Deck 9: Outlook : Managing Contacts and Personal Contact Information With Outlook

Question 1

After you enter and save contact information, that information is available as you compose ____.

A) shortcuts to Outlook functions, such as Notes
B) Outlook management files
C) documents
D) email messages

Answer 1

D

Question 2

____ view is the default view.

A) Business Card
B) Phone
C) Card
D) People

Answer 2

D

Question 3

If you type ____ into a new email message, Outlook fills in the email address for you.

A) the second half of an email address
B) your contact's initials
C) a code associated with a contact's name
D) the first few letters of a contact's name

Answer 3

D

Question 4

If you need to copy an existing contact into Outlook, tap or click the FILE tab and then tap or click ____.

A) Open
B) Copy
C) Import
D) Retrieve

Question 5

____ view shows the contacts as cards but much smaller than Business Card view.

A) Mini-Business
B) Card
C) Phone
D) List

Question 6

Keeping a contact list current involves ____ contacts you no longer need.

A) deleting
B) exporting
C) editing
D) recycling

Question 7

People and businesses create ____ lists to keep track of people that are important to them or to their business.

A) people
B) individual
C) record
D) contact

Question 8

To keep track of your friends, business partners, family, and others with whom you communicate, you can use Outlook to create contact ____ and contact groups.

A) files
B) documents
C) records
D) lists

Question 9

If you need to change an attachment to another file within a contact, select the original file and then tap or click ____ on the ribbon.

A) MOVE
B) EDIT
C) INSERT
D) CHANGE

Question 10

Outlook provides easy integration of social networks using the ____ tool.

A) Outlook Social Connector
B) Outlook Social Networker
C) Outlook Contacts
D) Outlook Associated Content

Question 11

In ____ view, the contacts are arranged in a list according to businesses.

A) Business Card
B) Employer
C) Card
D) List

Question 12

By default, tapping or clicking the People button in the ____ displays the contacts in the Microsoft Outlook window.

A) Navigation bar
B) Account Settings pane
C) People pane
D) Reading pane

Question 13

Each person's information is stored in a ____ in the contact list.

A) contact address
B) contact record
C) contract group
D) contract file

Question 14

If you have several colleagues whom you e-mail frequently, you can add them to a contact ____.

A) cluster
B) group
C) aggregate
D) unit

Question 15

In ____ view, you see the contacts in a list displaying phone information.

A) List
B) Phone
C) Individual
D) Contact Info

Question 16

To remove an email account, tap or click the FILE tab, tap or click Account Settings, and then tap or click the ____ option.

A) Account Settings
B) Delete Account
C) Remove Account
D) Edit

Question 17

Tap or click the ____ button in the Insert File dialog box to attach a document to the contact.

A) Add Document
B) Insert
C) Attach Document
D) Attach

Question 18

To create a master list of all your contacts in one location in Outlook, you can ____ your contacts from your smartphone's address book, Internet-based email addresses such as your Gmail contacts, or from within another program, such as an Access database.

A) import
B) copy
C) receive
D) sync

Question 19

You can attach one or more ____ to a contact to store documents, tables, pictures, or clip art, for example, along with their contact information.

A) locations
B) contact groups
C) email messages
D) files

Question 20

The ____ includes shortcuts to tasks typically performed with contacts, such as scheduling a meeting, sending an email message, and editing contact information.

A) Navigation pane
B) Contact pane
C) contact list
D) contact card

Question 21

When you perform a search, Outlook searches all ____ for a match.

A) contacts with the same first few letters
B) locator fields
C) specified fields
D) email addresses

Question 22

In ____ view, you can sort the list using any of the column heading buttons that are displayed.

A) Business Card
B) Phone
C) Card
D) People

Question 23

The ____ print style prints with a sheet for adding more contact information.

A) Card
B) Phone Directory
C) Memo
D) Small Booklet

Question 24

The ____ search box works no matter what folder you are using.

A) Search
B) Search Contacts
C) Locate People
D) Contact Navigation

Question 25

If what you type matches more than one entry, you will be asked to ____.

A) select the contact you want to view
B) delete the contacts that are not relevant
C) copy the correct contact
D) edit the contact

Question 26

The ____ print style prints a page for each contact.

A) Card
B) Memo
C) Phone Directory
D) Small Booklet

Question 27

You can ____ a single contact or multiple pages of contacts displayed as cards or in phone lists.

A) print preview
B) copy
C) edit
D) delete

Question 28

By default, the ____ is set for all items to display and print.

A) print options
B) print range
C) print target
D) print index

Question 29

If the Phone button is not displayed in the Current View group as shown in the accompanying figure, tap or click the ____ button.

A) Additional Views
B) Options
C) New Views
D) More

Question 30

To find a contact by searching for text, press ____.

A) CTRL+S
B) CTRL+T
C) CTRL+F
D) CTRL+E

Question 31

You can find contacts using the ____ search box in the Find group on the HOME tab.

A) Locate People
B) Contact Navigation
C) Search
D) Search Contacts

Question 32

Before heading to a meeting, you may want a(n) ____ of contacts for reference.

