Deck 15: Computer Careers and Certification

Question 1

Leading software companies include all of the following EXCEPT ____.

A) Computer Associates and Adobe Systems
B) Intuit and Riverdeep
C) AMD and Logitech
D) Sybase and Symantec

Answer 1

C

Question 2

Job titles in the technical services area of an IT department include all of the following EXCEPT ____.

A) database administrator
B) graphic designer/illustrator
C) Web graphic designer
D) e-commerce administrator

Answer 2

D

Question 3

The Information Technology Association of America reports that the current IT workforce is more than ____ a year.

A) 100,000 workers with an expected increase of about 2-3 percent
B) 1.5 million workers with an expected decrease of about 20 - 30 percent
C) 10.5 million workers with an expected increase of about 2 -3 percent
D) 150 million workers with an expected net decrease of about 20 - 30 percent

Answer 3

C

Question 4

____, which is a main area in an IT department, evaluates and integrates new technologies, administers an organization's data resources, and supports the centralized computer operating system or servers.

A) Operations
B) Training
C) Technical services
D) System development and programming

Question 5

Computer equipment manufacturers include all of the following companies EXCEPT ____.

A) Apple Computer and Hewlett-Packard
B) Network Associates and Red Hat
C) Gateway and Lucent Technologies
D) Intel and Dell Computer

Question 6

The largest software company, ____, has over 71,000 employees and annual revenues of more than $44 billion.

A) Microsoft
B) Adobe Systems
C) BMC Software
D) Intuit

Question 7

A ____ oversees Web site performance and maintains links between a company's Web server and Internet access provider.

A) Web programmer
B) Web administrator
C) Web graphic designer
D) Webmaster

Question 8

A ____ installs, configures, and maintains LANs, WANs, intranets, and Internet systems.

A) network administrator
B) software engineer
C) project manager
D) data communications analyst

Question 9

____ is a job title in the training area of an IT department.

A) Software engineer
B) Webmaster
C) Help desk specialist
D) Systems analyst

Question 10

Job titles in the system development and programming area of an IT department include all of the following EXCEPT ____.

A) e-commerce administrator
B) application programmer
C) systems analyst
D) technical writer

Question 11

____, which is a main area in an IT department, assists users with using components of the information systems or answers specific questions.

A) Management
B) Training
C) Operations
D) Technical services

Question 12

____ is a job title in the operations area of an IT department.

A) Project leader
B) Database analyst
C) Project manager
D) Data communications analyst

Question 13

Job titles for careers related to the ____ include project leader, programmer, developer, software engineer, and computer scientist.

A) computer equipment field
B) computer software field
C) computer service and repair field
D) computer education and training field

Question 14

Job opportunities in the computer field generally fall into these areas: ____.

A) general business and government organizations and the computer service and repair field
B) the computer equipment field, the computer software field, and computer sales
C) the computer education and training field and the IT consulting field
D) all of the above

Question 15

____, which is a main area of an IT department, directs the planning, research, development, evaluation, and integration of technology.

A) Management
B) Training
C) Operations
D) Technical services

Question 16

Jobs in the ____ include designing and fabricating computer chips, testing internal components, assembling computers and devices, and packing computers and peripherals.

A) computer equipment field
B) computer software field
C) computer service and repair field
D) computer education and training field

Question 17

A ____ works with the analyst, programmer, and user to create system documentation and user materials.

A) desktop publisher
B) computer operator
C) technical writer
D) graphic designer/illustrator

Question 18

____, which is a main area of an IT department, analyzes, designs, develops, and implements new information technology and improves existing systems.

A) Technical services
B) System development and programming
C) Training
D) Management

Question 19

The ____ directs a company's information service and communications functions.

A) computer operator
B) quality assurance specialist
C) vice president of IT/chief information officer (CIO)
D) network security specialist

Question 20

Job titles in the management area of an IT department include all of the following EXCEPT ____.

A) project leader
B) desktop publisher
C) e-commerce administrator
D) network administrator

Question 21

IT certification can do all of the following EXCEPT ____.

A) enhance employees' careers
B) provide employees with added credibility among peers and employers
C) increase employee salaries
D) guarantee job security

Question 22

Figure 15-1 Computer manufacturers, software vendors, and retailers usually pay salespeople, like the one shown in Figure 15-1, based on ____.

