Deck 12: Close-Down, Evaluation and Legacies

Question 1

The venues might be demolished in the case of:

A)national events.
B)sport events.
C)large-scale events.
D)small-scale events.

Answer 1

C

Question 2

The costs of problems and service failures may be hidden because of:

A)general financial problems.
B)lack of expertise from staff.
C)impressions and marketing failures.
D)dealing with visitor satisfaction and enjoyment.

Answer 2

D

Question 3

The final phase of an event encompasses:

A)administrative duties, physical close-down and evaluation and recording.
B)administrative duties, security close-down and evaluation and recording.
C)financial duties, physical close-down and evaluation and recording.
D)administrative duties, physical close-down and legal issues.

Answer 3

A

Question 4

The visitor observation could be one of the sources of information for an event evaluation and usually includes:

A)crowd and traffic observations.
B)community views.
C)questionnaires and visitor perceptions.
D)professional expertise notes.

Question 5

The final administrative issues about event close-down are those regarding:

A)local council paid licences.
B)public views and community perceptions.
C)dealing with outstanding bills and completing the accounts.
D)contract acquittal, dealing with outstanding bills and completing the accounts.

Question 6

By collecting the 'problem area' information we can then rank the problems in order of:

A)priority.
B)seriousness.
C)priority or seriousness.
D)priority and similarity.

Question 7

Mystery guests in an event provide:

A)a more focused participant observation.
B)information about the community views.
C)assessment of technological aspects.
D)venue assessment.

Question 8

At the end of the event, to thank all staff involved, in writing is:

A)good manners as well as a courtesy.
B)a professional requirement.
C)a cultural tradition.
D)a personal decision.

Question 9

The hand-over between event organisers and legacy agencies:

A)might involve a ceremony and the transfer of important documents.
B)might involve just a handshake.
C)might never happen.
D)might not be needed.

Question 10

The solutions that get the most management attention should be those that will have:

A)a cheaper approach.
B)the most impact on the problem.
C)easy execution.
D)less marketing expenses.

Question 11

The issue related to identifying the problems is to be able to identify satisfaction with events to:

A)understand visitors perceptions.
B)discuss observations of staff.
C)identify satisfaction with events.
D)clarify marketing approaches.

Question 12

Event-based regeneration legacies tend to be thought of as:

A)intangible and esoteric.
B)physical and economic.
C)long-term and social.
D)physical and aesthetic.

Question 13

There is a view that visitors' impressions of an event are influenced by two sets of judgements, based on aspects of an event that:

A)relate to event time in day or night.
B)relate to difficulty or no difficulty of transport.
C)satisfy them and dissatisfy them.
D)refer to expensive and cheaper services.

Question 14

On break-down, staff should be:

A)made to work as efficiently as possible.
B)hurried off-site as smoothly as possible.
C)treated to a party.
D)thanked and asked about future employment.

Question 15

The information for event evaluation retrieved from sponsors are reflect:

A)visitor perceptions.
B)views of publicity and the level of awareness.
C)reactions of staff and volunteers.
D)marketing success evaluation.

Question 16

Having set out a list of priorities, we can:

A)relocate the event.
B)sort out most problems.
C)increase staff use.
D)alter the health and safety rules.

Question 17

Between an event organisation closing down and any redevelopment agency or new owner taking over, there should be:

A)a period of overlap.
B)a single day.
C)a single hour.
D)a long transfer of ownership.

Question 18

The sources of information for evaluation from staff and volunteers might include:

A)visitor perceptions.
B)public views and community perceptions.
C)reports for traffic incidents.
D)views, comments and logbooks.

Question 19

In any list of problems, the ones that cause the most difficulty should be dealt with first, and to do this we need:

A)to be able to measure the impact of a problem.
B)to invest more time in management.
C)to invest more money.
D)to negotiate with staff for new approaches of working.

Question 20

The accounts of an event will need to be published as part of a final report where:

A)there are high expenses.
B)the community asked for it.
C)the event has run in the public domain.
D)the managers suggested it.