Deck 3: Managing Contacts and Personal Contact Information With Outlook

Question 1

In ____ view, you see the contacts in a list displaying phone information.

A)List
B)Phone
C)Individual
D)Contact Info

Answer 1

B

Question 2

A contact list lets you record information about people, such as their ____.

A)email address
B)phone number
C)birthday
D)photo

Answer 2

A,B,D

Question 3

Each method of viewing your contacts provides the same sort options.

Answer 3

False

Question 4

If you remember a contact's phone number and nothing else, you can use the ____________________ Search box to search your contact list.

Question 5

In ____ view, the contacts are arranged in a list according to businesses.

A)Business Card
B)Employer
C)Card
D)List

Question 6

The contact groups ____.

A)have a group label
B)include a different graphic from the individual contacts

Question 7

You can use the Search People text box to search your contact list.

Question 8

If you know only partial information, such as the area code in a phone number, the first word in a school name, or the domain name in an email address, you can use it to find ____________________.

Question 9

____ view is the default view.

A)Business Card
B)Phone
C)Card
D)People

Question 10

A main element of the Contacts window is the ____.

A)My Contacts pane
B)To-Do bar
C)contact list
D)People pane

Question 11

The more specific the keywords you use, the more results you will find.

Question 12

You can use the ____________________ tab to refine your search by specifying a name or phone number, for example.

Question 13

In ____ view, you can sort the list using any of the column heading buttons that are displayed.

A)Business Card
B)Phone
C)Card
D)People

Question 14

The contact card includes shortcuts to tasks typically performed with contacts, such as ____.

A)scheduling a meeting
B)deleting files
C)sending an email message
D)editing contact information

Question 15

You can modify a search further after getting initial results.

Question 16

When you perform a search, the matching fields might not be displayed in the list of ____________________, although the contact record does contain the search text.

Question 17

If you have several colleagues whom you e-mail frequently, you can add them to a contact ____.

A)cluster
B)group
C)aggregate
D)unit

Question 18

Changing the ____ sometimes can help you find a contact's information more quickly.

A)layout
B)service provider
C)theme
D)view

Question 19

After setting up your contact list, you need to keep the information current and add new information, such as ____.

A)a new work phone number
B)a picture
C)a Twitter account username
D)passwords

Question 20

If what you type in the search box matches a single contact, that entry will be displayed in a contact window.

Question 21

You do not have to be working in the ____________________ window to search for contacts.

Question 22

To keep track of your friends, business partners, family, and others with whom you communicate, you can use Outlook to create contact ____ and contact groups.

A)files
B)documents
C)records
D)lists

Question 23

To find a contact by searching for text, press ____.

A)CTRL+S
B)CTRL+T
C)CTRL+F
D)CTRL+E

Question 24

Even after you create a contact group, you still need to send email messages to its members individually.

Question 25

A contact list lets you record information about people, such as their email address, phone number, birthday, physical address, and photo.
_________________________

Question 26

A contact group is also called a(n) ____________________.

Question 27

Each person's information is stored in a ____ in the contact list.

A)contact address
B)contact record
C)contract group
D)contract file

Question 28

When you perform a search, Outlook searches all ____ for a match.

A)contacts with the same first few letters
B)locator fields
C)specified fields
D)email addresses

Question 29

The first step in creating a contact list is to attach files.

Question 30

The main elements of the Contacts window are the My Contacts pane, the contact list, and the Navigation pane .
_________________________

Question 31

When you create a contact group, you are not creating subfolders for contacts, but rather another way to reference ____________________ at one time.

Question 32

People and businesses create ____ lists to keep track of people that are important to them or to their business.

A)people
B)individual
C)record
D)contact

Question 33

If what you type matches more than one entry, you will be asked to ____.

A)select the contact you want to view
B)delete the contacts that are not relevant
C)copy the correct contact
D)edit the contact

Question 34

The Contacts - Outlook window includes a variety of features to help you work efficiently, including many elements similar to the windows in other Office programs.

Question 35

Outlook can create a contact based on the information located within email messages. _________________________

Question 36

The ____________________ print style prints a list of contacts showing phone numbers only.

Question 37

After you enter and save contact information, that information is available as you compose ____.

A)shortcuts to Outlook functions, such as Notes
B)Outlook management files
C)documents
D)email messages

Question 38

All or part of your contacts can be printed in a number of different views, or print ____.

A)styles
B)formats
C)layouts
D)indices

Question 39

You should keep an Outlook contact list to communicate efficiently without having to search for information in multiple locations.

Question 40

Changing the layout can sometimes help you find a contact's information more quickly. _________________________

Question 41

The ____________________ print style prints a list of contacts separated by alphabetic dividers.

Question 42

To remove an email account, tap or click the FILE tab, click Account Settings, and then click the ____ option.

