Deck 11: Cyberlaw

Question 1

A group member who communicates in a way that builds trust and appreciative interpersonal relationships in a group fulfills a(n)

A) formal role.
B) task role.
C) maintenance role.
D) egocentric role.

Answer 1

C

Question 2

The objective or purpose of a group is called (its)

A) interaction.
B) goal.
C) common identity.
D) interdependence.

Answer 2

B

Question 3

A virtual group is one that

A) exists only for a short period of time.
B) relies on technology to communicate.
C) lacks a clear goal or purpose.
D) presents similar challenges as other types of groups.

Answer 3

B

Question 4

Which is a characteristic of small groups?

A) Interdependent persons
B) Common identity
C) Common goal
D) All of the options are correct.

Question 5

In what phase of group development do members have different ideas on how to approach a task or who should take on leadership roles?

A) Norming
B) Performing
C) Forming
D) Storming

Question 6

Your family is a type of secondary small group.

Question 7

While maintenance roles focus upon social interaction and relationships, task roles focus more on achieving the group goal.

Question 8

In which type of egocentric role does a teammate rely on other members to do all the work?

A) Argumentative
B) Social loafing
C) Apprehensive
D) Storming

Question 9

In what type of group do you work with people to achieve specific goals or perform tasks?

A) Cohesive group
B) Virtual group
C) Primary group
D) Secondary group

Question 10

A support group such as AA or a problem-solving group are both examples of primary small groups.

Question 11

In which phase of group development do members resolve conflicts and begin to work together as a cohesive team?

A) Performing
B) Storming
C) normingNorming
D) formingForming

Question 12

A group is virtual if there is physical distance between its members and if they primarily rely on technology to communicate.

Question 13

Garth wear his earbuds and listens to music on his phone while his group meets. He moves to the music and sometimes even sings along. He does not participate in the group's discussions, and several members have complained to the group leader that his behavior is distracting. What group role is Garth fulfilling?

A) Argumentative role
B) Task role
C) Maintenance role
D) Egocentric role

Question 14

What is an advantage of using virtual groups?

A) Lack nonverbal communication
B) Physical distance of group members
C) Often less expensive
D) Hard to build cohesion

Question 15

In which of Tuckman's group development stages might members compete for status and openly disagree?

A) Performing
B) Storming
C) Norming
D) Forming

Question 16

When Maria works with her small group in her communication class, she asks questions to clarify what her groupmates are saying and helps to synthesize their various thoughts and opinions. What role is Maria fulfilling?

A) Maintenance role
B) Task role
C) Group role
D) Formal role

Question 17

In which phase of group development do members assume appropriate roles and work productively?

A) Performing
B) Storming
C) Adjourning
D) Norming

Question 18

Which of the following situations best depicts small group communication as defined in your text?

A) people talking in an elevator
B) bystanders at an accident scene
C) congregation listening to a sermon
D) jury members deliberating a court case

Question 19

A team of individuals working together to achieve a common goal and who communicate primarily through technology is a

A) virtual small group.
B) primary group.
C) secondary group.
D) mediated small group.

Question 20

Your textbook suggests all of the following strategies for reducing communication apprehension in groups EXCEPT

A) focused practice.
B) chill out.
C) pose simple questions to clarify points.
D) prepare messages ahead of time.

Question 21

Task and maintenance roles are formal roles.

Question 22

What type of roles are taken on by appointment or election?

A) Task roles
B) Maintenance roles
C) Egocentric roles
D) Formal roles

Question 23

In which phase of group development do members complete their task?

A) Performing
B) Storming
C) Norming
D) Forming

Question 24

On the last day of class, Sara's chemistry study group meets at a coffeehouse to celebrate their final exam being over. They are all a little sad that they will no longer see one another in their study sessions every week because the study group has run its course. What stage of group development does this represent?

A) Performing
B) Storming
C) Adjourning
D) Norming

Question 25

The individuals who meet your basic life, psychological, and social needs are

A) primary groups.
B) secondary groups.
C) small groups.
D) virtual small groups.

Question 26

In which phase of group development do members disband?

A) Storming
B) Adjourning
C) Performing
D) Norming

Question 27

Groups usually proceed through five stages including storming, warming, conforming, performing, and adjourning.

Question 28

According to your text, all of these are challenges posed by virtual groups EXCEPT

A) physical distance.
B) save money and time.
C) hard to build cohesion.
D) varied ability to use communication technology.

Question 29

When a group member exhibits unique behavioral patterns or communication that serves specific functions, that member has assumed a

A) group role.
B) formal role.
C) task role.
D) maintenance role.

Question 30

A local chapter of Alcoholics Anonymous is an example of a

A) primary group.
B) secondary group.
C) virtual group.
D) cohesive group.

Question 31

Being highly argumentative and being verbally aggressive are both considered to have a negative impact on groups.

Question 32

Three or more interdependent persons who share a common identity and communicate to achieve a common goal is a

A) primary small group.
B) small group.
C) secondary small group.
D) virtual small group.

Question 33

Members of virtual small groups

A) meet and communicate in real time.
B) meet in person at least once.
C) are separated by physical distance.
D) experience technology failures.

Question 34

During the storming phase of group development, conflict arises.

Question 35

What is a disadvantage of using virtual groups?

