Deck 3: Building Positive Relationships through Nonverbal Communication

Question 1

What portions of proximal space are restricted from touching?

A) the hands
B) covered portions of the body
C) inside the mouth, ears, or nose
D) the facial skin

Answer 1

B

Question 2

Which of the following is a description of normal eye contact?

A) prolonged gazing at an older child
B) avoiding eye contact with children of the opposite gender
C) glancing away at the end of an utterance
D) eye-to-eye gazing between acquaintances
E) All of the above

Answer 2

C

Question 3

Which of the following is not an example of an emblem?

A) handshaking
B) moving the feet
C) nodding the head
D) waving the hand
E) shaking the head

Answer 3

B

Question 4

Mr. Grossman, who is in charge of a group of boys in a camp, has asked the boys to do a number of chores in the common area with which they are unfamiliar. Where should he be to give directions?

A) In the middle of the area, shouting the directions
B) Moving from group to group, standing two to four feet away from the children to whom he is speaking
C) On the hill nearby so he can see everything
D) Anywhere, as long as the kids can hear

Question 5

You are some distance from a group of nine-year-old girls. You notice that four of them are in a huddle, and a fifth tries to join. The children turn their backs to her, and then someone turns and says something. She moves away but looks at the group. The one who spoke raises her hand, palm outward, and the child moves quickly away. What can you conclude from this observation?

A) forced separation
B) possibly threats of violence
C) group cohesiveness of those in the huddle
D) leader identification
E) All of the above

Question 6

Why are nonverbal communications suitable for making suggestions?

A) They are ambiguous and indirect.
B) They increase psychological risks.
C) They can be controlled by the receiver.
D) They are multidimensional.

Question 7

What is the function of a metacommunication?

A) to announce something important
B) to convey strong emotions
C) to create gestures that can be translated into words
D) to communicate about the message
E) none of these answers is correct

Question 8

Which of the following uses of silence does not carry any particular effective message?

A) quiet listening in a conversation
B) the response to a firmly voiced question
C) the response to an introduction to someone new
D) the silence that precedes an important announcement

Question 9

Which of the following is NOT an illustration of paralinguistics?

A) yawning
B) scratching an itch
C) saying "uh, uh" instead of "no"
D) dropping the voice at the end of the sentence
E) All of these.

Question 10

When is it appropriate to have an expressionless face?

A) when playing poker
B) when giving directions to children
C) when greeting coworkers
D) when scolding children
E) None of the above

Question 11

Why is it important for professionals to understand the implicit rules for interpersonal space?

A) People react with negative feelings and behavior when the space rules are violated.
B) Messages are considered increasingly remote and impersonal as the distance between sender and receiver is increased.
C) There are cultural and subcultural rules for interpreting spatial differences.
D) People react with negative feelings and behavior when the space rules are violated, messages are considered increasingly remote and impersonal as the distance between sender and receiver is increased, and there are cultural and subcultural rules for interpreting spacial differences.
E) People react with negative feelings and behavior when the space rules are violated and messages are considered increasingly remote and impersonal as the distance between sender and receiver is increased.

Question 12

Which of the following statements is not typical of touching behavior?

A) Playfulness can be conveyed by touch.
B) Friends and family touch each other more than other people.
C) People who are in subservient positions touch more.
D) Touching behavior is influenced by gender.

Question 13

Which of the following behaviors is the most accepting of an approaching child?

A) The adult glances at the child and looks away.
B) The adult opens the arms toward the child.
C) The adult rotates his or her body slightly away from the child.
D) The adult finds something else to do behind him or her.

Question 14

What is the meaning of touch?

A) affection or love
B) hostility or hurt
C) emotionally neutral
D) affection or love and hostility or hurt
E) All of the above

Question 15

What visual cues are there to determine whether someone is amused?

A) Lines form at the corner of the eyes while the person smiles.
B) The person makes an upturn at the corners of the mouth.
C) An otherwise expressionless face has a smile.
D) The teeth show.
E) All of the above

Question 16

Why do children tend to push and shove in a crowd?

A) Their personal space is being violated.
B) People have shoved them on other occasions.
C) Children are normally unruly if unsupervised.
D) Parents have not taught their children good manners.

Question 17

Mrs. Zuckerman, who had given a presentation to the PTA, was uncomfortable when another adult approached her, stood a foot away, and spoke excitedly about the topic. What could have made her feel uneasy?

A) excited speech
B) lack of preparation for questions
C) the nearness of the other speaker
D) threatening arm gestures

Question 18

Which voice characteristics are you likely to hear when someone is very embarrassed?

A) a firm, even tone
B) an intense, soft voice
C) a shrill, loud tone
D) a modest volume dwindling to a whisper
E) a gravelly tone with soft volume

Question 19

Why is nonverbal communication ambiguous in meaning?

A) No explicit definitions exist.
B) Meaning is derived from context.
C) Multiple meanings can be conveyed simultaneously.
D) Contradictory meanings can be conveyed simultaneously.
E) All of the above

Question 20

In interpersonal space, which is the most distant from the person?

A) internal space
B) proximal space
C) axial space
D) distal space
E) intermediate space

Question 21

How do adults convey their authority over children nonverbally in an appropriate manner?

