Deck 10: Getting Along With Others

Question 1

Which of the following is an appropriate way to handle negative feedback?

A) ask for more specific criticism
B) react immediately
C) pay attention only if the person criticizing you is upset
D) none of these choices

Answer 1

A

Question 2

Which of the following is a healthy way to handle anger?

A) express it aggressively
B) express it indirectly
C) internalize it
D) none of these choices

Answer 2

D

Question 3

____________________ is the ability to experience another person's feelings or ideas as if they were your own.

Answer 3

Empathy

Question 4

According to Maslow, people rarely fulfill in a complete or lasting way their need for:

A) love and belonging
B) safety and security
C) self-actualization
D) esteem

Question 5

The ____________________ is the section of the Johari window that represents everything you know in a relationship but the other person doesn't know.

Question 6

____________________ is a defense mechanism in which you attribute your own unacceptable behaviors and feelings to another person.

Question 7

What is rationalization?

A) dealing with anxiety by avoiding situations that cause stress
B) explaining or excusing an unacceptable situation in terms that make it acceptable to yourself
C) reacting to a negative situation by substituting another person for the person who aroused your anxiety or anger
D) letting daydreams provide a boost to your self-belief

Question 8

Respect in a relationship means:

A) you can rely on someone else, and he or she can rely on you
B) you value the other person, and he or she values you
C) you can experience the other person's feelings or ideas as if they were your own
D) all of these choices

Question 9

Which part of the Johari window represents feelings, behaviors, and information known to the other person in the relationship but not to you?

A) the unknown
B) the blind spot
C) the closet
D) the lockbox

Question 10

What term describes the distance most Americans are comfortable with interacting with coworkers, classmates, and acquaintances?

A) intimate space
B) personal space
C) social space
D) public space

Question 11

What's a good strategy for resolving conflict?

A) decide to "keep the peace"
B) always try to get your way
C) stress facts over feelings
D) none of these choices

Question 12

Sometimes you have to be rude to be assertive.

Question 13

Which of the following is least likely to be a source of serious conflict?

A) contradictory facts
B) incompatible values
C) contrary beliefs
D) competing needs

Question 14

People who value trust, respect, and empathy avoid making SAD comments.

Question 15

When people in a relationship have ____________________, they know they can rely on each other.

Question 16

Feedback should be directed at behaviors, not personality.

Question 17

When giving feedback in a relationship, is it important to:

A) provide general, nonspecific criticism
B) tell the other person what to do
C) understand your own feelings and motivations
D) pressure the other person to change

Question 18

The sizes of the four sections of the Johari window may change as a relationship develops.

Question 19

Mainstream culture in the United States is group-centered.

Question 20

A(n) ____________________ communication strikes the right balance between passivity and aggression.