Question 1

The people attitudes within the framework of an event organisation's performance include:&#10;A)coherence, culture and outlook.&#10;B)community, technology and communications.&#10;C)leadership and co-ordination, tales and symbols.&#10;D)coherence, group size, diversity, training and sociability.

Accepted Answer

The attitudes of people in an event organisation's performance can be categorized into coherence, group size, diversity, training, and sociability. Coherence is essential to ensure that everyone in the organization shares a common goal and works towards achieving it. Group size and diversity play a crucial role in determining the effectiveness of the team as larger and diverse teams may face communication and coordination challenges. Training helps to enhance the skills and knowledge of individuals, and sociability fosters a positive work environment and team spirit. Hence, the best choice is D.

Question 2

T-shirts, an event mascots, and tales within the culture of event organisation are examples of:&#10;A)control methods.&#10;B)influencing and impact.&#10;C)marketing artworks.&#10;D)anecdotes and symbols.

Accepted Answer

T-shirts and event mascots can be seen as marketing artworks, but the specific mention of "tales within the culture of event organisation" suggests that the answer is D, as these are likely anecdotes and symbols that represent the event's history and significance.

Question 3

The recruitment of paid staff can be achieved in a relatively conventional way, through:&#10;A)associated websites and internet.&#10;B)advertising in newspapers or events trade magazines and associated websites.&#10;C)advertising in newspapers.&#10;D)vacancies published in trade magazines.

Accepted Answer

Advertising in newspapers or events trade magazines and associated websites are more likely to reach individuals with relevant experience and skills for the position being advertised. This method also provides a wider reach and more exposure for the job vacancy. Additionally, advertising on associated websites and the internet can further enhance the visibility and reach of the job advertisement.

Question 4

There are variations in what staff can achieve, given their:&#10;A)ambitions, skills and knowledge.&#10;B)expertise, ability, network, experience.&#10;C)organizational skills, knowledge and expertise.&#10;D)expertise, ability, knowledge and experience.

Accepted Answer

Choice D includes all of the factors listed in the other options (ambitions, skills, knowledge, expertise, ability, network, organizational skills, and experience), making it the most comprehensive and therefore the best choice.

Question 5

The location of the activities at an event can have a number of impacts on staffing such as:&#10;A)technological issues.&#10;B)staff numbers and communication.&#10;C)changes in the management style.&#10;D)constraints in transportation.

Accepted Answer

The location of activities at an event can impact staffing in terms of staff numbers and communication. The distance and layout of the event space can affect the number of staff needed to cover all areas efficiently and can also impact communication between staff members. Technological issues, changes in management style, and constraints in transportation may also impact staffing, but they are not directly related to the location of activities at the event.

Question 6

Critical success factors are key issues and the criteria by which an event's success can be:&#10;A)judged or measured.&#10;B)measured and managed.&#10;C)quantified and costed.&#10;D)judged and rated.

Accepted Answer

Critical success factors are used to evaluate an event's success, meaning they play a role in judging or measuring how well the event accomplished its goals. While measuring and managing may be important factors in ensuring success, they are not the primary focus of critical success factors. Quantifying and costing are important for financial planning, but not necessarily for judging success. Judging and rating are essentially synonymous with each other and fall within the scope of judging or measuring.

Question 7

More activities and a bigger range of services in an event means:&#10;A)less staff.&#10;B)a larger number of staff.&#10;C)a change in location.&#10;D)changes in management style.

Accepted Answer

A larger range of services and activities would require more staff to carry out those activities effectively.

Question 8

Organisation methods within the culture of event organisation include:&#10;A)managers and supervisors.&#10;B)informal and peer groups.&#10;C)cliques, friends, blockers.&#10;D)committee or volunteers.

Accepted Answer

The committee or volunteers are the most suitable organization methods within the culture of event organisation as they are specifically chosen and trained to handle the various aspects of the event. They are more organized, reliable, and committed to ensuring the success of the event compared to informal groups or cliques. Managers and supervisors may also play a role in overseeing the work of the committee or volunteers.

