Deck 1: Human Services in the United States Today

Question 1

Research in the field of crisis intervention and disaster response has indicated a pattern of post-disaster phases. Which of the following are examples of these phases?

A) Heroic phase
B) Honeymoon phase
C) Disillusionment phase
D) Reconstruction phase
E) All of these

Answer 1

A

Question 2

Self-help groups:

A) are generally sponsored by the government.
B) are examples of traditional social supports.
C) are led by highly trained professionals.
D) occupy a position between traditional social supports and professional service agencies.

Answer 2

D

Question 3

Which one of the following would not be classified as a human services organization?

A) The family
B) A nursing home
C) A mental hospital
D) A child care agency

Answer 3

A

Question 4

The idea that moderate levels of deprivation of needs may stimulate positive motivational strivings:

A) supports Maslow's theory of motivation.
B) is not consistent with Maslow's theory.
C) is completely irrelevant to Maslow's theory.
D) is true only of esteem needs.

Question 5

According to Maslow, deprivation of what kind of needs is likely to trigger an emergency reaction?

A) Physiological needs
B) Safety needs
C) Belongingness needs
D) Esteem needs

Question 6

Which statement about emergency service workers is not true?

A) They should be required to take breaks, if possible.
B) They should be told no more than necessary about the extent of the disaster.
C) They should be rotated between assignments of varying difficulty.
D) They should be trained in their particular role in the overall plan.

Question 7

A person who lacks primary social supports runs a relatively high risk of:

A) physical illness.
B) mental illness.
C) being unable to counteract difficult situations.
D) all of these.
E) none of these.

Question 8

Private nonprofit agencies:

A) are funded primarily by the government.
B) raise money by appealing to the general public for donations.
C) are not permitted by law to use professional fund-raisers.
D) are invariably small in size and local in scope.

Question 9

The degree of support for human services is influenced by:

A) the needs of people.
B) the state of the economy.
C) public opinion.
D) the needs of the people, the state of the economy, and public opinion.
E) none of these answers are correct.

Question 10

Which one of the following services would most likely be offered to healthy, well-functioning clients?

A) Psychotherapy
B) Rehabilitation
C) Crisis intervention
D) Primary prevention

Question 11

According to Maslow, a person who has satisfied esteem needs will next seek to satisfy:

A) safety needs.
B) love needs.
C) self-actualization needs.
D) physiological needs.

Question 12

Post-traumatic stress disorder can affect one's:

A) relationships.
B) success in the workplace.
C) drug and alcohol use.
D) none of these answers are correct.
E) all of these are correct.

Question 13

According to Maslow's hierarchy, the needs for stability and order in life are classified as:

A) physiological needs.
B) safety needs.
C) belongingness and love needs.
D) esteem needs.

Question 14

According to Maslow, the self-actualized person:

A) is viewed as successful by society.
B) has not satisfied physiological needs.
C) is seeking love and affection.
D) has fulfilled innate potentials.

Question 15

The main purpose of privatizing services is:

A) to improve working conditions for employees.
B) to reduce the costs of government.
C) to provide better services to the public.
D) all of these.

Question 16

The goal of this service is to help a client get through a highly stressful life situation?

A) Social support
B) Primary prevention
C) Counseling
D) Crisis intervention

Question 17

Which of the following assumptions of Maslow's theory of motivation has been questioned by critics?

A) Physiological needs must be satisfied before the individual seeks intimacy.
B) We should eliminate Social Security and welfare.
C) Social programs should not weaken the initiative of the recipient.
D) The federal government, rather than the states, should have more control over social programs.

Question 18

The trend toward privatization:

A) is supported by most conservative politicians.
B) is supported by unions of public employees.
C) is supported by most human services workers.
D) is supported by most liberal politicians.

Question 19

Which of the following is not characteristic of bureaucracies?

A) There is some form of central control.
B) Employees are usually arranged in a hierarchy from higher to lower.
C) There is usually a clear division of labor among various types of workers.
D) Lower level workers are encouraged to go right to the top when they have a complaint or a problem.

Question 20

The major providers or sponsors of human services are:

A) private, nonprofit agencies.
B) private, profit-making companies.
C) governmental agencies.
D) unions and fraternal organizations.

Question 21

Rehabilitation is designed to help only those who are physically disabled.

Question 22

The most important development in American society regarding the role of women is:

A) that women are choosing careers in human services.
B) women no longer do more housework than their male partners,
C) there are now more women in Congress than years ago.
D) there has been an increase in the proportion of women who work outside the house.

Question 23

Which statement about income distribution in the United States is accurate?

