Deck 7: Preparing

Question 1

Preparatory empathy is always based on a social worker's complete information of a client's feeling.

Answer 1

False

Question 2

In the context of social work practice, which of the following statements is true of preparatory consultation?

A)Clients' privacy rights are usually less safe when social workers consult online published works rather than consulting outside experts.
B)Agency-based colleagues are just as responsible for protecting the privacy and confidentiality rights of the clients as the social workers dealing with clients.
C)When consulting with outside experts, social workers must be fairly open about details of the client and that pertain to an upcoming meeting.
D)A social worker can seek information by using a client's name and address without obtaining any informed consent from the client.

Answer 2

B

Question 3

The skill of preparatory exploring involves making it mandatory for a client to complete a thorough medical evaluation prior to his or her first appointment with a social worker.

Answer 3

False

Question 4

In the preparing phase of social work practice, preparatory reviewing allows for more efficient use of time.

Question 5

Demonstrate your use of the preparatory reviewing skill by examining this telephone intake report.List the information contained in the report that you, as the social worker, would want to remember for a first meeting with Mrs.Cannon:
TELEPHONE INTAKE REPORT
January 12, 10:13
A.M.Mrs.Nancy Cannon telephoned from her place of work (the Capital Insurance Company-phone [phone]).She sounded concerned.She said that on the previous Saturday night, her 14-year-old daughter Amy had come home after her 9:00 P.M.curfew, smelling of alcohol.She says that she "grounded" her daughter but now wants to talk with a social worker about the situation.Mrs.Cannon requested a personal appointment with the social worker, indicating that she wanted to sort things out with someone before she dealt further with her daughter.
Mrs.
C.reported that this was the first such incident.She said, "I've never had any trouble whatsoever from Amy.She's been a wonderful child." She stated that she had not sought professional help before and that this was her first contact with any social service or mental health agency.She indicated that her husband, Amy's father, had recently filed for divorce and had left the home approximately six weeks ago.Mrs.
C.requested a lunch-hour appointment, if at all possible, to reduce the amount of time away from her job.
C.wondered whether that might be connected with Amy's misbehavior over the weekend.
Disposition: An appointment was scheduled with an agency social worker for tomorrow at 12:00 noon.Mrs.

Question 6

In the context of social work practice, which of the following statements is true of preparatory reviewing?

A)It increases the need for clients to repeat information they have previously provided.
B)Information contained in case records or other forms of written material available during preparatory reviewing are always accurate.
C)The primary skill required during preparatory reviewing involves anticipating what others are likely to sense, feel, think, imagine, during the initial meeting.
D)It helps you grasp significant facts and circumstances before meetings.

Question 7

Preparatory empathy fails to consider circumstances from another person or group's perspective and experience.

Question 8

As a social worker, the purpose of preparatory self-exploration is to:

A)anticipate what others are likely to sense, feel, think, imagine, and do when they meet you.
B)form fixed impressions about the nature of an issue and situation.
C)identify the potential effects of your own personal history.
D)ask questions and seek information about a prospective client.

Question 9

Rhonda is a social worker.In one of the meetings with her clients, she educates her clients about the strategies to deal with their addiction to drugs.This is an example of _____.

A)centering
B)an information-gathering encounter
C)an information-sharing encounter
D)reframing

Question 10

In _____, social workers encourage people to discuss the problems or issues of concern and their circumstances, their aspirations and goals, their views and feelings about themselves, and their preferences and strengths.

A)information-gathering encounters
B)reframing
C)change-making encounters
D)centering

Question 11

On a busy day, Brenda, a counsellor, has scheduled a meeting with her client who is going through a divorce.She realizes that she cannot completely fulfill her client's needs because of her stress.She engages in a self-relaxation activity prior to the meeting with her client.The self-relaxation activity adopted by Brenda is an example of:

A)preparatory empathy.
B)preparatory reviewing.
C)reframing.
D)centering.

Question 12

Identify the information you would seek and the issues you would address as you consult with your supervisor before taking any action concerning Mrs.Anderson in the following situation.
Case Situation: You work in an agency serving an elderly population in the community.On Tuesday morning, a woman telephoned the agency and talked with you about her neighbor, Mrs.Anderson.According to the caller, Mrs.Anderson is 82 years old and lives by herself in an apartment.The caller reported that Mrs.Anderson has not left her apartment in three days and would not answer her door or telephone.The neighbor did say, however, that she could hear movement in the apartment.
Immediately following the phone call, you examined agency files and discovered that Mrs.Anderson had not previously received agency services.

Question 13

In the preparing phase of social work practice, _____ involves examining and considering information available to you and your agency before an initial contact with clients or other constituents (Kadushin, 1983).

A)preparatory arranging
B)preparatory consultation
C)preparatory empathy
D)preparatory reviewing

Question 14

Lavita, a social worker, asks her supervisor about the impact of traumatic brain injury on a prospective client.She is using the skill of:

A)partializing.
B)preparatory empathy.
C)preparatory consultation.
D)centering.

Question 15

In the preparing phase of social work practice, ensuring that a translator is available for a meeting with clients who do not speak English is likely to be a part of:

A)preparatory arranging.
B)preparatory exploring.
C)preliminary recording.
D)preparatory consulting.

Question 16

Write the questions you would ask and identify the information you would seek as you use the skill of preparatory exploring with Father Sanchez in the following situation.
Case Situation: At 3:15 P.M.on Wednesday, you receive a telephone call from Father Julio Sanchez, a Catholic priest in a largely Mexican parish.He indicates that a family of seven needs help.He says that the parents and older children are migrant workers.He reports that the family had been traveling to a new work site when their automobile broke down.

Question 17

John is a social worker who counsels students with learning disabilities.Prior to the meeting with a student, he talks with the student's teachers and parents to gather information about the students.In this case, John is involved in _____.

A)preparatory reviewing
B)preparatory exploring
C)preparatory arranging
D)preparatory consultation

Question 18

In _____, you engage others in attempts to modify aspects of the person-in-environment system.

A)centering
B)information-gathering encounters
C)reframing
D)change-making encounters

Question 19

Preparatory arranging involves logistical preparation for a first meeting.

Question 20

The primary purpose of many first meetings between social workers and clients is information-gathering.

Question 21

Case Situation: You serve as a medical social worker in the emergency department of a local hospital.You have been asked to meet with a woman who was just brutally assaulted and raped by her ex-husband.
a.Engage in the process of preparatory empathy as you prepare yourself for this meeting with the patient.Describe the results.

Question 22

Engage in the skill of preparatory empathy as if you were about to meet the parents of several children shot and killed in a school shooting.Record your thoughts and feelings.
Case Situation: Assume that you are a social worker at a local mental health center.One early morning, a gunman opened fire in an elementary school killing several children.You have been asked to meet with some of the parents of the children who were killed to offer them supportive services.