Deck 17: Oral Presentations and Public Speaking
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Deck 17: Oral Presentations and Public Speaking
1
There is usually a particular style that is used in oral presentations.
False
2
The function of prompts is to help a speaker appear spontaneous.
True
3
PREP is an oral presentation formula used in
A) a manuscript speech.
B) a memorised speech.
C) an impromptu speech.
D) a briefing.
A) a manuscript speech.
B) a memorised speech.
C) an impromptu speech.
D) a briefing.
C
4
Eye contact holds the audience's interest and allows the speaker to note their responses to the presentation.
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5
The main aims of oral presentations in the workplace are
A) to inform, persuade and entertain the audience.
B) to instruct and report to leaders and other staff.
C) to inspire and motivate the audience.
D) to impress and entertain the audience.
A) to inform, persuade and entertain the audience.
B) to instruct and report to leaders and other staff.
C) to inspire and motivate the audience.
D) to impress and entertain the audience.
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6
Which options are approaches to public speaking?
A) Prepared and impromptu speeches
B) Manuscript and memorised speeches
C) Oral and team briefings
D) All of the above
A) Prepared and impromptu speeches
B) Manuscript and memorised speeches
C) Oral and team briefings
D) All of the above
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7
A briefing is
A) a long oral report that informs or persuades listeners.
B) an academic or professional presentation.
C) a short, accurate summary of the details of a plan or operation.
D) a written means to justify a solution that may invite participation.
A) a long oral report that informs or persuades listeners.
B) an academic or professional presentation.
C) a short, accurate summary of the details of a plan or operation.
D) a written means to justify a solution that may invite participation.
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8
What is a useful strategy for any type of oral presentation?
A) Memorise audience names
B) Memorise the introduction
C) Appeal to your audience's emotions
D) Use humour to establish rapport
A) Memorise audience names
B) Memorise the introduction
C) Appeal to your audience's emotions
D) Use humour to establish rapport
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9
The main difference between a seminar and webinar is determined by
A) the time and mode of presentation.
B) the purpose of the presentation.
C) the audience for the presentation.
D) the contents of the presentation.
A) the time and mode of presentation.
B) the purpose of the presentation.
C) the audience for the presentation.
D) the contents of the presentation.
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10
Three main factors in an effective style of presentation are
A) theme, approach and audience.
B) speaker, message and receiver.
C) manner of delivery, visuals and audience rapport.
D) information, persuasion and entertainment.
A) theme, approach and audience.
B) speaker, message and receiver.
C) manner of delivery, visuals and audience rapport.
D) information, persuasion and entertainment.
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11
What could be left with the audience after a briefing?
A) A short memo report
B) Questions on notice
C) The presenter's speaking notes
D) PowerPoint slides
A) A short memo report
B) Questions on notice
C) The presenter's speaking notes
D) PowerPoint slides
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12
Speaking on a work-related issue in a public forum could take the form of
A) introductions and instructions.
B) brief oral reports and long formal presentations.
C) team briefings and speeches of welcome.
D) all of the above.
A) introductions and instructions.
B) brief oral reports and long formal presentations.
C) team briefings and speeches of welcome.
D) all of the above.
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13
A good way to develop rapport with an audience in a presentation is to
A) tell them that they have made a wise decision to attend the presentation.
B) tell a story, add inclusive humour or use appropriate self-deprecation.
C) commend them on their evident good common sense and commitment.
D) tell a few jokes about what happened on the way to the current venue.
A) tell them that they have made a wise decision to attend the presentation.
B) tell a story, add inclusive humour or use appropriate self-deprecation.
C) commend them on their evident good common sense and commitment.
D) tell a few jokes about what happened on the way to the current venue.
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14
The main purpose of a briefing is
A) to guide the audience to the right track.
B) to engage the audience in discussion.
C) to analyse details of a new proposal at length.
D) to instruct, inform or persuade the audience to act in a certain way.
A) to guide the audience to the right track.
B) to engage the audience in discussion.
C) to analyse details of a new proposal at length.
D) to instruct, inform or persuade the audience to act in a certain way.
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15
Experienced speakers prefer to choose some of their words as prompts during the oral presentation in order to
A) draw the attention of the audience.
B) increase spontaneity.
C) internalise the speech.
D) strengthen the theme.
A) draw the attention of the audience.
B) increase spontaneity.
C) internalise the speech.
D) strengthen the theme.
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16
What can often be offensive in an oral presentation?
A) Anecdotes
B) Delivery style
C) Tone of voice
D) Humour
A) Anecdotes
B) Delivery style
C) Tone of voice
D) Humour
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17
What is the main feature of a team briefing?
