Deck 10: Human Resource Management and Labor Relations

Question 1

Replacement charts can be used to forecast the external supply of candidates for senior managerial positions in the organization.

Answer 1

False
Explanation:At higher levels of an organization, managers plan for specific people and positions. The technique most commonly used is the replacement chart, which lists each important managerial position, who occupies it, how long that person will probably stay in it before moving on, and who is now qualified or soon will be qualified to move into it.

Question 2

What is another name given to human resource managers?

A) Financial managers
B) Personnel managers
C) Production managers
D) Accounting managers
E) Business development managers

Answer 2

B
Explanation:B)Human resource or personnel managers have a substantial impact on a firm's performance as a business.

Question 3

Which of the following describes the skills, abilities, and qualifications required for a job?

A) Staffing survey
B) Advertising write up
C) Job specification
D) Employee analysis
E) Replacement chart

Answer 3

C
Explanation:C)A job specification lists the attributes an employee needs in order to perform the job effectively.

Question 4

What is the systematic study of jobs within an organization?

A) Talent management
B) Job specification
C) Human capital systems
D) Job analysis
E) Job description

Question 5

Which of the following describes an organization's investment in attracting and motivating an effective workforce?

A) Human capital
B) Talent management
C) HR planning
D) Internal forecasting
E) Job descriptions

Question 6

Where can a manager find information on the skills, abilities and other qualifications needed to perform a job successfully?

A) Talent management files
B) Job specification
C) Human capital systems
D) Job analysis
E) Job description

Question 7

What is the purpose of a skills inventory?

A) To plan and identify people for transfer or promotion
B) To list key managerial positions
C) To describe the specifications for a job
D) To assess trends in previous human resource usage
E) To hire people from outside the organization

Question 8

Discuss the strategic importance of human resources within an organization.

Question 9

Talent management reflects the organization's investment in attracting and motivating an effective workforce.

Question 10

Identify the difference between a job description and a job specification and explain how they each support the job analysis process.

Question 11

Which legal concept holds that both employer and employee have the mutual right to terminate an employment relationship any time, for any reason, and without advance notice to the other?

A) Quid pro quo
B) Affirmative action
C) Employment at will
D) Mutual consent
E) Equal employment opportunity

Question 12

Human capital represents the set of organizational activities directed at attracting, developing, and maintaining an effective workforce.

Question 13

How do human resource managers use job analysis for human resource planning?

Question 14

Which of the following contains information on each employee's education, skills, work experiences, and career aspirations?

A) Managerial grid
B) Employee information system
C) Job analysis
D) Job specification
E) Labor forecast

Question 15

A systematic study of jobs within an organization is conducted through a job analysis.

Question 16

Which of the following is considered the starting point of effective human resource management?

A) External staffing
B) Recruitment
C) Planning
D) Financing
E) Compensation

Question 17

Job analysis is the systematic analysis of jobs within an organization resulting in a job description.

Question 18

Which of the following outlines the duties of a job, its working conditions, and the tools, materials, and equipment used to perform it?

A) Job advertisement
B) Job specification
C) Job description
D) Job analysis
E) Job report

Question 19

Which of the following indicates an understanding of the skills employees hold and how to best use those skills for the success of the organization?

A) Job analysis
B) Talent management
C) Skills inventory
D) Adverse impact
E) Human capital

Question 20

Which of the following constitutes an illegal hiring practice?

A) Asking someone about their availability because the position requires a 50-hour work week
B) Establishing a diversity committee to help diverse employees connect with each other
C) Asking a candidate whether or not he attends church, because it is important that candidates are available to work on Saturdays and Sundays
D) Keeping track of how many males and females are in the organization
E) Requiring an applicant to specify gender on an application

Question 21

What is the purpose of the Family and Medical Leave Act of 1993?

A) To extend the length of maternity leaves
B) To allow employees to take a leave of absence with pay
C) To allow employees to take a leave of absence for family or medical emergencies or when a child is born
D) To increase the percentage of payroll spent on health care for workers
E) To ensure financial security for all employees, regardless of circumstance

Question 22

How does the EEOC define sexual harassment in the workplace?

A) A single off-color joke that makes a worker uncomfortable
B) Any unwelcomed sexual advances
C) Persistent sexual advances
D) Unwelcome sexual advances made only by members of the opposite sex
E) Behavior that is sexual in nature only when it is instigated by a supervisor

Question 23

Which of the following set up procedures for employees to vote on their desire for union representation?

A) Taft-Hartley Act
B) Labor-Management Relations Act
C) Occupational Safety and Health Act
D) Wagner Act
E) Patriot Act

Question 24

The Occupational Safety and Health Act of 1970 is the single most comprehensive piece of legislation regarding workplace safety and health.

