Deck 3: Managing Information to Enhance Productivity

Question 1

Security for computer systems involves protecting against loss of data and loss of service.

Answer 1

True

Question 2

Obstacles to managing information

A) include uncoordinated procedures and files
B) do not include duplication of information
C) include limited access to information
D) both A and C

Answer 2

D

Question 3

The use of wireless devices to connect to a network and then to the Internet is decreasing.

Answer 3

False

Question 4

A wiki is a web-based journal in which the writer expresses opinions and shares information.

Question 5

FTP (file transfer protocol) is a powerful tool that allows a copy of the file you request from a remote computer to be copied to your computer.

Question 6

A company's intranet is designed for users outside the company and is protected by a firewall.

Question 7

For information to be valuable for making business decisions, it must be current and accurate.

Question 8

PDAs can be used to store a variety of data, but they cannot run application programs.

Question 9

An information system used to record transactions and create financial reports is

A) an accounting information system
B) a marketing information system
C) a product information system
D) both B and C

Question 10

Electronic imaging of documents increases paper files and needed storage space.

Question 11

Government agencies

A) do not conduct research studies
B) are a traditional resource where companies can get information
C) do not release data to the public
D) none of the above

Question 12

Overhead consists of business costs not directly related to a product or service.

Question 13

Individual forms of data used in information processing

A) include numbers and text only
B) do not include images
C) include numbers, text, images, and voice messages
D) include numbers and images only

Question 14

Data mining is a process that helps businesses analyze the data contained in databases.

Question 15

Because customer data is encrypted, privacy of customer data is not an area of concern related to e-commerce.

Question 16

Most of the work performed in offices involves processing, using, or managing information.

Question 17

Email is inexpensive, fast, and easy to use for workers at all levels in organizations.

Question 18

An information system is not composed of people, technology, and procedures used to process information.

Question 19

Activities typically involved in information processing include

A) input and processing
B) output and distribution
C) storage
D) all the above

Question 20

Sending information to the appropriate people is part of the storage step of information processing.

Question 22

The data from online customers

A) is not comprehensive enough to allow a business to study customer buying habits
B) helps the company suggest related products for the customer
C) does not help the company target advertising for the customer
D) both A and C

Question 23

Methods of marketing products such as through retail stores or online are called

A) interactive marketing
B) sales channels
C) information processing
D) sales processing

Question 24

An input device

A) is hardware that allows the computer to accept data for processing
B) can be a keyboard or a mouse
C) cannot be a touch screen or digital pen
D) both A and B

Question 25

Examples of computer hardware include

A) a monitor and a printer
B) a monitor but not a printer
C) wording processing and spreadsheet programs
D) browser programs

Question 26

This type of software includes tools to scan and disable viruses, compress files and back up data.

A) project management
B) network
C) utility
D) presentation

Question 27

A giant network of computers and smaller networks that spans the globe is called

A) the Internet
B) an extranet
C) an intranet
D) a wide area network

Question 28

A tool that allows files to be uploaded to or downloaded from a remote site is called

A) FTP (file transfer protocol)
B) a wiki
C) an wide area network
D) TTP (temporary transfer protocol)

Question 29

Data from online customers allow a business to

A) study buying habits
B) suggest related products
C) purchase products more quickly
D) Both A and B

Question 30

Storage devices for computer data

A) do not include optical disks
B) include USB flash drives and magnetic tapes
C) have unlimited capacity
D) both A and B

Question 31

The statistics that describe a population, such as age or income level are called

A) information processing
B) demographic channels
C) demographic data
D) relational database

Question 32

A network used to link computers that are within several hundred feet of one another is

A) a local area network
B) a wide area network
C) a metropolitan area network
D) always a wired network

Question 33

A computer virus

A) may cause the user inconvenience but cannot do any real harm
B) is a destructive program loaded onto a computer and run without the user's knowledge
C) can often be detected by antivirus software
D) both B and C

Question 34

A recorded message accessed and directed by the user to get or record information is

A) FTP (file transfer protocol)
B) interactive voice response
C) browsers
D) Both A and B

Question 35

Programs that provide navigation and search tools to help users find topics and locations on the World Wide Web are

A) FTP programs
B) discussion groups
C) blogs
D) web browsers

Question 36

Software that shares information between applications is known as

A) applications software
B) productivity suites
C) integrated software
D) Both B and C

Question 37

Large, multipurpose computers that have very high processing speeds are

A) microcomputers
B) personal computers
C) mainframe computers
D) none of the above

Question 38

Internal networks designed for users within a company are called

A) extranets
B) intranets
C) Internet
D) firewalls

Question 39

When customers buy a product online, the website typically

A) indicates whether an item is in stock
B) shows when the item will be shipped
C) provides order tracking
D) all the above