Deck 9: Technology, Careers, and Job Hunting

Question 1

A(n) technical writer creates documentation for large programming projects and writes the online or printed user manuals that accompany computers, peripheral devices, and software.

Answer 1

True

Question 2

The department shown in the accompanying figure determines an organization's information needs, as well as creates, maintains, and updates its information systems.

Answer 2

True

Question 3

Most U.S. consumers will pay higher prices for U.S.-made products.

Answer 3

False

Question 4

Outsourcing is buying parts and labor from outside suppliers.

Question 5

Jobs like call center support rep, customer service rep, and help desk specialist are included in the ITAA job category of Enterprise Systems Analysis and Integration .

Question 6

A+ Certification provides good credentials for jobs in computer stores or repair shops.

Question 7

Offshoring is when companies hire workers from foreign countries.

Question 8

An online job bank like the one in the accompanying figure is a program that automatically searches databases and notifies you when it finds any jobs that match your requirements.

Question 9

The IT department is sometimes called the SIA department.

Question 10

Several online job banks, like the one in the accompanying figure, specialize in the IT industry.

Question 11

Jobs like desktop publisher, documentation specialist, and instructional designer are included in the ITAA job category of Programming/Software Engineering .

Question 12

Computer science degree programs focus on computer architecture and how to program computers.

Question 13

A computer designer typically works with servers, mainframes, and supercomputers.

Question 14

For most IT-related jobs, some type of higher education or certification is not required.

Question 15

A bachelor's degree in a computer-related area is a common requirement for most IT-related jobs.

Question 16

A Web portfolio is a hypertext version of your résumé.

Question 17

Jobs like 3D artist, video engineer, and instructional designer are included in the ITAA job category of Digital Media .

Question 18

Workers in many industries prefer to geolocate , which means that they use technology to work from home or another off-site location

Question 19

At a university such as MIT, information systems courses cover calculus, physics, computer architecture, chemistry, engineering, physics, computer organization, logic design, signal processing, computer architecture, and microprocessor design.

Question 20

Job-hunting experts advise IT job seekers to spend 75 percent of their total job-hunting efforts online.

Question 21

The IT department is sometimes called the ____ department.

A) CIO
B) R&D
C) MIS
D) AIS

Question 22

Familiarity with Web tools such as JavaScript is important for the job of a ____.

A) security specialist
B) Web site designer
C) network specialist
D) database administrator

Question 23

A ____ creates data entry forms and reports.

A) network administrator
B) QA specialist
C) security specialist
D) database administrator

Question 24

The accompanying figure shows a(n) ____ department.

A) R&D
B) information technology
C) cloud computing
D) technological development

Question 25

A ____ plans, installs, and maintains one or more local area networks.

A) security specialist
B) computer programmer
C) network specialist
D) database administrator

Question 26

____ participate in alpha and beta test cycles of software.

A) QA specialists
B) Manufacturing technicians
C) Computer engineers
D) Sales reps

Question 27

____ are sometimes assembly-line workers who examine and test chips, circuit boards, computers, and peripheral devices.

A) QA specialists
B) Manufacturing technicians
C) Computer engineers
D) Sales reps

Question 28

A ____ monitors computer performance, installs software patches and upgrades, performs backups, and restores data.

A) computer operator
B) computer programmer
C) network specialist
D) database administrator

Question 29

A ____ troubleshoots hardware and software problems.

A) computer operator
B) technical support specialist
C) database administrator
D) manufacturing technician

Question 30

The ____ heads most IT departments.

A) CSO
B) CIO
C) EPO
D) TCO

Question 31

A security specialist ____.

A) analyzes a computer system's vulnerability to threats from viruses, worms, unauthorized access, and physical damage
B) installs and configures firewalls and antivirus software
C) develops policies and procedures to protect computer equipment and data
D) All of the above.

Question 32

A ____ may work in-house with company employees or provide phone support to customers.

A) computer operator
B) technical support specialist
C) computer engineer
D) QA specialist

Question 33

A ____ designs and tests new hardware products, such as computer chips, circuit boards, computers, and peripheral devices.

A) technical writer
B) QA specialist
C) computer engineer
D) manufacturing technician

Question 34

A(n) ____ investigates the requirements of a business in order to plan and build new or improved computer services.

A) systems analyst
B) computer programmer
C) network specialist
D) database administrator

Question 35

Under the ____ is a staff of computer professionals whose members are often grouped under programming services and computer operations.

A) CSO
B) CIO
C) EPO
D) TCO

Question 36

The term ____ industry is used to refer to the companies that develop, produce, sell, or support computers, software, digital communications, and computer-related products.

A) information technology
B) cloud computing
C) R&D
D) technological development

Question 37

A ____ designs and tests new hardware products, such as computer chips, circuit boards, computers, and peripheral devices.

