Deck 11: Safety Management in a Global Marketplace

Question 1

The rationale of TSM applies the principles of quality management (QM) to safety management.

Answer 1

True

Question 2

Pressure to increase productivity often results in actions that are detrimental to the health and safety of workers.

Answer 2

True

Question 3

ISO 9000 an occupational health and safety management system standard.

Answer 3

False

Question 4

Most competitive companies typically are also the safest.

Question 5

Which factors in the competitiveness equation is most affected by a safety recall on a product?

A) productivity
B) Cost
C) Response time
D) Service
E) Corporate image

Question 6

Competitiveness is the ability to succeed and prosper in which of the following types of markets?

A) Local
B) Regional
C) National
D) Global
E) All of the above

Question 7

Corporate image is not important in a competitive global marketplace.

Question 8

Competitiveness is "the ability to consistently succeed and prosper in the marketplace whether it is local, regional, national, or global."

Question 9

The two most important factors influencing a company's competitiveness are government sponsorship and number of employees.

Question 10

Value added is the difference between what it costs to produce a product and the value the marketplace puts on it.

Question 11

Service, in the context of competitiveness, is closely related to health and safety.

Question 12

What are the two most important factors influencing a company's competitiveness?

A) Productivity and quality
B) Productivity and safety
C) Quality and safety
D) Added value and productivity
E) Location and marketing

Question 13

Quality management (QM) is an approach to doing business that maximizes the competitiveness of an organization through continuous improvement of its products, services, people, processes, and environments.

Question 14

Productivity declines when (1) output is constant but input decreases or (2) output increases and input is constant.

Question 15

Which industrialized nation has seen the greatest increase in production, since World War II?

A) Japan
B) Great Britain
C) France
D) Canada
E) United States

Question 16

Canada has historically been among the least productive among industrialized nations.

Question 17

Quality without which of the following, results in costs that are too high to be competitive.

A) Service
B) Productivity
C) Image
D) Response
E) Risk

Question 18

Quality is a measure of the extent to which a product or service meets or exceeds customer expectations

Question 19

It is critical that modern health and safety professionals understand the positive relationship between health/safety and competitiveness and that they are able to articulate it effectively.

Question 20

Full responsibility for quality is shared between the safety department and the quality manager.

Question 21

The QM concept is known by different names. It is sometimes called:

A) QL, total quality leadership
B) TQC, total quality control
C) TQ, total quality
D) TQM, total quality management
E) All of the above

Question 22

Productivity is a measure of which of the following ratios?

A) Output/input
B) Productivity/cost
C) Input/cost
D) Input/output
E) Output/productivity

Question 23

What implications will baby-boomers have for global competitiveness?

A) The baby-boom generation brings invaluable experience to the job
B) The baby-boom generation brings a positive work ethic to the job
C) The baby-boom generation has special needs
D) The baby-boom generation has physical limitations
E) All of the above

Question 24

QM is the job of which workplace party?

A) Safety manager
B) Quality manger
C) Front-line workers
D) Executive teams
E) All of the above

Question 25

Quality is essential to which of the following?

A) Safety
B) Productivity
C) Competitiveness
D) Profit
E) None of the above