Deck 12: Leading a Team

Question 1

Human capital management (HCM) is an employee-centered approach to human resources. Which of the following strategies does not align with HCM?

A) focus on strengths
B) demonstrate empathy
C) apply stringent employee oversights
D) recognize both extrinsic and intrinsic rewards

Answer 1

C

Question 2

When a team establishes a common purpose, it is fulfilling which of the key elements for teams?

A) climate of respect and trust
B) attentive leadership
C) meaningful mission
D) clear roles and processes

Answer 2

C

Question 3

Team ______ comprise the functions that each individual plays in the team.

A) dynamics
B) expectations
C) roles
D) fluctuations

Answer 3

C

Question 4

A ______ team is one that displays extraordinary effort and productivity.

A) permanent
B) high-performing
C) cross-functional
D) virtual

Question 5

When a team focuses on enhancing its relationships, it is fulfilling which of the key elements for teams?

A) climate of respect and trust
B) attentive leadership
C) meaningful mission
D) clear roles and processes

Question 6

A ______ team is one that works together continuously on various projects either simultaneously or consecutively.

A) permanent
B) high-performing
C) self-directed
D) virtual

Question 7

A ______ team is comprised of members from different departments who may be selected as a representative of that particular department or due to their area of expertise.

A) permanent
B) cross-functional
C) self-directed
D) virtual

Question 8

When a team identifies a task for each person, it is fulfilling which of the key elements for teams?

A) climate of respect and trust
B) attentive leadership
C) meaningful mission
D) clear roles and processes

Question 9

Many experts suggest that teams should be no larger than ______ individuals.

A) 20
B) 40
C) 12
D) 8

Question 10

Designing your team means ______.

A) selecting your team members for the skills and talents they bring to the table
B) conducting interviews
C) choosing the strongest candidates
D) presenting a clear vision

Question 11

A ______ team is similar to a cross-functional team, but members take responsibility for the quality of the work process, sharing of management and leadership functions, and are involved in training, hiring, and discipline matters for the team.

A) permanent
B) high-performing
C) self-directed
D) virtual

Question 12

______ typically arises dynamically in teams and may fluctuate with time.

A) Setting expectations
B) Determining roles
C) Clarifying values
D) Shared leadership

Question 13

A ______ is defined as a collection of individuals who are coordinating their work for some reason or another.

A) collective
B) group
C) team
D) pod

Question 14

A team is defined as two or more individuals ______.

A) collaborating for longer than a week
B) headed in the same direction
C) aligned in a common purpose
D) coming together for the first time

Question 15

A ______ team is geographically dispersed and convenes electronically.

A) permanent
B) high-performing
C) cross-functional
D) virtual

Question 16

______ occurs when the output of the group is greater than the combined output of each individual.

A) Energy
B) Motivation
C) Teams
D) Synergy

Question 17

Which of the following is not a skill typically thought of as important for teamwork?

A) problem-solving
B) creativity
C) critical thinking
D) charismatic

Question 18

Teams comprised of purposefully differing perspectives are likely to conflict, and from that conflict springs ______.

A) innovation
B) distrust
C) dysfunction
D) relationships

Question 19

Many employers are asking high schools and universities to better prepare graduates with ______ skills.

A) teamwork
B) visioning
C) management
D) authoritative

Question 20

When a team continuously ensures that the group is working within their agreed upon jobs, has the resources it needs, and is headed on the right path, it is fulfilling which of the key elements for teams?

A) climate of respect and trust
B) attentive leadership
C) meaningful mission
D) clear roles and processes

Question 21

When individuals need to revisit the mission, refocus on goals, and establish trust, a group is likely in which stage of Tuckman's model of group development?

A) forming
B) norming
C) adjourning
D) storming

Question 22

______ is a set of shared values and assumptions by organizational (or group) members.

A) Culture
B) Vision
C) Identity
D) Values

Question 23

Which of the following is not one of three well-researched team pitfalls?

A) Eleven dangers of teamwork
B) Abilene paradox
C) Groupthink
D) Five Dysfunctions of a team

Question 24

When a group fails to effectively manage agreement, then it runs the risk of arriving in a place no one is in favor of. This is an example of what team pitfall?

A) absence of trust
B) lack of commitment
C) Abilene paradox
D) avoidance of accountability

Question 25

______ is a design principles that state that environments and objects should be designed to be useable without modification by as many people as possible.

A) Priming
B) Immersion
C) Figure-ground Relationship
D) Accessibility

Question 26

When individuals address fears of loss and sadness and clarify next steps, a group is likely in which stage of Tuckman's model of group development?

A) storming
B) norming
C) adjourning
D) performing

Question 27

When individuals need to get to know others and understand culture and norms, a group is likely in which stage of Tuckman's model of group development?

A) forming
B) norming
C) performing
D) storming

Question 28

When individuals need to capitalize on differences, benchmark team progress, and capitalize on differences, a group is likely in which stage of Tuckman's model of group development?