A) There has been a large increase in the number of families earning more than $100,000 in recent decades.
B) Working-class families have enjoyed a significant increase in income since the 1970s.
C) Income is now distributed more equally than during previous decades.
D) The income of average families, adjusted for inflation, has increased significantly since the 1970s.

Question 24

Since the 1940s, government employee unions have increased in size and power.

Question 25

Self-actualization may be defined as a need to express one's inner nature and talents.

Question 26

Which of the following is an example of a natural or human-caused disaster?

A) Hurricane Sandy in 2012
B) Hurricane Katrina in 2005
C) Hurricane Matthew in 2016
D) None of these
E) All of these

Question 27

This form of managed care is the most highly structured, providing comprehensive health services for a fixed, prepaid rate?

A) PPO (Preferred Provider Organization)
B) HMO (Health Maintenance Organization)
C) POS (Point-of-Service)
D) None of these

Question 28

The size and scope of human services have decreased markedly in recent decades.

Question 29

Counseling is usually concerned with helping people make important choices and decisions in life.

Question 30

Research in work settings has shown that workers rank their needs in the same order of importance proposed by Maslow.

Question 31

The social programs of the 1960s have been criticized on the grounds that they tended to weaken primary support by breaking up families and sometimes leading to non-family formation.

Question 32

Which of the following problems has received the largest share of attention from social planners?

A) Poverty
B) Natural disasters
C) Prejudice
D) Negative effects of technological advances

Question 33

Professional therapists generally view self-help groups as a form of unwelcome competition.

Question 34

Which statement about the Immigration Reform and Control Act of 1986 is not true?

A) It provided penalties to employers who hire undocumented workers.
B) It virtually stopped the inflow of illegal workers within five years.
C) It granted amnesty to some illegal aliens.
D) There were no attempts to enforce the law.

Question 35

Which statement about stress is not true?

A) Threatening life events impose a strain on the individual.
B) Some people can tolerate stress better than others.
C) Stressful life events may lead to physical illness.
D) Desirable life events, such as job promotions, are not stressful.

Question 36

Conservatives tend to believe that the federal government has assumed excessive control over our lives.

Question 37

People in need usually prefer to request help from primary supports before going to a human services agency.

Question 38

Which statement(s) are true about women in the job market?

A) Women are making inroads in job areas once dominated by men.
B) Women tend to be concentrated in nurturing profession jobs.
C) Women earned about 97% of the average salary of men in 1990.
D) A small minority of women are employed outside the home.
E) a and b are correct.

Question 39

All human services agencies operate on a not-for-profit basis.

Question 40

Self-help groups have declined in popularity in recent years.

Question 41

The incidence of posttraumatic stress disorder is usually lower for those individuals who had the greatest degree of exposure to the disaster.

Question 42

Longitudinal studies have consistently found high positive correlations between a person's level of happiness and his or her longevity.

Question 43

One of the most obvious indications of a problem with food consumption in the U.S. is the growing rates of diabetes and obesity.

Question 44

The terrorists' goal is to disrupt the daily routines of peoples' lives and create a psychological disequilibrium.

Question 45

Stress tolerance is partly dependent on the amount of emotional support one receives from other people.

Question 46

Proportionally, young adults are less likely to have substance-use disorders than middle-aged adults.

Question 47

Terrorism is usually subtle and primarily nonviolent.

Question 48

Managed care is an umbrella term for health care insurance systems that contract with hospitals, clinics, and private providers.

Question 49

The targeting of innocent people is central to the tactics of terrorism.

Question 50

Recent population trends are likely to lead to increasing political support for needy persons in the inner cities.

Question 51

One's personality traits have no bearing on how one handles stress.

Question 52

Given the differences in titles and duties in the human services industry, what commonalities characterize "human services work" as a field?

Question 53

One important cause of rising health care costs in the United States is the increasing prevalence of patients with chronic diseases.

Question 54

Since the 1960s, children have been a target of food marketing companies.

Question 55

The debriefing of emergency service workers should begin immediately after work is over.

Question 56

The Affordable Care Act passed under the Obama administration specifies that no one can be denied health care coverage because of a pre-existing condition.

Question 57

The working poor are much better off economically than they would be if on welfare.

Question 58

The passing of Proposition 187 by California voters in 1994 reflected negative attitudes toward illegal immigrants.

Question 59

Crisis theory maintains that the anxiety which occurs in people undergoing stress is a sign of mental illness.

Question 60

The debriefing of emergency service workers should focus on both their positive and negative emotional responses.

Question 61

Summarize the key funders for human service work. In what ways might the funding sources impact the duties/responsibilities of human services workers?

Question 62

What roles do human services workers play in the health care industry? How do you think that this will change in the future?

Question 63

Name and define three types of help provided by human services workers.