Deck 1: Identifying Foundations of Human Communication

Question 1

The aspect of communication that focuses on how something is said, and offers cues about the emotions, attitudes, and amount of power the speaker directs toward others, is describing the _____ of a message.

A) content dimension
B) context
C) relationship dimension
D) process

Answer 1

D

Question 2

Marietta shook her head in agreement and smiled when Jordan suggested they go out for dinner. Marietta is using _____ to communicate her message.

A) transitions
B) language
C) symbols
D) signposts

Answer 2

C

Question 3

Billie received a series of email messages from an address with which she was not familiar. She tried to track down the sender, but could not determine who he or she was. The sender of these emails to Billie was using which common characteristic of mediated communication?

A) anonymity
B) brevity
C) immediacy
D) frequency

Answer 3

A

Question 4

Noah is listening to Leah tell a story about what happened in class yesterday. At this moment, these two are engaging in which communication actions?

A) Noah is encoding and Leah is decoding.
B) Noah and Leah are both encoding.
C) Noah is decoding and Leah is encoding.
D) Noah and Leah are both decoding.

Question 5

Gilberto makes a negative comment about Kristen's new haircut. He quickly recants saying, "I'm sorry, Kristen. You know I didn't mean it." Unfortunately, Kristen still feels hurt. This example demonstrates that communication is _____.

A) inescapable
B) intentional
C) irreversible
D) complicated

Question 6

The textbook describes small group communication as a transactional process among three to fifteen people who _____.

A) meet often
B) work in the same context
C) are "in sync" with each other
D) share a common purpose

Question 7

The terms feedback and context are introduced in the _____ communication model, but without the concept of simultaneous interaction.

A) communication as action
B) communication as interaction
C) communication as reaction
D) communication as transaction

Question 8

As the text relates, leaders of major corporations believe that _____ is the most important skill for workers to have.

A) computer literacy
B) creativity
C) verbalizing
D) listening

Question 9

Even though Connor felt strongly about his position on the matter, he included all opposing views in his presentation because he knew his audience consisted of people who felt differently than he did. Connor is demonstrating the idea of being _____.

A) other-oriented
B) self-oriented
C) unintentional
D) intentional

Question 10

_____ keeps a message from being understood and achieving its intended effect.

A) Decoding
B) Feedback
C) Noise
D) Encoding

Question 11

The words on the pages of a textbook and the wave of a hand your friend makes when she sees you on the street are both examples of _____.

A) nonverbal messages
B) signposts
C) symbols
D) visual images

Question 12

According to the criteria of communication competence, an effective message is one that _____.

A) is irreversible
B) is expressed intentionally
C) is received promptly
D) is understood

Question 13

Which of the following is the best example of impersonal communication?

A) asking the teller at the bank to cash a check
B) discussing skydiving with your English professor after class
C) reviewing your notes for your history exam
D) talking to your best friend about your job interview

Question 14

When you use Facebook to send a message to a friend, you are utilizing _____ communication.

A) mass
B) nonverbal
C) presentational
D) mediated

Question 15

Patrick understands that when he wants to get a haircut, he needs to call ahead for an appointment. He knows this even though he has never been told directly. This example illustrates a(n) _____ rule.

A) explicit
B) implicit
C) content
D) relational

Question 16

Trina knows she needs to select the next number from the display and wait for it to be called before she can place her deli order. This is an example of what aspect of communication?

A) context
B) rules
C) encoding
D) feedback

Question 17

Ginny didn't want to speak to her seatmate on the plane, so when she got into her seat, she purposefully avoided making eye contact. This shows how communication is _____.

A) inescapable
B) irreversible
C) plausible
D) complicated

Question 18

Ted is a communication researcher working at a local hospital. He studies how patients and the medical staff communicate. He also studies how the hospital communicates about its new weight loss campaign, "Drop It!" Ted is directly involved in researching which area of communication?

