Deck 7: Quality and Innovation in Product and Process Design

Question 1

What is the final step in the product development process?

A)project customer needs
B)manufacture, delivery, and use
C)final product definition
D)product evaluation
E)manufacturing system design

Answer 1

B

Question 2

________ is the magnitude of the differences in a product when measured at two different times.

A)Criticality
B)Variety
C)Differentiation
D)Nonuniformity
E)Change

Answer 2

E

Question 3

The ________ stage of the product development process involves the selection of the process technologies that will result in a low-cost, high-quality product.

A)final product definition
B)technology selection for product development
C)technology development for process selection
D)product design and evaluation
E)manufacturing system design

Answer 3

E

Question 4

________ refers to the performance of all the design process steps simultaneously.

A)Just-in-time engineering
B)Lean engineering
C)Concurrent engineering
D)Reengineering
E)Reverse engineering

Question 5

The ________ stage of the product development process requires definition of the product architecture, the design, production, testing of subassemblies, and testing of the system for production.

A)manufacturing system design
B)final product definition
C)product design and evaluation
D)technology development for process selection
E)technology selection for product development

Question 6

________ means to design products so that they are cost-effective and simple to build.

A)Design for maintenance
B)Design for control
C)Design for reliability
D)Design for engineering
E)Design for manufacture

Question 7

In the product development process, the acronym PDS stands for ________.

A)Product Development System
B)Product Distribution System
C)Product Design and Selection
D)Product Design Specification
E)Product Definition and Specification

Question 8

During ________ stage of the product development process, preliminary work can be performed to identify key quality characteristics and potential for variability with each of the different materials.

A)product marketing and supply chain preparation
B)technology selection for product development
C)technology development for process selection
D)final product definition
E)manufacturing system design

Question 9

________ products are new products using similar technologies that can coexist in a family of products.

A)Contiguous
B)Complementary
C)Differentiated
D)Concurrent
E)Variable

Question 10

________ refers to the differences in products that are produced and marketed by a single firm at any given time.

A)Change
B)Criticality
C)Nonuniformity
D)Variety
E)Differentiation

Question 11

Which of the following is an internal source for product ideas?

A)management
B)industry experts
C)competitors
D)inventors
E)customers

Question 12

Which of the following is an external source for product ideas?

A)marketing
B)employee suggestions
C)research and development
D)management
E)industry experts

Question 13

________ involves the usage of heat-transfer calculations, stress calculations, or differential equations to determine the dynamic behavior of the system being designed.

A)Process modeling
B)Geometric modeling
C)Concurrent engineering
D)Engineering analysis
E)Multilevel prototyping

Question 14

________ is used to develop a computer-compatible mathematical description of a part.

A)Geometric modeling
B)Engineering analysis
C)Multilevel prototyping
D)Process modeling
E)Concurrent engineering

Question 15

What is the first step in the product development process?

A)project customer needs
B)generate product ideas
C)process technology selection
D)manufacturing system design
E)marketing plan design

Question 16

The ________ component of a CAD system allows for the cataloging and standardization of parts and components for complex products.

A)group technology
B)geometric modeling
C)multilevel prototyping
D)product testing
E)concurrent engineering

Question 17

During the ________ stage of the project development process, external and internal sources brainstorm new concepts.

A)product marketing and supply chain preparation
B)technology development for process selection
C)customer future needs projection
D)product idea generation
E)technology selection for product development

Question 18

Examining a design to see if different components in a product occupy the same space is called ________.

A)process evaluation
B)design analysis
C)interference checking
D)multilevel evaluation
E)product testing

Question 19

The ________ stage of the product development process often requires the design of after-sales processes such as maintenance, warranties, and repair processes that occur after the customer owns the product.

A)final product definition
B)product design and evaluation
C)manufacturing system design
D)technology selection for product development
E)product marketing and supply chain preparation

Question 20

R&D-generated ideas can be differentiated from marketing-generated ideas in that the latter ________.

A)tend to be risky
B)are less aligned with customer needs
C)build on existing designs
D)tend to be groundbreaking
E)tend to be technologically innovative

Question 21

Manufacturing system design is the selection of the process technologies that will result in a low-cost, high-quality product.

Question 22

Technology development for process selection involves identifying key quality characteristics and potential for variability with each of the different materials.

Question 23

The multilevel prototyping component of the CAD system allows for the cataloging and standardization of parts and components for complex products.

Question 24

Teams comprised of people from various disciplines are a primary component of ________, which involves product and process design steps occurring simultaneously.

A)enterprise resource planning
B)reverse engineering
C)systems engineering
D)concurrent engineering
E)design for manufacture

Question 25

Examining a design to see if different components in a product occupy the same space is called interference checking.

Question 26

Automated drafting results in the creation of a final drawing of the designed product and its components.

Question 27

Computer-aided inspection is performed by infrared and noncontact sensors.

Question 28

Reengineering refers to the performance of all the design process steps simultaneously.

Question 29

As product life cycles become longer, product variety and change become much more important to a successful competitor.

Question 30

Product idea generation is the first step in the project development process.

Question 31

Over-the-wall syndrome refers to the difficulties that arise when ________.

A)different types of engineers work in totally different departments
B)firms integrate financial, planning, and control systems into a single architecture
C)translating customer requirements into functional design
D)environmental issues become key considerations for companies designing products
E)the design products become complicated to build

Question 32

The primary source for external product ideas is research and development.

Question 33

R&D-generated ideas tend to be more incremental, or built upon existing designs, and are better aligned with customer needs than marketing-generated ideas.

