Deck 2: The Court System and Dispute Resolution

Question 1

Convictions that an individual holds to be true are

A) attitudes.
B) beliefs.
C) values.
D) personal constructs.

Answer 1

B

Question 2

Henry just found out that his best friend, Jay, is getting divorced. Having recently been through a divorce himself, Henry can understand how Jay is feeling and offers to listen if Jay wants to talk. Henry is demonstrating

A) empathy.
B) perception-checking.
C) sympathy.
D) selflessness.

Answer 2

A

Question 3

Which of these is a method of communicating more competently that involves perspective-taking and feeling concern for how other people are feeling?

A) Empathy
B) Halo effect
C) Gestalt
D) Algebraic impression

Answer 3

A

Question 4

Your self-concept is based upon the sets of beliefs, attitudes, and values your significant others have about you.

Question 5

Which of the following is a strategy you can use to maintain face?

A) Use words and actions consistent with the face you are trying to present.
B) Use communication that is consistent with others' perceptions of you.
C) Anticipate and manage events that could contradict your face.
D) All of the options are correct.

Question 6

A culture that values the group or society over individual goals is

A) individualistic.
B) collectivistic.
C) a Gestalt.
D) self-aware.

Question 7

The tendency to act in ways that ensure interactions occur as you believed and predicted they would is called (a)

A) self-verification.
B) self-reflection.
C) self-serving bias.
D) self-fulfilling prophecy.

Question 8

Which of these is a type of self-awareness that focuses on evaluating and improving your communication?

A) Attribution
B) Social comparison
C) Perception
D) Critical self-reflection

Question 9

The tendency to negatively interpret the behavior of people for whom you've formed negative Gestalts is referred to as the

A) fundamental attribution error.
B) self-serving bias.
C) horn effect.
D) halo effect.

Question 10

Which of these is a mental construct that expresses enduring principles of what is good or bad and right or wrong?

A) Attitude
B) Value
C) Belief
D) Mask

Question 11

A culture that values personal objectives over group or societal goals

A) is individualistic.
B) is collectivistic.
C) exhibits Gestalts.
D) emphasizes self-reflection.

Question 12

Which is the term for analyzing the positive and negative things you learn about someone to calculate an overall impression, then updating this impression as you learn new information?

A) Gestalts
B) Perception-checking
C) Actor-observer effect
D) Algebraic impressions

Question 13

The halo effect occurs when you make positive attributions about someone for whom you have already formed a positive Gestalt.

Question 14

If a public figure is not "out of the closet" to her fans, she is using which strategy to maintain her public self?

A) Face
B) Mask
C) Self-Verification Theory
D) Self-Discrepancy Theory

Question 15

The word empathy comes from the Greek word meaning

A) "drawing out of."
B) "sensing pain."
C) "experiencing suffering."
D) "feeling into."

Question 16

Your "face" is an aspect of the self that only you can see.

Question 17

The tendency to assign external causes for your own individual behavior is called the

A) self-serving bias.
B) fundamental attribution error.
C) actor-observer effect.
D) algebraic impression.

Question 18

The fundamental attribution error results from attributing others' behaviors to external rather than internal causes.

Question 19

When you pay attention to specific stimuli or information in your environment while simultaneously ignoring other stimuli, you are engaging in the selection step of perception.

Question 20

Which of the following perceptual errors results from the tendency to make external attributions for your own behaviors?

A) Halo effect
B) Algebraic impressions
C) Perception-checking
D) Actor-observer effect

Question 21

The positive self you actively create and present through your communication is called (the)

A) actor-observer effect.
B) self-serving bias.
C) selection.
D) face.

Question 22

The human tendency to think others' behavior is caused by internal rather than external or environmental causes is called the

A) fundamental attribution error.
B) self-serving bias.
C) actor-observer effect.
D) horn effect.

Question 23

Your evaluations of yourself and others (whether positive or negative) are called

A) attitudes.
B) values.
C) beliefs.
D) personal constructs.

Question 24

The tendency to dismiss the significance of negative behavior based on the positive Gestalt you have formed for an individual is called (the)

A) halo effect.
B) self-serving bias.
C) actor-observer effect.
D) horn effect.

Question 25

According to Self-Discrepancy Theory, your self-esteem is highest when

A) your self-concept matches your ideal and ought selves.
B) your self-concept exceeds your ideal and ought selves.
C) there is a great discrepancy between your ideal and ought selves.
D) you concentrate on your ideal self rather than your ought self.

