Deck 16: The Supervisor Labor Relations and Legal Issues

Question 1

The NLRB has the power to enforce the basic labor laws.

Answer 1

True

Question 2

The Wagner Act provided both unionized and union-free workers with the right to engage in protected concerted activity for mutual aid and protection.

Answer 2

True

Question 3

The law forming the legal basis for union-management relations is the Wagner Act, as later amended.

Answer 3

True

Question 4

The Wagner Act specified unfair practices that unions might commit against workers and management.

Question 5

Industrial unions differ from craft unions in that all workers in a given industry, such as craftsmen, unskilled workers, and clerical employees, belong to the same union.

Question 6

The late 19th century was a time in which workers were fairly treated by management, leading to union decline.

Question 7

By the end of the 19th century, the concentration of wealth and industry in the hands of a few businessmen prevented abuse against workers.

Question 8

Small businesses encourage union membership.

Question 9

Before the union calls, the business should reduce employee benefits.

Question 10

The emergence of a more educated and technologically oriented service worker is one of the reasons for declining union membership.

Question 11

The basic concepts of unionism were developed during the late 1880s under the leadership of Samuel Gompers.

Question 12

As of the year 2003, union membership has been at a steady incline.

Question 13

The Landrum-Griffin Act contains an employees' bill of rights that protects employees from possible abuse by unscrupulous managers and union leaders.

Question 14

In an agency shop agreement, all employees must join the union or be fired.

Question 15

One of the reasons for declining union membership is that many issues are now the subjects of extensive legislation and government regulation.

Question 16

Labor unions have more bargaining strength than individual employees do in negotiating with an employer.

Question 17

Under a union shop agreement, all employees must pay union dues even if they choose not to join the union.

Question 18

Employment practices based on seniority are a cardinal belief of labor unions.

Question 19

Employees were generally ill-treated in the early colonies because of a shortage of jobs and an oversupply of labor.

Question 20

Management's freedom of choice has been increased by unions.

Question 21

Once the union agreement has been signed, managements have to live with the contract until it is time to negotiate another one.

Question 22

It is illegal for a company to stage a lockout and refuse to let employees work.

Question 23

Because supervisors are the key person as far as employees are concerned, they are an employer's first line of defense against the entry of a union.

Question 24

One of the union's major appeals is job protection for employees.

Question 25

Supervisors are advised to give their opinions on unions and union leaders when a union attempts to organize within their organization.

Question 26

The size and structure of an organization have no impact on whether grievance procedures are formal or informal.

Question 27

The EEOC is the primary agency enforcing equal employment opportunity legislation.

Question 28

The goals of the union steward and the supervisor are the same: to maximize the workers' productivity.

Question 29

Under a typical labor contract, supervisors do not have the right to recommend promotions and pay raises for workers.

Question 30

A lockout consists of opening company premises only to upper level managers.

Question 31

Management does not have the right to voluntarily recognize the union.

Question 32

Older workers and persons with disabilities are not covered under equal employment opportunity laws.

Question 33

The Civil Rights Act of 1964 does not specifically mention discrimination based on sex.

Question 34

Victims of workplace sex discrimination are prohibited from recovering punitive damages from their employers.

Question 35

Supervisors must be consulted at each step of collective bargaining.

Question 36

Prohibiting solicitation is an unfair labor practice.

Question 37

Supervisors can prevent union representatives from soliciting membership during nonworking time.

Question 38

Strikes occur when negotiations for renewing most union contracts are taking place.

Question 39

If a majority of voting employees vote for a union, the union is named as the exclusive representative of the employees in their dealings with management.

Question 40

Arbitrators can make decisions that are binding for both the union and management.

Question 41

Under a(n) ____ agreement, all employees must join the union within a specified period or be fired.

A) union shop
B) closed shop
C) agency shop
D) open shop

Question 42

In a(n) ____ agreement, all employees must pay the union dues even if they choose not to join the union.

A) union shop
B) closed shop
C) agency shop
D) open shop

Question 43

Labor organizations in which all workers in an industry belong to the same union are called:

A) craft unions.
B) labor federations.
C) industrial unions.
D) employee associations.

Question 44

The Wagner Act:

A) gives workers the right to form and join unions of their own choosing.
B) ensures that unions as well as management can be charged with unfair labor practices.
C) protects the right of employees to join or refuse to join a union without being fired.
D) provides an employees' bill of rights to prevent abuse of employees.

Question 45

Workers' compensation and unemployment insurance are funded by employee taxes.

Question 46

Which of the following is NOT a reason for recent declines in union membership?

A) The economy is shifting from service work to manufacturing.
B) Service workers are more educated and technology-oriented and less interested in long-time union contracts.
C) Part-time and temporary workers are becoming more important.
D) Firms cannot compete globally if they are bound by industry-wide bargaining required by many unions.

Question 47

Right-to-work laws:

A) established the National Labor Relations Board.
B) give workers the right to join or not join a union without being fired.
C) provided an employees' bill of rights that protect employees from abuse.
D) prohibited the closed-shop agreement, except in the construction and shipping industries.

Question 48

The ____ prohibited the closed shop agreement.

A) Wagner Act
B) Taft-Hartley Act
C) Landrum-Griffin Act
D) Civil Rights Act

Question 49

Social Security benefits are financed by a payroll tax paid by both employer and employee.

Question 50

A ____ is an organization of workers banded together to achieve economic goals.

