Deck 5: Leadership Mind and Heart

Question 1

To think independently means:

A)thinking of solutions based on pre-established routines or categories.
B)staying mentally alert and thinking critically.
C)paying attention to outdated information.
D)having the needs to win at all costs and in all situations.

Answer 1

B

Question 2

Which of the following statements is true of mental models?

A)A leader's assumptions naturally are not part of his or her mental model.
B)A leader is usually not aware of his mental models.
C)Personal values, attitudes, biases, and prejudices can all affect one's mental model.
D)A leader creates an effective mental model by viewing the elements of a system as separate components.

Answer 2

C

Question 3

An important element of systems thinking is to discern circles of causality.

Answer 3

True

Question 4

Which of the following will help leaders to develop open-mindedness?

A)They have to allow their subordinates do the thinking for them.
B)They have to maintain strong preconceptions and suspend beliefs and opinions.
C)They have to forget many of their conditioned ideas.
D)They have to stick to mental models that worked in the past.

Question 5

Assumptions are:

A)a part of a leader's mental model.
B)regarded by a leader as fixed truths.
C)a personality trait.
D)an expression of the organizational mission.

Question 6

Working effectively with others requires that individuals:

A)regard their assumptions as fixed truths rather than temporary ideas.
B)draw on subtle aspects of themselves and appeal to those aspects in others.
C)do not let their emotions and beliefs affect others.
D)use fear to motivate others effectively.

Question 7

Clarity of mind, clarity of objectives, and organizing to achieve objectives are the components of .

A)personal mastery
B)stereotyping
C)emotional intelligence
D)systems thinking

Question 8

Which of the following is a characteristic ofleaders who think independently?

A)They determine a course of action based on what others think.
B)They are willing to stand apart.
C)They tend to believe assumptions as "truth."
D)They interpret data according to pre-established rules.

Question 9

Which of the following statements is true of systems thinking?

A)It sees diverse perspectives as a threat.
B)It includes the ability to see the separate elements of a system.
C)It creates a gap between current reality and the vision of a better future.
D)It is a mental discipline for seeing patterns and interrelationships.

Question 10

Which of the following statements is true ofleading with head and heart?

A)It plays an important role in creating avoidance behavior in an organization.
B)It is not used in the decision making process in times of uncertainty and change.
C)It is used to give people a sense of meaning and purpose when major changes occur ahnost daily.
D)It sticks to a domestic mental model that sees everything from one's own limited personal perspective.

Question 11

With systems thinking, a leader looks at the dots in isolation rather than seeing the big picture and connecting the dots.

Question 12

Which of the following will help leaders keep morale and motivation high in the face of corporate bankruptcies and dissolutions?

A)Leading with head and heart
B)Leading with fear as a powerful motivator
C)Supervising by ignoring the emotional aspect ofleading
D)Creating avoidance behavior in employees

Question 13

The relationship between an employee and his or her direct supervisor is the primary factor determining the level of fear experienced at work.

Question 14

Which of the following is a characteristic of effective leaders?

A)They encourage beginners to blindly accept paradoxes.
B)They understand the limitations of past experience.
C)They see the questioning of their ideas as a threat.
D)They advise new employees to openly agree with long-held assumptions.

Question 15

The expert mind becomes a danger in organizations because it:

A)puts aside preconceptions and suspends beliefs and opinions.
B)forgets many of its conditioned ideas.
C)rejects new ideas based on past experience and knowledge.
D)often becomes open to the perspectives of other people.

Question 16

An effective leader:

A)does not apologize to his or her subordinates.
B)sticks to a mental model that sees everything from one's own personal perspective.
C)goes along with the traditional way of doing things.
D)does not follow his or her assumptions because they led to success in the past.

Question 17

Good leadership is about:

A)following the rules set by others.
B)interpreting data based on pre-established routines.
C)blindly accepting rules and labels created by others.
D)standing up for what one believes is the best for the organization.

Question 18

Andrew is the manager of a bank.Which of the following should he follow to be a good leader?

A)He should always let his subordinates do the thinking for him.
B)He should not be apologetic to his subordinates.
C)He should not shift or expand his mental models.
D)He should not use the past as a weapon to control others.

Question 19

Leaders need to develop a "beginner's mind" that refers to putting aside preconceptions and suspend beliefs and opnnons.

Question 20

Fear-based motivation makes an employee feel valued as a person.

Question 21

A key component ofleadership is:

A)accepting the standard way of doing things.
B)employing fear-based motivation.
C)regarding assumptions as fixed truths.
D)being emotionally connected to others.

Question 22

Lily heads the sales team of Petunia Inc., a cosmetics manufacturer.She has the ability to understand the emotions experienced by her team members.She encourages her subordinates to grow by pushing them beyond their comfort zone.She deals with her team members with compassion and kindness.Which of the following characteristics of leaders does Lily possess?

A)Empathy
B)Systems thinking
C)Conscientiousness
D)Adaptability

Question 23

Which of the following is a characteristic of leaders who inspire fear?

