Deck 6: Cruising

Question 1

Steamboat cruises:

A)designed for passengers who want to explore exotic locations such as the Amazon
B)provide a friendly and international atmosphere
C)provide a unique American experience, providing a chance to see America's heartland
D)only cruise during the warm months of April-October

Answer 1

C

Question 2

Regional cruises are considered:

A)friendly with an international atmosphere
B)having the feel of a small hotel
C)to be what cruising is all about, traveling under white sails and being one with nature
D)the most popular, often specializing in one area such as the Caribbean

Answer 2

D

Question 3

For most cruise lines, the largest source of income comes from:

A)beverage service
B)casino
C)fares
D)food service

Answer 3

C

Question 4

River cruises are found throughout the world and European river cruises are known for their:

A)close knit environment
B)providing an opportunity to experience the local culture and cuisine
C)friendly and international atmosphere
D)providing a chance to explore hard to reach areas

Question 5

The White Star Line built ships that were quiet, stable and luxurious. The Titanic was one of these ships, which were the other two built by White Star in the early 1900s?

A)Lusitania and Athena
B)Olympic and Britannic
C)Quaker City and Orient
D)Queen Mary and Queen Elizabeth

Question 6

Barge cruises:

A)Are the most popular and specialize in one area such as American canals
B)Cruise inland waterways and canals and offer close knit and personal atmospheres
C)Offer passengers a chance to see river locations and a country's heartland
D)Have the feel of a small hotel

Question 7

The average cruise passenger is:

A)single and traveling solo
B)about 46 years old and married
C)traveling with an average of 2 children
D)retired

Question 8

Air-cruise packages made cruising an option for many passengers because the packages:

A)created savings for passengers and made it easier to reach the coast
B)were a marketing tool used by travel agents in the 1950's
C)were predominantly for Mediterranean cruises
D)did not do well due to the high prices of airline tickets

Question 9

Carnival Cruise Lines are the most financially successful netting about ________ percent of sales.

A)10
B)25
C)20
D)15

Question 10

The first American cruise ship to set sail from New York City in 1867, was named:

A)Olympic
B)Queen Mary
C)Manhattan
D)Quaker City

Question 11

The middle market segment of the cruise industry has an average cost per person of:

A)$250 to $500 per day
B)$100 to $300 per day
C)$300 to $400 per day
D)More than $500 per day

Question 12

The company credited with inventing cruising is:

A)Peninsula and Oriental Steam Navigation Company
B)White Star
C)British Cruise Line, Incorporated
D)Cunard

Question 13

The second largest cruise line in the industry is Royal Caribbean which operates two brands, Royal Caribbean International and ________.

A)Celebrity Cruises
B)Star Cruises
C)Disney Cruises
D)Princess Cruises

Question 14

The mass market segment of the cruise industry generally consists of:

A)people with income in the $30k - $60k range
B)people with income in the $60k - $80k range
C)discount travelers
D)people with incomes greater than $80k

Question 15

The luxury segment of the cruise industry caterers to travelers who earn:

A)$25 - $35k per year
B)$30k - $60k per year
C)over $80k per year
D)$60k - $80k per year

Question 16

Coastal cruises provide passengers with an opportunity to:

A)explore hard to reach areas
B)establish a close knit environment with their fellow travelers
C)experience a unique American tradition
D)visit local ports and experience the local culture and cuisine

Question 17

Until the 1830's, which of the following was not a principal reason for traveling by water?

A)Immigration
B)War
C)Trade
D)Pleasure

Question 18

A perpetual cruiser is one who spends ________ months aboard different cruise ships each year.

A)six to eight
B)three to five
C)eight to ten
D)two to three

Question 19

Currently, the largest cruise line in the industry is:

A)Carnival
B)Norwegian
C)Royal Caribbean
D)Crystal

Question 20

The average cruise lasts how long?

A)7 days or less
B)4 to 6 days
C)10 days
D)about 8 days

Question 21

The cruise industry has experienced a steady ________ over the past 10 years.

Question 22

One way cruise lines are becoming more sustainable is build ships that use:

A)solar power
B)hydrogen power
C)oil instead of coal
D)nuclear power

Question 23

"Aloha" is literally translated into all of the following meanings except:

A)Good-bye
B)I'm hungry!
C)Hello
D)I love you

Question 24

The position on a cruise ship responsible for administration, cruise staff, entertainment, food and beverage and housekeeping is the:

A)hotel manager
B)cruise director
C)captain
D)purser

Question 25

________ are the most popular and include sailing the Caribbean and Mediterranean.

Question 26

The position on a cruise ship responsible for supervising all departments on board except for the deck and engine is the:

A)chief steward
B)captain
C)purser
D)hotel manager

Question 27

The position responsible for creating, coordinating and implementing all daily activities is the:

A)cruise director
B)purser
C)chief steward
D)hotel manager

Question 28

The largest source of income for a cruise ship other than the fare itself is ________.

Question 29

The Peninsula and Oriental Steam Navigation Company is recognized as the ________
of cruising.

Question 30

A world cruise:

A)usually offered only once per year
B)the ultimate chance to see the world in style
C)is inexpensive, sometimes costing less than $100 per day
D)is geared towards families with small children

Question 31

In cruising, the term "crossing" implies:

A)a cruise that visits multiple destinations
B)a cruise that visits the same port of call twice
C)a cruise that sails across an ocean one way or round trip
D)the point where two ships meet and cross paths during a cruise

Question 32

Luxury ships delineate themselves from mass market ships by having a crew to passenger ratio of:

A)1 crew member to every 5 guests
B)1 crew member to every 1.5 guests
C)1 crew member to every 3 .5 guests
D)1 crew member to every 10 guests

Question 33

________ cruises take passengers to exotic and exciting places where they become
active in every aspect of the trip, exploring and studying nature.

Question 34

The position responsible for regulating and accounting for all cleaning supplies, equipment used, cabin services and more is the:

A)cruise director
B)purser
C)chief steward
D)hotel manager

Question 35

One of the most popular cruise destinations in the world is:

A)The Caribbean
B)The Great Barrier Reef
C)The Baltic
D)Alaska

Question 36

The highest ranking position on a cruise ship is the:

A)captain
B)hotel manager
C)cruise director
D)food and beverage director

Question 37

One of the most well-known adventure cruisers is:

A)Abercrombie and Kent
B)South Pacific Line
C)Alaskan Outfitters
D)Abercrombie and Fitch

Question 38

Most of the cruise market is for trips of ________ days or less.

Question 39

For sunlight and temperature purposes, Alaskan cruises are only offered:

A)in the winter
B)in the summer
C)in the spring
D)in the fall

Question 40

Middle market cruise ships are stylish and comfortable and each vessel often has its
own ________.

Question 41

Visit the Cruise Lines International Association (http://www.cruising.org). Describe five services provided
by this association.

Question 42

List the top three cruise line companies and briefly describe the types of customers they appeal to.

Question 43

List three reasons why most cruise ships sail under foreign flags.

Question 44

Discuss a brief history of cruising. When did it start? What companies were involved? Where did the ships
travel?

Question 45

Describe three things cruisers can do to help create a more sustainable experience.

Question 46

Describe the hierarchy of a ship's crew. List six management positions and give a brief description of their
duties.

Question 47

The highest ranking position on a cruise ship, receiving the most perks is the ________.

Question 48

World cruises must be totally ________.

Question 49

Identify the various markets and types of cruise passenger. List and briefly describe each segment.

Question 50

List and briefly describe five types of cruises.

Question 51

List four shore excursions a passenger might enjoy.

Question 52

A cruise passengers accommodation is called the ________.