Question 26

Explanations of behavior based on internal and external factors are called (the)

A) impressions.
B) actor-observer effect.
C) attributions.
D) critical self-reflection.

Question 27

Culture can be defined as a coherent set of attitudes, values, and practices held by
an individual.

Question 28

Your self-fulfilling prophecies can result in both positive and negative predictions about your future behavior.

Question 29

The Gestalts you form of other people may be positive or negative.

Question 30

Mental images of who people are and how you feel about them are called

A) attributions.
B) empathy.
C) perception.
D) impressions.

Question 31

According to Self-Verification Theory, people

A) are more likely to associate only with those who provide positive self-concept support.
B) avoid those who provide negative self-concept support.
C) select those who most accurately support their self-concept.
D) prefer to associate with others who have the same sexual orientation.

Question 32

Which of these suggests that your self-esteem is determined by how you compare to your ideal self and ought self?

A) Algebraic impression
B) Self-Discrepancy Theory
C) Perception-checking
D) Self-Verification Theory

Question 33

After reading that your favorite singer has been fighting, drinking, and antagonizing the media, you allow this negative information to overshadow your positive impressions. This an example of (the)

A) halo effect.
B) algebraic impressions.
C) horn effect.
D) actor-observer effect.

Question 34

Forming attributions is the process of

A) assigning meaning and understanding to others' behavior.
B) creating mental structures that define characteristics.
C) evaluating stimuli that attract your attention.
D) engaging in critical self-reflection.

Question 35

Which is a public self that is designed to hide your private self?

A) Gestalt
B) Mask
C) Algebraic impression
D) Face

Question 36

If you lose face, feelings of shame, humiliation, and embarrassment may result.

Question 37

Which of these refers to your ability to perceive yourself as a unique person and to reflect upon your own thoughts, feelings, and behaviors?

A) Self-concept
B) Self-esteem
C) Self-awareness
D) Self-comparison

Question 38

By wearing different masks at different times, you are better able to keep your self private.

Question 39

Culture can include

A) gender.
B) sexual orientation.
C) religion.
D) All of the options are correct.

Question 40

Your friend who says "I think it is wrong to wear fur or leather" is expressing a(n)

A) attitude.
B) belief.
C) value.
D) personal construct.

Question 41

The composite of social, psychological, and cultural characteristics that characterize people as male or female is called

A) gender.
B) stereotyping.
C) culture.
D) attribution.

Question 42

When you focus your attention on specific stimuli found in your environment, you are engaging in (the)

A) actor-observer effect.
B) fundamental attribution error.
C) selection.
D) perception.

Question 43

A tendency to take credit for a success by making an internal attribution is called the

A) actor-observer effect.
B) self-serving bias.
C) fundamental attribution error.
D) halo effect.

Question 44

Your overall evaluation of your self is called

A) self-esteem.
B) self-concept.
C) self-awareness.
D) self-reflection.

Question 45

In which stage of the perception process do you assign meaning to information you have selected?

A) Attribution
B) Interpretation
C) Impression
D) Organization

Question 46

Which of the following is NOT considered to be an influence on the self?

A) Face
B) Culture
C) Family
D) Gender

Question 47

The horn effect occurs when you make negative attributions about someone for whom you have already formed a negative Gestalt.

Question 48

Which of these is a general impression of someone that is positive or negative?

A) Face
B) Gestalt
C) Mask
D) Empathy

Question 49

In individualistic cultures, your self and your needs take precedence over the needs and interests of the group or collective.

Question 50

Your girlfriend just received a notice from the IRS for not paying her federal taxes, and you assume it was just an honest mistake. What tendency are you exhibiting?

A) Halo effect
B) Fundamental attribution error
C) Perception-checking
D) Actor-observer effect

Question 51

Susan thinks she is not good at delivering public presentations, so she doesn't prepare or research her topic. During her speech, she is unprepared, forgets to cover one of her main points, and feels like her speech failed. This behavior demonstrates (a)

A) critical self-reflection.
B) social comparison.
C) Self-Discrepancy Theory.
D) self-fulfilling prophecy.

Question 52

An established, coherent set of beliefs, attitudes, values, and practices shared by a large group of people is called

A) perception.
B) interpretation.
C) culture.
D) gender.

Question 53

According to Self-Discrepancy Theory, the greater the discrepancy between your ideal self and your ought self, the higher your self-esteem.

