Deck 1: A First Look at Interpersonal Communication

Question 1

Communication about communication is:

A) Metacommunication
B) Channel
C) Noise
D) Summacommunication
E) Multicommunication

Answer 1

A

Question 2

Symbols such as ;-) or :-( are called ____ and are used to convey inflection and nonverbal features of communication.

A) metacommunication
B) emoticons
C) conveyors
D) illustrators
E) distortion

Answer 2

B

Question 3

According to the book, all of the following are guidelines for interpersonal communication competence EXCEPT:

A) develop a range of skills
B) adapt communication appropriately
C) engage in dual perspective
D) imagination
E) commitment

Answer 3

D

Question 4

Monica and Chandler have an argument over whose turn it is to do clean their house. In the heat of the argument, Chandler calls Monica a "slob". Then, Monica calls Chandler a "self-centered moron". Later, after they have made up, Chandler tries to apologize to Monica. However, Monica is still hurt and complains that no matter what Chandler says now he must have meant what he said. According to the communication principles, Chandler doesn't realize that:

A) interpersonal communication is unrepeatable
B) interpersonal communication is irreversible
C) interpersonal communication is complicated
D) interpersonal communication is inescapable
E) None of these

Question 5

This psychologist first described a hierarchy of human needs.

A) Wilbur Schramm
B) Claude Shannon
C) Abraham Maslow
D) Warren Weaver
E) Julia Wood

Question 6

Interpersonal communication comes from the root words "inter" and "personal," meaning:

A) between persons.
B) with persons.
C) innermost self.
D) coming from the person.
E) about persons.

Question 7

An example of psychological noise is

A) poor health
B) being preoccupied with a problem
C) cigarette smoke in a crowded room
D) fatigue
E) poor sound

Question 8

____ models of communication highlight the dynamic nature of interpersonal communication.

A) Transactional
B) Linear
C) Relational
D) Interactive
E) Metacommunicative

Question 9

Britney and Kevin have been dating for over five years. They constantly talk about how many kids they want and where they will live in the future. This is an example of how interpersonal ____.

A) communication is unintentional
B) communication is irreversible
C) communication is transactional
D) communication develops and sustains relationships
E) none of these

Question 10

An example of physiological noise is

A) puppies
B) being preoccupied with a problem
C) cigarettes
D) fatigue
E) poor sound

Question 11

____ models of communication view communication as flowing only in one direction, from sender to receiver.

A) Transactional
B) Linear
C) Relational
D) Interactive
E) Metacommunicative

Question 12

Linnea's parents praise her for earning high marks in her first year in college. Linnea's parents are addressing her ____ needs.

A) self-actualization
B) safety
C) belonging
D) self-esteem
E) physical

Question 13

Sam sees Sally. Sam thinks Sally is so hot. Sam says, "Hey! Are you from Tennessee? Because you're the only ten I see!" According to the model of communication, Sam is trying to ____ a message to Sally.

A) encode
B) decode
C) feedback
D) channel

Question 14

Maya Angelou has expressed the idea that:

A) communication is reversible.
B) individuals must learn how to be different together.
C) people from around the world are more dissimilar than they are alike.
D) globalization has had a negative effect on individual cultures.
E) the world is more monocultural than multicultural.

Question 15

Jen and Mark are happily married. Recently, Mark had an affair. He tried to tell Jen about his infidelity. She is completely hurt by his actions. It doesn't matter what Mark says to her, she is very upset and can not get over his betrayal. This is indicative of how interpersonal:

A) communication is unintentional
B) communication is irreversible
C) communication is transactional
D) communication is unrepeatable
E) communication is not a panacea

Question 16

Ning believes that she will never be able to take public speaking, because she does not have a natural talent. However, the book states that

A) communication is unintentional
B) communication is irreversible
C) communication is transactional
D) communication is unrepeatable
E) communication effectiveness can be learned

Question 17

Miguel tries to concentrate during a class lecture, but he can't get his mind off a personal problem. His preoccupation with his personal problem is an example of ____ noise.

A) psychological
B) physical
C) semantic
D) syntactic
E) behavioral

Question 18

Jenema is walking in a mall and a homeless person approaches her and asks for money. Jenema keeps walking without speaking to or looking at the person. The relationship between Jenema and the homeless person is

A) I-You
B) I-Thou
C) I-It
D) I-ME
E) I-Us

Question 19

Shay-Nay talks with a different accent and most people can not understand her. This is an example of what kind of noise?

A) preoccupied
B) physical
C) physiological
D) psychological
E) semantic

Question 20

The author of your text argues that:

A) self-actualization needs are the most important ones that we fulfill through communication.
B) self-esteem needs are influenced by individuals' interpersonal communication skills.
C) belonging needs are not essential to everyone, as some individuals don't need others to enjoy life.
D) physical needs cannot be met by communicating with others.
E) safety needs must be met through activities such as installing new locks for our homes and purchasing weapons for self protection.