Question 34

________ systems are used to integrate financial, planning, and control systems into a single architecture.

A)Product data management
B)Enterprise resource planning
C)Computer-aided design
D)Business process management
E)Information technology management

Question 35

Layering is performed during ________ by overlaying the geometric images of the final shape of a part over the image of a rough casting.

A)design review
B)geometric modeling
C)inference checking
D)engineering analysis
E)computer aided inspection

Question 36

Concurrent engineering leads to increased interaction with the customer.

Question 37

Marketing-generated ideas tend to be groundbreaking, risky, and technologically innovative as compared to R&D-generated ideas.

Question 38

Industry experts are external sources for product ideas.

Question 39

________ means standardizing parts, modularizing, and using as few parts as possible in a design.

A)Designing for engineering
B)Designing for reliability
C)Designing for manufacture
D)Designing for simplicity
E)Designing for control

Question 40

Geometric modeling is used to develop a hand-drawn mathematical description of a part.

Question 41

Complementary products are new products using different technologies that can coexist in a family of products.

Question 42

The over-the-wall syndrome is demonstrated by looking at the design process sequentially.

Question 43

The over-the-wall syndrome refers to design difficulties and increased design cycle times due to organizational problems.

Question 44

State the nine phases of a product development process.

Question 45

Explain concurrent engineering and state its benefits.

Question 46

The acronym QFD stands for ________.

A)Quality Function Deployment
B)Quality Feasibility Development
C)Quality Function Design
D)Quality Factors for Development
E)Quality Feasibility Data

Question 47

What are multiuser CAD systems?

Question 48

Design for manufacture methods are designed to radically increase cycle times.

Question 49

Variety refers to the differences in products that are produced and marketed by a single firm at any given time.

Question 50

Explain the over-the-wall syndrome.

Question 51

Define interference checking with an example.

Question 52

What is the group technology component of a CAD system?

Question 53

State the importance of the product data management (PDM)tool?

Question 54

Explain the use of CAD systems in geometric design and engineering analysis.

Question 55

State the importance of complementary products.

Question 56

Enterprise resource planning systems are used to integrate financial, planning, and control systems into a single architecture.

Question 57

________ describes a method for translating customer requirements into functional design.

A)Manufacturing system design
B)Final product definition
C)Quality function deployment
D)Product design specification
E)Customer future projection

Question 58

State any three considerations in a design.

Question 59

Design for manufacture means to design products so that they are cost-effective and simple to build.

Question 60

Change is the magnitude of the differences in a product when measured at two different times.

Question 61

System reliability is defined as the propensity for a part to fail over a given time.

Question 62

Designing for reliability means standardizing parts, modularizing, and using as few parts as possible in a design.

Question 63

Quality function deployment (QFD)describes a method for translating customer requirements into functional design.

Question 64

A particular customer requirement has a strong association with a technical requirement, an importance of 9, a target value of 3, and a sales point value of 1. The absolute weight of this customer requirement is ________.

A)1
B)3
C)9
D)27
E)243

Question 65

Product traceability increases product liability relating to safety hazards.

Question 66

What are the steps in performing quality function deployment?

Question 67

The first step in performing quality function deployment is to develop a listing of technical design elements along the roof of the house.

Question 68

Failure modes and effects analysis is an analytical tool that graphically renders the combinations of faults that lead to failure of a system.

Question 69

During the prioritization of technical requirements step of Quality Function Deployment, how are the values for absolute and relative weights established?

Question 70

Component reliability is computed from the aggregation of multiple components.

Question 71

________ reliability is defined as the propensity for a part to fail over a given time.

A)System
B)Concurrent
C)Component
D)Process
E)Perpetual

Question 72

What is the first step in performing quality function deployment?

A)Prioritize technical requirements.
B)Identify the correlations between design elements in the roof of the house.
C)Prioritize customer requirements.
D)Develop a listing of technical design elements along the roof of the house.
E)Develop a list of customer requirements.

Question 73

Which of the following is an analytical tool that graphically renders the combination of faults that lead to failure in a system?

A)System failure diagram
B)Decision-tree analysis
C)Fault-tree analysis
D)Product traceability matrix
E)FMEA flowchart

Question 74

A particular customer requirement is associated with a technical requirement, has an importance of 3, a target value of 5, and a sales point value of 2. The absolute weight of this customer requirement is ________.

A)15
B)30
C)6
D)10
E)25

Question 75

In 1972, Congress created the ________ to protect citizens from unreasonable risks of injury and death due to defective products or components.

A)Customer Product Safety Council
B)Consumer Product Safety Commission
C)Consumer Protection Safety Council
D)Customer Product Safety Commission
E)Council for Product Safety Components

Question 76

Which design methodology includes design concepts such as easily replaceable components, safe maintenance, and nondestructive disassembly?

A)product life-cycle design
B)complementary product design
C)design for maintainability
D)design for reliability
E)design for manufacture

Question 77

What is quality function deployment (QFD)?

Question 78

A particular customer requirement is associated with a technical requirement, has an importance of 3, a target value of 1, and a sales point value of 3. The absolute weight of this customer requirement is ________.

A)9
B)45
C)6
D)90
E)81

Question 79

A particular customer requirement has a strong association with a technical requirement, an importance of 6, a target value of 3, and a sales point value of 2. The absolute weight of this customer requirement is ________.

A)1
B)6
C)9
D)18
E)36

Question 80

Customer requirements with high competitive assessments and low importance are candidates for improvement.