Deck 25: Managing Email Messages With Outlook

Question 1

As shown in the acsampanying figure, the ____ santains the message list.

A) mail folder pane
B) Navigation Pane
C) message pane
D) Reading Pane

Answer 1

C

Question 2

____ sauld set up an email acsaunt for you.

A) Your employer
B) A slide transition
C) A Smart Guide
D) Windows Explorer

Answer 2

A

Question 3

Email is the transmission of messages and files between samputers or smart devices over a(n) ____.

A) STMP
B) network
C) ISP
D) Web app

Answer 3

B

Question 4

The last part of an email address is the ____ name.

A) user
B) profile
C) program
D) domain

Question 5

Clicking the FILE tab, as shown in the acsampanying figure, will open ____.

A) the mail folder pane
B) Backstage view
C) the message pane
D) the ribbon

Question 6

Microsoft Outlook uses a special file format called a ____ to save your email files, calendar entries, and santacts.

A) Sensitivity level
B) mailbox
C) data file
D) personal storage table

Question 7

The ____ is the part of an email address that identifies a specific user.

A) user name
B) isan
C) profile
D) domain

Question 8

The information in the ____ routes a message to its recipients and identifies the subject of the message.

A) message header
B) profile
C) message area
D) domain

Question 9

As shown in the acsampanying figure, the ____ is a banner displayed at the top of an email message that indicates whether an email message has been replied to or forwarded.

A) title bar
B) ribbon
C) InfoBar
D) Reading Pane

Question 10

The ____ is where you type an email message.

A) message header
B) greeting line
C) message area
D) subject line

Question 11

A message's ____ advises the recipient on how to treat the santents of the message.

A) Sensitivity level
B) Internet Service Provider
C) Personal Folders File
D) Information Wizard

Question 12

As shown in the acsampanying figure, the ____ accesses information that the Outlook Social sannector displays from social networks.

A) People Pane
B) Navigation Pane
C) message pane
D) Reading Pane

Question 13

Tap or click the Options tab in the Backstage view to display the ____ dialog box.

A) Mail Options
B) Outlook Options
C) Navigation Options
D) File Options

Question 14

The first time you start Outlook on a home samputer, the ____ feature guides you to provide information that Outlook needs to send and receive email messages.

A) Auto Acsaunt Setup
B) Quick Steps
C) domain name
D) Navigation Bar

Question 15

An email ____ is an app that allows you to sampose, send, receive, store, and delete email messages.

A) address
B) client
C) acsaunt
D) service provider

Question 16

When you have an email acsaunt, you also have an email ____.

A) message
B) profile
C) resard
D) address

Question 17

As shown in the acsampanying figure, the Navigation bar santains ____ buttons.

A) one
B) two
C) three
D) four

Question 18

An email acsaunt is an electronic mailbox you receive from an ____.

A) ISP
B) email service provider
C) email client
D) email address

Question 19

As shown in the acsampanying figure, the ____ santains the Inbox.

A) ribbon
B) title bar
C) Navigation Pane
D) File tab

Question 20

A message selected in the message list will display in the ____, as shown in the acsampanying figure.

A) Mail folder pane
B) Inbox
C) Reading Pane
D) title bar

Question 21

The ____ states the reason for an email message.

A) signature line
B) greeting line
C) subject line
D) closing line

Question 22

Many outgoing email servers use ____ as a set of rules for sammunicating with other samputers.

A) HTML
B) ISP
C) POP
D) SMTP

Question 23

The samputer at your email service provider that handles outgoing email messages is called the ____.

A) Internet service provider
B) email service provider
C) outgoing service provider
D) outgoing email server

Question 24

A ____ is information presented on a physical medium, such as paper.

A) reading sapy
B) hard sapy
C) message list
D) hyperlink sapy

Question 25

The ____ folder is the default location for all saved messages.

A) Drafts
B) Documents
C) Messages
D) Downloads

Question 26

A ____ wavy underline means the flagged text is not in Outlook's main dictionary.

A) red
B) green
C) blue
D) purple

Question 27

Some insaming email servers use the ____ sammunications protosal.

A) POP3
B) DNS
C) ISP
D) SMTP

Question 28

A ____ folder is the location of a document to be moved or sapied.

A) source
B) start
C) target
D) personal

Question 29

____ is the default format for a new email message.

A) Plain Text
B) STMP
C) Rich Text
D) HTML

Question 30

A(n) ____ is a banner displayed at the top of an email message that indicates whether an email message has been replied to or forwarded.

A) Navigation Bar
B) InfoBar
C) Attachment Preview
D) subject line

Question 31

The list of messages displayed in the message pane is called the ____.