Question 21

The likelihood of meeting the needs Maslow discussed depends on our ability to participate effectively in a very diverse social world.

Question 22

Love would be placed in which of Maslow's Hierarchy of Needs?

A) Self-actualization
B) Safety and Protection Needs
C) Belonging Needs
D) Self-esteem
E) Physical Needs

Question 23

The interpersonal needs theory, which asserts that our tendency to create and sustain relationships depends on how well they meet three basic needs, which are affection, inclusion, and pleasure.

Question 24

The early linear communication models were faultless.

Question 25

Egocentric people cannot take the perspectives of others.

Question 26

Zach says to his friend, "I meant that as a sarcastic remark, not as a comment on you at all." Zach's statement is an example of:

A) metacommunication.
B) emoticons.
C) conveyors.
D) illustrators.
E) distortion.

Question 27

William Schutz (1966) developed the interpersonal needs theory.

Question 28

Nonverbal metacommunication often reinforces verbal communication.

Question 29

The author argues that most of us take ____ for granted.

A) affection
B) content
C) belonging
D) responsiveness
E) socialization

Question 30

A 2010 national survey of employers reported that 89% of employers consider that college students should focus on learning to communicate effectively, orally, and in writing, in order to be successful professionally.

Question 31

All of our communication involves personal interaction.

Question 32

The majority of our interactions involve I-It communication.

Question 33

Sharpay notices that she is the only person who has not spoken in a group conversation. She reminds herself to be involved and to show she's interested in the group's talk, so she speaks up. Sharpay's noticing and changing her communication to be more effective in the situation is an example of:

A) irreversibility.
B) monitoring.
C) person-centeredness.
D) systemic thinking.
E) content-level meaning.

Question 34

Humans generally do not focus on higher (more abstract) needs until more basic needs are first met.

Question 35

According to a nationwide poll, a majority of people perceive communication problems as the number one reason marriages fail.

Question 36

The transactional model recognizes that noise is absent throughout interpersonal communication.

Question 37

Online communication provides a context for effectively monitoring our interactions with others.

Question 38

Most of us take socialization for granted.

Question 39

According to research discussed in Chapter 1, for intimates, talking about a vision of a shared future

A) Is the most powerful ties that link people.
B) is uncommon in romantic relationships.
C) reveals the "dark side" of the relationships.
D) provides a way for partners to communicate in secret code.

Question 40

The transactional model of interpersonal communication emphasizes the dynamism of interpersonal communication and the multiple roles people assume during the process.

Question 41

Physical noise is interference in our environments, such as noises made by others, overly dim or bright lights, spam and pop-up ads, extreme temperatures, and crowded conditions.

Question 42

Identify the following:
Feedback

Question 43

Physiological noise is distraction caused by hunger, fatigue, headaches, medications, and other factors that affect how we feel and think.

Question 44

Identify the following:
Dual perspective

Question 45

Identify the following:
Semantic noise

Question 46

Identify the following:
I-It communication

Question 47

Identify the following:
I-Thou relationships

Question 48

Identify the following:
Symbols

Question 49

Identify the following:
Model

Question 50

Identify the following:
Monitoring

Question 51

At the deepest level, interpersonal communication involves engaging others as individuals who are unlike anyone else.

Question 52

Identify the following:
Models of interpersonal communication

Question 53

Psychological noise refers to qualities in us that affect how we communicate and how we interpret others.

Question 54

In I-It communication, we do not acknowledge the humanity of other people; we may not even affirm their existence.

Question 55

Identify the following:
I-You Communication

Question 56

Identify the following:
Content and relational levels of meaning in interpersonal communication

Question 57

Identify the following:
Metacommunication

Question 58

Identify the following:
Ethics

Question 59

Identify the following:
Interpersonal communication competence

Question 60

Identify the following:
Systemic

Question 61

Describe the four kinds of noise and give examples of each kind of noise.

Question 62

Write out the textbook definition of interpersonal communication. Using a personal example, explain the various parts of the definition.

Question 63

Briefly describe each of the three models of communication discussed in the text and identify the strengths and limitations of each model.

Question 64

Compare and contrast what happens in one of your I-You relationships with what happens in one of your I-Thou relationships.

Question 65

Define the relational level of meaning in interpersonal communication. Describe and provide an example of each dimension of relational-level meanings.

Question 66

What are some guidelines for interpersonal communication competence?

Question 67

The author of your textbook states that interpersonal communication involves ethical choices. Define ethics and explain why interpersonal communication involves ethical choices, especially in relation to other interpersonal communication principles.

Question 68

Briefly describe the seven principles of communication.

Question 69

Abraham Maslow identified five human needs. The author of your textbook added a sixth need. Identify this sixth need and explain why this need is important to life in a diverse society.

Question 70

Choose three of the communication principles stated in the text. Use personal experiences to explain why you agree or disagree with them.