A) labor union
B) not-for-profit corporation
C) voluntary association
D) hybrid organization

Question 51

Which of the following phrases is NOT used to refer to the relationship between management and their unionized employees?

A) Labor relations
B) Union-management relations
C) Industrial relations
D) Supervisory relations

Question 52

Due to the Equal Pay Act of 1963, women are now paid same wages as of men for similarly held positions.

Question 53

The _____ established the National Labor Relations Board (NLRB).

A) Wagner Act
B) Taft-Hartley Act
C) Landrum-Griffin Act
D) Civil Rights Act

Question 54

Supervisors and managers are responsible for sexual harassment measures.

Question 55

A(n) ____ is an organization of workers with a specific skill or trade banded together to achieve economic goals.

A) craft union
B) labor federation
C) industrial union
D) employee association

Question 56

Which of the following is NOT one of the major labor laws?

A) Sherman Act
B) Wagner Act
C) Taft-Hartley Act
D) Landrum-Griffin Act

Question 57

The first nationwide union was the:

A) American Federation of Labor.
B) Congress of Industrial Organizations.
C) Knights of Labor.
D) Equal Employment Opportunity Commission.

Question 58

The comparable worth formula is used to set salary rates.

Question 59

Which of the following laws provided employees with a "bill of rights?"

A) Taft-Hartley Act
B) Wagner Act
C) Sherman Act
D) Landrum-Griffin Act

Question 60

The ____ has the power to enforce the basic labor laws.

A) American Federation of Labor
B) National Labor Relations Board
C) Equal Employment Opportunity Commission
D) Justice Department

Question 61

An exclusive bargaining agent:

A) is not recognized by employees.
B) has the full rights to deal with management about wages.
C) is top management's ally.
D) has the sole right and legal responsibility to represent the management.

Question 62

The first line of defense against an attempt to unionize is the:

A) supervisor.
B) government.
C) higher-level managers.
D) project manager.

Question 63

____ occurs when people walk back and forth outside their place of employment carrying signs that indicate why they are not working.

A) Striking
B) Picketing
C) Lockout
D) Mediation

Question 64

Under a union contract, supervisors have all of the following rights, EXCEPT:

A) to decide what work has to be done.
B) to require that work performance meet minimum standards.
C) to ignore the rules of seniority.
D) to determine how many workers are needed.

Question 65

The clause in a union contract that defines the areas in which supervisors have the right to act is the ____ clause.

A) working conditions
B) management prerogatives
C) union recognition
D) grievance and arbitration procedures

Question 66

Which of the following is NOT one of the usual steps that is followed in a grievance procedure?

A) An employee complains to his/her supervisor.
B) The employee goes to the union steward.
C) The employee and CEO resolve the issue together.
D) The union president and the CEO attempt to resolve the differences.

Question 67

The ____ is the primary agency enforcing equal employment opportunity laws.

A) Justice Department
B) Equal Employment Opportunity Commission
C) Executive Branch
D) Civil Rights Commission

Question 68

The union member who is elected by members to represent their interests with management is the:

A) union negotiator.
B) union mediator.
C) union steward.
D) union organizer.

Question 69

Which of the following is a legally required employee benefit?

A) Social Security
B) Paid sick leave
C) Retirement benefits
D) Education funding

Question 70

One of the most basic principles unionism is based on is:

A) strength through individuality.
B) employee practices based on seniority.
C) binding through arbitration.
D) bargaining through mediation.

Question 71

Unions may:

A) refuse to bargain in good faith.
B) force management to discriminate against employees.
C) engage in a strike when collective bargaining fails.
D) stage a lockout to prevent employees from resuming work.

Question 72

A(n) ____ occurs when a company closes its premises to employees and refuses to let them work.

A) lockout
B) grievance
C) strike
D) impasse

Question 73

Which of the following is NOT one of the rights of employees under the basic labor laws?

A) To bargain collectively
B) Not to be charged exorbitant initiation fees and dues by a union
C) To receive financial reports from the union
D) Not to be laid off

Question 74

In unionized organizations, employee complaints are usually handled through:

A) arbitration.
B) collective bargaining.
C) management counseling.
D) grievance procedures.

Question 75

Which of the following is NOT a practical objective that unions try to achieve for their members?

A) Higher pay
B) Longer hours of work on a daily, weekly, or annual basis
C) Improved working conditions
D) Improved security, both of the person and the job

Question 76

Which of the following was not a major law passed to provide for equal employment opportunity?

A) Civil Rights Act
B) Age Discrimination in Employment Act
C) Federal Employees' Security Act
D) Vietnam Era Veterans Readjustment Act

Question 77

Equal employment opportunity laws prohibit discrimination against all of the following groups EXCEPT :

A) persons with disabilities.
B) older workers.
C) vietnam-era veterans.
D) married workers.

Question 78

When attempts are being made to unionize, the first step an employee takes to join the union is to:

A) sign an authorization card.
B) pay the first year's dues.
C) file a grievance.
D) sign an application form.

Question 79

____ is the process by which representatives of the employer and the employees meet at reasonable times and places to confer in good faith over wages, hours, and terms of employment.

A) Arbitration
B) Collective bargaining
C) Mediation
D) Interference running

Question 80

The ultimate strategy used by unions to achieve their objectives is:

A) collective bargaining.
B) mediation.
C) the strike.
D) arbitration.