A) It is an accurate summary of the details of a conference presentation.
B) It is an update on progress or activities presented by several members of a group.
C) It is an update on strategy from senior managers.
D) It is a meeting with managers and team members.
A) It is an accurate summary of the details of a conference presentation.
B) It is an update on progress or activities presented by several members of a group.
C) It is an update on strategy from senior managers.
D) It is a meeting with managers and team members.
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18
What determines the appropriate approach you choose for your presentation?
A) Your audience
B) The occasion and the purpose of your presentation
C) The topic and theme of your presentation
D) What you expect to gain as a result
A) Your audience
B) The occasion and the purpose of your presentation
C) The topic and theme of your presentation
D) What you expect to gain as a result
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19
What is a potential problem when using podcasts?
A) Disconnected computers
B) Audience attention spans
C) Time delays
D) Badly organised presentations
A) Disconnected computers
B) Audience attention spans
C) Time delays
D) Badly organised presentations
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20
Using humour when you begin a presentation is one way to develop rapport with your audience.
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21
Reflect on the best speaker or presenter you have observed. What made their presentation effective? How might you borrow from their techniques? Create a list of strategies or techniques that you plan to use in your next presentation.
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22
A podcast can exist in both digital and analogue forms.
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23
In planning a presentation, speaker confidence is built by
A) thorough planning and research.
B) presentation of well-organised material.
C) thorough understanding of the main ideas to be covered.
D) all of the above.
A) thorough planning and research.
B) presentation of well-organised material.
C) thorough understanding of the main ideas to be covered.
D) all of the above.
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24
Repetition needs to be avoided in oral presentations.
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25
A manuscript speech style is often used for special occasions and courtesy speeches.
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26
A short, accurate summary of the details of a plan or operation is an example of a briefing.
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27
Unlike written communication which is read and can then be re-read, a speech has to get it right the first time in front of the audience. Therefore, in terms of planning a presentation, it is most important to
A) provide visual cues (graphics, slides) as well as the verbal message.
B) plan and practise the speech so that voice, tone and pace are perfect.
C) order the main ideas in a focused, logical, easy to understand fashion.
D) establish rapport with the audience.
A) provide visual cues (graphics, slides) as well as the verbal message.
B) plan and practise the speech so that voice, tone and pace are perfect.
C) order the main ideas in a focused, logical, easy to understand fashion.
D) establish rapport with the audience.
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28
People are more likely to remember communication that is encoded in a written message.
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29
Using a humorous anecdote would fulfil which step in Monroe's motivated sequence?
A) Need
B) Satisfaction
C) Attention
D) Action
A) Need
B) Satisfaction
C) Attention
D) Action
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30
It is important to define a specific rather than a general objective for the presentation.
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31
Irrespective of its style, any business presentation must be planned and prepared and relevant to the audience.
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32
The purpose of researching for a speech is to
A) find facts and locate evidence, supporting information and documentation.
B) entertain the audience with the range and depth of material presented.
C) ensure that information is convincing even if it is subjective.
D) ensure that the audience will agree with the point of view presented.
A) find facts and locate evidence, supporting information and documentation.
B) entertain the audience with the range and depth of material presented.
C) ensure that information is convincing even if it is subjective.
D) ensure that the audience will agree with the point of view presented.
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33
The feature of a manuscript speech is that it is suited to short talks.
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34
A recommended size for palm cards is 130 mm × 130 mm.
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35
The two basic patterns of organisation for a speech suggested by the course book are
A) chronological and astronomical order.
B) qualitative and quantitative order.
C) logical and persuasive order.
D) inductive and deductive order.
A) chronological and astronomical order.
B) qualitative and quantitative order.
C) logical and persuasive order.
D) inductive and deductive order.
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36
A presentation comparing population growth between cities would be most effectively ordered using which pattern?
A) Chronological
B) Topical
C) Spatial
D) Relational
A) Chronological
B) Topical
C) Spatial
D) Relational
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37
The impromptu speech is defined as 'unexpected and delivered with little or no preparation'.
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38
When planning a presentation, the first questions that need to be asked are:
A) What does the audience expect; how long does the speech need to be; what sorts of questions might be asked at the end of the speech; how to conclude?
B) What will be said to introduce the topic; what three main points are required in the body; how will questions be handled; how will the speech conclude?
C) What is the purpose of this speech; who will be there; what is the setting or context; what main points need to be made?
D) Where and when will the speech take place; what needs to be decided; what tone or approach will be used to deliver the information?
A) What does the audience expect; how long does the speech need to be; what sorts of questions might be asked at the end of the speech; how to conclude?
