Deck 6: Traditional Training Methods

Question 1

Training methods can be divided into _____ and _____ approaches.

A)Cognitive; behavioral
B)Strategic; skill
C)Procedural; strategic
D)KSA; lecture
E)None of the above

Answer 1

A

Question 2

Which of the following learning processes identified in Social Learning Theory does the lecture, when done well, have the most impact on?

A)Symbolic rehearsal
B)Attention
C)Behavioral reproduction
D)Skill

Answer 2

B

Question 3

Developing a good demonstration requires

A)A charismatic trainer.
B)Using well-designed slides to get your point across.
C)Breaking down the task into manageable parts or sequences.
D)Putting together as much information as possible.

Answer 3

C

Question 4

A(n) _____question occurs when the trainer is asked a question and instead of providing an answer, she re?asks the question of the group.

A)Relay
B)Reverse
C)Overhead
D)Redirected
E)All of the above

Question 5

_____ questions require no specific response.

A)Closedended
B)Reverse
C)Openended
D)Overhead
E)Bad

Question 6

A visual display of how to do something or how something works is called a

A)Presentation.
B)Demonstration.
C)Simulation.
D)Lecturette.

Question 7

If learning objectives focus primarily on decision making, _____ can be an appropriate training tool.

A)The inbasket
B)Behavior modeling
C)Role-plays
D)The case study
E)Both A & D

Question 8

The main advantage a lecture has over printed text and video is the

A)Credibility the lecturer can give to the material.
B)Cost.
C)Speed.
D)Ability to test learning.

Question 9

The main difference between a lecture and a lecturette is that the lecturette

A)Is specifically designed for skills training.
B)Is specifically designed for presenting procedural knowledge.
C)Is specifically designed for presenting strategic knowledge.
D)Is done only at the start of training.
E)Generally lasts less than 20 minutes.

Question 10

Which of the following statements regarding the "solutions trainees
Come to" in a case study is true?

A)The proper solution must be arrived at by trainees before new material is introduced.
B)The solution has no relevance to the exercise.
C)There should be only one solution.
D)The solution is not as important as the understanding of the advantages and disadvantages that go along with the solution.
E)Case studies have so many solutions that feedback should be limited to comments about the validity of the case study in the job's context.

Question 11

Which training method can effectively be used to change attitudes?

A)Cognitive
B)Behavioral
C)Attitudinal
D)Both A & B

Question 12

Listening to a lecture, attention begins to decline after _____ to _____ minutes and begins to _____ near the end.

A)15; 20; further decline
B)20; 30; pick up
C)15; 20; pick up
D)20; 30; further decline
E)None of the above

Question 13

According to the text, business games have been developed and used for

A)Improving interpersonal skills.
B)Teaching initiating structure.
C)Strengthening executive and management skills.
D)Changing attitudes toward diversity.

Question 14

Which of the retention processes does a well-done lecture have the most impact on?

A)Attention
B)Symbolic coding
C)Cognitive organization
D)Symbolic rehearsal

Question 15

Demonstrations, like lectures, can be differentiated by the level of ______ of the trainee.

A)Intelligence
B)Involvement
C)Commitment
D)Interest

Question 16

In the lecture method, "summarizing" impacts on which aspect of retention?

A)Attention
B)Symbolic coding
C)Cognitive organization
D)Symbolic rehearsal

Question 17

The case study

A)Should have a trainer present the correct solution after trainees have provided their solutions.
B)Has a shorter version which is the incident process.
C)Has as its major weakness "providing incomplete information."
D)A & C.

Question 18

When the trainer believes a trainee has asked a question because the trainee really wants to answer but is hesitant, the trainer should respond using the______.

A)Relay question
B)Overhead question
C)Reverse question
D)Direct question

Question 19

Compared to the lecture, a lecture/discussion

A)allows trainees to interact with the lecturer.
B)is able to achieve more complex learning objectives.
C)is able to provide more information in a much shorter time.
D)A & B.
E)All of the above.

Question 20

Which of the following statements is true about business games?

A)They are generally used as a standalone training method.
B)They can take up to several weeks to complete.
C)To be effective games should require trainees to make a minimum of six decisions.
D)Games do not require learning objectives.
E)A & D

Question 21

The difference between coaching and traditional OJT is

A)No type of TNA is needed for coaching.
B)In coaching, the relationship must be more collaborative.
C)Coaching is more of an ongoing process.
D)Both B & C.
E)All of the above.

Question 22

In the "job instruction technique," the first step in the "try out" stage of training is "have the learner talk through the job." This causes activation of which social learning theory process?

A)Attention
B)Behavioral reproduction
C)Symbolic rehearsal
D)All levels of retention

Question 23

Which of the following is a strength of OJT?

A)Trainees learn skills in the actual work environment.
B)Transfer of training occurs naturally.
C)New employees can be oriented rapidly.
D)All of the above.

Question 24

Which of the following is true about games and simulations?

A)A major problem for them is attracting trainee attention.
B)They are quite useful in developing trainee skill in applying or using knowledge.
C)They are quite good at teaching facts or procedures.
D)Their greatest weakness is in helping provide cognitive organization.

Question 25

Which training technique has its roots back in the Middle Ages?