Question 54

Perception-checking involves all of the following steps EXCEPT

A) reviewing your knowledge about the person.
B) assessing attributions you've made.
C) questioning your initial impression.
D) hiding your impressions from the person.

Question 55

Critical self-reflection is a comprehensive process involving all of the following steps EXCEPT

A) thinking about what you are feeling.
B) asking yourself why you are thinking the way you are.
C) thinking about how others see you.
D) asking yourself how you are communicating.

Question 56

During what type of interactions is the actor-observer effect is most prevalent?

A) Successful interactions
B) Unpleasant interactions
C) Competitive interactions
D) Supportive interactions

Question 57

Forming impressions by categorizing people into social groups and evaluating them based on information you have about their groups is called (the)

A) stereotyping.
B) self-serving bias.
C) actor-observer effect.
D) fundamental attribution error.

Question 58

The three stages of the perception process are salience, organization, and interpretation.

Question 59

Losing face can cause shame, humiliation, and sadness-all components of (the)

A) embarrassment.
B) horn effect.
C) self-esteem.
D) self-awareness.

Question 60

The composite of your self-awareness, self-concept, and self-esteem is called

A) self.
B) social comparison.
C) perception.
D) attribution.

Question 61

Which statement reflects the notion that your self-concept is influenced by the labels that others have of you?

A) "My brother always says I'm not as smart as he is."
B) "I am a student, worker, and son."
C) "My grades have always been good."
D) "I am a happy, extroverted person."

Question 62

The process of observing and assigning meaning to others' behaviors by comparing them against your own is called

A) selection.
B) social comparison.
C) attribution.
D) self-verification.

Question 63

Which of these influences your self-concept?

A) Family
B) Culture
C) Significant others
D) All of the options are correct.

Question 64

Which of the following is NOT a component of self?

A) Self-awareness
B) Self-esteem
C) Self-concept
D) Self-reflection

Question 65

What method of impression formation is most likely to lead to prejudice?

A) the The horn effect
B) the The halo effect
C) Algebraic impressions
D) Stereotyping

Question 66

Algebraic impressions are quick first impressions about the people you meet.

Question 67

If you are winning at a blackjack table and explain to the other players that you have a knack for numbers, what perceptual error are you exhibiting?

A) Self-serving bias
B) Fundamental attribution error
C) External attribution
D) Halo effect

Question 68

The beliefs, attitudes, and values you have about yourself come together to create your

A) self-concept.
B) self-esteem.
C) self-awareness.
D) self-reflection.

Question 69

Which of these asserts that you are more likely to choose friends who provide support for your self-concept?

A) Halo effect
B) Self-Discrepancy Theory
C) Perception-checking
D) Self-Verification Theory

Question 70

Which of the following may help increase your self-esteem?

A) Having consistency between your ought and ideal self
B) Living in an appearance culture
C) Engaging in social comparison
D) All of the options are correct.

Question 71

In which stage of the perception process do you tailor information and stimuli into coherent, meaningful patterns?

A) Organization
B) Selection
C) Interpretation
D) Impression

Question 72

What type of message should you avoid when expressing empathy?

A) "I care."
B) "I'm here."
C) "I know."
D) "I feel terrible."

Question 73

A useful method for testing your impressions in order to avoid errors in judgment is

A) algebraic impressions.
B) attributions.
C) perception-checking.
D) the actor-observer effect.

Question 74

Our beliefs about whether empathy is something that can be developed and controlled are known as our

A) algebraic impressions.
B) empathy mindset.
C) perception-checking
D) attributions.

Question 75

Your self is formed at infancy and remains fairly static over time and life experience.

Question 76

The process of selecting, organizing, and interpreting information from your senses is

A) critical self-reflection.
B) perception.
C) attribution.
D) algebraic impression.

Question 77

When you're able to understand a friend's point of view without necessarily experiencing her emotions, you're exhibiting which component of empathy?

A) Perception-checking
B) Empathic concern
C) Perspective-taking
D) Algebraic impressions

Question 78

The process of social comparison can result in positive or negative self-esteem, depending on whether you compare favorably or unfavorably with others.

Question 79

If you overindulge at a buffet and the next day explain that your friends pressured you to eat more and more, you are exhibiting which perceptual error?

A) Fundamental attribution error
B) Self-serving bias
C) Internal attribution
D) Actor-observer effect

Question 80

Stereotyping can only result in negative generalizations about other groups.