Question 1

Building and effective relationship involves:&#10;A) discussing interests and hobbies that you like with others&#10;B) listening to what other workplaces are creating&#10;C) listening in order to understand other people's positions and feelings&#10;D) discussing what feelings you have with the position of your sport team

Accepted Answer

Building an effective relationship involves active listening and understanding the perspective and feelings of the other person. Discussing interests and hobbies may be a part of that, but it is not the only factor. Listening to what other workplaces are creating or discussing personal feelings about a sports team are not directly related to building relationships. Building an effective relationship involves listening to other people's positions and feelings in order to understand them. This can lead to better communication and a stronger connection between individuals. Discussing interests and hobbies and sports teams may be fun conversation topics, but they may not necessarily contribute to building a deeper relationship. Listening to what other workplaces are creating may be relevant in certain contexts, but it is not a necessary aspect of building a relationship.

Question 2

If there is disharmony in the workplace this can provide opportunities with your team.

Accepted Answer

False

Question 3

Part of the path to improvements is to seek out feedback from customers and colleagues.

Accepted Answer

Seeking feedback is a crucial step in identifying areas of improvement and making necessary changes. It allows for constructive criticism and helps to build stronger relationships with customers and colleagues. Seeking feedback from customers and colleagues is a key aspect of continuous improvement. It allows businesses to understand areas where they may need to improve and make necessary changes to better serve their stakeholders.

Question 4

Good conflict resolution skills include a willingness to:&#10;A) Meet the needs of your manager&#10;B) Meet the needs of others&#10;C) Meet the needs of your competitor&#10;D) Meet your needs

Accepted Answer

Good conflict resolution skills involve being able to understand and meet the needs of others, finding a solution that benefits everyone involved. Meeting the needs of only one party (such as your manager or yourself) may not lead to a resolution that is satisfactory for all parties involved. While understanding the needs of your competitor may be helpful, it may not always be necessary in every conflict resolution situation. Good conflict resolution skills involve understanding and addressing the needs of all parties involved in the conflict, not just your own needs or the needs of your manager or competitor. It involves finding a mutually beneficial solution that can satisfy all parties involved.

Question 5

Position descriptions are generally developed, and agreed upon by:&#10;A) all managers from within the organisation&#10;B) all relevant stakeholders from within the organisation&#10;C) all relevant staff from similar organisations&#10;D) all managers and the human resources staff from within the organisation

Accepted Answer

Position descriptions are typically developed with input from all relevant stakeholders within the organization to ensure they accurately reflect the duties, responsibilities, and qualifications necessary for the role. This can include managers, human resources staff, and sometimes other employees who understand the role's requirements.

Question 6

While the culture of competition with your colleagues is not all together a bad thing, it can lead to disharmony in the workplace where help is offered to colleagues.

Accepted Answer

The answer of While the culture of competition with your...

Question 7

People are all different and these differences allow an organisation to grow and thrive.

Accepted Answer

Diversity in people's backgrounds, experiences, perspectives, and skill sets can bring new ideas and approaches to an organisation, leading to growth and success. Diversity in perspectives, experiences, and backgrounds can bring fresh ideas and approaches to problem-solving, improve decision-making, and foster innovation, making an organisation more resilient and adaptable to changes.

Question 8

However you receive feedback, it should be viewed as an opportunity to:&#10;A) change the way things are done, even if it makes it more expensive&#10;B) make improvements to your personal life, to learn lessons and grow in your life&#10;C) change the way your organisation holds social events&#10;D) make improvements to your work habits, to learn lessons and grow in your career

Accepted Answer

Feedback should be viewed as an opportunity to improve oneself and grow in their career. Making improvements to work habits based on feedback helps to enhance skills and increase their value in the workplace. Options A and C are not necessarily relevant to feedback and could be more costly or unnecessary. Option B is a possibility, but not necessarily the main purpose of feedback in a professional setting. Feedback should be viewed as a chance to learn and grow, both personally and professionally. Option D explicitly mentions making improvements to work habits and growing in one's career, which aligns with the idea of using feedback to improve oneself in a work setting. Option A is not a good choice because it suggests making changes that could be unnecessary or too expensive. Option B is too general and doesn't specifically relate to a work setting. Option C is too specific to social events and doesn't capture the broader purpose of using feedback to improve oneself or one's work.

Question 9

The duties you perform may represent an important step in an organisation's need to compete with its competitors.

Accepted Answer

The answer of The duties you perform may represent an...

Question 10

Constructive suggestions and contributions for improvements can be done by:&#10;A) looking for ways in which you and your team can be more productive&#10;B) identifying processes that are not required for the current job&#10;C) staying in touch with how the stationery is ordered&#10;D) all of these choices

Accepted Answer

While staying in touch with stationery orders is important, it is not the most relevant factor in improving productivity. The best choice is A, as identifying ways to improve productivity can lead to more efficient and effective work processes. Eliminating unnecessary processes can also contribute to this improvement.

Deck 10: Work Effectively With Others