B) What will be said to introduce the topic; what three main points are required in the body; how will questions be handled; how will the speech conclude?
C) What is the purpose of this speech; who will be there; what is the setting or context; what main points need to be made?
D) Where and when will the speech take place; what needs to be decided; what tone or approach will be used to deliver the information?
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39
A memorised speech is also known as an extemporaneous speech.
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40
In analysing their audience, speakers consider such characteristics as the audience's experience, level of knowledge about the topic, age, interests and reasons for being there and listening. This analysis is carried out so that the speaker
A) knows how best to persuade the audience to their viewpoint.
B) delivers a presentation that better meets audience needs.
C) anticipates and prepares for any audience objections.
D) is better positioned to inspire and motivate the audience.
A) knows how best to persuade the audience to their viewpoint.
B) delivers a presentation that better meets audience needs.
C) anticipates and prepares for any audience objections.
D) is better positioned to inspire and motivate the audience.
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41
What is meant by 'rewrite the presentation for the ear'?
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42
Which of the following are common characteristics of a conclusion?
A) Summarises the main points; includes an anecdote or a call to action, co-operation or support; includes a recommendation
B) Includes additional, new and startling but memorable information
C) Reminds the audience of the purpose of the talk and includes a joke
D) Uses such signalling words as 'firstly', 'secondly', 'finally'
A) Summarises the main points; includes an anecdote or a call to action, co-operation or support; includes a recommendation
B) Includes additional, new and startling but memorable information
C) Reminds the audience of the purpose of the talk and includes a joke
D) Uses such signalling words as 'firstly', 'secondly', 'finally'
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43
Why should a speaker rehearse and revise before a presentation?
A) To be familiar with the main ideas and establish the delivery time
B) Because the speaker is quite often nervous
C) To help thinking
D) Because it is required
A) To be familiar with the main ideas and establish the delivery time
B) Because the speaker is quite often nervous
C) To help thinking
D) Because it is required
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44
The purpose of the technique of 'rewriting for the ear' in preparing a presentation is to
A) polish the presentation to suit the needs of formal, academic English.
B) meet the needs of assessors and managers.
C) refine the speech to meet the needs of a virtual audience who are reading the message.
D) refine the speech to meet the needs of the audience who are listening to the message.
A) polish the presentation to suit the needs of formal, academic English.
B) meet the needs of assessors and managers.
C) refine the speech to meet the needs of a virtual audience who are reading the message.
D) refine the speech to meet the needs of the audience who are listening to the message.
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45
What is the main thing that an introduction in a speech needs to do?
A) Introduce the speaker and the topic
B) Identify the main theme and review the structure of the speech
C) Outline the search and sources
D) Create interest in the speech
A) Introduce the speaker and the topic
B) Identify the main theme and review the structure of the speech
C) Outline the search and sources
D) Create interest in the speech
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46
The main point of your summary in a presentation is to attract the audience's attention.
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47
Identify three techniques for enlivening the body of a presentation.
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48
Which of the following is true about the parts of an oral presentation?
A) The three points made in the body or central part should be entertaining and contrast with the points made in the introduction and conclusion.
B) The body develops the theme, is the central part of the presentation and informs, persuades or entertains the audience.
C) The conclusion introduces the main ideas, entertains the audience and develops the theme.
D) The introduction catches audience attention, identifies the topic and develops the theme.
A) The three points made in the body or central part should be entertaining and contrast with the points made in the introduction and conclusion.
B) The body develops the theme, is the central part of the presentation and informs, persuades or entertains the audience.
C) The conclusion introduces the main ideas, entertains the audience and develops the theme.
D) The introduction catches audience attention, identifies the topic and develops the theme.
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49
Monroe's motivated sequence works best when a presentation has a chronological order purpose.
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50
Using chronological order is an example of a logical pattern of organisation.
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51
During a presentation, the presenter's credibility rises and falls as the audience responds to elements such as language usage, ideas and structure.
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52
Describe the purpose of each part of an oral business presentation. List two strategies you can use to make the introduction more effective.
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53
Without an appropriate structure, a speech is only a collection of random thoughts. Which of the following reflects the best elements of an effective speech?
A) Complex structure; extensive detail
B) Transparent structure; clear signposting
C) Limited use of notes; bullet points to highlight key ideas
D) Rhetorical questions; strong imagery; variety
A) Complex structure; extensive detail
B) Transparent structure; clear signposting
C) Limited use of notes; bullet points to highlight key ideas
D) Rhetorical questions; strong imagery; variety
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54
Why should you rehearse and revise the presentation?
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55
Multimedia, when used to support an oral presentation, is most effective if it is
A) simple, clear and visible.
B) motivating, supportive and interesting.