A)Apprenticeship training
B)Behavioral modeling
C)Simulations
D)Inbaskets
E)Coaching

Question 26

According to the text, what is the biggest mistake made when using static media?

A)Cramming too much information on the one poster, sheet, or overhead
B)Newsprint being used too often in adult learning
C)Overheads used in a fully lighted room
D)Burned out light bulbs in the overhead
E)Using a VCR that only plays Betamax

Question 27

Behavioral modeling is based on which theory?

A)Bandura's social learning theory
B)Goldstein's training model
C)Vroom's expectancy theory
D)Skinner's reinforcement theory
E)Elaboration theory

Question 28

Which of these statements regarding the use of games and simulations in training is NOT true?

A)In general games are the most expensive.
B)In general role-plays are the least expensive.
C)Both games and simulations may require some background knowledge.
D)Both games and simulations allow trainees to practice skills in a safe environment.

Question 29

Which of the following training methods is most appropriate when both knowledge and skill are learning objectives?

A)Lecturettes
B)Demonstrations
C)Open discussions
D)Role-play

Question 30

Which of the following is true about OJT?

A)It is one of the more expensive training methods.
B)Most OJT done by small businesses uses the JIT method.
C)When using the JIT method of OJT, the first step is "Present."
D)OJT generally uses experienced coworkers or supervisors as trainers.

Question 31

Which of the following is NOT a role-play method of training?

A)Single role-play
B)Spontaneous role-play
C)Rolerotation format role-play
D)Structured role-play
E)All of the above are methods of role-play

Question 32

The most frequently used training method (especially in smaller businesses) is

A)Simulation.
B)Role-play.
C)Coaching.
D)Behavioral modeling.
E)On the job training.

Question 33

The acronym JIT (an on?the?job training technique) stands for

A)Job information topology.
B)Just in time.
C)Job incidents technique.
D)Job instruction technique.
E)Job instructional topology.

Question 34

Which of the following should you consider when implementing Behavior Modeling?

A)Use whole rather than part learning.
B)Do not emphasize more that 7 learning points during any one training module.
C)Use a real model rather than a video for authenticity.
D)A & C.

Question 35

_____ is an enactment of a scenario in which each participant is given a part to act out.

A)Simulation
B)Role-play
C)Behavioral enactment
D)Modeling

Question 36

_____ is the process of providing one?to?one guidance and instruction to improve the knowledge, skills, and work performance of the trainee.

A)Behavior modeling
B)Computer simulation
C)Coaching
D)Tutoring

Question 37

Which of the following is NOT an example of static media?

A)Video tapes
B)Overhead transparency
C)Pictures/slides
D)Printed material
E)All of the above are an example of static media

Question 38

Which of the following is most appropriate for training interpersonal skills?

A)Behavior modeling
B)The case study
C)The simulator
D)The business game
E)The ice breaker

Question 39

____________ role-plays provide more details about the situation and the characters.

A)Single
B)Double
C)Structured
D)Spontaneous

Question 40

The difference between mentoring and coaching is

A)Mentoring is more effective.
B)Coaching is more effective.
C)They focus on different aspects of the job.
D)Mentoring has always been a more formalized process.
E)Both B & D.

Question 41

Define coaching and explain its relationship with the term mentoring.

Question 42

____Audio tapes as a training method are hardly ever used as the newer technology is far superior.

Question 43

What is the purpose of behavior modeling and when should it be used?

Question 44

What is the purpose of role-play and when should it be used?

Question 45

Define a role-play and in doing so, be sure to identify and explain the five different types of role-play.
-The role rotation method begins as a single role-play. Then, after a discussion period, different trainees will exchange places with some, or all, of the characters who are performing the role-play.

Question 46

____The Job Instructional Technique has 3 steps: prepare, present, and try out.

Question 47

____OJT is often the training method of choice for small businesses.

Question 48

____The last step in behavior modeling is providing opportunity for reinforcement in a structured role-play.

Question 49

____A lecture is best used to present information.

Question 50

____The direct question is specific in nature and, therefore, has a specific answer.

Question 51

____If you decided to use a case, the easiest way to obtain one is to develop it from scratch.

Question 52

____A main advantage to newsprint is it can be hung on the walls around the training room.

Question 53

____One way to encourage trainees to respond is to ask them to write out an answer.

Question 54

For both static and dynamic visuals, the rule of thumb for adequate trainee viewing is:

A)Three feet of trainee distance from the screen for every inch of screen size.
B)One foot of trainee distance from the trainer for every foot of screen size.
C)Two feet of trainee distance from the screen for every foot of screen size.
D)One foot of trainee distance from the screen for every inch of screen size.
E)Two feet of trainee distance from the screen for every 3 inches of screen size.

Question 55

____The discussion method includes a lecturette to provide information to trainees.

Question 56

____Case studies are best for developing analytic skills and complex problem-solving strategies.

Question 57

____The lecturette is an extensive presentation of material by the lecturer.

Question 58

Discuss the different types of lectures and the differences between them.

Question 59

____A relay question is when asked a question, the trainer re?asks the question to the person who asked the question in hopes they will provide an answer.

Question 60

____Role rotation in a role-play is where participants take on the role which is opposite to what they believe in.