Deck 4: Groups and Teams at Work

Question 1

Teams tend to enhance organisational flexibility and learning.

Answer 1

True

Question 2

A 'team' implies collaboration between members to undertake tasks and achieve goals.

Answer 2

True

Question 3

Informal groups norms can exert influences over the behaviour of a group and their rate of production.

Answer 3

True

Question 4

Which of the following are characteristics of 'groupthink'

A)Direct pressure on dissenters
B)An objective assessment of strengths
C)Illusion of unanimity
D)Open to change

Question 5

Which of the following are central dimensions of contemporary organisations?

A)Hierarchy
B)Flexibility
C)Learning
D)Rules

Question 6

Belbin's model of team design is widely used as a learning tool in training and development despite limited psychometric support to the structure of its associated inventory.

Question 7

Which of the following are dispositional factors and which are situational factors impending on behavior?

A)Personality
B)External circumstances
C)Belief
D)Traits

Question 8

Everyone always benefits from teamwork.

Question 9

An individual working alone rarely produces the creative ideas required by complex innovation.

Question 10

Pscho-analytic approaches have been the main source for management theory on groups.

Question 11

Which of the following factors influence resistance to change in organizations?

A)Tolerance of change
B)Cultural values
C)Perception of fairness and trust
D)
E)Prior experiences of change All of the above

Question 12

Which of the following could be negative aspects of teamwork?

A)Higher productivity
B)Greater control
C)Surveillance
D)
E)Self-discipline All of the above

Question 13

Which of the following are traditional leadership behaviours and which are Super Leadership?

A)Encourage self evaluation
B)Hierarchical conflict resolution
C)Provide training
D)command

Question 14

Which of the following facilitate team learning?

A)Diversion of labour
B)Discussion and dialogue
C)Written communication
D)Close control

Question 15

Teamwork can produce either consent or resistance.

Question 16

The practice of teamwork can be disruptive for both managers and workers.

Question 17

All teams should have a leader.

Question 18

Which of the following are aims of 'lean production'?

A)Avoid waste
B)Be fast and efficient
C)Division of labour
D)Job/task simplification

Question 19

Which of the following options best describes how the Tuchman and Jenson (1977) model team develop works?

A)Norming - storming - forming - performing
B)Forming - storming - norming - performing
C)Storming - forming - performing - norming
D)Performing - norming - storming - forming

Question 20

Which of the following leadership approaches was most effective in Lewin's (1948) experiments?

A)Autocratic
B)Democratic
C)Laissez faire
D)All of the above