A) by threatening them
B) by shouting at them
C) by taking things away just to show them
D) by using a firm steady voice, maintaining eye contact, and staying in close proximity

Question 22

Which channel of nonverbal communication will 10-12 year olds rely upon if they detect discrepant messages?

A) position in space
B) facial expression
C) paralinguistics
D) body motions
E) All of the above

Question 23

A cough may be used to clear the throat or to indicate that the speaker is lying.

Question 24

How do professionals use nonverbal behaviors in addressing families?

A) They convey warmth and acceptance the same way that they do with children.
B) They should maintain the most formal behavior with little expression when giving family members information.
C) Adults do not pay much attention to nonverbal behavior so it does not matter.
D) Professionals should approach family members meekly and speak softly, with lowered eyes.

Question 25

Word selection is a channel of nonverbal communication.

Question 26

To whom is baby talk most commonly addressed?

A) pets, people with mental disabilities, sick people
B) children, especially young ones
C) teachers, nurses, other caregivers
D) parents
E) pets, people with mental disabilities, sick people and children, especially young ones

Question 27

In which situation would a child feel most important?

A) when the adult admonishes him to hurry up and get his coat on
B) when the adult tells the child to "wait a minute" and then takes 30 minutes
C) when the adult takes the time to watch the child play
D) when the adult promises to share an activity with a child and forgets it
E) when the adult tells the child to "wait a minute" and then takes 30 minutes and when the adult takes the time to watch the child play

Question 28

Adults should finish sentences for four-year-olds who hesitate or pause frequently.

Question 29

Variation in the length of vowel sounds can be interpreted as variations in emotionality.

Question 30

Touching is more likely to occur in less formal situations.

Question 31

Which of the following behaviors is least effective in conveying warmth to a child?

A) smiling at the child
B) saying "I like you"
C) maintaining frequent eye contact with a child while playing with her
D) facing the child directly when talking to her
E) keeping your head on the same level as the child

Question 32

Why should professionals refrain from using baby talk to children?

A) It may confuse the meaning of the communication.
B) Children won't understand the humor.
C) It is a sign of intimacy.
D) It denotes special respect.
E) Children won't understand the humor and it denotes special respect.

Question 33

Children prefer a parent or special caregiver to care for them when they vomit.

Question 34

People in lower social positions gesture less than people of higher social status.

Question 35

Nonverbal behaviors mean the same for persons of English, Spanish, and Chinese backgrounds.

Question 36

A person in a group who is not speaking is not communicating.

Question 37

Paralinguistics is the study of word meaning.

Question 38

Why is sarcasm inappropriate for young children?

A) Their sense of humor is undeveloped.
B) They take the negative message seriously.
C) They are unable to detect discrepant messages.
D) They consider it ridicule.

Question 39

A person who is socially skilled may not be successful at interpreting nonverbal messages.

Question 40

Women may have learned to smile while giving negative information in other social contexts.

Question 41

Adults who are inattentive or focused on other matters are not empathic to a child who is talking them.

Question 42

To convey warmth, the voice should be at your normal pitch, speed, and volume and be relaxed and melodious.

Question 43

List three ways that you could get the attention of the children in a noisy playroom.

Question 44

Young children believe the nonverbal message over the words.

Question 45

Older boys may use dominance behaviors with adult women.

Question 46

The message of caring or liking is conveyed most strongly by nonverbal channels.

Question 47

A shrill scream instills confidence in the listener in an emergency situation.

Question 48

How do children acquire nonverbal communication skills?

Question 49

Adults should bite toddlers who bite their peers.

Question 50

What are the differences between the nonverbal displays of a 10-year-old and an adult?

Question 51

Under what circumstances is it appropriate to grasp a child who wants to get away?

Question 52

Children under six cannot detect insincerity.

Question 53

Describe how Mr. Yakura should move in trying to establish a warm relationship with Nick, who is two and a half.

Question 54

Intensity and extremes in the volume of the voice are indicators of strong feelings.

Question 55

Baby talk is used by young children for about five years.

Question 56

Why can children detect falsehoods successfully long before they can lie?

Question 57

Children get better at decoding nonverbal messages as they get older.

Question 58

What can you do to increase the likelihood that you will respond appropriately to the nonverbal messages of children in your care?

Question 59

Children are supposed to show respect to adults, not the other way around.

Question 60

Shouting to children to be quiet is an effective way to achieve their cooperation.

Question 61

How do adults demonstrate assertiveness appropriately?

Question 62

What are the nonverbal markers that denote gender.

Question 63

Explain how children acquire nonverbal behavior. Give examples.

Question 64

Mrs. Ramirez smiled at the boys jostling each other in the line and told them softly not to do that. Do you think the boys complied? Why or why not?

Question 65

List the channels of nonverbal communication, describing each one briefly and giving an example of each.

Question 66

How does the use of time influence communication?

Question 67

Why do people so easily misinterpret other people in multicultural settings?

Question 68

When and how should a male professional touch children? Give examples of appropriate and questionable practices.

Question 69

Why do children get so upset when strange medical personnel examine them or give them tests?

Question 70

When an adult attends to the nonverbal message of the child, understands the feelings expressed, and communicates similar feelings back to the child, that adult is demonstrating

A) warmth
B) respect
C) empathy
D) authority

Question 71

Describe the nonverbal components of power and how the helping professional uses them appropriately.

Question 72

Explain how a metacommunication sets the tone of an interaction. Give an example.