Deck 10: Leading Teams

Question 1

A is made up of members from different departments within an organization.

A)functional team
B)special team
C)cross-functional team
D)self-directed team

Answer 1

C

Question 2

An advantage of virtual teams is that organizations can save employees time and cut travel expenses when people meet in virtual rather than physical space.

Answer 2

True

Question 3

Virtual teams meet and conduct their interactions face-to-face in the same physical space.

Answer 3

False

Question 4

The avoiding style of handling conflict reflects assertiveness to get one's own way.

Question 5

Members on small teams have more disagreements and tend to form subgroups.

Question 6

During the forming stage of team development, the leader's challenge is to facilitate interaction among team members.

Question 7

There is an increased potential for conflict among members of virtual teams because of the greater chances for miscommunication and misunderstandings.

Question 8

Employee morale is higher in cohesive teams.

Question 9

The first stage of team development is called norming.

Question 10

Members on large teams typically ask more questions, exchange more opinions, and exhibit more cooperative behavior.

Question 11

Which of the following statements is true of teams?

A)Teams work to accomplish a shared goal.
B)Great teams have individual "stars."
C)Teams comprise a minimum of five members.
D)Great teams work together only when the need arises.

Question 12

Self-directed teams are typically completely autonomous.

Question 13

focus on a particular goal and disband once the project is completed.

A)Horizontal teams
B)Self-directed teams
C)Functional teams
D)Special-purpose teams

Question 14

Effective teams have people in task-specialist roles exclusively.

Question 15

Daryl is a research analyst at Highend Inc.She works independently, without the need for a supervisor.When her team is offered a project, she sits along with her team members to plan and organize the work.Each team member takes turns to undertake a different role.This helps them gain experience in every aspect of their work.Each team member is held accountable for his or her work and every person works toward meeting the agreed deadline.In the given scenario, which of the following types of teams has been described?

A)Cross-departmental team
B)Functional team
C)Special-purpose team
D)Self-directed team

Question 16

Working in teams is right for every situation.

Question 17

A group consists of people who:

A)hold themselves mutually accountable.
B)interact and coordinate regularly.
C)do related work but may not depend on each other.
D)share a specific team vision.

Question 18

Work in organizations is interdependent, which means that individuals and departments rely on other individuals and departments for information or resources in order to accomplish their work.

Question 19

Effective leaders should use the same conflict resolution style in every situation.

Question 20

A team is a group of people, and the two are one and the same.

Question 21

A global team:

A)is also known as a cross-functional team.
B)has members from the same culture.
C)is a cross-border work team.
D)uses face-to-face communication.

Question 22

Which of the following behaviors is displayed by people who play a task-specialist role?

A)Reduce tension
B)Praise and encourage others
C)Maintain harmony
D)Initiate ideas

Question 23

During the stage of team development, task performance is no longer a top priority and leaders frequently focus on team members' social and emotional needs.

A)adjourning
B)forming
C)performing
D)storming

Question 24

People who play a task-specialist role often:

A)praise and encourage others to draw forth their contributions.
B)reconcile group conflicts.
C)stimulate the team into action when interest drops.
D)shift own opinions to maintain team harmony.

Question 25

In terms of the common dysfunctions of teams, people go along with others for the sake of harmony when they:

A)are inattentive to results.
B)lack commitment.
C)fear conflict.
D)lack trust.

Question 26

A is a team member who attains benefits from team membership but does not actively participate in and contribute to the team's work.

A)free rider
B)team leader
C)team player
D)group member

Question 27

One of the primary advantages of a virtual team is the ability to:

A)trust people to do their jobs without constant supervision.
B)monitor team members.
C)rapidly assemble talented people for a complex project.
D)have complete control over team members.

Question 28

refers to antagonistic interaction in which one party attempts to block the intentions or goals of another.

A)Mediation
B)Groupthink
C)Conflict
D)Bargaining

Question 29

Which of the following is a common dysfunction of teams?

A)Lack of trust.
B)Lack of guidance.
C)Fear of responsibility.
D)Lack of skill.

Question 30

Small teams perform better than large ones because:

A)members exchange more opinions.
B)members do not feel like a part of the group.
C)there is lower motivation.
D)fewer questions are asked.

Question 31

People slip into when the desire for harmony outweighs concerns over decision quality.