A) forming
B) norming
C) adjourning
D) storming

Question 29

In Tuckman's stages of group development, the ______ stage is characterized by members attending to their work, to their interpersonal skills, and celebrating accomplishments.

A) performing
B) forming
C) norming
D) storming

Question 30

MBTI, StrengthsFinder, DISC®, and the Big Five are all prominent examples of what?

A) instruments that measure characteristics
B) instruments that measure intelligence
C) instruments that measure resilience
D) instruments that measure success

Question 31

In Tuckman's stages of group development, the ______ stage is characterized by members in conflict as they attempt to find their place in the team and gain an understanding of the tasks, rules, and roles at hand.

A) performing
B) forming
C) norming
D) storming

Question 32

When individuals enrich others' work, acknowledge and celebrate success, and assess and address internal and external changes, a group is likely in which stage of Tuckman's model of group development?

A) forming
B) norming
C) adjourning
D) performing

Question 33

______ are a set of beliefs or ideals that guide a person's behavior.

A) Culture
B) Vision
C) Identity
D) Values

Question 34

In Tuckman's stages of group development, the ______ stage is characterized by members finding cohesion and consensus.

A) performing
B) forming
C) norming
D) adjourning

Question 35

______ is an aspirational image that provides short- and long-term direction for an organization and its members.

A) Culture
B) Vision
C) Identity
D) Values

Question 36

In Tuckman's stages of group development, the ______ stage is characterized by members of the group, as presently composed, dispersing.

A) performing
B) forming
C) adjourning
D) storming

Question 37

In Tuckman's stages of group development, the ______ stage is characterized by members coming together and behaving in a tentative way while trying to understand the task, interpersonal dynamics, and each other.

A) performing
B) forming
C) norming
D) storming

Question 38

Which of the following is not one of three questions that leaders should ask to help their team problem-solve according to Hill's Model for Team Leadership?

A) If the action should be internal, would the most useful action focus on tasks or relationships?
B) If taking action is necessary, does the most useful action address an internal or external aspect?
C) Should I simply monitor the situation or take action?
D) Who has the best information on this topic?

Question 39

One good way of categorizing attributes of current or potential team members is to ______.

A) observe closely and make a list
B) separate the task from the people and process
C) ask others to report on their colleagues performance
D) attend closely to the process

Question 40

Which of the following is not one of the four traits that leaders of great groups have been found to have?

A) providing direction and meaning
B) generating and sustaining trust
C) strong charisma
D) display a bias toward action, risk-taking, and curiosity

Question 41

When a team imposes a clear deadline, they are taking a step to avoid which of the following team pitfalls?

A) absence of trust
B) lack of commitment
C) avoidance of accountability
D) fear of conflict

Question 42

______ represents a temporary group put together to solve a problem, often with a diverse group of experts.

A) Teaming
B) Teamwork
C) A group process
D) A collaborative

Question 43

What is groupthink?

Question 44

When teams accomplish a major milestone, members should be rewarded ______.

A) at the agreed-upon time
B) as a team
C) sparingly
D) lavishly

Question 45

What is a cross-functional team?

Question 46

The notion of "fixing" a team is better understood as ______.

A) taking control of the process
B) telling people what to do
C) attending to the emotional needs of others
D) facilitating the process

Question 47

When team members are trapped by a desire not to create conflict and provide social support among group members, they are exhibiting which of the following team pitfalls?

A) Abilene paradox
B) absence of trust
C) inattention to results
D) groupthink

Question 48

What are the five dysfunctions of a team?

Question 49

When teams share personal histories and learn more about each other (e.g., through personality style indicators), they are taking steps to avoid which of the following team pitfalls?

A) lack of commitment
B) absence of trust
C) fear of conflict
D) inattention to results

Question 50

When a team clarifies goals, standards, and rewards, they are taking a step to avoid which of the following team pitfalls?

A) inattention to results
B) lack of commitment
C) avoidance of accountability
D) fear of conflict

Question 51

What are the five stages of Tuckman's model of group development?

Question 52

When a team publicly declares intended results and tie those results to team-based rewards, they are taking a step to avoid which of the following team pitfalls?

A) inattention to results
B) lack of commitment
C) avoidance of accountability
D) absence of trust

Question 53

When a team gives themselves permission to raise issues and deal with them openly, they are taking steps to avoid which of the following team pitfalls?

A) absence of trust
B) lack of commitment
C) avoidance of accountability
D) fear of conflict

Question 54

Describe the seven characteristics of a high performing team.

Question 55

The activation of specific concepts in memory for the purposes of influencing subsequent behaviors is called ______.

A) prescription
B) priming
C) labeling
D) loading

Question 56

Describe five of the top 10 reasons teams fail.

Question 57

Describe the five generally agreed upon foundational elements of a strong team.