Question 25

When must an employer have a written affirmative action plan that details how underused groups will be pursued?

A) When the employer applies for a loan
B) When the employer wants to issue stock
C) When the employer holds government contracts
D) When the employer expands operations internationally
E) When the employer is privately held

Question 26

Who is defined as an older worker under the Age Discrimination in Employment Act?

A) Those over 30 years of age
B) Those over 40 years of age
C) Those over 50 years of age
D) Those over 60 years of age
E) Those over 70 years of age

Question 27

Which type of plan intentionally seeks out employees from underrepresented groups within the organization?

A) Civil Rights
B) Adverse impact
C) Employment at will
D) Patriot Act
E) Affirmative action

Question 28

Employers may require an AIDS test as a condition of an offer of employment.

Question 29

Under which legal concept is it legal for a manager to discharge all her employees without advance notice?

A) Quid pro quo
B) Affirmative action
C) Employment at will
D) Joint agreement
E) Arbitration

Question 30

What legal defense can an employer use when charged with using a pre-employment test that creates adverse impact?

A) Evidence that the test identifies those who are better able to do the job than others
B) Evidence that the employer sought out minorities
C) Evidence that the employer treated all employees the same
D) Evidence that the test included goals for underused groups
E) Evidence that the test identified how hiring goals will be met

Question 31

The Age Discrimination in Employment Act requires passive nondiscrimination. How do employers practice passive nondiscrimination?

A) By seeking employees who are protected by the act
B) By seeking minorities who are protected by the act
C) By providing special treatment to women and minorities
D) By treating all who apply fairly
E) By increasing salaries for workers covered by the Act

Question 32

Which of the following allows either the employer or the employee to terminate an employment relationship for any reason and at any time?

A) Quid pro quo
B) The National Labor Relations Act
C) Employment at will
D) The Patriot Act
E) Taft- Hartley

Question 33

Which of the following is used to identify employment goals for underused groups, and how those goals will be achieved?

A) Civil rights
B) Affirmative action plans
C) Equal employment
D) Adverse impact
E) Supply and demand

Question 34

Which Act established the National Labor Relations Board?

A) Taft-Hartley Act
B) Patriot Act
C) Labor-Management Relations Act
D) Occupational Safety and Health Act
E) National Labor Relations Act

Question 35

Which key piece of legislation made it illegal to discriminate in key areas of employment, including hiring, promotion, and compensation?

A) Equal Employment Opportunity Act of 1972
B) Civil Rights Act of 1991
C) Equal Pay Act of 1963
D) Title VII of the Civil Rights Act of 1964
E) Fair Labor Standards Act

Question 36

Which of the following Acts helps to ensure the financial security of pension funds?

A) Employee Retirement Income Security Act
B) Wagner Act
C) Age Discrimination in Employment Act
D) Equal Pay Act
E) Fair Labor Standards Act

Question 37

Which Act increased management rights when a union is attempting to organize a group within an organization?

A) Taft-Hartley
B) OSHA
C) Wagner Act
D) NLRA
E) ERISA

Question 38

Which of the following pieces of legislation made it easier to sue an employer for discrimination, but limited how much could be awarded in damages?

A) Equal Employment Opportunity Act of 1972
B) Civil Rights Act of 1991
C) Equal Pay Act of 1963
D) Title VII of the Civil Rights Act of 1964
E) Fair Labor Standards Act

Question 39

Who is charged with enforcing the provisions outlined in Title VII?

A) Supreme Court
B) ERISA
C) OSHA
D) EEOC
E) NLRB

Question 40

Which Act regulated the minimum wage and overtime payable to employees?

A) ERISA
B) Wagner Act
C) Fair Labor Standards Act
D) Taft-Hartley Act
E) Civil Rights Act of 1964

Question 41

The Patriot Act gives Human Resource Managers access to previously confidential personal information on employees, such as health and financial records.

Question 42

It is illegal to use any pre-employment test that creates adverse impact.

Question 43

When forecasting the internal supply of labor, planners must rely on information from sources such as government reports and figures supplied by colleges on the number of students in major fields.

Question 44

The National Labor relations Board was established by the Wagner Act to enforce the provisions of the Act.

Question 45

Which of the following is conducted to attract qualified persons to apply for available jobs?

A) Realistic job previews
B) Recruiting
C) Selection
D) Hiring
E) Interviews

Question 46

What is the most popular pre-employment test given?

A) Drug tests
B) Reference checks
C) Credit checks
D) Physical exams
E) Interviews

Question 47

Discuss the implications of the Patriot Act for Human Resource Management.

Question 48

ERISA was designed to regulate how pension funds are invested.

Question 49

The Family and Medical Leave Act of 1993 requires employers to provide up to 12 weeks of paid leave for family and medical emergencies or when a child is born.