Question 9

Audits, informal groups or peer groups within the culture of event organisation are examples of:&#10;A)control methods.&#10;B)organisation methods.&#10;C)leadership style.&#10;D)cohesion approach.

Accepted Answer

Audits, informal groups or peer groups are all methods of controlling and ensuring quality within the event organisation.

Question 10

The event environment within the framework of an event organisation's performance includes:&#10;A)enthusiasm and type of event.&#10;B)Event type and staff sociability.&#10;C)type of event, location, technology.&#10;D)skills and attitudes.

Accepted Answer

The event environment includes various factors such as the type of event, location, and technology used during the event. These factors can have a significant impact on the success of the event and the overall performance of the event organisation. Additionally, skills and attitudes of staff and their sociability are important but are part of the broader category of human resources management within the event organisation. Enthusiasm is also important, but it is often driven by the event type and its overall appeal to attendees. Therefore, the best choice is (C) type of event, location, technology, as these directly impact the event environment and can greatly affect the success of the event.

Question 11

The classic approach to team building is to go through a number of processes like:&#10;A)management decision-making.&#10;B)forming, norming, storming, performing.&#10;C)forming, storming, performing.&#10;D)patronage or promotion of skilled staff.

Accepted Answer

The answer of The classic approach to team building is...

Question 12

Volunteers are people who choose to contribute without pay for their:&#10;A)time, skills, effort and experience.&#10;B)time, money, effort and experience.&#10;C)experience and expertise.&#10;D)personal time.

Accepted Answer

The answer of Volunteers are people who choose to contribute...

Question 13

Right after the identification of staff needs, and before staff recruitment into specific roles comes the:&#10;A)preparation of job descriptions.&#10;B)volunteer recruitment.&#10;C)selection process.&#10;D)health and safety plans.

Accepted Answer

The answer of Right after the identification of staff needs,...

Question 14

Event organisational structures are likely to include five main functions:&#10;A)visitor services / HRM / marketing / admin / finance.&#10;B)visitor services / marketing / support services / finance / HRM.&#10;C)visitor services / support services / marketing / admin / finance.&#10;D)HRM / support services / marketing / admin / finance.

Accepted Answer

The answer of Event organisational structures are likely to include...

Question 15

The framework of an event organisation's performance includes:&#10;A)people and staff and the event environment.&#10;B)leadership and co-ordination as well as the event environment.&#10;C)people and attitudes, the staff, organisational style and the event environment.&#10;D)funding systems and organisational style.

Accepted Answer

The answer of The framework of an event organisation's performance...

Question 16

Event management companies tend to be involved in events where organisers are seeking:&#10;A)to keep the sponsors happy.&#10;B)lower costs and decrease hassle.&#10;C)A quicker completion and faster payment.&#10;D)a high-profile or specialist experience.

Accepted Answer

The answer of Event management companies tend to be involved...

Question 17

For events, the recurrence of routine tends to be in the:&#10;A)implementation rather than the approach.&#10;B)approach rather than the implementation.&#10;C)eye of the beholder.&#10;D)mind of the staff member.

Accepted Answer

The answer of For events, the recurrence of routine tends...

Question 18

Events are varied and diverse, and their organisation and staffing:&#10;A)should reflect the opposite.&#10;B)should reflect this.&#10;C)should occur despite this.&#10;D)are constrained by this.

Accepted Answer

The answer of Events are varied and diverse, and their...

Question 19

Volunteers are people who choose to contribute without pay to benefit from:&#10;A)a future possible extra income.&#10;B)a possible promotion.&#10;C)a cause or the community.&#10;D)free training.

Accepted Answer

The answer of Volunteers are people who choose to contribute...

Question 20

The staff within the framework of an event organisation's performance includes:&#10;A)group size, sociability.&#10;B)staff expertise and attitudes.&#10;C)staff expertise, dedication.&#10;D)skills, abilities, enthusiasm and dedication.

Accepted Answer

The answer of The staff within the framework of an...

Deck 11: The Organisation Manager and the Team: During the Event