Deck 4: Verbal Messages

Question 1

The preferred use of gay is as an) , not an) .

A) verb; noun
B) noun; adjective
C) qualifier; separator
D) adjective; noun

Answer 1

D

Question 2

An) message allows us to politely express a desire or preference, and allows others to maintain autonomy.

A) indirect
B) impolite
C) direct
D) abstract

Answer 2

A

Question 3

Elmer constantly complains about the disrespectful and lazy attitudes of young people these days. What kind of language is Elmer engaging in?

A) racist
B) heterosexist
C) sexist
D) ageist

Answer 3

D

Question 4

"White," "Native American," and "Hispanic" are examples of .

A) cultural identifiers
B) racist language
C) negative labels
D) polarizing language

Question 5

The subjective description of a word is known as its .

A) connotation
B) denotation
C) definition
D) dictionary entry

Question 6

"Policeman" and "fireman" are words that demonstrate .

A) allness
B) ethnocentrism
C) polarization
D) sexist language

Question 7

Which of the following statements is correct regarding the meaning of messages?

A) Elaboration plays no role in determining meaning.
B) Meanings are in words.
C) Many messages mean the same thing to those within cultural groups.
D) Meanings change over time as we change.

Question 8

A lie told to achieve some good is called deception.

A) prosocial
B) self-enhancement
C) selfish
D) antisocial

Question 9

Which of the following describes a preferred netiquette strategy?

A) Market yourself whenever possible.
B) Use exclusive language.
C) Write in all caps.
D) Be brief.

Question 10

Rita is angry that Beatrice turned their group project in late, resulting in an automatically lowered grade. However, rather than holding her anger in or aggressively confronting Beatrice, Rita states her frustration while keeping Beatrice's feelings in mind. Rita is communicating
)

A) passive-aggressively
B) assertively
C) indiscriminately
D) passively

Question 11

What does it mean for a message to be onymous?

A) The speaker is clearly identified.
B) The message contains only nonverbal signals.
C) The speaker is unknown.
D) The channel is mediated.

Question 12

A communication pattern in which you ignore a person's presence and his/her communication is known as .

A) confirmation
B) rejection
C) disconfirmation
D) indiscrimination

Question 13

What does the text mean when it states "messages are packaged"?

A) Verbal and nonverbal messages occur in spite of each other.
B) Messages always come with mixed signals.
C) Verbal and nonverbal signals rarely coincide with what the speaker is saying.
D) Verbal and nonverbal messages occur simultaneously.

Question 14

Which of the following is the best example of a disconfirming behavior?

A) making nonverbal contact
B) jumping to interpretation or evaluation
C) asking questions
D) allowing the other person to fully express their ideas

Question 15

You don't receive meaning from verbal and nonverbal message elements. Rather, you meaning.

A) compare
B) create
C) measure
D) dictate

Question 16

The assumption that certain races are intellectually inferior to others is a clear example of racism.

A) subtle
B) institutionalized
C) conventional
D) individual

Question 17

Omar assumes his ancient history professor is pompous, as that is what he's always been told about professors. Omar is basing his opinion on .

A) extensional orientation
B) individuality
C) cultural identifiers
D) intensional orientation

Question 18

The denotative meaning of a message is relatively .

A) emotional
B) universal
C) personal
D) subjective

Question 19

When considering words for pets, the term Australian Red Border Collie would be on the ladder of abstraction.

A) at the top
B) near the middle
C) at the bottom
D) unlisted

Question 20

Each of us wants to be viewed positively. This is known as maintaining .

A) negative face
B) positive face
C) politeness
D) self-enhancement

Question 21

is the communication pattern in which you not only acknowledge the presence of the other person but also indicate your acceptance of this person, of this person's definition of self, and of your relationship as defined or viewed by this other person.

Question 22

Overattribution tends to activate and perpetuate stereotypes.

Question 23

Snarl and purr words are denotative in meaning.

Question 24

Verbal messages act independently of nonverbal messages.

Question 25

Polarizing statements tend to describe events and people in terms of _ .

A) extremes
B) allness
C) connotations
D) similarities

Question 26

is a verbal or mental subscript that identifies each person in a group as an individual even though all members of the group may be covered by the same label.

A) Allness
B) Index
C) Metacommunication
D) Inference

Question 27

It is always preferable to use concrete language over abstract language.

Question 28

Which of the following statements is the best example of indiscrimination?

A) "Bill Jonsen is just like the rest of them: lazy and uneducated."
B) "I don't want Barbara Jones on the city council."
C) "I don't like Bill Jonsen because of the way he treated my father."
D) "Barbara Jones and Bill Jonsen are lazy and uneducated."

Question 29

messages include all people present, acknowledge the relevance of others, and are normally considered polite.

Question 30

The of a word is its subjective or emotional meaning.

Question 31

Dana likes to argue about politics with her friends. When she comes across someone who disagrees with her viewpoint, Dana assumes that she's heard it all before, and that there's nothing more to be discussed or learned. This pattern of illogical thinking is termed .

A) extensional orientation
B) polarization
C) allness
D) fact-inference confusion

Question 32

Extensional orientation is the tendency to be guided by what we see happening rather than by the label for what is happening.

Question 33

You construct meaning out of the messages you receive combined with your own social and
cultural perspectives.

Question 34

All self-enhancement involves deception.

Question 35

Generally, women are politer in their speech and use more indirect statements when making requests than do men.

Question 36

The degree to which a word is general or specific is its level of .

Question 37

Messages or works that do not identify the author are categorized as .

Question 38

Inferential statements are based on observations and your own conclusions.

Question 39

Disconfirmation is the same as disagreeing with someone.

Question 40

Alan's old friends from his childhood neighborhood still call him "Little Al" when they run into each other, even though he is now middle-aged and over six feet tall. When they ask if he still "gets into trouble," they are demonstrating .

A) fact-inference confusion
B) polarization
C) static evaluation
D) indiscrimination

Question 41

Define heterosexist language. What strategies can be used to avoid it?

Question 42

refers to a tendency to view people, objects, and events in terms of how they're talked about or labeled rather than in terms of how they actually exist.

Question 43

is the tendency to look at the world and to describe it in terms of extremes.

Question 44

language includes derogatory terms used for lesbians and gay men.

Question 45

Explain the difference between extensional orientation and intensional orientation. Give an example, and discuss how intensional orientation can be avoided.

Question 46

When you retain an evaluation of a person, despite the inevitable changes in the person, you're engaging in evaluation.

Question 47

List and briefly define the four types of lies, and give an example of each.

Question 48

Discuss at least six netiquette/twittiquette guidelines.

Question 49

language is language that denigrates an ethnic or racial group.

Question 50

What is the difference between disconfirmation and confirmation?