A) technical support specialist
B) computer operator
C) computer engineer
D) network administrator

Question 38

Effective ____ have good people skills and can understand business problems and solutions.

A) computer operators
B) sales reps
C) computer engineers
D) QA specialists

Question 39

Which of the following offers an associate's degree as an alternative to a four-year degree in the technology field?

A) colleges
B) technical schools
C) community colleges
D) All of the above.

Question 40

A(n) ____ designs, codes, and tests software.

A) system analyst
B) computer programmer
C) computer operator
D) database administrator

Question 41

Many word processing programs can read the ____ format.

A) .docx
B) .wrd
C) .tmp
D) .rtf

Question 42

Carlos is explaining to Ari the different market strategies in the computer industry. Carlos tells Ari that in ____, a given company buys its parts and labor from outside suppliers.

A) outsourcing
B) insourcing
C) offshoring
D) resourcing

Question 43

The ____ offers several generalized certification exams in accounting and banking, education, manufacturing, and many other fields.

A) MOS
B) ICCP
C) CompTIA
D) All of the above.

Question 44

All of the following are database system in which you can be certified EXCEPT ____.

A) Illustrator
B) Sybase
C) Access
D) DB2

Question 45

____ offers the CCNP certification.

A) Microsoft
B) Cisco
C) Google
D) Novell

Question 46

Nina is preparing for a job in the IT industry. Nina takes the ____ certification exam, which covers basic computing knowledge and skills.

A) MOS
B) A+
C) CCNP
D) IC3

Question 47

A(n) ____ is a software program that searches the Web across more than one job database at a time.

A) metasearch engine
B) online job bank
C) job search engine
D) All of the above.

Question 48

As shown in the accompanying figure, you might also want to create ____ versions of your résumé.

A) TIFF and PDF
B) DOC and RTX
C) HTML and XML
D) XHTML and XFF

Question 49

Carlos is explaining to Ari the different market strategies in the computer industry. Carlos tells Ari that with ____, some U.S. computer companies have established manufacturing and development facilities in China, India, Thailand, Mexico, and Malyasia.

A) outsourcing
B) insourcing
C) offshoring
D) resourcing

Question 50

You can choose from about ____ computer-related certification exams in areas from desktop publishing to network installation.

A) 30
B) 300
C) 600
D) 3,300

Question 51

____ offers certification in the NetWare network operating system.

A) Microsoft
B) Cisco
C) Google
D) Novell

Question 52

The ____ certification is most useful for entry-level secretarial and clerical positions as well as help desk staff.

A) A+
B) CWNP
C) CSP
D) MOS

Question 53

You should make sure your résumé file converts easily into a format such as ____.

A) PDF
B) PNG
C) TIFF
D) All of the above.

Question 54

Which of the following is a wireless network certification?

A) A+
B) CSP
C) ICCP
D) CWNP

Question 55

Nina is preparing for a job in the IT industry. Nina wants to get a job as a(n) ____ so that she can participate in the making of computer chips or circuit boards.

A) computer programmer
B) QA specialist
C) computer engineer
D) manufacturing technician

Question 56

Nina is preparing for a job in the IT industry. Nina takes a job as a contract worker. Which of the following is true?

A) She is eligible for the company's health plan.
B) She is paid by the project.
C) She has to telecommute.
D) She is an official employee of the company.

Question 57

A(n) ____ degree program focuses on applying computers to business problems.

A) IS
B) IT
C) computer science
D) software engineering

Question 58

All of the following are Adobe software applications in which you can get certified EXCEPT ____.

A) Premiere
B) Illustrator
C) Oracle
D) Flash

Question 59

The A+ certification sponsored by ____ qualifies entry-level computer service technicians to install, configure, upgrade, troubleshoot, and repair computers and related equipment.

A) Microsoft
B) Cisco Systems
C) CompTIA
D) Google

Question 60

____ offers the MCSE certification.

A) Microsoft
B) Cisco
C) Google
D) Novell

Question 61

____________________ is the study of safe and efficient environments, particularly working environments.

Question 63

The term ____________________ refers to our on-the-job choices and actions that reflect our values.

Question 64

How can you ensure that your résumé gets maximum exposure?

Question 65

What is a whistleblower? List and describe five suggestions for reducing the risk of career repercussions experienced by whistleblowers.

Question 66

____________________ workers are usually hired as consultants and not official employees of a company.

Question 67

The term ____________________ refers to the study of moral standards and how they affect our conduct in daily life.

Question 68

What is outsourcing? What is the reason companies outsource? What is offshoring? What is the reason companies offshore? List two downsides to offshoring.

Question 69

____________________ focuses on computer architecture and how to program computers.

Question 70

A computer ____________________ is any person who designs, configures, analyzes, develops, tests, or ensures the security of computer hardware or software.

Question 71

Computer ____________________ focuses on computer hardware and peripheral device design at the chip level.