Deck 3: The Police Mission: Getting the Job Done

Question 1

A mission statement should clearly express the core purpose of an organization and its reason for existence.

Answer 1

True

Question 2

When considering what it takes to be a great manager and leader, it is also important to remember that every officer is also an individual and should be treated as such.

Answer 2

True

Question 3

Objectives are needed before work plans can be developed.

Answer 3

True

Question 4

The flywheel challenge encourages all within an organization to focus on the mission statement.

Question 5

Goals are the detailed steps needed to accomplish objectives.

Question 6

The driving force of an organization, including a law enforcement agency, and provides a focus for its energy and resources is called the department's __________.

A) organizational statement
B) mission statement
C) goals
D) objectives

Question 7

Mission statements are best developed by an individual such as the chief of police.

Question 8

The Incident Command System (ICS) is a standardized on-scene emergency management construct that integrates facilities, equipment, personnel, procedures, and communications operations.

Question 9

Policies and procedures are usually contained in a manual distributed to all personnel within the department.

Question 10

Goals, objectives and work plans are interdependent. All three are needed to carry out an organization's mission.

Question 11

Strategic planning is rooted in reactive-oriented planning.

Question 12

True leaders are not intimidated by outstanding team members.

Question 13

Managers in law enforcement face unique problems because of the __________.

A) ever changing laws to enforce
B) task of providing services 24/7, 365 days a year
C) hiring competent individuals
D) problems associated with use of force

Question 14

Two key components of the National Incident Management System (NIMS) are incident response and unified command authority.

Question 15

Because it is specific, measurable, attainable, relevant and trackable, a 10 percent reduction in the number of injuries to persons involved in collisions is an example of a(n) __________.

A) objective
B) mission statement
C) work plan
D) SMART goal

Question 16

The middle-level managers in a law enforcement agency are the __________.

A) captains, lieutenants
B) chiefs, sheriffs
C) sergeants, first-line supervisors
D) corporals

Question 17

The two most influential positions in a law enforcement agency are the chief and the field supervisor or sergeant.

Question 18

Law enforcement executives typically interact with politicians, community groups, the media and executives of other law enforcement organizations, as well as individuals and groups within the agency itself.

Question 19

The hardest promotional move in law enforcement is the move from patrol officer to first-line supervisor.

Question 20

_____________ consists of an organization's mission statement and its basic values, the beliefs, principles, or standards considered worthwhile or desirable.

A) Guiding philosophy
B) Mission statement
C) Goals
D) Work plans

Question 21

______________ allows agencies with different legal, geographic and functional authorities and responsibilities to work together effectively without affecting individual agency authority, responsibility or accountability.

Question 22

_____________is an organizational structure designed to aid in managing resources during incidents.

Question 23

Which is not an example of a high-performing team attribute?

A) participative leadership
B) aligned on purpose
C) future focused
D) all are attributes of a high-performing team

Question 24

It is important for departments to clearly articulate their ____________ or overriding core purpose in writing.

Question 25

All are managerial tools for coordination except __________.

A) clear, specific job descriptions
B) clear chain of command and unity of command
C) meetings and roll calls
D) all are managerial tools

Question 26

_____________ are the precise activities that contribute to accomplishing objectives. Policies and procedures specify how the activities are to be carried out.

A) Directives
B) Orders
C) Work plans
D) Objectives

Question 27

A __________ consists of an organization's mission statement and its basic values, the beliefs, principles or standards considered worthwhile or desirable.

Question 28

_______________________________ are specific, measurable, attainable, relevant and trackable.

Question 29

Embracing the philosophy of leading by example is an example of __________.

A) an active supervisor
B) smart goals
C) vetting
D) holistic management/leadership

Question 30

Those who are affected most by an organization are the __________.

A) stakeholders
B) employees
C) managers
D) executives

Question 31

__________ is the process of determining what governmental services are provided for our communities and how they will be funded.

Question 32

Planning activities of first-line supervisors include __________.

A) analyzing operational data and information
B) forecasting, developing recommendations for changes
C) establishing programs and strategies
D) all of the other choices

Question 33

A chief's management style should be adjusted to __________.

A) the style the council requests
B) each situation
C) it should never be adjusted
D) the department's needs

Question 34

__________ assist others in performing their duties.

Question 35

Acting in a managerial capacity, law enforcement executives serve as __________.

A) planners
B) facilitators
C) interfacers
D) all of the other choices

Question 36

Policies are not created in a vacuum but rather through __________, a process in which policies are evaluated, examined and investigated thoroughly and expertly by sergeants, department attorneys and other stakeholders.

Question 37

The ________________ approach recognizes that both management and leadership skills are required for an agency to accomplish its mission.

Question 38

Recognizing that both management and leadership skills are required for an agency to accomplish its mission is taking a _______ approach to leadership.

A) situational
B) holistic
C) tactical
D) strategic

Question 39

Short-term planning is referred to as __________.

A) strategic planning
B) tactical planning
C) organizational planning
D) vetting

Question 40

__________ are those affected by the organization and those in a position to affect it.

Question 41

Describe goals and objectives and how they are related to one another in a department.

Question 43

What is a strategic plan and how does it incorporate the department's mission statement, goals and objectives?

Question 44

Explain the functions of managers at the three different levels of management.

Question 45

List and discuss the key steps to becoming an effective manager.

Question 55

Describe management tools for coordination and how each helps a manager be effective.