knows Joshua did well in the class, and she asks him if she can copy one of his essays. Joshua says, "No. I would lose my scholarship if I were caught cheating." What type of resistance to influence did he use?

A) justification
B) positive identity management
C) negative identity management
D) negotiation

Question 7

Jill has denied Joe's leave-of-absence request as punishment for being uncooperative in meetings. Jill has exhibited power.

A) referent
B) expert
C) persuasive
D) coercive

Question 8

Which of the following statements concerning power is correct?

A) U.S. citizens have different degrees of power under the law.
B) Power is asymmetrical.
C) Power cannot be shared.
D) Power is viewed and used the same across cultures.

Question 9

Of the following, to whom would we most likely grant legitimate power?

A) a classmate
B) a sales clerk
C) a teacher
D) a friend

Question 10

The ability of one person to influence what another person thinks or does is called .

A) power
B) empathy
C) coercion
D) intimidation

Question 11

In responding to power plays, you have three choices in reacting: ignore it, neutralize it, or .

A) cooperate
B) hide from it
C) report it
D) retaliate

Question 12

is a privilege those more powerful can use on those less powerful, such as a doctor putting his arm around his patient.

A) Breaking the rules
B) Having the final word
C) Touch
D) Back-channeling

Question 13

Francine is less dependent on their relationship than Derek is, and she would find it easy to break up. According to _ , Francine holds the power.

A) the power of privilege
B) the symmetry of power
C) the principle of less interest
D) negative identity management

Question 14

Ralph's coworkers believe he is honest, trustworthy, and sincere. This dimension of credibility is known as _ .

A) coherence
B) charisma
C) competence
D) character

Question 15

Patterns of behavior that are used to take unfair advantage of another person are called .

A) disqualifiers
B) power plays
C) privileges
D) power priming

Question 16

During his speech, Tomas stuttered and frequently added er, um, and ah in the middle of his sentences. These examples of powerless language are known as .

A) hesitations
B) slang
C) disqualifiers
D) intensifiers

Question 17

Displaying a calendar in your work station depicting nude male firefighters is an example of .

A) workplace bullying
B) quid pro quo harassment
C) inappropriate sexual advances
D) hostile environment harassment

Question 18

Which of the following suggestions is a way to nonverbally communicate power?

A) Utilize adaptors.
B) Maintain eye contact.
C) Walk quickly.
D) Use vocalized pauses.

Question 19

Sites such as Klout, Twenty Feet, Crowdbooster, Tweetstats, and My Web Career are used to assess .

A) expert power
B) the principle of less interest
C) social media power
D) cyberbullying

Question 20

According to the text, in many Asian, African, and Arab cultures, there is a great between men and women.

A) equality
B) shared skill set
C) power distance
D) power symmetry

Question 21

If others believe you have the right, by virtue of your position, to influence or control their behavior, you are said to have power.

Question 22

is the ability of one person to influence what another person thinks or does.

Question 23

The most common compliance-gaining strategy by both women and men is the direct request.

Question 24

There are two general categories of sexual harassment: quid pro quo and the creation of a hostile environment.

Question 25

Threatening messages via social media or text messages are a form of cyberbullying.

Question 26

Which of the following is the best example of prosocial communication?

A) Aidan discusses the movie they just saw with his date.
B) Junie compliments her roommate on her new haircut.
C) Darrin completes the report his supervisor asked for ahead of schedule.
D) Mandi agrees to help her mother with the laundry this week.

Question 27

When you empower someone, you lose power yourself.

Question 28

Power is always symmetrical in a relationship.

Question 29

consists of competence, character, and charisma.

Question 30

Types of prosocial communication are consistent from culture to culture.

Question 31

Candice and Phil are arguing about his purchase of costly season tickets for his favorite team. While Phil is trying to explain why he made the purchase, Candace interrupts him by saying, "This would give us a down payment on a new car!" She is using which type of power play?

A) nobody upstairs
B) you owe me
C) thought stopper
D) metaphor

Question 32

It's highly likely that exhibiting prosocial behavior will .

A) have little effect on us
B) increase our legitimate power
C) decrease our referent power
D) have a positive effect on us

Question 33

People usually use only one base of power to influence others.

Question 34

If we imagine a time when we have power, we increase our power through the idea of
.

Question 35

Some people are born powerful.

Question 36

use verbal, nonverbal, and listening skills to exert influence over others. Examples include reciprocation, commitment, and scarcity.

Question 37

People in a crowd who are demonstrating the bystander effect are likely to .

A) rush to help someone in need
B) display negative power
C) exhibit pluralistic ignorance
D) demonstrate prosocial communication

Question 38

The statement "I said so because I'm your mother" is an example of referent power.

Question 39

We are more apt to engage in prosocial communication with .

A) individuals we share relationship bonds with
B) those we feel superior to
C) individuals dissimilar to us
D) those being ignored by others

Question 40

When responding to sexual harassment, it is recommended that you talk directly to the harasser.

Question 41

What are three verbal messages that communicate power? What are three that weaken power?

Question 42

Define the two types of sexual harassment. What are suggestions for people to follow if they fall victim to sexual harassment?

Question 43

A pattern of behavior that consists of abusive acts repeatedly committed by an individual or group against another is referred to as .

Question 44

Briefly describe prosocial communication and its benefits.

Question 45

How can you empower others?

Question 46

In the power play, the individual refuses to acknowledge the request, regardless of how many times it is made.

Question 47

Explain the differences between information power, persuasion power, reward power, and coercive power. Provide an example of each.

Question 48

Communication that benefits another individual, group, society, or the entire species in some way is referred to as .

Question 49

Through , you resist complying by making the other person feel good about him- or herself.

Question 50

In harassment, employment opportunities such as promotions) are dependent on the granting of sexual favors.