A)Account Settings
B)Delete Account
C)Remove Account
D)Edit

Question 43

The ____ print style prints a list of contacts separated by alphabetic dividers.

A)Memo
B)Phone Directory
C)Card
D)Small Booklet

Question 44

You can add fields besides those listed by clicking the All Fields button.

Question 45

A(n) ____________________ lets you record information about people.

Question 46

All or part of your contacts can be printed in a number of different views, or ____________________.

Question 47

If you type ____ into a new email message, Outlook fills in the email address for you.

A)the second half of an email address
B)your contact's initials
C)a code associated with a contact's name
D)the first few letters of a contact's name

Question 48

The ____ print style prints with a sheet for adding more contact information.

A)Card
B)Phone Directory
C)Memo
D)Small Booklet

Question 49

You can quickly add a contact from an email message to better keep track of the sender's information.

Question 50

If you have several colleagues at work who you email frequently, you can add them to a(n) ____________________.

Question 51

Critical Thinking Questions Case 3-1 You know that your colleague Enrique does a masterful job maintaining his contacts in Outlook so when you are looking for advice on print styles, he is the person to whom you turn. You would like a printout of your own contact list with a page for each contact, so you can write some notes on them. Which print style does Enrique tell you to use?

A)Single Page
B)Memo
C)Phone Directory
D)Card

Question 52

The ____ includes shortcuts to tasks typically performed with contacts, such as scheduling a meeting, sending an email message, and editing contact information.

A)Navigation pane
B)Contact pane
C)contact list
D)contact card

Question 53

The ____ print style prints a list of contacts similar to Card style.

A)Memo
B)Phone List
C)Rich Text
D)Small Booklet

Question 54

Outlook allows you to store a lifetime list of contacts.

Question 55

After you enter and save contact information, that information is available as you compose ____________________.

Question 56

Critical Thinking Questions Case 3-1 You know that your colleague Enrique does a masterful job maintaining his contacts in Outlook so when you are looking for advice on print styles, he is the person to whom you turn. You want to find a print style quickly that you know resembles Card style but is not Card style. Which of the following does Enrique tell you it could be?

A)Medium Booklet
B)Memo
C)Phone Directory
D)Business Card

Question 57

You can attach one or more ____ to a contact to store documents, tables, pictures, or clip art, for example, along with their contact information.

A)locations
B)contact groups
C)email messages
D)files

Question 58

The ____ print style prints a page for each contact.

A)Card
B)Memo
C)Phone Directory
D)Small Booklet

Question 59

You can attach at most two files to a contact record.

Question 60

You can ____________________ files to a contact record.

Question 61

Critical Thinking Questions Case 3-2 Your colleague Simone has been using Business Card view because she was not aware that she could change the default view, but now she turns to you for help. Simone likes some aspects of Business Card view but would like to experiment with a similar view that presents the records smaller. Which of the following do you recommend to her?

A)Micro view
B)List view
C)Card view
D)Phone view

Question 62

Keeping a contact list current involves ____ contacts you no longer need.

A)deleting
B)exporting
C)editing
D)recycling

Question 63

You can ____ a single contact or multiple pages of contacts displayed as cards or in phone lists.

A)print preview
B)copy
C)edit
D)delete

Question 64

Outlook supports several ways for you to view your contact list.

Question 65

The more ____________________ you have about a business contact, the better you can provide personalized service.

Question 66

Critical Thinking Questions Case 3-2 Your colleague Simone has been using Business Card view because she was not aware that she could change the default view, but now she turns to you for help. Simone has decided that for one of her upcoming projects she wants to reach out to her clients. To do so it will be easiest if her contacts are arranged according to their businesses. Which of the following do you recommend to her?

A)Micro view
B)List view
C)Card view
D)Phone view

Question 67

Click the ____ button in the Insert File dialog box to attach a document to the contact.

A)Add Document
B)Insert
C)Attach Document
D)Attach

Question 68

By default, the ____ is set for all items to display and print.

A)print options
B)print range
C)print target
D)print index

Question 69

You can sort contacts to display them in a different order only when working with contacts in Card view.

Question 70

____________________ view displays contacts as if they were business cards.

Question 71

By default, clicking the People button in the _____ displays the contacts in the Microsoft Outlook window.​

A)​Navigation bar
B)​Account Settings pane
C)​People pane
D)​Reading pane

Question 72

____ view shows the contacts as cards but much smaller than Business Card view.

A)Mini-Business
B)Card
C)Phone
D)List

Question 73

Before heading to a meeting, you may want a(n) ____ of contacts for reference.

A)file
B)contact list
C)email address
D)printed list

Question 74

People view is the default view.

Question 75

When working with contacts in any view, you can ____________________ the contacts to display them in a different order.