Deck 14: Enterprise Resource Planning Systems

Question 1

SAP AG is a world leader in ERP software with its flagship product, R/2-D/2.

Answer 1

False

Question 2

According to a survey done by the Harvard Business School, most executives had very positive feelings about ERP software.

Answer 2

False

Question 3

Just-in-time or kanban practices cannot be supported by SAP.

Answer 3

False

Question 4

The technical aspects of SAP software are a closely guarded secret.

Question 5

"Drilling down," in the context of the information warehouse, means getting an increasingly detailed and focused view of aggregated data.

Question 6

Enterprise resource planning is a once-per-year activity usually involving a management retreat.

Question 7

"Slice and dice," in the context of the information warehouse, means getting an increasingly detailed and focused view of aggregated data.

Question 8

SAP's Corporate Services segment includes the ability to manage all types of corporate assets including "human capital."

Question 9

mySAP.com is an internet interface that allows users to have the full functionality of the SAP software without requiring the deployment of any special software.

Question 10

Orders taken over the internet pose a threat to data integrity in an ERP system.

Question 11

The "data warehouse" is an archive of records that must be retained for legal reasons.

Question 12

Because of the high level of control that ERP software brings to business processes, cost overruns are rare when implementing ERP.

Question 13

Using the SAP Financials module requires that a firm adopt Activity-Based Costing (ABC).

Question 14

SAP modules are updated twice each year.

Question 15

One of SAP's ERP modules is the global alliance module.

Question 16

An enterprise resource planning system, when implemented correctly, links most of the areas of a business together.

Question 17

SAP's R/3 product is the only viable framework for implementing ERP.

Question 18

Corporate Governance is one area that SAP does not support.

Question 19

Implementing ERP may require major changes in the way a company is run.

Question 20

SAP AG is a major vendor of ERP software.

Question 21

SAP R/3 cannot manage the firm's real estate portfolio but can interact with the department or external contractor performing that function.

Question 22

Large companies that earmark $250 million or more to implement an ERP system typically find that this amount more than covers the cost of acquisition and installation and that the benefits of ERP quickly repays their investment.

Question 23

The term cloud computing is used to refer to delivering hosted services over the Internet.

Question 24

SAP Business One is a special version of SAP software designed for small and medium-sized firms. According to the text, SAP Business One modules do not include which of the following?

A)Procurement monitoring
B)Inventory and warehouse management
C)Financial reporting
D)Manufacturing reporting
E)Order fulfillment analysis

Question 25

The SAP sales and distribution component of the operations segment does not include which of the following?

A)Export controls
B)Sales order management
C)Transportation management
D)Advertising placement
E)Configuration management

Question 26

The sales and operations planning process within SAP's Supply Chain Management module has an
Advanced Planner and Optimizer function which can perform any type of analysis except for simulation.

Question 27

Large companies typically earmark $250 million or more to implement an ERP system.

Question 28

The core of the three-tier client/server configuration required to run SAP is the R3 Application Server.

Question 29

Use of cloud computing will reduce the cost of ERP services to small and medium sized businesses.

Question 30

The SAP human capital management segment does not include which of the following?

A)Retirement plan funds administration
B)Travel expense accounting
C)Workforce planning
D)Payroll
E)Time management

Question 31

Which of the following firms is not listed by the textbook as a major developer of ERP software?

A)SCLogicx
B)Microsoft Corporation
C)I2Technologies
D)JDA
E)Oracle

Question 32

The corporate services applications are designed to manage either centralized or decentralized services but some of each at the same time.

Question 33

The Advanced Planner and Optimizer is a library of advanced, highly configurable planning and optimization algorithms to provide task-specific, industry-specific, and even company-specific optimization.

Question 34

Which two of the following are not characteristics that differentiate cloud computing from traditional hosting?

A)It is sold on demand
B)It is elastic
C)It can significantly reduce cost of ERP to small and medium-sized businesses.
D)It is fully managed by the provider
E)It requires a special computer and Internet access

Question 35

Which of the following areas is not addressed by an SAP module?

A)Financial accounting
B)Marketing
C)Human resources
D)Manufacturing and logistics
E)Sales and distribution

Question 36

The SAP financial accounting modules do not include which of the following?

A)Accounts payable
B)General ledger
C)Capital investments
D)Accounts receivable
E)Payroll

Question 37

NetWeaver is an SAP software product that allows users to build an unlimited variety of specialized applications that can work with SAP and the SAP databases.