Deck 6: Outlook

Question 1

A signature is a command that tells Outlook how to process an email message._________________________

Answer 1

False

Question 2

Outlook provides two options for customizing your experience when working with email messages, calendars, and other items.

Answer 2

False

Question 3

Once you no longer need a rule, you should delete it.

Answer 3

True

Question 4

Email messages can be formatted only as Plain Text.

Question 5

The first step in creating a Quick Part is to save content to the Quick Part gallery.

Question 6

A rule is a command that tells Outlook how to process an email message.

Question 7

You cannot attach image files to an email message.

Question 8

Some accounts let you access the feeds from your web browser if they are using a common feeds folder; however, not all accounts allow for this.

Question 9

Items are considered old only after a certain number of days that you specify.

Question 10

Rules that you create run for all incoming email messages received after creating the rule.

Question 11

Outlook includes RSS, common building blocks that can be recycled and used again within your email messages._________________________

Question 12

Email messages can be formatted as HTML, Plain Text, or Rich Text._________________________

Question 13

You can add the RSS feed to your Outlook account using the Account Settings dialog box.

Question 14

You can use the options on the SEARCH TOOLS SEARCH tab to broaden or narrow the scope of your search using the Advanced Find features.

Question 15

When sending a message, you cannot choose to use voting buttons.

Question 16

To customize your Outlook email with default settings such as the message format, you use the Outlook Options dialog box.

Question 17

When setting up an email account, you need to know basic information such as the email address andsignature._________________________

Question 18

Instead of changing each email message to a different format, you can set a default in the Outlook options.

Question 19

Quick Parts are common building blocks that can be recycled and used again within your email messages.

Question 20

You cannot apply a new rule to email messages that you have already received.

Question 21

Outlook allows you to ____.

A) create charts and graphs
B) manage multiple email accounts
C) analyze data
D) create publications

Question 22

Using ____, you quickly can categorize or flag your email messages as they arrive so that you can identify at a glance which ones you first want to address.

A) rules
B) stipulations
C) dictates
D) signatures

Question 23

____ are common building blocks that can be recycled and used again within your email messages.

A) Fast Tasks
B) Quick Parts
C) AutoTasks
D) News Feeds

Question 24

You may want to block a specific email address or ____ to prevent people or companies from sending you messages you do not want to receive.

A) country of origin
B) domain
C) server
D) html code

Question 25

You can change the ____ that are used by default.

A) Microsoft Office apps
B) data
C) programming instructions
D) fonts and colors

Question 26

HTML is a way for content publishers to make news, blogs, and other content available to subscribers._________________________

Question 27

After you install Outlook, the ____ feature runs and helps you to set up the first email account that Outlook manages.

A) Auto Account Setup
B) No Automatic Filtering
C) Safe Lists Only
D) First Email

Question 28

To simplify the process of creating rules, Outlook provides a Rules ____.

A) Template
B) Wizard
C) Manager
D) Automator

Question 29

You can use a ____to specify the email messages from a particular user be categorized automatically or placed in a specified folder.

A) rule
B) stipulation
C) dictate
D) signature

Question 30

A ____ is similar to a closing set of lines in a formal letter.

A) complimentary close
B) salutation
C) signature
D) style

Question 31

In the Safe Senders tab in the Junk Email Options dialog box, Outlook recommends that you type the ____ symbol to indicate a domain name.

A) @
B) #
C) html
D) http

Question 32

When setting up an email account, you need to know basic information such as the email address and ____.

A) physical address
B) nationality
C) password
D) credit card number

Question 33

A ____ is a command that tells Outlook how to process an email message.

A) rule
B) stipulation
C) dictate
D) signature

Question 34

When working with an email account, you can set ____ default signatures.

A) two
B) three
C) four
D) five

Question 35

With the ____ option, email messages from the listed email addresses and domains will not be treated as junk email.

A) Safe Recipients
B) Safe Senders
C) Approved Senders
D) Filtered Senders

Question 36

Outlook's ____ options can help you become more productive.

A) data analysis
B) customization
C) graphics
D) compatibility

Question 37

Before you can add a new email account in Outlook, you must have an account set up with a(n) ____.

A) email service provider
B) office
C) Backstage provider
D) website

Question 38

The ____ option manages which domains and encodings you would like to block based on languages used.

A) Foreign
B) Overseas
C) International
D) Languages

Question 39

The ____ option specifies that email messages sent to email addresses or domains in the safe recipient list will not be treated as junk email.

A) Blocked Senders
B) Approved Senders
C) Safe Recipients
D) Safe Senders

Question 40

If necessary, you can ____ to a rule.

A) specify exceptions
B) add colors
C) specify word limits
D) add alerts

Question 41

You can create rules to apply to ____.

A) messages you have received
B) messages you send
C) calendars
D) folder management

Question 42

According to Nan, what is the first step in creating a Quick Part?

A) Move a message to a folder marked as complete and read.
B) Select the content that you want to reuse.
C) Forward messages to members of your team.
D) Name and save the contents.