A) an hourly wage
B) a yearly salary
C) the number of customers contacted
D) the amount of product they sell

Question 23

Figure 15-1 People who would benefit from ____ include computer sales representatives (like the one in Figure 15-1), computer teachers, corporate trainers, desktop publishers, graphic designers, help desk specialists, and office manager/workers.

A) application software certifications
B) programming certifications
C) hardware certifications
D) database system certifications

Question 24

Flexible ____ programs help professionals prepare for certification at their own pace and supplement other training methods.

A) self-study
B) online training
C) instructor-led training
D) Web resource

Question 25

Figure 15-3 Typical jobs for workers in the ____ include service technician, computer repairperson (like the one in Figure 15-3), repair technician, and computer technician.

A) computer equipment field
B) computer software field
C) computer service and repair field
D) computer education and training field

Question 26

____ is a benefit offered by vendor-sponsored certifications.

A) Access to technical information
B) Automatic notification of updates
C) Access to beta products
D) All of the above

Question 27

Figure 15-3 People who may be interested in ____ include IT consultants, hardware technicians (like the one in Figure 15-3), help desk specialists, network security specialists, and system administrators.

A) database system certification
B) programming certification
C) operating system certification
D) Internet certification

Question 28

Some ____, such as Computerworld and InfoWorld , are similar to newspapers and cover a wide range of issues.

A) professional organizations
B) trade shows
C) industry publications
D) trade schools

Question 29

When choosing a certification, computer users should do all of the following EXCEPT ____.

A) consider their career path over the long term
B) rely on the advice of people in unrelated fields
C) assess their background and experience
D) research certifications to find those that best match their needs

Question 30

Figure 15-2 Entry-level jobs for graduating ____ students, given the credentials listed in Figure 15-2, include software engineer, network security specialist, computer hardware designer, new hardware tester, and IT consultant.

A) computer engineering (CE)
B) computer science (CS)
C) computer technology (CT)
D) computer information systems (CIS)

Question 31

Both ACM (Association for Computing Machinery) and AITP (Association of Information Technology Professionals) offer ____.

A) chapters for both professionals and students
B) workshops, seminars, and conventions
C) programs to help with continuing education
D) all of the above

Question 32

Computing professionals typically obtain a certification by ____.

A) passing an examination
B) completing a project
C) signing a form
D) writing a paper

Question 33

An advantage of attending a trade school is ____ than college or university programs.

A) time; students often complete trade school programs in a shorter time
B) attainment; students often attain a higher degree in trade school programs
C) proximity; students always attend trade schools at a closer location
D) all of the above

Question 34

Professional organizations that are influential in the computer industry are the ____.

A) Association of Personal Computer User Groups (APCUG) and Java User Group (JUG)
B) Association for Computing Machinery (ACM) and Association of Information Technology Professionals (AITP)
C) Linux Users Groups WorldWide (LUGWW) and Bureau of Labor Statistics (BLS)
D) all of the above

Question 35

Figure 15-1 For a salesperson, such as that shown in Figure 15-1, strong ____ skills are important, including a strong listening ability and good oral communication skills.

A) mathematical
B) artistic
C) analytical
D) people

Question 36

Figure 15-2 Entry-level jobs for graduating ____ students, given the credentials listed in Figure 15-2, include application programmer, graphic designer, computer operator, computer technician, help desk specialist, computer salesperson, and technical writer.

A) computer information systems (CIS)
B) software engineering (SE)
C) computer science (CS)
D) computer engineering (CE)

Question 37

A primary way to keep up-do-date on industry trends and technologies and to develop new skills in the computer industry is through ____.

A) professional organizations and certifications
B) computer publications and Web sites
C) continuing education activities
D) all of the above

Question 38

Figure 15-3 As shown in Figure 15-3, a ____ installs, maintains, repairs, and troubleshoots hardware and installs, upgrades, and configures software.

A) project leader
B) Web graphic designer
C) database administrator
D) computer technician

Question 39

Many ____ classes for certification are available on the Internet and by many companies that have set up intranets within their organizations.

A) self-study
B) online training
C) instructor-led training
D) Web resource

Question 40

Entry-level jobs for graduating ____ students include software engineer, systems programmer, computer forensics specialist, and IT consultant.

