Deck 11: Empathic Self-Disclosure and Feedback: Relationship, Immediacy, and Genuineness

Question 1

According to the authors, feedback is least effective

A) when it deals with one or two things at a time.
B) when it is general rather than specific.
C) when it is a check to ensure clear communication.
D) when it is asked for by the recipient.

Answer 1

B

Question 2

Summarize the main principles of effective empathic self-disclosure and provide two examples.

Answer 2

Answers Vary

Question 3

"You seem very anxious at this moment." This feedback is in the

A) present tense.
B) past tense.
C) future tense.

Answer 3

A

Question 4

In the last session, you described your challenges with your partner in very clear terms. This feedback is in the

A) present tense.
B) past tense.
C) future tense.

Question 5

According to the authors, the most effective self-disclosures, generally, are

A) in the present tense.
B) in the past tense.
C) in the future tense.
D) intense.

Question 6

Which of the following is not a form of self-disclosure mentioned in the book?

A) unavoidable
B) accidental
C) deliberate
D) continued

Question 7

When working cross-culturally with someone whose cultural background is different from yours, the authors suggest which of these?

A) Avoid self-disclosing.
B) Feedback can be dangerous.
C) Openly disclose your own background.
D) None of these.

Question 8

Classify the following feedback statements as either judgmental or nonjudgmental. You didn't do very well in that exam. That disappointed us.

A) Judgmental
B) Nonjudgmental

Question 9

Classify the following feedback statements as either judgmental or nonjudgmental. The exam was very challenging and I see that you feel good about what you did.

A) Judgmental
B) Nonjudgmental

Question 10

Classify the following feedback statements as either judgmental or nonjudgmental. I'm very proud of you. I knew that you would measure up.

A) Judgmental
B) Nonjudgmental

Question 11

Discuss the importance of tense in both empathic feedback and empathic self-disclosure. Why is this an important issue, and what impact will it likely have on the client in the interview?

Question 12

Classify the following feedback statements as either judgmental or nonjudgmental. Let's put this puzzle together and solve this problem. I see you as a person who does this type of thing well.

A) Judgmental
B) Nonjudgmental

Question 13

Following a competent and well-said self-disclosure on your part, the authors state that the client

A) is encouraged to self-disclose in more depth.
B) may develop a closer relationship to you.
C) is encouraged to self-disclose in more depth; may develop a closer relationship to you.
D) none of these.

Question 14

Which of the following is a good guideline for providing feedback?

A) The client receiving feedback should be in charge.
B) Feedback is best received when you focus on strengths and/or something the client can do something about.
C) Feedback needs to be concrete and specific.
D) All of these.

Question 15

Summarize the main principles of effective empathic feedback and provide two examples.

Question 16

When you have been working with a client for several interviews and they ask you for feedback or advice, the authors suggest one of the following as most appropriate.

A) Give it to them if you have developed sufficient trust and rapport.
B) Avoid it and ask them about a new topic.
C) Be willing to provide feedback or advice after you have listened and asked them more details of their situation. Keep feedback and advice short.
D) Provide several alternatives and let them chose what works best for them.

Question 17

Empathic feedback presents clients with clear, nonjudgmental information on how the counselor believes they are thinking, feeling, or behaving and how significant others may view them and their behavior.

Question 18

When feedback is negative, it is most effective if

A) the person can do something about the situation.
B) it is delivered in a nonjudgmental tone of voice.
C) it includes emphasis on strengths.
D) all of these.

Question 19

Self-disclosure is

A) ever present.
B) unavoidable.
C) part of counseling.
D) all of these.

Question 20

Which of the following was not included as a key aspect of self-disclosure in your book?

A) Listen intentionally.
B) Share your thoughts briefly.
C) Be genuine and empathetic.
D) Take action.

Question 21

What are some multicultural issues in using the skills of empathic feedback and empathic self-disclosure?