Question 43

When you no longer need to use a(n) ____, you should delete it so that you do not have unwanted messages in your account.

A) template
B) wizard
C) RSS feed
D) Quick Part

Question 44

To modify an existing rule, select the rule you want to modify, click the ____ button in the Rules and Alerts dialog box, and then click the Edit Rule Settings command.

A) Change Rule
B) Adjust Rule
C) Modify Rule
D) Rules Wizard

Question 45

After you install Outlook, the ____________________ feature runs and helps you to set up the first email account that Outlook manages.

Question 46

Which of the following is a junk email option in Outlook?

A) Spam Safeguard
B) Safe Recipients
C) Safe Senders
D) International

Question 47

By default, the Calendar Work Week is set for ____.

A) Monday through Sunday
B) Monday through Saturday
C) Sunday through Saturday
D) Monday through Friday

Question 48

You have had a couple of instances lately of emails from colleagues at your vendors being treated as junk email, which caused a lot of confusion and concern for you and your manager.Which of the following junk email options can you use to make sure this does not happen again?

A) Blocked Senders
B) Safe Senders
C) Approved Senders
D) Options

Question 49

Calendar options you can customize include the ____ and the current time zone.

A) calendar font
B) calendar template
C) calendar data set
D) Calendar Options button

Question 50

Rules that you create run for ____ received after you create the rule.

A) all incoming email messages
B) flagged incoming email messages
C) email messages marked high importance
D) email messages in html

Question 51

You can have old items in Outlook automatically transferred to a(n) ____.

A) library
B) storage file
C) dead folder
D) index

Question 52

By default, when turned on, Outlook will archive messages every ____ days.

A) 6
B) 7
C) 14
D) 21

Question 53

If you are traveling and you change the time zone settings in Calendar, Outlook updates your appointments to display ____ when you arrive.

A) the new time zone
B) the time zone you left
C) both the new time zone and the time zone you left
D) all time zones

Question 54

The benefit of displaying a(n) ____ in Outlook is the ability to combine feeds from multiple web sources in one place.

A) Complete feed
B) AutoTask
C) RSS feed
D) Quick Step

Question 55

As you consider whether or not to create a Quick Parts for a given task, what is the most important consideration, according to Nan?

A) How important the task is?
B) Which emails are affected by the task?
C) How often you include the same snippet or phrase in your correspondence?
D) Who the recipient of your message is?

Question 56

You use the Junk button in the Delete group on the HOME tab to override the default criteria when viewing email messages by deciding to ____.

A) block the sender
B) never block the sender's domain
C) never block the sender
D) never block a group or mailing list

Question 57

You can change the default reminder time from ____ minutes to any other interval.

A) 5
B) 10
C) 15
D) 20

Question 58

Which of the following information should you gather before you start to add an account in Outlook?

A) Type of account
B) The address of the incoming mail server
C) The address of the outgoing mail server
D) Your email password

Question 59

You want to make sure that, effective immediately, all emails from your boss are flagged as having high importance.What Outlook feature can help you automate this process?

A) Dictates
B) Signatures
C) Rules
D) Stipulations

Question 60

Which of the following is a customization that you can make to the Calendar?

A) Selecting the days of your work week
B) Changing the calendar font
C) Current time zone
D) Reminder time interval

Question 61

Tasks cannot be synced across multiple devices, such as a smartphone or laptop.

Question 62

When composing a message, you can configure voting options by using the ____________________ dialog box.

Question 63

When you no longer need to use an RSS feed, you should ____________________ it so that you do not have unwanted messages in your account.

Question 64

The first step in creating a(n) ____________________ is to select the content that you want to reuse.

Question 65

You can add another account and then use Outlook to manage ____________________ or more mailboxes.

Question 66

Outlook stores tasks in the Tasks folder and cannot store them anywhere else.

Question 67

You might want to create ____________________ to view all messages that you have not read yet or to combine messages from a specific person.

Question 68

If you want to use Outlook to read an RSS feed, you can add the RSS feed using the ____________________ dialog box.

Question 69

When you insert a hyperlink, Outlook does not require the ____________________ portion of the address.

Question 70

____________________ determines the appearance of your email messages.

Question 71

At the top of the message pane is the ____________________ text box, which displays search results based on any matching words in your email messages.

Question 72

RSS stands for ____________________.

Question 73

An email ____________________ provides a consistent closing to every email message without requiring you to retype signature lines repeatedly.

Question 74

Before you add a new email account in Outlook, you must have an account set up with a(n) ____________________ that is different from any other account already set up in Outlook.

Question 75

Outlook can remind you about a task so that you do not forget to complete it.

Question 76

Outlook automatically formats ____________________ so that recipients can use them to access a website directly.

Question 77

If you frequently visit websites that offer RSS feeds, you quickly can review the feed content of all the websites in a simple list in your ____________________ by subscribing to their RSS feeds.

Question 78

You can configure Outlook to add ____________________ to your email messages automatically.

Question 79

You can track one-time tasks in Outlook but not tasks that recur over a period of time.

Question 80

If you enter a start date with the task, the due date automatically changes to match the start date.