Deck 15: Pharmacy Operations Management

Question 1

An institutional pharmacy is located in a:

A) Hospital
B) Long-term care facility
C) Physician's office building
D) Both B and C

Answer 1

Hospital

Question 2

When checking a prescription order the pharmacist needs to:

A) See the manufacturer's bottle that was used in filling the prescription
B) See the prescription
C) See the prescription log
D) Both A and B

Answer 2

Both A and B

Question 3

Utilizing a quality assurance process to ensure practices and daily tasks should be monitored by:

A) Lead pharmacy technician
B) Pharmacist-in-charge
C) SOPs
D) Both A and B

Answer 3

SOPs

Question 4

Medications for long-term care patients are dispensed using:

A) Blister cards
B) EZ-open containers since there are no children present
C) Strip packaging
D) Both A and C

Question 5

Long-term care patients receive a:

A) 7-day supply of medication
B) 15-day supply of medication
C) 30-day supply of medication
D) 45-day supply of medication

Question 6

A "fast mover" is a medication

A) That is the same as an "ASAP" medication
B) That is the same as a "STAT" medication
C) That is one that is most often prescribed
D) That is one that is used in a long-term care facility

Question 7

Which of the following is an appropriate question for a pharmacy technician to ask a patient?

A) Do you have allergies?
B) Do you live at 150 Park Ave?
C) Is your birth date December 2, 1956?
D) What allergies do you have?

Question 8

Which of the following roles might a pharmacy technician perform in the data entry/stocking area of a community pharmacy?

A) Administering immunizations
B) Counting medications
C) Handling insurance rejects
D) Both B and C

Question 9

The benefit(s) of using bar codes in a pharmacy include:

A) Inexpensive to implement
B) Inventory control
C) Reducing medication errors
D) Both B and C

Question 10

All of the following are common areas in a community pharmacy except:

A) Counseling area
B) Intake window
C) Reconstitution area
D) Sterile compounding area

Question 11

When a patient is dropping off a prescription the pharmacy technician should obtain

A) Patient's address
B) Patient's birth date
C) Patient's insurance information
D) All of the above

Question 12

The CPOE area is

A) Where emergency or disaster medication are stocked
B) Where OR tray and crash cart restocking takes place
C) Where stocking for non-clinical areas such as central supply or EMS takes place
D) Where orders are scanned or faxed to the pharmacy and processed for filling or supply in an ACD

Question 13

A pneumatic tube is used in a;

A) Community pharmacy to send the filled prescription from pharmacist to the pharmacy technician at the pickup window
B) Hospital pharmacy to send a filled medication order from the pharmacy to the nursing unit
C) Long-term care pharmacy to send a filled medication order from the pharmacy to the nursing unit
D) Both B and C

Question 14

If a customer overhears a pharmacy technician repeating a patient's name the pharmacy technician may be violating

A) HIPAA regulations
B) NABP regulations
C) OBRA'87 regulations
D) OBRA'90 regulations

Question 15

Who establishes physical standards for pharmacies with regard to lighting and space requirements?

A) American Pharmacist Association
B) National Association of Boards of Pharmacy
C) State Board of Pharmacy
D) United States Pharmacopoeia

Question 16

Who established the standards for the layout, equipment, maintenance, training, and all procedures related to preparing sterile medications?

A) APHA
B) FDA
C) NABP
D) USP

Question 17

Patient counseling may be performed by a

A) Certified pharmacy technician
B) Designated pharmacy employee
C) Pharmacist
D) All of the above

Question 18

All of the following are roles of a community pharmacist except:

A) Administering immunizations
B) Monitoring medication adherence
C) Participating in medication management therapy
D) Participating in clinical trials and research

Question 19

Who is responsible for replenishing medications in an ACD in a hospital?

A) Clinical pharmacist
B) Nurse
C) Pharmacy technician
D) All of the above

Question 20

The ASHP Pharmacy Practice Model Initiative focuses on

A) "Automation and technology"
B) "Advancing the health and well-being of patients"
C) "Cost containment strategies"
D) "Telepharmacy"

Question 21

A code cart will contain:

A) Amoxicillin
B) IV bags
C) Syringes
D) Both B and C

Question 22

It is a food idea for "fast movers" in a pharmacy to be stored

A) Along the wall closest to the intake window
B) Along the wall closest to the pickup window
C) Close to the dispensing (working) counter
D) In a locked safe

Question 23

What is required to provide safe patient care in any pharmacy setting?

A) Eliminating pharmacy technician education requirements
B) Establishing minimum knowledge levels for pharmacy technicians
C) Reducing state board of pharmacy regulations
D) Both A and C

Question 24

Institutional pharmacists are involved with

A) Discharge planning
B) Evaluating laboratory values
C) Participating in risk management and evaluation of therapies
D) All of the above

Question 25

A pharmacy order to a wholesaler is usually sent:

A) At the beginning of the day
B) At the beginning of the shift
C) At the end of the business day
D) Either A or C

Question 26

The benefit(s) of automation and technology in pharmacy include:

A) Decreased accuracy
B) Fewer errors
C) Improved efficiency
D) Both B and C

Question 27

Finished prescriptions are stored in the:

A) Pharmacy and Pick-up area
B) Pick-up area only
C) Will call area only
D) Pick-up area or will call

Question 28

All of the following are areas found in a hospital pharmacy except:

A) Automated dispensing system area
B) Crash cart restocking area
C) Emergency medication supply room
D) Patient counseling area

Question 29

What is the meaning of ADS?

A) Additional data security
B) Ambulatory drug supply
C) Anaphylaxis drug safety
D) Automated dispensing system

Question 30

An example of durable medical equipment is:

A) Diabetes supplies
B) Ostomy supplies
C) Walker
D) Wound care supplies