Deck 5: Nonverbal Messages

Question 1

The ecologist held his hands in a wide circle as he discussed the size of tree it takes to produce just ten cartons of paper. This is an example of an) .

A) adaptor
B) illustrator
C) regulator
D) emblem

Answer 1

B

Question 2

When Marquis was trying to close the sale with a new customer, he used direct eye contact, a confident stance, and open gestures. Marquis was using nonverbal messages to .

A) secure help
B) confirm self-image
C) hide faults
D) be believed

Answer 2

D

Question 3

When you lean forward to indicate that you want to ask a question, you are using nonverbal communication to the verbal message.

A) complement
B) contradict
C) repeat
D) control

Answer 3

D

Question 4

When Darla reaches for Regan's hand in the cafeteria, it is the first public affirmation of their feelings for each other. Darla is using nonverbal signals to .

A) structure conversation
B) influence and deceive
C) communicate the nature of the relationship
D) contradict verbal messages

Question 5

Jocelyn stood six inches away from Mary's face when she told her how angry she was. Jocelyn invaded Mary's space.

A) intimate
B) public
C) personal
D) social

Question 6

Covering up your own joy in the presence of a friend who didn't receive such good news is called .

A) intensifying
B) deintensifying
C) neutralizing
D) masking

Question 7

The broad study of spatial communication, theories about use of space, and territoriality is referred to as .

A) kinesics
B) haptics
C) proxemics
D) chronemics

Question 8

An) exists in situations in which individuals assume that what others are saying is a lie because lying is so prevalent and such an important survival skill in that environment.

A) deception bias
B) boundary
C) truth bias
D) interpersonal choice point

Question 9

Which behavior demonstrates the concept of the spiral of silence?

A) When a controversial issue arises, the minority position tends to become more vocalized.
B) When a controversial issue arises, you are more likely to voice your opinion.
C) You're more likely to voice your opinions when you disagree with the majority than when you agree.
D) You're more likely to voice your opinions when you agree with the majority than when you disagree.

Question 10

A clear benefit of studying nonverbal communication is .

A) the ability to convey and spot hidden meaning
B) improvement of your understanding of all kinds of people
C) comprehension of universal nonverbal behaviors
D) the ability to consistently detect lying

Question 11

Which theory about the use of space says that we establish a buffer zone around ourselves to rebuff unwanted touching or attack?

A) territoriality theory
B) expectancy violations theory
C) equilibrium theory
D) protection theory

Question 12

During her second interview for the ad agency job, Annabeth dressed professionally but with accessories that signaled her creativity. Annabeth is using nonverbal messages to .

A) be liked
B) secure help
C) confirm her self-image
D) hide faults

Question 13

The concept that if you mimic sad expressions, you will feel sad is an example of .

A) equilibrium theory
B) the facial feedback hypothesis
C) expectancy violations theory
D) the spiral of silence theory

Question 14

Which aspect of appearance can best communicate one's position within the hierarchy of the business world?

A) clothing
B) age
C) hair length
D) eye color

Question 15

Smiling while telling a humorous story your verbal message.

A) accents
B) complements
C) controls
D) contradicts

Question 16

When we avert our gaze in a crowded gym locker room to indicate respect for someone's privacy, we are practicing the behavior known as .

A) eye avoidance
B) personal space
C) civil inattention
D) territoriality

Question 17

What aspect of physical appearance is nonverbally significant in a variety of situations, as shown by one study involving corporate recruiters who were shown near-identical résumés?

A) hair color
B) face shape
C) height
D) weight

Question 18

Winking while you're lying is an example of what method of verbal and nonverbal message interaction?

A) repeating
B) complementing
C) substituting
D) contradicting

Question 19

What alone seems to communicate the degree of pleasantness, agreement, and sympathy a person feels?

A) facial movements
B) posture
C) pupil dilation
D) gestures

Question 20

Which of the following behaviors is an example of artifactual communication?

A) Aldonsa stands close to her parents at the funeral.
B) Lisa wears perfume when she goes out on a date.
C) Braden tries to make eye contact when he meets someone for the first time.
D) Izaak feels more comfortable meeting clients in his own office.

Question 21

Emblems have rather specific verbal translations.

Question 22

An enlarged pupil indicates attraction and interest.

Question 23

In using nonverbal messages to express meaning, nonverbal messages should your verbal messages.

A) contradict
B) supplement
C) be consistent with
D) foreshadow

Question 24

The holds that your facial expressions influence your physiological arousal.

Question 25

When decoding nonverbal messages, interpret your judgments and conclusions against a cultural context.

Question 26

Kinesics is the study of communication through the eyes.

Question 27

When we communicate electronically, we can add nonverbal content through the use of
.

Question 28

The word "multitasking" is evidence of .

A) a polychronic time orientation
B) a monochromic time orientation
C) social clock
D) formal time

Question 29

When decoding verbal messages, it is suggested that you .

A) see messages as coming from one channel
B) be tentative in drawing conclusions
C) disregard the cultural context
D) avoid judging behavior based on baselines

Question 30

The importance we place on the past, present, or future is called _.

A) cultural time
B) biological time
C) psychological time
D) physiological time

Question 31

Formal time divisions are more general and more ambiguous than informal time divisions.

Question 32

Scent can communicate attraction, taste, and identification.

Question 33

Society's rules are rules about the appropriate display of emotions in public.

Question 34

The best general advice regarding touching in nonverbal communication is to .

A) avoid it
B) overdo it
C) engage in it
D) restrict it to your own gender

Question 35

Affect displays cannot be consciously controlled.

Question 36

Tactile communication, or communication by touch, is also known as .

Question 37

The real or genuine smile is known as the smile.

Question 38

Nonverbal communication can substitute for verbal messages.

Question 39

Paralinguistics has more to do with how you say something than with what you say.

Question 40

Effective nonverbal communication can enhance attraction, popularity, and well-being.

Question 41

Identify four functions of silence.

Question 42

territories, or home territories, are those that you might call your own, such as your room or desk.

Question 43

Briefly describe the six ways that nonverbal messages interact with verbal messages. Include examples that help explain this interaction.

Question 44

theory holds that intimacy and interpersonal distance vary together: the greater the intimacy, the closer the distance.

Question 45

The highness or lowness of vocal tone is known as _, which is an aspect of paralanguage.

Question 46

is the study of the messages communicated by the eyes.

Question 47

Describe and provide an example of three types of adaptors.

Question 48

The term for creating and sending verbal and nonverbal messages is .

Question 49

How can you improve the way you encode and decode nonverbal messages? Identify at
least three strategies for encoding and three for decoding that will most benefit you as a communicator.

Question 50

Discuss the importance of oculesics in nonverbal messages. What functions can eye contact play in communication?