Deck 10: Instructions

Question 1

A caution

A) tells the reader if an action might harm the mechanism.
B) tells the reader to read all instructions before beginning the task at hand.
C) tells the reader if an action might injure a person.

Answer 1

A

Question 2

Formatting of instructions

A) does not vary.
B) may use graphics.
C) does not consider white space.

Answer 2

B

Question 3

The use of substeps is never a part of written instructions.

Answer 3

False

Question 4

A list of materials or tools needed for instructions should appear first, before the steps.

Question 5

Notes and tips are optional elements of a set of instructions.

Question 6

The steps of instructions

A) use short commands to tell a person how to perform a task.
B) use long sentences for clarification.
C) are written in third person and can be present or past tense.

Question 7

In instructions, some readers rely more on graphics than on words.

Question 8

All instructions begin with an introduction.

Question 9

In instructions, bullet points are preferred to numbered lists when defining steps that must be completed in a certain order.

Question 10

Precise measurements in instructions help ensure that the reader has clear instructions.

Question 11

The three steps of planning instructions are creating a flowchart, working the process backward, and ____.

Question 12

In a set of instructions,

A) omit the articles a, an, and the.
B) place explanations of steps after the steps.
C) place explanations of steps before the steps.

Question 13

The following step is an example of the use of imperative mood: The head of the drum will fit snugly around the outside of the shell.

Question 14

It is important to make instructions

A) precise.
B) clear.
C) both A and B.

Question 15

Warnings

A) are provided if an action could harm the reader.
B) are included at the writer's discretion.
C) are provided when a step is especially important.

Question 16

Sets of instructions

A) use priority order (from most important to least important).
B) are organized from the least important step to the most important step.
C) are organized chronologically (forward in time).

Question 17

Explanations

A) are always given in great detail.
B) are discouraged in a set of instructions.
C) guide and motivate the reader.

Question 18

Field testing instructions means

A) asking a few people to try the instructions to see if the instructions are clear before they are sent to the intended audience.
B) giving the writers a test to make sure they understand the instructions.
C) testing the intended audience with a survey to make sure they understand what they are doing.

Question 19

In a set of instructions,

A) list as many steps as possible at one time so the reader has an overview of the process.
B) begin each step with a noun.
C) write one instruction for each step.

Question 20

A graphic accompanying a set of instructions should appear after all of the instructions have been presented.

Question 21

_____ evaluates instructions by asking subjects to use a product or perform an activity while following the instructions.

Question 22

In a set of instructions, a symbol or graphic that represents danger often accompanies the _____.

Question 23

A help menu is an example of _____.

Question 24

_____ evaluates instructions by asking subjects to complete a questionnaire or answer questions about a task after they have performed the task.