Deck 29: Job Success and Ase Certification

Question 1

Presently in the United States, certification is required by law.

Answer 1

False

Question 2

Many times you will need the help of another worker to complete a difficult, two-person task.

Answer 2

True

Question 3

Professionalism is a broad trait in a worker that includes everything from being able to follow orders to taking pride in workmanship.

Answer 3

True

Question 4

ASE-Style Multiple Choice A collision repair technician must have a working knowledge of all of the following EXCEPT:

A)mechanics
B)databases
C)electronics
D)painting

Question 5

ASE-Style Multiple Choice ____ is the most important job trait.

A)Reliability
B)Social skills
C)Systematic approach
D)Certification

Question 6

A carbon fiber space frame is relatively easy to repair, even after a major collision.

Question 7

ASE tests always include theoretical questions.

Question 8

ASE-Style Multiple Choice A ____ involves organizing and using a logical sequence of steps to accomplish a task or job.

A)systematic approach
B)cooperative education
C)repair technique
D)reliable approach

Question 9

ASE-Style Multiple Choice ____ means that you do every step of a repair correctly so that the repair is strong, reliable, and attractive.

A)Certification
B)Quality
C)Productivity
D)Reliability

Question 10

ASE-Style Multiple Choice While having a discussion, Technician A says that if you want to start your own successful business, you need to understand personnel management and bookkeeping. Technician B says that you should understand payroll and state and local laws controlling the industry. Who is correct?

A)A only
B)B only
C)Both A and B
D)Neither A nor B

Question 11

A certified technician is recognized as a professional by the public, employers, and peers.

Question 12

Someday, auto makers might use recycling to the point that the whole car could be made from recycled aluminum or plastic materials.

Question 13

Many insurance companies and customers will not pay their bill until after they are satisfied with repair quality.

Question 14

ASE-Style Multiple Choice ____ often determine whether you keep a good job or get fired.

A)Certification programs
B)Cooperative education programs
C)Work traits
D)Painting and refinishing jobs

Question 15

ASE-Style Multiple Choice During cooperative training, you will MOST-Likely have a job as a:

A)paint technician
B)sheet metal technician
C)masking technician
D)helper technician

Question 16

ASE-Style Multiple Choice Some schools offer ____ that allow you to have a job and get school credit at the same time.

A)cooperative education programs
B)entrepreneur programs
C)I-CAR programs
D)social programs

Question 17

Professionals always find shortcuts when trying to get the repair done.

Question 18

ASE-Style Multiple Choice ____ are important so that other workers and customers like you.

A)Comebacks
B)Certificates
C)Career goals
D)Social skills

Question 19

ASE-Style Multiple Choice A(n)____ is a person who starts his or her own business.

A)masking technician
B)sheet metal technician
C)entrepreneur
D)painter

Question 20

A systematic approach for doing your job will result in more efficient ways of working.

Question 21

ASE-Style Multiple Choice While having a discussion, Technician A says that to stay productive, you must keep track of new vehicle construction technology. Technician B says that you must learn about new repair products and methods to try to improve repair speed and repair quality. Who is correct?

A)A only
B)B only
C)Both A and B
D)Neither A nor B

Question 22

A(n)____________________ does everything "by the book."

Question 23

____________________ is a measure of how much work gets done.

Question 24

ASE-Style Multiple Choice Which of the following statements is LEAST-Likely true?

A)Job openings are common, as people move up into other positions and retire.
B)The certified technician usually receives the same salary as those not certified.
C)Various companies and professional associations offer certification programs
D)Even if you work as a technician,you still might want to take college courses

Question 25

List five specialized technicians that are sometimes found in auto repair shops.

Question 26

____________________ are the little things, besides skills, that make a good or bad employee.

Question 27

A systematic approach to your work will cause you to ask yourself a number of questions. List three of these questions.

Question 28

ASE-Style Multiple Choice All of the following are examples of trade associations EXCEPT:

A)I-CAR
B)NACE
C)EEE
D)ASA

Question 29

List five characteristics of a professional.

Question 30

ASE-Style Multiple Choice A good technician will MOST-Likely balance productivity with ____:

A)quality
B)quantity
C)social skills
D)salesmanship

Question 31

ASE-Style Multiple Choice ____ assures the general public and the prospective employer that certain minimum standards of performance have been met.

A)Punctuality
B)Productivity
C)Reliability
D)Certification

Question 32

A(n)____________________ is a repaired vehicle that is returned to the shop by an unsatisfied customer.

Question 33

By understanding body repair and furthering your education, you might be able to get a job at a variety of businesses.List five of these businesses.

Question 34

ASE-Style Multiple Choice The most important and well-known certification program in the United States is the ____.

A)IEEE
B)ASE
C)ASA
D)NACE

Question 35

ASE-Style Multiple Choice ____ certification is a testing program to help prove that you are a knowledgeable auto body technician.

A)IEEE
B)SCRS
C)ASE
D)ASA

Question 36

List the titles of the ASE tests in auto body repair.

Question 37

____________________ means being at work on time, being at work everyday, and doing a job right.

Question 38

ASE-Style Multiple Choice Which of the following statements is LEAST-Likely true?

A)Upon receiving journeyman status and a diploma, certified graduates are then allowed to work in the American collision repair industry.
B)Always learn from your mistakes.
C)To stay productive, you must keep track of new vehicle construction technology
D)You must learn about new repair products and methods to try to improve repair speed and repair quality.

Question 39

ASE-Style Multiple Choice Professional, reputable shops now recycle all of the following EXCEPT:

A)antifreeze
B)paint
C)electronics
D)refrigerants

Question 40

ASE-Style Multiple Choice ____ tests include multiple-choice questions pertaining to the service and repair of a vehicle.

A)IEEE
B)ASE
C)ASA
D)NACE