Deck 14: Shaping Culture and Values

Question 1

In the consistency corporate culture, an emphasis on winning is the glue that holds an organization together.

Answer 1

False

Question 2

Culture helps employees develop a collective identity and know how to work together effectively.This is called:

A)external adaptation.
B)internal integration.
C)cultural identity.
D)cultural harmony.

Answer 2

B

Question 3

In the adaptability corporate culture, all decisions are made by the top management of an organization.

Answer 3

False

Question 4

External adaptation, a function of culture in organizations, means that culture helps organizational members develop a collective identity and know how to work together effectively.

Question 5

Which of the following is a value that leaders consider important for an organization?

A)The external envimmnent
B)Changes in the nature of work
C)Increasing diversity in the workforce
D)Globalization

Question 6

Competitiveness, aggressiveness, and personal initiative are values associated with the:

A)adaptability corporate culture.
B)achievement corporate culture.
C)involvement corporate culture.
D)consistency corporate culture.

Question 7

The visible level of corporate culture refers to:

A)artifacts such as dress, office layout, and organizational ceremonies.
B)expressed values, underlying assumptions, and beliefs.
C)deeper values and shared understandings held by organizational members.
D)creativity and risk-taking.

Question 8

At its most basic, culture is a pattern of shared assumptions and beliefs about how things are done in an organization.

Question 9

Leaders sometimes use slogans to express key corporate values but avoid using written public statements.

Question 10

A strong culture that does not encourage adaptation can be more damaging to an organization than a weak culture.

Question 11

A spiritual leader addresses followers' higher-order needs for membership and self-actualization.

Question 12

Axis Inc.'s mission statement is "Excellence through people." This is an example of a symbol.

Question 13

Most organizations that remain successful over the long term have leaders who do not include ethical values as part of the formal policies and informal cultures of their companies.

Question 14

In the context of mechanisms used by leaders to enact cultural values, a story is an object, act, or event that conveys meaning to others.

Question 15

An organization's culture may not always be in aligrnnent with the needs of the external envirornnent.This phenomenon is known as:

A)cultural diversity.
B)culture gap.
C)visible behavior.
D)clan culture.

Question 16

Which of the following statements is true of a high-performance culture?

A)It discourages individual employee ownership of bottom-line results.
B)It embodies shared responsive values that guide business practices.
C)It fails to uphold cultural values.
D)It heavily relies on the rule of reciprocity.

Question 17

Some values that seem to be important to many companies today, whatever the industry or type of culture, include open communication, teamwork, and quality.

Question 18

Employees learn what is valued most in a company by watching what attitudes and behaviors their leaders pay attention to and reward.

Question 19

An organization concerned with serving specific customers in the external envirornnent along with the need for flexibility and rapid change is suited to the achievement corporate culture.

Question 20

In the involvement corporate culture, leaders tend to value reliability and emphasize order and discipline.

Question 21

Iota Inc.has a freewheeling culture, whereas Axiom Inc.has a culture based on structure and discipline.The merger of these two companies will be difficult due to the presence of a:

A)corporate culture.
B)culture gap.
C)culture shock.
D)clan culture.

Question 22

Managers at MediaCloud Inc.lay great emphasis on winning.The culture at the company is highly result- oriented with a focus on sales growth, profitability, and market share.In the given scenario, MediaCloud is said to have the:

A)involvement cotporale culture.
B)consistency cotporale culture.
C)adaptability cotporale culture.
D)achievement cotporale culture.

Question 23

In the , leaders actively create change by encouraging and rewarding creativity, experimentation, and mk 1llking.

A)achievement cotpora!eculture
B)adaptability cotpora!eculture
C)consistency cotporaleculture
D)involvement corpomte culture

Question 24

Some values become so deeply embedded in a culture that organizational members:

A)can see, hear, and observe them by watching other members of the organization.
B)may not take them for granted.
C)may not be consciously aware of them.
D)can see patterns of behavior, symbols, and ceremonies.

Question 25

Zupiter Corp.follows a culture that requires strict adherence to rules and regulations with fixed time schedules for daily activities.The finn is highly efficient and lays emphasis on being economical.It conducts its business in a methodical manner.In the given scenario, Zupiter Corp.is said to have the:

A)consistency corporate culture.
B)involvement corporate culture.
C)adaptability corporate culture.
D)resistant corporate culture.

Question 26

Spiritual leadership behaviors enable employees to have that provides deeper life meaning through work.

A)a high level of agreeableness
B)a competitive spirit
C)a sense of calling
D)social responsibility

Question 27

Leaders at Baxter International Inc.removed a product from the market when several people died after undergoing dialysis using a Baxter filter.This is an example of:

A)a company emphasizing ethics.
B)a company providing spiritual leadership.
C)a company guilty of a moral lapse.
D)a company with a weak organizational culture.

Question 28

If widespread consensus exists among employees of an organization about the importance of specific values and ways of doing things, the culture is said to be:

A)autocratic.
B)prejudiced.
C)fragmented.
D)strong.