A) computer information systems (CIS)
B) computer technology (CT)
C) computer engineering (CE)
D) computer science (CS)

Question 41

People who may be interested in ____ include Internet and intranet managers, Internet service provider staff, network administrators, Webmasters, Web developers, and Web programmers.

A) computer forensics certification
B) application software certification
C) Internet certification
D) operating systems certification

Question 42

Computer operator, which is a job title in the operations area of an IT department, performs all of the following equipment-related activities EXCEPT ____.

A) managing database security
B) monitoring performance
C) backup
D) running jobs

Question 43

____ is a certification that tests advanced knowledge of installing, configuring, and operating LANs and WANs.

A) Certified Internet Webmaster (CIW)
B) IBM eServer Certified Specialist
C) Certified Web Professional (CWP)
D) Cisco Certified Network Professional (CCNP)

Question 44

If a certification exam is not passed, the test-taker must ____.

A) pay the fee again to retake the test
B) immediately retake the test at no cost
C) never take the test again
D) complete a remedial course of study

Question 45

Both ACM and AITP offer ____ that bring together members with shared interests, needs, knowledge, and experience.

A) SIGs
B) CESs
C) ICCPs
D) CATs

Question 46

People who may be interested in ____ include cable installation technicians, computer repair technicians, corporate trainers, help desk specialists, IT consultants, and system engineers and administrators.

A) operating systems certification
B) hardware certification
C) security certification
D) Internet certification

Question 47

All of the following are degrees in the computer science/software engineering field EXCEPT ____..

A) B.S.
B) M.S.
C) A.A.S.
D) Ph.D.

Question 48

____ is an operating systems certification that tests basic knowledge of setting up and managing a Linux operating system.

A) Red Hat Certified Technician (RHCT)
B) Microsoft Certified Professional (MCP)
C) Macromedia Certified Professional
D) IBM Certified Professional for Lotus Software

Question 49

People who may be interested in ____ include hardware service technicians, network consultants, network managers, network engineers, and system administrators.

A) computer forensics certification
B) application software certification
C) networking certification
D) operating system certification

Question 50

Software engineer, which is a job title in the system development and programming area of an IT department, specifies, designs, implements, tests, and documents high-quality software in all of the following fields EXCEPT ____.

A) robotics
B) semiotics
C) operating systems
D) animation

Question 51

People who may be interested in ____ include Java programmers, Oracle database managers, programming consultants, SQL programmers, Web graphic designers, and XML programmers.

A) Internet certification
B) networking certification
C) application software certification
D) programmer/developer

Question 52

People who may be interested in ____ include information security officers, law enforcement officials, military intelligence officers, network administrators, network specialists, and security administrators.

A) computer forensics certification
B) application software certification
C) networking certification
D) hardware certification

Question 53

____ is a programming certification that tests knowledge of developing XML applications and Web services.

A) IBM Certified Solution Developer
B) Adobe Certified Expert
C) Certified Novell Administrator
D) Sybase Certified Professional

Question 54

____ is available in a variety of forms, including seminars, boot camps, and academic-style classes.

A) Self-study
B) Online training
C) Instructor-led training
D) Web resource

Question 55

Database administrator, which is a job title in the technical services area of an IT department, does all of the following EXCEPT ____.

A) creates and maintains the data dictionary
B) monitors the performance of the database
C) manages security of the database
D) develops Web-based databases

Question 56

Web graphic designer, which is a job title in the technical services area of an IT department, develops graphical content using all of the following EXCEPT ____.

A) Visual Basic 2005
B) multimedia tools
C) Photoshop
D) Flash

Question 57

____, which is a job title in the management area of an IT department, oversees all assigned projects, allocates resources, selects teams, and conducts performance appraisals.

A) Web developer
B) Software engineer
C) Project leader
D) Database administrator

Question 58

Web developer, which is a job title in the system development and programming area of an IT department, analyzes, designs, implements, and supports Web applications and works with all of the following EXCEPT ____.

A) Visual Basic
B) JavaScript
C) HTML
D) multimedia

Question 59

One of the larger technology trade shows in the world is the ____, which brings together thousands of vendors and more than 140,000 attendees.

A) CAT
B) CES
C) ACM
D) ICCP

Question 60

Application programmer, which is a job title in the system development and programming area of an IT department, converts the system design into the appropriate computer language, such as ____.