A) Lack of nonverbal communication
B) Technology challenges
C) Hard to build cohesion
D) All of the options are correct.

Question 36

When a team member's communication disrupts a group's efforts, that individual is fulfilling a(n)

A) egocentric role.
B) argumentative role.
C) communication apprehension
D) storming role.

Question 37

A group whose members like each other and share a sense of camaraderie is

A) cohesive.
B) performing.
C) norming.
D) primary.

Question 38

What is likely to be true of group members who experience high communication apprehension as compared to those with lower communication apprehension?

A) More likely to express their opinions
B) May appear as aloof, stiff, withdrawn
C) Demonstrate more confidence
D) Demonstrate small group competence

Question 39

According to group development theory, every group naturally progresses through each of the five phases.

Question 40

Members who exchange information about a duty or goal important to your group are fulfilling

A) egocentric roles.
B) maintenance roles.
C) task roles.
D) formal roles.

Question 41

Introverted individuals tend to fulfill maintenance roles in small groups.

Question 42

Expectations about behavior within a group are called

A) cohesiveness.
B) formal roles.
C) norms.
D) task roles.

Question 43

Taking a stance on controversial issues and refuting those who disagree with you is called

A) communication apprehension.
B) social loafing.
C) storming.
D) argumentativeness.

Question 44

In which phase of group development do group members come to know one another and the tasks?

A) Storming
B) Norming
C) Forming
D) Performing

Question 45

Which is the correct order for Tuckman's five group development stages?

A) Forming, storming, norming, performing, adjourning
B) Forming, norming, performing, storming, adjourning
C) Norming, storming, performing, forming, adjourning
D) Norming, forming, storming, performing, adjourning

Question 46

One method of enhancing group cohesiveness is through self-disclosure.

Question 47

A small group is two or more interdependent people who communicate to achieve a common goal.

Question 48

Highly argumentative individuals are not able to separate issues from people, and tend to be ineffective group members.

Question 49

Selim always notices when members of his group are quiet and asks them what they think about the discussion topic. He also detects when members are becoming restless and suggests a break. What group role is Selim fulfilling?

A) Task role
B) Egocentric role
C) Formal role
D) Maintenance role

Question 50

Social loafing is an example of a task role.

Question 51

A group member who says, "Why don't you just take care of this; I'm too busy and have better things to do than work on this group project" is demonstrating

A) social loafing.
B) formal roles.
C) group roles.
D) task roles.

Question 52

One effective strategy for minimizing the impact of egocentric roles is to enforce and abide by group norms.

Question 53

If Jonathan experiences anxiety when communicating with others to the point that he avoids communication, he is experiencing high communication apprehension.

Question 54

Specific patterns of behavior and communication that members develop from interacting over time are called

A) performing.
B) group roles.
C) social loafing.
D) cohesiveness.

Question 55

Verbal aggression is an example of communication competence because it is the tendency to attack issues and positions, not people or their self-concepts.

Question 56

In which phase of group development do members agree on how to achieve a goal and who will do what?

A) Forming
B) Norming
C) Performing
D) Adjourning

Question 57

Ezra isn't afraid to point out when the group is spending too much time socializing. His fellow group members depend on him to keep them on track so they finish what they need to accomplish on time. What role is Ezra fulfilling?

A) Task role
B) Maintenance role
C) Egocentric role
D) Formal role

Question 58

Steve knows his group members think he doesn't care about them or the group, but he actually does. The fact is, he feels intense anxiety about speaking up, even in a small group of classmates. What does this illustrate?

A) Social loafing
B) Perception checking
C) Forming
D) Communication apprehension

Question 59

You joined a newly formed group responsible for developing a recycling program for your community. At first, group members are somewhat reserved and uncomfortable working with strangers. Which of Tuckman's stages of group development is your group experiencing?

A) Forming
B) Norming
C) Storming
D) Adjourning

Question 60

In which of Tuckman's group development stages are members socially cautious and overly polite?

A) Performing
B) Adjourning
C) Norming
D) Forming

Question 61

Identify two types of group roles.

Question 62

Identify three tools that can be used to facilitate virtual communication.

Question 63

Provide an example of a primary and secondary group.

Question 64

What does it mean when a group member assumes an egocentric role and engages in social loafing?

Question 65

Explain the difference between primary and secondary groups and provide an example of each.

Question 66

Define argumentativeness.

Question 67

Identify the two types of small groups.

Question 68

Identify and explain two primary communication traits particularly relevant to small group communication.

Question 69

What are three ways group members can establish positive norms?

Question 70

What is communication apprehension?

Question 71

Anticipated or real anxiety associated with communicating with others is

A) argumentativeness.
B) communication apprehension.
C) social loafing.
D) cohesiveness.

Question 72

What are two advantages of an argumentative group member?

Question 73

According to gender research, women and men communicate more similarly than stereotypes represent.

Question 74

Your family and friends are examples of which a

A) primary group.
B) self-help group.
C) social group.
D) secondary group.

Question 75

A handful of friends waiting for a yoga class to start is considered to be a group.

Question 76

What is a small group?

Question 77

Identify and explain the characteristics of groups.

Question 78

What are three challenges of working in virtual groups?

Question 79

What is a group role? Identify and explain the three types of group roles.