C) focused, logical and high impact.
D) animated, colourful and engaging.
A) simple, clear and visible.
B) motivating, supportive and interesting.
C) focused, logical and high impact.
D) animated, colourful and engaging.
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56
What steps would you take in planning a presentation? Why is it important to consider the nature of your audience? Justify your answer with examples.
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57
Why do you think the conclusion is often seen as one of the most important sections of the presentation?
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58
Explain the steps in Monroe's motivated sequence. Discuss why they are effective in motivating the audience to respond.
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59
During a break, visual aids should be left on show.
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60
Identify the differences between the five basic logical patterns of organisation for oral presentations.
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61
Anxiety is best reduced by
A) thorough preparation, knowledge of subject matter and positive self-talk.
B) deep breathing, smiling and chatting with audience members seated nearby.
C) checking equipment and reminding yourself that audiences are appreciative.
D) moving around during the talk, using gestures and being at ease with your body.
A) thorough preparation, knowledge of subject matter and positive self-talk.
B) deep breathing, smiling and chatting with audience members seated nearby.
C) checking equipment and reminding yourself that audiences are appreciative.
D) moving around during the talk, using gestures and being at ease with your body.
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62
Speakers should change pace approximately every 15 minutes to maintain audience attention.
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63
What ground rules help to maintain control, avoid heated exchanges and prevent one or two people from dominating the questions period before your presentation?
A) Insist that all questions be taken on notice
B) Appoint somebody to ask pre-prepared questions
C) Try to ignore the people who are dominating and invite questions from others
D) Announce a time limit for the question period and a question limit per person
A) Insist that all questions be taken on notice
B) Appoint somebody to ask pre-prepared questions
C) Try to ignore the people who are dominating and invite questions from others
D) Announce a time limit for the question period and a question limit per person
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64
What is the most effective technique when answering an intimidating question?
A) Adopt the same attitude as the questioner
B) Use diplomacy and politeness
C) Avoid the questioner and invite others to participate
D) Advise the questioner that you are not taking further questions
A) Adopt the same attitude as the questioner
B) Use diplomacy and politeness
C) Avoid the questioner and invite others to participate
D) Advise the questioner that you are not taking further questions
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65
Describe two strategies you can use to manage challenging or difficult questions in a presentation.
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66
Using gestures when speaking can be effective in managing your nerves.
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67
Discuss strategies a presenter can use to establish and maintain a relationship with the audience.
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68
When the fear of speaking becomes distressing, it means that you need to try to ignore it and be confident in yourself.
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69
A presenter should rephrase a question back to the person who asked it if that person is a
A) dominator of the discussion.
B) promoter of a hidden agenda.
C) poor articulator.
D) self-promoter.
A) dominator of the discussion.
B) promoter of a hidden agenda.
C) poor articulator.
D) self-promoter.
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70
Textural variation is most important after the first 10 minutes of a speech to maintain the audience's attention.
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71
The technique of asking 'what do the rest of you think?' is a useful way to involve the audience.
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72
What enhances credibility and keeps the audience interested during a presentation?
A) A willingness to answer questions
B) A willingness to use humour
C) The strength of formal rhetorical skills
D) The inception of audiovisual aids
A) A willingness to answer questions
B) A willingness to use humour
C) The strength of formal rhetorical skills
D) The inception of audiovisual aids
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73
Ground rules are statements of guidelines that establish behaviour related to a presentation or speech.
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74
Outline three strategies for reducing stage fright.
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75
Describe nonverbal behaviours that impact on an oral presentation. Identify two forms of nonverbal behaviour that detract from a presentation and describe how they can be avoided.
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76
If an audience member asks an off-topic question, the presenter should use a bridge phrase such as 'Let's move on to ... '
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77
Anxiety or nervousness prior to a presentation can be positive because
A) the audience will expect the speaker to be nervous.
B) the audience is more likely to empathise with the speaker.
C) it will help the presenter with time management of the presentation.
D) it can give extra emotional or physical energy to the delivery.
A) the audience will expect the speaker to be nervous.
B) the audience is more likely to empathise with the speaker.
C) it will help the presenter with time management of the presentation.
D) it can give extra emotional or physical energy to the delivery.
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78
Which of the following is not an essential characteristic of ethical public speakers?
A) Honesty
B) Avoidance of plagiarism
C) Engaging the audience
D) Ability to develop and achieve responsible speech goals
A) Honesty
B) Avoidance of plagiarism
C) Engaging the audience
D) Ability to develop and achieve responsible speech goals
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79
Identify three types of problematic questioners and how you would deal with them during a presentation.
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80
What functions do audiovisual aids play in a presentation?
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