A) team communication
B) small group communication
C) health communication
D) mediated communication

Question 19

In the _____ perspective, both the source and the receiver send and receive messages at the same time.

A) communication as action
B) communication as feedback
C) communication as interaction
D) communication as transaction

Question 20

On the day Janet was scheduled to give her speech, her class was relocated into an auditorium. Janet couldn't quite overcome the feeling of isolation as she spoke to just twenty classmates in a room that could seat 500. Which of the following elements is most responsible for Janet's reaction?

A) feedback
B) context
C) information source
D) channel

Question 21

When you adapt your message to listeners, you are telling the listeners what they want to hear.

Question 22

When a speaker adjusts what is being communicated in response to the actions of listeners, that speaker is _____ the message.

A) adapting
B) symbolizing
C) following
D) describing

Question 23

The other-oriented perspective is essential for a message to achieve its desired effect.

Question 24

The content dimension of a message reveals the new information, ideas, or suggested actions the speaker wants to express.

Question 25

A followable prescription that indicates what behavior is obligated, expected, preferred, or prohibited in a specific situation is a(n) _____.

Question 26

A doorbell that rings continuously or an air conditioning unit that rumbles loudly are examples of psychological noise.

Question 27

Which scenario demonstrates intrapersonal communication?

A) talking to a friend about biology class
B) telling your roommate about a personal problem
C) talking to yourself before hitting the tennis ball
D) ordering a pizza over the phone

Question 28

_____ refers to the system of symbols structured by rules which makes it possible for people to understand one another.

A) Listening
B) Rhetoric
C) Phonetics
D) Language

Question 29

Personnel managers cite oral communication skills as a top factor in helping graduating college students obtain employment.

Question 30

The originator of a thought or emotion who encodes this information for someone is called the _____.

Question 31

The process of acting on information is known as _____.

Question 32

Brad is angry with Angie, so while she tells him why she wants to go out to a specific restaurant for dinner, he sits perfectly still and makes no eye contact with her. Brad is refusing to send any feedback to her.

Question 33

A nonverbal message may contradict a person's verbal message.

Question 34

Nissa was using _____ when she frowned after the teacher announced there would be a test next week.

A) verbal communication
B) nonverbal communication
C) gestures
D) rhetoric

Question 35

Communication is considered _____ because you cannot "take back" something you have already said.

Question 36

Sondra is conscious of her tendency to be soft-spoken and unassertive in communication situations. Based on this example, what characteristic of a competent communicator does Sondra have?

A) She effectively uses and interprets verbal messages.
B) She appropriately adapts her communication.
C) She is aware of her own communication.
D) She listens and responds thoughtfully.

Question 37

All communication takes place in some type of context.

Question 38

Rhetoric refers to the process of using symbols to influence or persuade.

Question 39

When Filiberto returns home from his classes, he finds that there are three emails from his friend that were sent at various times. These emails illustrate that mediated communication is synchronous.

Question 40

When the receiver of a message interprets the message he or she receives, it is known as _____.

Question 41

Explain why it is useful to study interpersonal communication. Use examples taken from the life of a typical college student to illustrate the points you make.

Question 42

Josh used _____ communication when he addressed all company employees about the new health care benefits.

Question 43

_____ refers to the beliefs, values, and moral principles by which people determine what is right and wrong.

Question 44

Compare and contrast the differences between impersonal and interpersonal communication.

Question 45

Thoughts, worries, and feelings that distract us from the communication process are called _____ noise.

Question 46

Discuss and explain the three criteria associated with communication competence.

Question 47

Explain the five fundamental principles of communication.

Question 48

Communication that occurs within yourself is referred to as _____ communication.

Question 49

Compare and contrast the three models of communication presented in the textbook: communication as action, communication as interaction, communication as transaction. Explain the basic components of each model and identify how each model is different and/or more realistic than the other models.

Question 50

To be _____ is to consider the needs, motives, desires, and goals of our communication partners while still maintaining our integrity.