A)They remove the opportunity for blinding employees to reality.
B)They eradicate secrecy and cautiousness among employees.
C)They eliminate avoidance behavior among employees.
D)They destroy the opportunity for feedback from employees.

Question 24

George, the fmancial manager of a frrm, executes his tasks with commitment.He takes his responsibilities seriously. Which of the following characteristics of leaders does George possess?

A)Adaptability
B)Empathy
C)Conscientiousness
D)Relationship management

Question 25

enables leaders to look for patterns of movement over time and focus on the qualities of rhythm, flow, direction, shape, and networks of relationships that accomplish the performance of the whole.

Question 26

When leaders rely on negative emotions such as fear to fuel productive work, they:

A)destroy the opportunity to blind employees to reality.
B)may slowly destroy people's spirits.
C)encourage risk taking behavior.
D)remove avoidance behavior.

Question 27

embodies three qualities-clarity of mind, clarity of objectives, and organizing to achieve objectives.

Question 28

Which of the following is an element of personal mastery?

A)The behavior of accepting what one gets in the future rather than what one wants in the future
B)The practice of bridging the disparity between current reality and the vision of a better future
C)The discipline of continually focusing on what one wants as the desired future
D)The discipline of accepting assumptions and standard ways of doing things

Question 29

means questioning assumptions and interpreting data and events according to one's own beliefs, ideas, and thinking.

Question 30

Daniel, the relationship manager of a mutual fund company, has the strength to understand his emotions clearly.He makes tough decisions by believing his "gut feelings." He knows how his emotions affect his work and hence, he acts carefully according to them.Which of the following qualities ofleaders does Daniel possess?

A)Social awareness
B)Self-awareness
C)Relationship management
D)Systems thinking

Question 31

Which of the following statements is true of leaders engaged in personal mastery?

A)They break through denial of reality in themselves and others.
B)They retain traditional mental models that have been successful in the past.
C)They do not challenge assumptions and standard ways of doing things.
D)They open the gap between current reality and the vision of a better future.

Question 32

is a state of paying attention to new information and a readiness to create new mental categories in the face of evolving information and shifting circumstances.

Question 33

Which of the following is a basic component of emotional intelligence?

A)Systems thinking
B)Self-management
C)Clarity of objectives
D)Personal mastery

Question 34

Adam, a project manager, is enthusiastic about utilizing every available opportunity at his workplace.He ensures that his team's projects adhere to the company's high standards.He remains cahn when things go wrong and provides resourceful solutions.Which of the following qualities ofleaders does Adam display?

A)Social capital
B)Self-management
C)Self-awareness
D)Systems thinking

Question 35

Which of the following statements is true ofleading with love?

A)It attracts people to take risks.
B)It binds employees and the organization to the chains of the past.
C)It encourages people to maintain secrecy and cautiousness.
D)It helps to maintain an emotional distance among people.

Question 36

Which of the following is true of people who work in fear-based organizations?

A)They prevent their leaders from creating avoidance behavior.
B)They typically do not perform up to their real capabilities.
C)They enjoy the freedom of taking risks and challenging the status quo.
D)They generally do not perform with cautiousness and secrecy.

Question 37

includes arousing followers' thoughts and imaginations as well as their ability to identify and solve problems creatively.

Question 38

Leaders working to improve even one element of their mental approach can move forward in a significant way toward mastering their minds because:

A)all leaders score higher than most people on tests of cognitive ability.
B)all leaders have similar scores in emotional intelligence tests.
C)all five elements of mind are interdependent.
D)all elements of mind prevent shifting of mental models.

Question 39

An effective leader lets his or her vision of a better future pull reality toward it by:

A)lowering the vision.
B)opening the gap between the vision and the reality.
C)reorganizing current activities to work toward the vision.
D)accepting standard ways of doing things.

Question 40

Which of the following statements is true of love of task?

A)It includes motivation based on fear of losing a job.
B)It provides a great intrinsic pleasure.
C)It is present in organizations where people mindlessly follow orders.
D)It always lead to high achievement.

Question 41

What are the characteristics of an organization driven by fear?

Question 42

Describe the Pike Syndrome.How does this pertain to leadership?

Question 43

means that leaders who are able to maintain balance and keep themselves motivated are positive role models to help motivate and inspire those around them.

Question 44

Describe systems thinking.What is its importance in leadership?

Question 45

refers to the ability to navigate the currents of organizational life, build networks, and effectively use political behavior to accomplish positive results.

Question 46

What are mental models? What is their importance?

Question 47

The components of emotional intelligence include , self-awareness, self-management, and relationship management.

Question 48

Organizations driven by are marked by an emphasis on positive interpersonal relationships.

Question 49

refers to a person's abilities to perceive, identify, understand, and successfully manage emotions in self and others.

Question 50

, a component of emotional intelligence, refers to the ability to understand others.

Question 51

Explain the interdependence of the elements of mind.