Question 1

A performance review which takes place before a review panel of 8 to 12 people including co-workers, supervisors, team members and more is referred to as a:&#10;A) Review Panel&#10;B) 360-degree performance review&#10;C) Group Feedback Review&#10;D) 180-degree performance review

Accepted Answer

A performance review which takes place before a review panel including co-workers, supervisors, team members and more is referred to as a 360-degree performance review. This type of review is comprehensive and provides feedback from multiple perspectives.

Question 2

Which one of the following is not one of the five Management By Objectives (MBO) principles?&#10;A) A series of related organization goals and objectives&#10;B) Implementing a rewards system&#10;C) Participative decision-making&#10;D) A set time period to accomplish goals

Accepted Answer

The five Management By Objectives (MBO) principles are:
A) A series of related organization goals and objectives
C) Participative decision-making
D) A set time period to accomplish goals
B is not a principle but rather a potential tool that could be used in implementing MBO.

Question 3

Which one of the following factors is NOT something most firms base their compensation policies on?&#10;A) The employee's previous wage.&#10;B) What competing companies are paying.&#10;C) The cost of living.&#10;D) An employee's productivity.

Accepted Answer

Most firms base their compensation policies on factors such as what competing companies are paying, the cost of living, and an employee's productivity. An employee's previous wage is less commonly used as a primary factor for determining compensation, as it may not accurately reflect the current market rate, the cost of living, or the employee's productivity in the new role.

Question 4

Joan quit her job to start her own business. Joan's decision to leave her job was:&#10;A) involuntary turnover.&#10;B) outsourcing.&#10;C) voluntary turnover.&#10;D) downsizing.

Accepted Answer

Joan's decision was voluntary turnover, as she made the choice to leave her job on her own accord to pursue her own business venture. Involuntary turnover would occur if Joan was laid off or terminated from her job by her employer. Outsourcing and downsizing are organizational decisions, which do not apply to Joan's personal choice to leave her job.

Question 5

When a company forecasts the number of employees it will need, it is engaging in:&#10;A) speculation.&#10;B) a human resource plan.&#10;C) recruitment decision making.&#10;D) an exercise in futility.

Accepted Answer

When a company forecasts the number of employees it will need, it is engaging in human resource planning. This involves analyzing the current workforce and determining future staffing needs to achieve organizational goals.

Question 6

Which one of the following is the correct sequence of needs according to Maslow's Hierarchy of Needs Theory?&#10;A) Physiological needs, social (belongingness) needs, self-actualization needs, esteem needs, safety needs&#10;B) Self-actualization needs, esteem needs, social (belongingness) needs, safety needs, physiological needs&#10;C) Safety needs, esteem needs, physiological needs, social (belongingness) needs, self-actualization needs&#10;D) Physiological needs, safety needs, social (belongingness) needs, esteem needs, self-actualization needs

Accepted Answer

Maslow's Hierarchy of Needs Theory suggests that individuals have five levels of needs, with each level building on the previous one, and they must satisfy lower level needs before they can move to the next level. The correct sequence of needs is physiological needs (basic needs such as food, water, and shelter), safety needs (protection from danger and security), social (belongingness) needs (social interaction and companionship), esteem needs (self-esteem, achievement, and respect from others), and finally, self-actualization needs (personal growth, creativity, and fulfillment of potential). Option D follows this correct sequence, while the other options have the sequence arranged incorrectly.

Question 7

The process people use to evaluate the likelihood that their efforts will lead to the results they want and the degree to which they want those results is called:&#10;A) equity theory&#10;B) cost-benefit analysis&#10;C) expectancy theory&#10;D) foresight

Accepted Answer

Expectancy theory is the process people use to evaluate the likelihood that their efforts will lead to the results they want and the degree to which they want those results. This theory suggests that people make decisions through a cost-benefit analysis and choose courses of action based on the likelihood that their efforts will lead to desired outcomes. Equity theory is a theory that explains how people evaluate their own outcomes in relation to the outcomes of others. Cost-benefit analysis is a tool used to weigh the pros and cons of a decision. Foresight refers to the ability to predict or plan for the future.

Question 8

Which of the following is appropriate for an interviewer to ask an applicant during the initial interviewing process?&#10;A) Education&#10;B) Marital status&#10;C) Religion&#10;D) Criminal record

Accepted Answer

It is appropriate for an interviewer to ask about an applicant's education during the initial interviewing process as it pertains to their qualifications for the job. Questions about marital status, religion, and criminal record are not appropriate and can be considered discriminatory.

Question 9

Most companies now rely on which of the following methods as a primary means of recruitment?&#10;A) College/university job fairs&#10;B) Websites&#10;C) Personal referrals&#10;D) Want ads

Accepted Answer

Websites have become the primary means of recruitment for most companies as they provide a wider reach and greater convenience for both the employer and job seeker. College/university job fairs, personal referrals, and want ads may also be used, but are not as common or effective in reaching a large pool of potential candidates.

Question 10

The best companies to work for achieve that status because:&#10;A) managers understand how to motivate employees.&#10;B) employees are empowered.&#10;C) employees are well paid.&#10;D) objectives to achieve are clear.

Accepted Answer

The answer of The best companies to work for achieve...

Question 11

The process of reducing the number of employees within a firm by eliminating jobs is called what:&#10;A) employee separation.&#10;B) downsizing.&#10;C) outsourcing.&#10;D) involuntary turnover.

Accepted Answer

The answer of The process of reducing the number of...

Question 12

Many companies use performance appraisals to evaluate an employee's job performance. Which one of the following is NOT a criteria for an effective performance review?&#10;A) Must be linked to organizational goals&#10;B) Take place in the form of a two-way conversation&#10;C) Take place several times per year&#10;D) Be based on a single manager's subjective review

Accepted Answer

The answer of Many companies use performance appraisals to evaluate...

Question 13

Theory X assumes that employees:&#10;A) like to work and want to be recognized for their work.&#10;B) dislike work and avoid it.&#10;C) dislike work but feel an obligation to it.&#10;D) like to work but feel their personal lives take priority.

Accepted Answer

The answer of Theory X assumes that employees:&#10;A) like to...

Question 14

Flexible benefit plans, packages offering a choice of benefits to be distributed throughout a family, can also be referred to as:&#10;A) PTOs&#10;B) flextime&#10;C) cafeteria Plans&#10;D) sharing Programs

Accepted Answer

The answer of Flexible benefit plans, packages offering a choice...

Question 15

The most expensive part of recruitment and selection is:&#10;A) advertising job openings.&#10;B) conducting background checks.&#10;C) employment testing.&#10;D) making a bad hire.

Accepted Answer

The answer of The most expensive part of recruitment and...

Deck 8: Human Resource Management: From Recruitment to Labor Relations