Deck 1: Introduction to Quality Management

Question 1

The measurement of the level of quality at some point in time with no effort to change or improve the level of care is known as quality

A) management.
B) assurance.
C) assessment.
D) control.

Answer 1

C
Quality assessment only measures the level of quality at a certain point but is not a part of continuous quality improvement.

Question 2

W. Edwards Deming's management approach can be summarized by his ____ points.

A) 5
B) 7
C) 10
D) 14

Answer 2

D
Deming's management approach contained 14 points.

Question 3

Members of the general public who may be exposed to frequent or continuous exposure from artificial sources other than medical exposure have a recommended maximum effective dose equivalent of _____ rem/year.

A) 0.1
B) 0.5
C) 1.0
D) 5.0

Answer 3

A
For members of the general population who may be exposed to frequent or continuous exposure from artificial sources other than medical irradiation (this includes radiography students younger than the age of 18), the NCRP recommends a maximum effective dose equivalent limit of 0.1 rem (1 mSv) per year.

Question 4

Under the Safe Medical Devices Act of 1990, voluntary reporting of unsafe medical devices will require the use of form

A)3419.
B)3500.
C) 3500A.
D) MSDS.

Question 5

Invasive quality control equipment testing is considered to be

A) simple.
B) complex.
C) Simple and complex.
D) None of the answer options are correct.

Question 6

The maximum dose to the fetus of an occupational worker for the entire gestation period is _____ rem.

A) 0.05
B) 0.1
C) 0.5
D) 5.0

Question 7

How many different methods of disease transmission are stated to be minimized by Tier 2 precautions?

A) One
B) Two
C) Three
D) Four

Question 8

When did the Mammography Quality Standards Act become effective?

A) April 1992
B) October 1994
C) October 1997
D) April 1999

Question 9

Which federal agency is responsible for establishing standards for safety and for monitoring the workplace environment?

A) NRC
B) OSHA
C) FDA
D) NCRP

Question 10

Customers who come from outside the healthcare organization are generally referred to as

A) external customers.
B) internal customers.
C) External and internal customers.
D) None of the answer options are correct.

Question 11

Which of the following are normally considered external customers?

A) Nurses
B) Referring physicians
C) Inpatients
D) Intensive care wards

Question 12

How many levels of quality control testing and monitoring are there?

A) One
B) Two
C) Three
D) Four

Question 13

What is the average amount of background radiation per year in the United States?

A) 100 mrem
B) 250 mrem
C) 360 mrem
D) 480 mrem

Question 14

Which of the following statements is correct about the 80/20 rule?

A) Twenty percent of the causes result in 80%of the problems.
B) Twenty percent of the problems are the result of 80% of the causes.
C) 40% of the time there will be problems.
D) None of the answer options are correct.

Question 15

Any activity that costs a facility either money or its reputation is known as

A) risk management.
B) risk assessment.
C) risk analysis.
D) loss potential.