Question 29

Leaders can enact cultural values in an organization through:

A)relationship marketing.
B)specialized langnage.
C)diversification.
D)the rule of reciprocity.

Question 30

If the competitive envirornnent requires speed and flexibility, an organizational culture should embody values that support adaptability and collaboration across departments.This is an example of:

A)external adaptation.
B)vertical integration.
C)internal integration.
D)diversification.

Question 31

can encourage employee commitment to the core purpose of an organization, its specific goals, and the basic means used to accomplish goals.Itcandetenninehow1he organization meets goals and deals with outsiders.

A)Ccrnpetitiveness
B)Culture
C)Passiveness
D)SenJirnents

Question 32

Axim Inc.pins the photographs of employees on the notice board to recognize the work of their front-line employees.This is an example of a:

A)paradigm.
B)story.
C)symbol.
D)model.

Question 33

Companies with strong, healthy cultures:

A)often exhibit prejudice.
B)have rigorous hiring practices.
C)advocate bureaucracy.
D)discourage socialization of new employees.

Question 34

Spiritual leadership can decrease or eliminate emotions such as:

A)altmistic love.
B)a sense of coherence.
C)a sense of failure.
D)integrity.

Question 35

Values and practices such as integrity, humility, respect, and personal reflection are considered as:

A)slogans.
B)cultural strengths.
C)spiritual ideals.
D)symbols.

Question 36

Spiritual leaders establish a corporate culture based on:

A)self-rnotivaticn
B)self-appraisal
C)altruistic love.
D)competitiveness.

Question 37

Leaders of an organization can repeatedly use based on true events to illustrate the company's primary values to the employees.

A)slogans
B)symbols
C)catchwords
D)stories

Question 38

In the adaptability organizational culture, .

A)an internal focus and a dependability orientation for a stable environment is appreciated
B)an internal focus on the involvement and participation of employees to meet changing expectations from the external environment exists
C)employees who have competitiveness, aggressiveness, personal initiative, and the willingness to work long and hard to achieve resuhs are valued
D)employees have autonomy to make decisions and act freely to meet new needs, and responsiveness to customers is highly valued

Question 39

Leaders in the emphasize cooperation, consideration of both employees and customers, and avoiding status differences.

A)achievement cotpora!eculture
B)involvement cotpomleculture
C)consistency cotpotaleculture
D)adaptability cotpora!eculture

Question 40

is the process by which a person learns the values, norms, perspectives, and expected behaviors to participate in an organization.

A)Negotiation
B)Adaptation
C)Selection
D)Socialization

Question 41

Describe organizational values.Mention two specific dimensions along which organizational cultures can be assessed.

Question 42

The is a corporate culture characterized by strategic leaders encouraging values that support an organization's ability to interpret and translate signals from theenviromnentintonew behavior responses.

Question 43

Why are selection and socialization important in shaping culture?

Question 44

Briefly describe culture strength.

Question 45

refers to the degree of agreement among employees about the importance of specific values and ways of doing things.

Question 46

According to the model of spiritual leadership, spiritual leaders start by:

A)creating a vision through which participants experience a sense of calling.
B)establishing a corporate culture based on altruistic love to experience a sense of membership.
C)engaging hope and faith to achieve desired organizational outcomes.
D)improving organizational commitment and productivity.

Question 47

is the display of values, attitudes, and behaviors necessary to intrinsically motivate oneself and others toward a sense of calling and membership.

A)Transformational leadership
B)Transactional leadership
C)Spiritual leadership
D)Charismatic leadership

Question 48

Values and practices considered as include integrity, humility, respect, appreciation for the contributions of others, fair treatment, and personal reflection.

Question 49

Values-based leaders:

A)solely focus on impersonal values.
B)are very different from spiritual leaders.
C)generate a high level of trust from employees.
D)focus on profitability of organizations.

Question 50

Briefly describe the three levels of corporate culture.

Question 51

The is a corporate culture characterized by a clear vision of an organization's goals and leaders focus on the achievement of specific targets such as sales growth, profitability, or market share.

Question 52

start by creating a vision through which organization participants experience a sense of calling that gives meaning to their work.

Question 53

is the set of key values, assumptions, understandings, and norms that is shared by members of an organization and taught to new members as correct.

Question 54

are the enduring beliefs that have worth, merit, and importance for an organization.

Question 55

Changing how future leaders are trained could:

A)eliminate monopolistic competition.
B)increase training expenses of organizations.
C)make organizations more profit-oriented.
D)solve the ethics deficit in organizations.

Question 56

is the code of moral principles and values that governs the behavior of a person or group with respect to what is right and wrong.

Question 57

A defines and uses signals and symbols to influence corporate culture.

Question 58

A is a planned activity that makes up a special event and is generally conducted for the benefit of an audience.

Question 59

Briefly describe how responsive cultures are different from resistant cultures.