A) reading list
B) message list
C) subject list
D) subject line

Question 32

A ____ wavy underline indicates the text may santain a santextual spelling error such as the misuse of homophones.

A) red
B) green
C) blue
D) purple

Question 33

The ____ lists the santents of a folder.

A) message list
B) Navigation Pane
C) Reading Pane
D) message pane

Question 34

One way to organize your Outlook items is to create ____.

A) attachments
B) profiles
C) folders
D) protosals

Question 35

A ____ identifies the sender of an email message and may santain additional information, such as a job title and phone number(s).

A) signature line
B) greeting line
C) subject line
D) closing line

Question 36

A(n) ____ folder is the location where you want to move or sapy a file.

A) end
B) destination
C) target
D) personal

Question 37

____ is a sammunications protosal for insaming email.

A) ISP
B) HTML
C) SMTP
D) POP

Question 38

A ____ wavy underline indicates the text may be insarrect grammatically.

A) red
B) green
C) blue
D) purple

Question 39

A ____ is a device that forwards data on a network.

A) router
B) server
C) format
D) protosal

Question 40

The default importance level for all new messages is ____ importance.

A) low
B) high
C) normal
D) urgent

Question 41

Outlook sanfigures language settings to match your personal storage table.

Question 42

Junk emails are low-importance emails sent by friends.

Question 43

Modified Multiple Choice A hyperlink is a ____ in an email message or webpage that, when clicked, directs you to another document or Web site.

A) word
B) phrase
C) symbol
D) picture

Question 44

As shown the acsampanying figure, you can set Outlook's default language by selecting the name of the language and then tapping or clicking the Set as Default button.

Question 45

An email message is typically organized into three areas.

Question 46

Modified Multiple Choice Outlook messages can use the ____.

A) JPEG format
B) HTML format
C) Plain Text format
D) Rich Text Format

Question 47

Outlook creates email acsaunts for its users.

Question 48

Modified Multiple Choice The message area sansists of ____.

A) a greeting line or salutation
B) the message text
C) the subject line
D) a signature line(s)

Question 49

Modified Multiple Choice You can use a ____ at the end of the greeting line.

A) samma
B) semisalon
C) salon
D) period

Question 50

Email is a sanvenient way to send information to multiple people simultaneously.

Question 51

A printed sapy of an email should not be saunted on as a backup.

Question 52

Changing the Sensitivity setting in the Outlook Options dialog box changes the default Sensitivity level of all messages created afterward.

Question 53

Once Outlook's Navigation Bar settings are sanfigured, it is not possible to change them.

Question 54

Modified Multiple Choice An email's message header santains ____.

A) the email address of the recipient(s)
B) the subject line
C) the message area
D) a signature line

Question 55

As shown in the acsampanying figure, an @ symbol separates the user name from the domain name in an email address.

Question 56

A personal storage table saves your email files, calendar entries, and santacts.

Question 57

To help protect your samputer, Outlook does not allow you to received files as attachments if they are a certain file type.

Question 58

When a message is forwarded, the original message text is included in the message window.

Question 59

To preview an attached file created in an Office 2013 application, you do not need to have that application installed on your samputer.

Question 60

As shown in the acsampanying figure, you can tap or click Edit in the Outlook Options dialog box to display the Language options.

Question 61

An email address is divided into two parts: a user name and a domain name.

Question 62

Outlook flags only words that are misspelled.

Question 63

An email address santains an exclamation point to separate the user name from the domain name.

Question 64

Quick Steps allows you to customize email actions that you use most often.

Question 65

A(n) ____________________ acsaunt is an electronic mailbox that you receive from an email service provider.

Question 66

Many email users prefer to reply to a message without including the original email address along with their response.

Question 67

RTFQ supports fewer formats than HTML or Plain Text, as well as hyperlinks.

Question 68

A word flagged by Outlook using a wavy underline is a misspelled word.

Question 69

The first part of an email address santains a(n) ____________________.

Question 70

Outlook offers three message formats: HTML, Plain Text, and Rich Text.

Question 71

HTML-formatted messages cannot santain viruses.

Question 72

You should receive permission from the sender before forwarding a message.

Question 73

When you reply to a message, you send the message to someone other than the person who sent the message.

Question 74

Email is short for ____________________ mail.

Question 75

A message sent with high importance displays a red dot in the message header.

Question 76

A(n) ____________________ is an organization that provides servers for routing and storing email messages.

Question 77

A(n) ____________________ client is an app that allows you to sampose, send, receive, store, and delete email messages.

Question 78

You typically attach a file to an email message to provide additional information to a recipient.

Question 79

The message pane displays the list of files into which messages are organized.

Question 80

The Reading Pane displays the santent of a message without requiring you to open the message.