Deck 3: Practice Skills for Working With Groups

Question 1

The group stage development model applies most appropriately to:

A)Closed groups
B)Open ended groups
C)Gangs
D)All of the above

Answer 1

A

Question 2

Which of the following would be considered a treatment group?

A)Multidisciplinary team
B)Social action group
C)Support group
D)Case conference

Answer 2

C

Question 3

Most deliberative bodies make decisions by:

A)Consensus
B)Compromise
C)Majority
D)Individual

Answer 3

C

Question 4

The specialized type of research that is based on the belief that it is important to work directly with those who are affected by a situation and involve them in the process of gathering data, analyzing the results, and translate the findings to decision makers is called _____ research.

A)Participatory Action
B)Process Action
C)Progress Agreement
D)Person Acclimated

Question 5

Allowing one vocal member who feels strongly about an issue to make choices for the entire group is most characteristic of:

A)Averaging of individual opinions
B)Consensus
C)Persuasion by a recognized expert
D)Rule by an individual

Question 6

The primary function of a ____ role is to assist the client in obtaining needed resources.

A)Mediator
B)Broker
C)Facilitator
D)Educator

Question 7

When using parliamentary procedures, primary motions include all of the following except :

A)Main motions
B)Incidental motions
C)Adjourning the group
D)Amendments

Question 8

Which of the following is (are) a factor(s) in the composition of a group?

A)Age
B)Gender
C)Education
D)All of the above

Question 9

The Tuskagoola School Rec Club was having difficulty choosing an activity to mark the end of the high school year. Jocko, the captain of the football team and a respected student, argued forcefully that the club should donate money to the school to purchase a new scoreboard. Other members of the group were reluctant to express their opinions for fear of appearing to oppose Jocko's suggestion. When no one spoke up, Jocko then said, "Well, then it's settled. I'll tell the principal and the coach." This is an example of what approach to decision making?

A)Rule by an individual
B)Decision making by consensus
C)Decision making by compromise
D)Averaging of individual opinion

Question 10

Incidental motions are used to:

A)Refer a matter to another body
B)Limit debate
C)Repeal an action already taken
D)All of the above

Question 11

It is typical in group development for the most conflict to occur during the ____ stage.

A)First
B)Second
C)Third
D)Fourth

Question 12

Which of the following is considered a task role?

A)Tension reliever
B)Information seeker
C)Compromiser
D)Encourager

Question 13

Which of the following is not a task group?

A)Multidisciplinary team
B)Socialization group
C)Legislative body
D)Board of directors

Question 14

All of the following are highly structured techniques used by groups to conduct business except :

A)Parliamentary procedure
B)Roberts' Rules of Order
C)Use of motions and amendments
D)Nominal group

Question 15

_____ is the term used to describe situations where groups have the illusion of agreement but have really failed to carefully consider their decisions.

A)Nominal group
B)Groupthink
C)Brainstorming
D)Consensus

Question 16

The _____ in social work practice helps group members resolve conflicts or other dissension in the group.

A) Mediator
B)Broker
C)Facilitator
D) Educator

Question 17

During the ______ stage of group development, most groups display a strong reliance on the leader.

A)First
B)Second
C)Third
D)Fourth

Question 18

The nominal group technique is similar to:

A)Compromise
B)Consensus
C)Brainstorming
D)Majority rule

Question 19

Regarding treatment groups, which of the following is accurate?

A)They exist to achieve a specific set of objectives
B)Board of directors is an example
C)They help clients resolve problems
D)Legislative bodies would fall under the umbrella of this type of group

Question 20

The benefits of groups were described in the text as all of the following except:

A)Confrontation
B)Mutual assistance
C)Connections
D)Goal achievement

Question 21

Participatory action research is also called multidisciplinary advocacy.

Question 22

The ability of any random individual to accomplish things is typically greater than that of a group.

Question 23

Listener, encourager, and follower are examples of which role?

A)Individual
B)Maintenance
C)Nonfunctional
D)All of the above

Question 24

The term "support group" is sometimes used interchangeably with "social action group."

Question 25

Only treatment groups (not task groups) employ the process of engagement.

Question 26

The _____ step in the Generalist Intervention Model occurs in both task and treatment groups as members seek to understand the purpose of the group, the needs and potential contributions of members, and their commitment to the group.

A)Engagement
B)Planning
C)Implementation
D)Assessment

Question 27

Power issues seldom exist within groups.

Question 28

The purpose of socialization groups is to change the physical or social environment.

Question 29

Improving an agency's service might be an appropriate focus for:

A)Program consultation
B)Modeling
C)Confrontation
D)All of the above

Question 30

Assertiveness training typically uses _____ to help group members develop and use new skills.

A)Coaching
B)Confrontation
C)Modeling
D)a and c

Question 31

Which of the following is a maintenance role? 

A)Aggressor
B)Scapegoat
C)Confessor
D)Listener

Question 32

The ____ in a group is usually the one who says "Yes, but…" to all ideas.

A)Aggressor
B)Blocker
C)Dominator
D)Confessor

Question 33

Which of the following is (are) important in teaching new behaviors?

A)Asking the observer to pay attention to the model's behavior
B)Describing why a modeled behavior is important
C)Using praise for appropriate behavior
D)All of the above

Question 34

To be most successful in the mediator role, the worker must believe that different sides to a disagreement are legitimate.

Question 35

Task groups may be created to advocate for policies that advance human rights.

Question 36

A broker may help a client obtain emergency food or housing.

Question 37

Treatment groups exist largely to help clients resolve problems.

Question 38

A board of directors is a legal entity established by the bylaws, organizational charter, or articles of incorporation.

Question 39

In _____ consultation, the focus is on a specific client or situation, and the consultation may be provided to either social workers or nonsocial workers.

A)Program
B)Modeling
C)Case
D)Conflict

Question 40

In group development, the working phase of the group usually occurs during the third stage of development.

Question 41

The observer's ability to perform a modeled behavior is critical to learning.

Question 42

Majority rule is a satisfactory decision-making method when the matter is of little consequence.

Question 43

What is participatory action research?  What are the other names used for this type of research?

Question 44

When using the brainstorming approach, the evaluation phase closely follows the idea-generating phase

Question 45

An ad hoc committee is one that is set up to handle specific business.

Question 46

Filibustering is calling for an immediate vote on an issue.

Question 47

One of the facets of structure is the use of time.

Question 48

A motion to "call the question" is not debatable.

Question 49

Thinktank is the term used to describe situations where groups have the illusion of agreement but have really failed to carefully consider their decisions.

Question 50

In program consultation, the focus is on a specific client

Question 51

A heterogeneous group has members with similar problems and personalities.

Question 52

Teaching new skills to group members often requires the skills of modeling and coaching.

Question 53

The worker's ability to use confrontation is necessary to be an effective group leader.

Question 54

Critical thinking will accelerate groupthink.

Question 55

Win-lose situations sometimes become lose-lose situations.

Question 56

Attending skills include warmth, empathy, and genuineness.

Question 57

Cite and describe the four benefits of groups that were discussed in the text.

Question 58

Asking the group to take responsibility for making a decision is an example of the use of confrontation.

Question 59

Modeling is the working together of two or more service providers.

Question 60

According to parliamentary procedure, a member states "point of information" if he/she feels the group has strayed in their debate.

Question 61

List and describe each of the five broad frameworks that were given to help understand group dynamics.

Question 62

Describe the four phases of group development, and what is expected to occur in each phase.

Question 63

List and describe the four steps in conflict resolution.