A)concept mapping
B)lateral thinking
C)brainstorming
D)groupthink

Question 32

are teams made up of members who work with minimum supervision and rotate jobs to produce a complete product or service.

A)Functional teams
B)Special-purpose teams
C)Self-directed teams
D)Cross-departmental teams

Question 33

The storming stage of team development is marked by:

A)conflict and disagreement.
B)orientation.
C)establishment of order and cohesion.
D)cooperation and problem solving.

Question 34

In terms of the common dysfunctions of team, inattention to results leads members to:

A)hide conflicting opinions.
B)put personal ambition ahead of collective results.
C)engage in fmger-pointing when things go wrong.
D)hide mistakes, share concerns, or express ideas.

Question 35

The leader's role during the stage of team development is to encourage participation by each team member and help people fmd their common vision and values.

A)forming
B)norming
C)storming
D)performing

Question 36

Which of the following dysfunctions of teams results in members not accepting responsibility for outcomes?

A)Fear of conflict
B)Lack of commitment
C)Avoidance of accountability
D)Inattention to results

Question 37

People who adopt a socioemotional role:

A)stimulate the team into action when interest drops.
B)give candid feedback on others' suggestions.
C)propose new solutions to team problems.
D)encourage others to draw forth their contributions.

Question 38

To be successful, virtual team leaders should:

A)disband the team once a project is completed.
B)encourage groupthink.
C)use technology to build relationships.
D)use e-mail for conflict resolution.

Question 39

During the stage of team development, the major emphasis is on accomplishing the team's goals.

A)forming
B)norming
C)adjourning
D)performing

Question 40

The team role associated with facilitating others' participation, smoothing conflicts, showing concern for team members' needs, and reminding others of standards for team interaction is the:

A)managerial role.
B)authoritarian leadership role.
C)task-specialist role.
D)socioernotional role.

Question 41

Why are small teams more effective than large teams?

Question 42

When quick decisive action is vital on important issues, the style of handling conflict in a team is appropriate.

A)"myway"
B)"noway"
C)"halfway"
D)"your way"

Question 43

The is a team leadership role associated with facilitating others' participation, smoothing conflicts, showing concern for team members' needs and feelings, serving as a role model, and reminding others of standards for team interaction.

Question 44

is a form of adversarial negotiation in which conflicting parties compete to win the most resources and give up as little as possible.

A)Integrative negotiation
B)Distributive negotiation
C)Groupthink
D)Brainstorming

Question 45

A(n) is made up of geographically or organizationally dispersed members who share a common purpose and are linked primarily through advanced information technologies.

Question 46

What are the challenges faced by leaders of global teams?

Question 47

is based on a win-win assumption, in that all parties want to come up with a creative solution that can benefit both sides.

A)Mediation
B)Integrative negotiation
C)Groupthink
D)Distributive negotiation

Question 48

facilitate information sharing across functional boundaries and develop new ideas and solutions for existing organizational problems.

Question 49

are made up of a supervisor and subordinates in the formal chain of command.

Question 50

have access to information and resources needed to perform a complete task and are empowered with decision-making authority to take over duties such as selecting new members, scheduling work or vacations, and evaluating performance.

Question 51

The dominating style of conflict handling in a team reflects:

A)neither assertiveness nor cooperativeness.
B)assertiveness to get one's own way.
C)a moderate amount of both assertiveness and cooperativeness.
D)a high degree of cooperativeness.

Question 52

Describe the characteristics of a virtual team.

Question 53

A(n) is a unit of two or more people who interact and coordinate their work to accomplish a shared goal or purpose for which they are committed and hold themselves mutually accountable.

Question 54

is based on a win-win assumption, in that all parties want to come up with a creative solution that can benefit both sides of the conflict.

Question 55

is the extent to which members are attracted to the team and motivated to remain in it.

Question 56

The of handling conflict in a team reflects both a high degree of assertiveness and cooperativeness.

A)collaborating style
B)avoiding style
C)accommodating style
D)competing style

Question 57

Briefly describe self-directed teams.

Question 58

refers to disagreements among people about the goals to be achieved or the content of the tasks to be performed.

Question 59

In the stage of team development, orientation and getting acquainted takes place.

Question 60

Name the leadership styles appropriate for handling conflict.