Question 50

What is the advantage of promoting from within when filling an opening within the organization?

A) Less need for a realistic job preview
B) Increased influx of high quality employees
C) Increased employee morale
D) Reduced turnover
E) Increased diversity of employees

Question 51

Distinguish between internal and external recruiting.

Question 52

Explain the role of equal employment opportunity and the Equal Employment Opportunity Commission.

Question 53

Which selection technique is MOST likely to introduce bias?

A) Interview
B) Application forms
C) Aptitude tests
D) Drug testing
E) Polygraph tests

Question 54

Human resource managers need to forecast the internal and external supply of employees.

Question 55

Companies often use internal recruitment to build morale and keep high-quality employees from leaving.

Question 56

What are the two types of sexual harassment as defined by the courts?

Question 57

When selecting someone to hire, the first step in selection is usually asking the candidate to take a test.

Question 58

How can a firm help to ensure a new hire has a thorough understanding of a position before accepting the position?

A) Allow the candidate to job shadow for a day.
B) Use team interviews comprised of employees from that department.
C) Institute a higher than standard compensation system.
D) Use realistic job previews.
E) Use a different application form for each type of position available.

Question 59

In spite of employment at will, employees may not be fired for filing workers' compensation claims.

Question 60

Describe the purpose of the Wagner Act, including how the Act is enforced.

Question 61

Which of the following companywide incentive plans distribute bonuses to employees when a company's costs are reduced through greater work efficiency?

A) Wage setting plans
B) Pay-for-performance plans
C) Profit-sharing plans
D) Gainsharing plans
E) Pay-for-knowledge plans

Question 62

If a firm ends its fiscal year with profit, which plan can the firm use to distribute part of the excess to employees?

A) Gainsharing plan
B) Profit-sharing plan
C) Cafeteria plan
D) Insurance plan
E) Salary-sharing plan

Question 63

In recent years, some companies have run into problems because they have not set aside enough money to cover the retirement funds they have agreed to provide.

Question 64

What do top executives often receive as incentives?

A) Merit salary systems
B) Workers' compensation insurance
C) Salaries
D) Stock options
E) Wages

Question 65

What is the total package that a firm offers employees in return for their labor?

A) Wage
B) Salary
C) Benefits package
D) Compensation package
E) Retention plan

Question 66

Which of the following is considered to be more effective than merit raises in motivating middle managers to increase output?

A) Wage inflation
B) A bonus system
C) A gainsharing plan
D) Pay for performance
E) Salary sacrifice

Question 67

In a company-sponsored pension plan, employees are not allowed or required to make contributions.

Question 68

Wages refer to compensation usually expressed as an amount paid per year.

Question 69

When a paycheck is calculated from the number of hours worked during the week times the hourly rate, what type of system is being used to pay employees?

A) Gainsharing
B) Salary
C) Profit sharing
D) Wage
E) Incentive

Question 70

Which of the following links salary increases to performance levels in nonsales jobs?

A) Bonuses
B) Collective bargaining
C) Merit salary systems
D) Cafeteria benefit plans
E) Workers' compensation insurance

Question 71

The number of variable pay programs in the United States has been consistently falling for the last decade, and it is predicted that they will continue to decline in popularity.

Question 72

What type of pay system rewards middle managers for especially high output, often exceeding the value of bonuses?

A) Variable pay
B) Merit raises
C) Profit-sharing
D) Gainsharing
E) Pay-for-knowledge

Question 73

Which of the following types of training occurs while the employee is at his or her place of work?

A) On-the-job training
B) Vestibule training
C) Off-site training
D) Incentive training
E) Remote training

Question 74

Describe how wages, salaries, incentives, and benefits programs help companies attract and keep skilled workers.

Question 75

A departmental manager is meeting with each of his subordinates to discuss their performance over the past year. What process is he involved in?

A) Job description
B) Labor negotiations
C) Vestibule assessment
D) Performance appraisal
E) Financial remuneration

Question 76

Explain commonly offered benefits and identify at least two benefits that are mandated by the Federal government.

Question 77

Some employers provide employees with a fixed dollar amount for benefits, allowing employees to choose between various health insurance, life insurance, disability insurance, and educational benefits. What is the name of this plan?

A) Gainsharing
B) Profit-sharing
C) Cafeteria benefits
D) Equal employment
E) Retention benefits

Question 78

Many firms say that merit raises are a better motivator than variable pay.

Question 79

Which refers to compensation other than wages and salaries and other incentive pay offered by a firm to its workers?

A) Profit-sharing
B) Gainsharing
C) Benefits
D) Pay-for-knowledge
E) Variable

Question 80

In setting wage and salary levels, a firm may start by looking at competitors' levels.