A) file
B) contact list
C) email address
D) printed list

Question 33

When creating a new contact, Outlook automatically inserts in the File as box the contact's full name, usually in ____ format.

A) LastName
B) LastName, FirstName
C) FirstName LastName
D) none of the above

Question 34

The ____ print style prints a list of contacts similar to Card style.

A) Memo
B) Phone List
C) Rich Text
D) Small Booklet

Question 35

All or part of your contacts can be printed in a number of different views, or print ____.

A) styles
B) formats
C) layouts
D) indices

Question 36

Changing the ____ sometimes can help you find a contact's information more quickly.

A) layout
B) service provider
C) theme
D) view

Question 37

Outlook sorts contacts on the value stored in the ____ box for each contact.

A) File as
B) Sort value
C) Sort on
D) Sort key

Question 38

Business Card view displays the contacts in ____ order by default.

A) alphabetical
B) reverse alphabetical
C) chronological
D) no particular

Question 39

To find a contact by searching for text, tap or click the Search Contacts text box to display the SEARCH TOOLS ____ tab, as shown in the accompanying figure.

A) SEARCH
B) FIND
C) LOCATOR
D) NAVIGATION

Question 40

The ____ print style prints a list of contacts separated by alphabetic dividers.

A) Memo
B) Phone Directory
C) Card
D) Small Booklet

Question 41

Outlook allows you to store a lifetime list of contacts.

Question 42

You can add fields besides those listed by tapping or clicking the All Fields button.

Question 43

Modified Multiple Choice The contact card includes shortcuts to tasks typically performed with contacts, such as ____.

A) scheduling a meeting
B) deleting files
C) sending an email message
D) editing contact information

Question 44

By default, tapping or clicking the Mail button in the Navigation bar displays the contacts in the Microsoft Outlook window.

Question 45

The Contacts - Outlook window includes a variety of features to help you work efficiently, including many elements similar to the windows in other Office programs.

Question 46

Modified Multiple Choice A contact list lets you record information about people, such as their ____.

A) email address
B) phone number
C) birthday
D) photo

Question 47

The first step in creating a contact list is to attach files.

Question 48

Modified Multiple Choice After setting up your contact list, you need to keep the information current and add new information, such as ____.

A) a new work phone number
B) a picture
C) a Twitter account username
D) passwords

Question 49

You should keep an Outlook contact list to communicate efficiently without having to search for information in multiple locations.

Question 50

Modified Multiple Choice A main element of the Contacts window is the ____.

A) My Contacts pane
B) To-Do bar
C) contact list
D) People pane

Question 51

Using a contact list, like the one in the accompanying figure, to manage your contacts can increase productivity greatly.

Question 52

After you first set up a contact, it is not possible to add more information to the contact window.

Question 53

You can quickly add a contact from an email message to better keep track of the sender's information.

Question 54

You can import contacts into Outlook from external sources.

Question 55

You can attach at most two files to a contact record.

Question 56

Modified Multiple Choice The contact groups ____.

A) have a group label
B) include a different graphic from the individual contacts

Question 57

As shown in the accompanying figure, you can tap or click the Mail button to preview an email message in the Reading pane.

Question 58

Even after you create a contact group, you still need to send email messages to its members individually.

Question 59

Outlook supports several ways for you to view your contact list.

Question 60

When creating a new contact, Outlook automatically inserts in the File as box the contact's full name, usually in First Name, Last Name format.

Question 61

If you need to change an attachment to another file within a contact, select the original file and then tap or click CONTACT on the ribbon.

Question 62

A contact list lets you record information about people, such as their email address, phone number, birthday, physical address, and photo.

Question 63

Each method of viewing your contacts provides the same sort options.

Question 64

The main elements of the Contacts window are the My Contacts pane, the contact list, and the Navigation pane .

Question 65

People view is the default view.

Question 66

Phone view provides a tabular layout with each contact in one row, and each column containing one contact's information.

Question 67

Changing the layout can sometimes help you find a contact's information more quickly.

Question 68

If what you type in the search box matches a single contact, that entry will be displayed in a contact window.

Question 69

You must be working in the Contacts folder in order to search for contacts.

Question 70

Creating a(n) ____________________ of your customer contacts lets you reach more people who can help your business grow by becoming repeat customers and spreading the word about your business.

Question 71

You can modify a search further after getting initial results.

Question 72

You can ____________________ files such as Word documents to a contact record.

Question 73

Business Card view lists contacts in reverse alphabetical order by default.

Question 74

A(n) ____________________ lets you record information about people.

Question 75

You can use the Search People text box to search your contact list.

Question 76

After you enter and save contact information, that information is available as you compose ____________________.

Question 77

If you have several colleagues at work who you email frequently, you can add them to a(n) ____________________.

Question 78

The more specific the keywords you use, the more results you will find.

Question 79

You can sort contacts to display them in a different order only when working with contacts in Card view.

Question 80

Outlook can create a contact based on the information located within email messages.