A) Visual Basic 2005
B) C++
C) Java
D) All of the above

Question 61

____ is a hardware certification sponsored by the Computing Technology Industry Association that tests entry-level knowledge of personal computer setup, configuration, maintenance, and troubleshooting; basic networking skills; and system software.

A) A+
B) CAN
C) NNT
D) MCPD

Question 62

____ is a programming certification sponsored by the IEEE Computer Society that tests knowledge of software development process and tools.

A) RHCE
B) A+
C) CSDP
D) MCPD

Question 63

____ is a database certification sponsored by Oracle that tests knowledge of developing and deploying large-scale Oracle database management systems.

A) OCP
B) CWP
C) CCIE
D) CIW

Question 64

____ is a networking certification sponsored by Cisco that tests advanced knowledge of installing, configuring, and operating LANs and WANs.

A) CCE
B) A+
C) CEECS
D) CCNP

Question 65

____ is an Internet certification sponsored by Prosoft Learning that tests knowledge of Web development, security, and administration.

A) CWP
B) OCP
C) CCIE
D) CIW

Question 66

____ is a programming certification sponsored by Microsoft that tests knowledge of developing Web or Windows-based applications using programs in the Visual Studio 2005 suite and the .NET framework.

A) NNT
B) CAN
C) A+
D) MCPD

Question 67

____ is an application software certification sponsored by Microsoft that tests a user's skills solving problems associated with applications that run on Windows XP and the operating system itself.

A) A+
B) MCSA
C) MCDST
D) RHCE

Question 68

____ is a security certification sponsored by The Security Certified Program that tests network security skills related to wireless security, e-mail security, digital certificates, digital signatures, and biometrics.

A) SCNA
B) CIW
C) CWP
D) CCIE

Question 69

Some certification tests use a technique known as ____, where the tests analyze a person's responses while taking the test.

A) MCDST
B) MCSA
C) CAT
D) SIG

Question 70

____ is a computer forensics certification sponsored by International Society of Forensic Computer Examiners that tests core knowledge of acquisition, marking, handling, and storage of computer evidence using a particular operating system.

A) SCNA
B) CCE
C) SCNP
D) CISSP

Question 71

____ is a hardware certification sponsored by the National Association of Communication System Engineers that tests basic knowledge of personal computers, operating systems, networks, and cabling.

A) MCPD
B) NNT
C) CNA
D) CCNP

Question 72

____ is a security certification sponsored by International Information Systems Security Certification that tests in-depth knowledge of access control methods, information systems development, cryptography, operations security, physical security, and network and Internet security.

A) SCNP
B) SCNA
C) CISSP
D) A+

Question 73

____ is an operating systems certification sponsored by Microsoft that tests technical expertise in one of several areas including managing and troubleshooting Windows operating systems.

A) MCSA
B) MCPD
C) RHCE
D) CSDP

Question 74

____ is an operating systems certification sponsored by Red Hat that tests technical expertise in setting up and administering network services and security administration of the Linux operating systems.

A) A+
B) RHCE
C) CSDP
D) MCPD

Question 75

____ is an Internet certification sponsored by Cisco that tests expert level knowledge in areas of internetwork communications, security, routing, and switching.

A) OCP
B) CWP
C) CCIE
D) CIW

Question 76

____ is a computer forensics certification sponsored by International Association of Computer Investigative Specialists that tests basic knowledge of forensics ethics, imaging, examination, collection, and reporting.

A) CEECS
B) CCE
C) SCNP
D) CISSP

Question 77

Professional organizations that offer certifications, such as the ____, define standards designed to raise the competence level for the computer industry.

A) CES
B) SIG
C) CAT
D) ICCP

Question 78

____ is a security certification sponsored by The Security Certified Program that tests skills with firewalls and defending against network intrusions.

A) CWP
B) CCIE
C) SCNA
D) SCNP

Question 79

____ is an Internet certification sponsored by the International Webmasters Association that tests advanced knowledge in the areas of Web site design and development, and server administration and security.

A) OCP
B) CWP
C) CCIE
D) CIW

Question 80

____ is a networking certification sponsored by Novell that tests knowledge of Novell's networking products including NetWare, intraNetWare, and GroupWise.

A) A+
B) CEECS
C) CAN
D) CCNP